Honda Pilot Complaints (2009)

134 consumer complaints on file.

#10662962December 8, 2014
ELECTRICAL SYSTEM, ENGINE
THE CHANGE OIL INDICATOR NEVER CAME ON AND MY ENGINE LIGHT CAME ON SO I IMMEDIATELY TOOK IT TO AN AUTOZONE TO HAVE THE CODE CHECKED. IT WAS A CODE P3497. THAT WAS A SATURDAY, I TOOK IT TO THE DEALER ON MONDAY. THEY WERE ABOUT TO LET ME DRIVE AWAY WITH NO OIL BECAUSE THE CODE WAS CLEARED. I INSISTED THEY CHECK INTO IT DUE TO ALL THE COMPLAINTS ONLINE WITH SAME PROBLEM AND IT BEING THE COMPUTER LETTING TO CAR USE ALL THE OIL QUICKLY. IT TURNS OUT I HAD NO OIL, AND I HAD JUST CHANGED THE OIL PROFESSIONALLY AND USED THE BEST SYNTHETIC IN MY CAR. WHICH SHOULD LAST LONGER. VERY DANGEROUS. ENGINE COULD OF LOCKED UP ON A HIGH SPEED ROAD WITH MY THREE KIDS AND WE COULD BE KILLED OR SERIOUSLY INJURED. PLEASE RECALL THE COMPUTER PROBLEM AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662517December 6, 2014
SUSPENSION, SERVICE BRAKES, STEERING
WHEN BRAKES ARE APPLIED AT ALMOST ANY SPED VEHICLE SHAKES VIOLENTLY. TOOK IT IN FOR SERVICE WAS ADVISED BY DEALER THAT THE BUSHING ON A SUSPENSION COMPONENT NEEDS TO BE REPLACED AS IT HAS CRACKED. I DID A BIT OF RESEARCH AND WAS TOLD THAT HONDA WAS AWARE OF THE INITIAL FLAW ON THE DESIGN AND REDESIGNED IT FOR THE REPLACEMENT PART. CONSUMERS SHOULD NOT BEAR THE COST OF THE REPLACEMENT PART AS IT IS A MANUFACTURES DEFECT. THIS IS CAUSING THE BRAKES AND ROTOR TO WEAR OUT FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662437December 5, 2014
SERVICE BRAKES
SINCE OWNING MY 2009 HONDA PILOT NEW, I HAVE REPLACED THE ROTORS THREE TIMES AND HAD THEM CUT MANY TIMES DUE TO WARPING. THERE MUST BE A DEFECTIVE ISSUE HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645007October 16, 2014
ENGINE
MY ENGINE HAS STARTED KNOCKING AT LOW ACCELERATION AND DISAPPEARS AFTER SPEED IS ATTAINED. THE KNOCK APPEARS TO BE FROM THE VALVES AND MAY INCLUDE THE TIMING BELT. THIS IS NOT COVERED UNDER THE WARRANTY SINCE IT IS AN ADJUSTMENT AND NOT A FAILURE WHICH MEANS THAT IT IS AN INCURRED COST WHICH HONDA DID NOT SHARE WHEN PURCHASING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640224September 30, 2014
SUSPENSION
THE COMPLIANCE BUSHINGS ON MY PILOT NEEDS TO BE REPLACED. IT IS MY UNDERSTANDING THAT HONDA IS AWARE OF THIS ISSUE. THE OLD PART WAS REPLACED TO REPLACE THE DEFECTIVE BUSHINGS. IT SHOULD BE NOTED THAT HONDA IS AWARE OF THIS PRO KEMP AND MADE CHANGES. HOWEVER, THE CONSUMER BARES THE BURDEN OF REPLACING THE BUSHINGS. THIS DEFECT CAN LEAD TO A SAFETY IF DEFECTIVE AND NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632971September 13, 2014
AIR BAGS, VISIBILITY/WIPER, STRUCTURE:BODY
WHEN RAINING WATER BEGAN TO ENTER INTO THE CAB OF MY VEHICLE AROUND THE SIDE CURTAIN AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631367September 7, 2014
SUSPENSION
SAME AS MANY OTHER COMPLAINTS HERE. COMPLIANCE BUSHINGS WENT OUT. SHAKING WHEN I BRAKE VERY BADLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628472August 26, 2014
SEATS
