Honda Pilot Complaints (2014)

116 consumer complaints on file.

#11131142September 25, 2018
STRUCTURE:BODY, ENGINE, SUSPENSION
FRONT WHEEL BEARINGS (LEFT AND RIGHT) WENT AT 60K MILES. SUNROOF NEEDED FULL REPLACEMENT AT 60K (RUST WAS EVIDENT INDICATING SIGNS OF ONGOING LEAK), ENGINE BUSHING NEEDED REPLACED AT 60K MILES. ALIGNMENT NEEDED BECAUSE ENGINE BUSHING AND WHEEL BEARING REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128460September 10, 2018
ENGINE
IN MAY I HAD A PROBLEM WITH THE #2 CYLINDER PLUG FOULING IT HAPPENED AGAIN ON 7/25/18 & 1600 MILES LATER ON 9/8/18. ENGINE LIGHT COMES ON MECHANIC TOLD ME THAT IT'S A OIL SEAL PROBLEM. I SEE THAT THERE WAS A RECALL ON 2009-2013 PILOTS WHY NOT ON THE 2014? SAME PROBLEM AS COMPLAINT #11122936 THERE IS OBVIOUSLY A PROBLEM WITH SOMETHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128359September 9, 2018
WHEELS
SINCE PURCHASING THIS VEHICLE WE HAVE HAD NUMEROUS RIMS CRACK ALONG THE WELDS. WE ARE AT OUR THIRD THAT WILL NEED TO BE REPLACED NOW. THE FIRST WAS REPLACED BY THE DEALER AT NO COST TO US, THE SECOND WE HAD TO PAY (DEALER COST) FOR THE RIM AND WERE TOLD IF IT HAPPENED AGAIN IT WOULD NO LONGER BE THEIR PROBLEM. I DRIVE IN NORMAL CONDITIONS, TO AND FROM MY KIDS SCHOOL(ROUND TRIP ON PAVED CITY STREETS 2 MILES) AND TO WORK (AGAIN ROUND TRIP ON CITY STREETS MAX 18 MILES). THE VEHICLE HAS NOT HIT ANY CURBS OR MAJOR POT HOLES ON ANY OF THESE OCCURRENCES. TODAY WHEN LEAVING FOR THE DAY WE HAD OUR TIRE PRESSURE LIGHT ON IN THE CAR. WE FILLED THE AIR AND WITHIN 3 HOURS IT WAS LIT UP AGAIN. ONCE WE ARRIVED HOME AND PARKED WE PLACED WATER ON THE WELD IN THE SAME SPOT AS THE LAST CRACK AND SURE ENOUGH IT IS LEAKING AT A CRACK IN THE WELD AGAIN. THIS IS NOT ONLY A HASSLE, BUT HAD THESE WHEELS FAILED CATASTROPHICALLY IT COULD BE FATAL FOR MY CHILD AND MY FAMILY. THE HONDA DEALER IN SANTA ROSA, CA HAS IMPLIED THAT IT IS MY DRIVING THAT HAS CAUSED THESE CRACKS. I HAVE BEEN ONLINE AND SEEN NUMEROUS COMPLAINTS ABOUT FAULTY WELDS ON THIS YEAR PILOT. THERE IS OBVIOUSLY AN ISSUE AND IT SHOULD BE INVESTIGATED AND RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122936August 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
CHECK ENGINE AND VSA/VTM-4 LIGHTS APPEARED ON DASH. TOOK TO HONDA DEALER AND CODE RETURNED ISSUE WITH A MISFIRE IN CYLINDER #3 DUE TO A PISTON RING FAILURE. KNOWN ISSUE 2009-2013 HONDA PILOTS THAT RESULTED IN CLASS ACTION LAWSUIT. HONDA REPAIRED THOSE VEHICLES AT NO COST AND EXTENDED ENGINE WARRANTY. HONDA NOT WILLING TO DO THE SAME FOR A KNOWN ISSUE IN A 2014 VERSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121729August 22, 2018
WHEELS
CRACKED RIMS IT HAS HAPPEN TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119317August 11, 2018
ENGINE
MY HONDA PILOT 2014 HAS VIBRATION EVERY TIME I DRIVE THE CAR. I WORRY THAT IT WILL DAMAGE THE ENGINE. I THINK IT HAPPEN WHEN TRANSITION BETWEEN 3 CYLINDER AND 6 CYLINDER. DRIVING BETWEEN 30 MPH TO 60 MPH. I DON'T THINK THE VARIABLE CYLINDER MANAGEMENT (VCM) IS WORKING WELL AT ALL. HONDA PLEASE FIX THIS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088460April 16, 2018
AIR BAGS
"TAKATA RECALL" HI, I AM JUST TRYING TO FIND OUT IF MY AIRBAG NEEDS TO BE REPLACE SINCE IT MIGHT BE DEFECTED. I RECEIVED A LETTER ABOUT RECALL ON TAKATA AIRBAGS. WHEN I CALLED THE NUMBER PROVIDED, I WAS DIRECTED HERE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066059January 31, 2018