HEADRESTS (HEAD RESTRAINTS) IN ALL THE NEW CARS I HAVE SAT IN ARE EXTREMELY UNCOMFORTABLE. I AM A 5'10" WOMAN. THE HEAD RESTRAINTS PUSH MY HEAD AND NECK FORWARD. I WAS ADVISED TO RECLINE MY SEAT, BUT THIS IS NOT ERGONOMICALLY CORRECT FOR ME AND CAUSES ME HIP AND LOWER BACK PAIN. AFTER SPENDING YEARS AND MUCH MONEY GETTING MY SPINE IN GOOD ALIGNMENT I AM NOT ABOUT TO HAVE IT RUINED BY RIDING IN MY CAR. THE CAR INSURANCE COMPANIES MIGHT FEEL THAT THEY ARE COVERING THEIR **** BY HAVING THESE NEW RULES/RESTRICTIONS, BUT I HOPE THE HEALTH INSURANCE COMPANIES CATCH ON SOON THAT THEY WILL BE PAYING MANY MORE CLAIMS FOR CHIROPRACTIC AND OSTEOPATHIC ADJUSTMENTS, X-RAYS AND PHYSICAL THERAPY. THESE HEAD RESTRAINTS ARE RIDICULOUS AND UNCOMFORTABLE AND THEREFORE ENCOURAGE PEOPLE TO REMOVE THE HEAD RESTRAINT ENTIRELY, OBVIOUSLY NEGATING AND POSSIBLE BENEFIT TO THE DRIVER OR THE CAR INSURANCE COMPANIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627893August 24, 2014
POWER TRAIN
TORQUE CONVERTER SHUDDER OR VIBRATION BETWEEN 35-40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607094June 30, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE AND NOTICED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598439June 16, 2014
STEERING
THE VEHICLE VIBRATES VERY VIOLENTLY WHEN GOING OVER 60 MPH. NEW TIRES, BALANCED AND THEN ROAD FORCE BALANCED AND SAME RESULTS. STARTING HAPPENING MAYBE AFTER 15K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592511May 19, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND THE VEHICLE BEGAN SHAKING VIOLENTLY AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE ON MULTIPLE OCCASIONS. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING AND WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND UPDATED THE PCM COMPUTER SOFTWARE IN THE VEHICLE. THE AUTHORIZED DEALER ALSO DIAGNOSED THAT THE LOWER CONTROL ARM BUSHINGS HAD BEEN LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586823May 6, 2014
ENGINE
DRIVING HOME AT A SPEED APPROXIMATELY 20 TO 25 MPH. BEGAN TO SMELL SMOKE THOUGHT IT WAS ANOTHER VEHICLE UNTIL, I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT. PULLED OFF THE ROAD AND OPENED THE HOOD AND FLAMES SHOT OUT AND IT THROUGH ME BACK AWAY FROM THE VEHICLE, THE HOOD SLAMMED SHUT. CALLED 911 IMMEDIATELY FOR POLICE AND FIRE THE CAR CONTINUED TO INTENSIFY AND EXPLODED. LUCKILY THERE WERE NO INJURIES. BUT THE VEHICLE IS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10578861April 10, 2014
STEERING, SUSPENSION
2009 PILOT FRONT COMPLIANCE BUSHINGS WORN/LOOSE ACCORDING TO HONDA DEALERSHIP. COST TO REPAIR $726.00. I HAVE READ NUMEROUS REPORTS OF SIMILAR PROBLEMS WITH VARYING PRICES AND MILEAGE. THIS PROBLEM SEEMS TO BE A DEFECT THAT WE ARE PAYING TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565583February 24, 2014
STRUCTURE:BODY, SEAT BELTS, EXTERIOR LIGHTING