UNKNOWN OR OTHER
I HAVE EXPRESSED CONCERN WITH BOTH THE HONDA DEALER AND TO HONDA CORPORATE ABOUT THE INTERIOR FLAW IN MY VEHICLE. UNDER THE DRIVERS SEAT, THERE IS AN OPEN SPACE/GAP THAT ALLOWS ANYTHING THAT'S ON THE REAR FLOOR TO ROLL ACROSS AND BLOCK YOUR GAS AND BRAKE PEDAL. I HAVE NEVER HAD THIS ISSUE WITH WITH ANY OTHER VEHICLE. I HAVE ALMOST GOTTEN INTO SEVERAL TRAFFIC ACCIDENTS BECAUSE OF THIS. THIS SHOULD BE CORRECTED BUT HONDA REFUSES TO ACKNOWLEDGE THAT THIS IS AN ISSUE AND THEY TELL ME NOT TO PUT ANYTHING ON THE FLOOR. WITH 3 KIDS SITTING IN THE BACK AND DRIVING TO PRACTICES EVERY DAY, IT'S HARD TO KEEP UP WITH ITEMS NOT BEING LEFT ON THE FLOOR. THIS IS NOT REASONABLE AND EVERYONE LEAVES ITEMS ON FLOOR. I AM EXPRESSING CONCERN BECAUSE I SHUTTLE MY 3 KIDS AROUND EVERYDAY AND I AM WORRIED ABOUT THEIR SAFETY AS WELL AS MINE. PLEASE HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061343January 9, 2018
AIR BAGS
TAKATA RECALL. HONDA STATES THAT VEHICLE IS A SUBJECT FOR RECALL WHICH MEANS THAT IT HAS TAKATA AIR BAGS.!!!! MY COMPLAINT IS, UNTIL IT IS RECALLED, I CANNOT FEEL SAFE DRIVING IT!!!!PLEASE INVESTIGATE AND HELP!!!!!!! THIS HAPPENED WHEN I BOUGHT THE CAR IN 2014 BUT I WAS NOT TOLD ABOUT POSSIBLY DEFECTIVE AIR BAGS AT THATTIME EVEN THOUGH HONDA KNEW OF THE POSSIBILITY AT THAT TIME!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048847November 28, 2017
POWER TRAIN
WHEN ACCELERATING OR DECELERATING FROM 40 MPH TO 60 MPH THE TRANSMISSION MAKES A HORRIBLE RUMBLING SOUND AND IT FEELS LIKE THE CAR WAS FORCED INTO A LOWER GEAR. THIS SEEMS RELATED TO THE 'ECO' MODE AND ONLY STARTED AFTER THE VEHICLE HAD 30,000 MILES ON IT. THE DEALERSHIP CALLED AMERICAN HONDA'S HEADQUARTERS BECAUSE THEY AGREED WITH THE COMPLAINT BUT WAS TOLD THIS IS 'NORMAL'. I CAN'T SELL THE CAR IN THIS CONDITION EVEN TO THE DEALERSHIP SO I'M STUCK UNLESS I PAY FOR A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048243November 24, 2017
WHEELS
THREE RIMS ARE LEAKING AND I'VE TAKEN THEM TO HONDA ON MULTIPLE OCASIONES AND THE ONLY THING THEY'VE WOULD TELL ME IS THE IT NEEDED AIR IN THEM. WHEN I TOOK THE PILOT TO DISCOUNT TIRES FOR A TIRE REPAIR THEY ADVISE ME THAT IT WAS A RIM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041718October 31, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I MADE MY 3RD VISIT TO ANOTHER HONDA LOCATION ON 10/27/2017 AFTER HAVING ISSUES WITH THE VSA LIGHT AND CHECK ENGINE LIGHT RANDOMLY FLASHING ON AND OFF IN MY 2014 HONDA PILOT. THE FIRST TIME I'D TAKEN IT IN, (ROUGHLY 08/2017), I WAS TOLD IT WAS AN 'INTERMITTENT FAILURE' WHICH THEY WERE REQUIRED TO ADVISE ME ACCORDING TO HONDA'S 'WORKFLOW' THAT MUST BE FOLLOWED BEFORE ADDITIONAL TROUBLESHOOTING IS PERFORMED. I WAS TOLD TO LEAVE AND CONTINUE DRIVING THE VEHICLE. SHORTLY FOLLOWING, I EXPERIENCED THE SAME ISSUE. I VISITED ANOTHER LOCATION (09/2017) AND WAS TOLD THAT THE SOFTWARE WAS OUTDATED AND CAUSING THE ISSUE. THE SOFTWARE UPDATE WAS PERFORMED, BUT THE ISSUE STILL PERSISTED. MY FINAL VISIT, I SPOKE WITH THE MANAGER ON 10/27/17, I WAS TOLD THE YAW RATE SENSOR WAS 'BAD' AND NEEDED TO BE REPLACED. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON A SIDE ROAD AND ALL OF THE DASH LIGHTS BEGAN FLASHING RANDOMLY (VSA/CHECK ENGINE). I PARKED THE CAR AND CALLED THE DEALERSHIP. THE 2ND TIME, I WAS DRIVING ON THE INTERSTATE GOING ROUGHLY 65-70MPH WHEN THE ISSUE HAPPENED AND I BEGAN TO FEEL CHANGES IN THE ACCELERATION/BRAKING. I IMMEDIATELY MOVED TO GET IN A SLOW LANE TO AVOID BREAKING DOWN OR BEING HIT BY ANOTHER CAR FOLLOWING ME. THE LAST TIME FEW TIMES I HAVE NOTICED IT, THE VEHICLE HAS BEEN BOTH IN MOTION SEVERAL TIMES AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033478October 15, 2017
UNKNOWN OR OTHER
THE AUTO WAS PARKED AND STARTED THEN THE SMOKES WERE COMING OUT. THE RESULT WAS THE AIR CONDENSER/COMPRESSOR WAS DAMAGED AND NEED REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022673September 11, 2017
SERVICE BRAKES, ENGINE, SUSPENSION
THIS CAR HAS A SERIOUS SHAKING ISSUE WHEN BRAKING. THIS IS WELL DOCUMENTED AND HONDA HAS NOT RELEASED ANY RECALLS FOR THIS. THIS CAR HAS A WELL KNOWN ISSUE WITH CONSUMING TOO MUCH OIL. MY CAR CONSUMES WAY TOO MUCH OIL WHICH ALSO CAUSES ISSUES WITH THE VARIABLE CYLINDER MANAGEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021791September 6, 2017
WHEELS
3 OUT OF 4 STEEL WHEELS ON MY 2014 HONDA PILOT GOT A CRACK AND AN AIR LEAK ISSUE. THE VEHICLE HAS BEEN DRIVEN IN THE NORMAL CONDITIONS AND IT HAS NEVER HIT A CURVE OR ANYTHING. IT OCCURRED ON THE FIRST WHEEL ABOUT A YEAR AGO AND HONDA REPLACED IT UNDER WARRANTY AS THEY RECOGNIZED A WELDING ISSUE WHICH WAS CAUSING A CRACK AND LEAK INSIDE OF THE WHEEL. SECOND AND THIRD ONE OCCURRED BACK TO BACK IN A PAST COUPLE OF MONTHS. WHERE LEAKING WAS FOUND WAS EXACTLY SAME JOINT AREA INSIDE OF THE WHEEL WITH THE FIRST ONE AND I HAD TO REPLACE BOTH OF THEM. THIS DEFINITELY CONCERNS THE SAFETY ISSUE AS THE WHEELS ARE FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991175May 23, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 HONDA PILOT. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO THE CONTACT'S DRIVING STYLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED RANDOMLY. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957387February 27, 2017
STRUCTURE:BODY
PAINT IS PEELING OFF DOWN TO BARE METAL ON THE ROOF BETWEEN THE WINDSHIELD AND SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935042December 13, 2016
AIR BAGS
WE HAD A HUGE BUCK DEER RUN INTO THE DRIVERS SIDE OF THE VEHICLE AND THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. THE PASSENGERS SIDE AIR BAG DID DEPLOY. THIS IS NOTED IN THE POLICE REPORT AND AT THE AUTO BODY SHOP WHERE VEHICLE WAS TOWED TO. THE VEHICLE WAS IN MOTION WHEN THE DEER HIT US. THE ESTIMATE TO THE INSURANCE COMPANY IS $9,000.00.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10928771November 30, 2016
WHEELS
WHEEL WELDS ARE FAULTY. THE VEHICLE HAS BEEN DRIVEN UNDER NORMAL DRIVING CONDITIONS SINCE THE DATE OF PURCHASE. HOWEVER, A HAIRLINE FRACTURE APPEARS IN THE WHEEL WELD CAUSING THE TIRE TO DEFLATE. THE VEHICLE WAS ORIGINALLY PURCHASED IN JANUARY OF 2014 AND THREE WHEELS HAVE BEEN REPLACED TO DATE BECAUSE OF THIS ISSUE. WHILE THIS IS OBVIOUSLY A MANUFACTURING DEFECT, MY CONCERN IS WITH CATASTROPHIC FAILURE OF THE WHEEL CAUSING UNNECESSARY INJURY OR FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903879September 6, 2016
ENGINE
THE HEAD GASKET ON MY 2014 HONDA PILOT BLEW WITH ONLY 23,000 MILES ON THE VEHICLE. NO WARNING LIGHTS APPEARED AND I AM WORRIED ABOUT A SAFETY ISSUE DESPITE THE REPAIRS BEING COVERED UNDER WARRANTY. I GOT THE VEHICLE BRAND NEW AND SERVICE RECORDS ARE MAINTAINED AND UP TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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