I WAS DRIVING AND A CAR WENT AROUND ME ON THE ROAD. IT HAD JUST STARTED FREEZING RAIN, AND WHEN SHE WENT AROUND ME SHE LOST CONTROL OF HER CAR AND HIT THE CONCRETE WALL ON THE RIGHT SIDE OF ROADWAY, AND I WAS ON LEFT LANE, GOING ABOUT 40 MPH AND ONCE SHE HIT THE WALL IT SLUNG HER RIGHT IN FRONT OF ME AND I T-BONED HER. SHE WAS SENT TO HOSPITAL IN AMBULANCE, AND MY DAUGHTER AND I WENT TO HOSPITAL WITH MY HUSBAND. HER CAR WAS TOTALED AND MINE HAD ABOUT $6K IN DAMAGE MOSTLY TO FRONT. MY SEAT BELT DID NOT WORK AND IT SHOWED MY AIRBAGS WENT OFF WHICH THEY DID NOT.WHEN I TOOK MY CAR IN TO GET IT FIXED THEY INFORMED ME MY AIRBAGS SHOULD HAVE DEPLOYED, AND IT WAS NOT SAFE TO DRIVE MY CAR, B/C THEY HAD MALFUNCTIONED AND COULD GO OFF AT ANY TIME. I HAD MY CAR FIXED AND A FEW DAYS LATER I GOT A RECALL NOTICE IN MAIL ABOUT MY AIRBAGS. NOTED THAT MY CAR IS 5 YEARS OLD, WHY AM I JUST GETTING A NOTICE AFTER I HAD A WRECK AND THEY DID NOT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10555911December 13, 2013
ENGINE
EXCESSIVE OIL CONSUMPTION, ENGINE HESITATION, MISFIRE, MULTIPLE ENGINE LIGHTS. WHEN I CHANGED THE OIL MY MECHANIC TOLD ME THAT THE ENGINE DID NOT HAVE A DROP OF OIL AND HE IS NOT SURE IF THAT DAMAGED THE ENGINE. HE ASKED ME TO DRIVE THE CAR AND REPORT ANY PROBLEM. A COUPLE OF DAYS LATER I NOTICED THE ABOVE SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548529October 19, 2013
ENGINE
WAS DRIVING THE CAR WITHIN THE CITY AT 15-20 MPH. SMELLED SOMETHING BURNING THEN SAW SMOKE COMING FROM UNDER THE HOOD. GOT OUT OF THE CAR AND SAW THE FLAMES COMING FROM UNDER THE HOOD. CAR BECAME ENGULFED IN FLAMES. CALLED POLICE AND FIRE DEPARTMENT TO PUT OUT THE FIRE. CAR WAS ONLY 4 YEARS OLD WITH AROUND 31,000 MILES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10548139October 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE DEPRESSED THE BRAKE PEDAL WHEN IT ABNORMALLY TRAVELED TO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE MASTER CYLINDER WAS REPLACED. AFTER THE REPAIR THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS. THE TECHNICIANS STATED THAT THE CALIPERS, MASTER CYLINDER, AND ABS SYSTEM WOULD HAVE TO BE REPLACED. IN ADDITION, THE BRAKE SYSTEM WAS CONTAMINATED DUE TO THE TYPE OF BRAKE FLUID THAT THE CONTACT ADDED TO THE VEHICLE. AFTER OBTAINING A THIRD DIAGNOSIS FROM A DIFFERENT DEALER, THE CONTACT WAS INFORMED THAT ONLY THE ABS SYSTEM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538381September 2, 2013
SUSPENSION, STRUCTURE:BODY, STEERING
CONSTANT VIBRATION AT 60 MPH OR ABOVE. MORE PROMINENT ON THE FRONT SIDE, AT THE STEERING WHEEL AS WELL AS THE FRONT SEATS. DOES NOT GO AWAY WITH TIRE REPLACEMENTS, BALANCING AND ROTATION AND EVEN 4 WHEEL ALIGNMENT. VIBRATION FREQUENCY IS SUCH THAT IT TRANSMITS TO DRIVERS' / PASSENGERS LEGS, SPINE AND HEAD, CAUSING DISTRACTED AND STRESSFUL DRIVING CONDITIONS THAT CAN BE A HAZARD TO VEHICLE OCCUPANTS AND OTHER VEHICLES ON THE ROAD. ISSUE IS SPECIFIC TO HONDA PILOT AND EASILY FELT ON ANY ROAD OR HIGHWAY. DRIVING FOR MORE THAN 30 MINUTES CAUSED US HEAD AND NECK PAIN DUE TO VIBRATIONS AND STRESS INDUCED DUE TO VIBRATIONS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534479August 9, 2013
SERVICE BRAKES, STEERING
AT SPEED WHEN BRAKING THE LEFT WHEEL BEGINS TO VIBRATE TO AN UNCOMFORTABLE LEVEL. IT HAS BEEN GETTING MORE PRONOUNCE SINCE PURCHASING THE VEHICLE A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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