Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10295917December 15, 2009
ENGINE AND ENGINE COOLING
I OWN A 2004 HONDA PILOT AND WAS TOLD WHEN I GOT AN OIL CHANGE AT 90K THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. SEEMS LIKE THIS SHOULD BE A RECALLED PART IF IT IS THAT COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292830November 18, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2004 HONDA PILOT. HONDA DEALER TECHNICIAN INFORMED ME THAT THE FRONT AND SIDE ENGINE MOUNTS ARE CRACKED AND NEED TO BE REPLACED. I NEVER HEARD OF THIS FROM ANYONE. I CHECKED INTERNET FOR OTHER HONDA OWNERS. THERE ARE A NUMBER OF REPORTING WITH THE SAME PROBLEM. SHOULD THIS NOT BE A PART DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292495November 17, 2009
ENGINE AND ENGINE COOLING:ENGINE
TOOK 2004 HONDA PILOT IN FOR SCHEDULED 75,000 MAINTENANCE. TWO MOTOR MOUNT FAILURES. REPLACED FAILED PARTS. CHECKED ONLINE AND FOUND MANY REFERENCES TO IDENTICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286818October 8, 2009
AIR BAGS:FRONTAL
I OWN A 2004 HONDA PILOT. THE SEATBELT SENSOR SWITCH CAME ON AT AROUND 63K MILES. TOOK TO HONDA, THEY SAID PASSENGER SEAT AIRBAGS SENSOR IS DEFECTIVE AND THEY HAVE TO TAKE SEAT APART TO REPAIR. PROPOSED COST IS AROUND $500. HAVE NOT REPAIRED YET DUE TO COST. INQUIRED WITH OTHER OWNERS IN MY TOWN THAT OWN SAME CARE, MAKE AND MODEL YEAR 2004 AND 2005. 6 OTHER WOMEN IN MY TOWN HAVE HAD EXACT SAME PROBLEM WITH THEIR PILOT. I FEEL IT SHOULD BE A WARRANTED PART DUE TO IT BEING A LIFE SAFETY ISSUE OF A DEFECTIVE SENSOR ON THE PILOT. COMPLAINED TO LOCAL DEALERSHIP, HERB CHAMBERS HONDA, WESTBOROUGH, MA. THEY SAID THEY HAVE HAD SOME REPAIRS LIKE THAT BUT NOT ALOT AND IT IS NOT A RECALL PROBLEM. I WOULD LIKE IT INVESTIGATED TO SEE HOW MANY HONDA PILOTS HAVE HAD THIS PROBLEM AND IF IT SHOULD BE A HONDA COST FOR SUCH A DEFECT. HONDA DOESN'T NOT EVEN TELL YOU TO NOT LET ANYONE SIT IN THE PASSENGER SEAT INSPITE OF THE SENSOR BEING ON INDICATING A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286328October 5, 2009
STRUCTURE
THE NOISE IN OUR CAR HAS PROGRESSIVE GOTTEN WORSE AND THEN WE STARTED HAVING ELECTRICAL ISSUES WITH OUR LOCKS AND LIGHTS IN OUR CAR. WE FINALLY FOUND OUT THAT THE DOOR SENSOR ON THE DRIVER SIDE DOOR WAS NO LONGER BEING "TURN-OFF" AS IT SHOULD BE. THIS IS APPARENTLY BECAUSE THE DOOR IS SLOWING SEPARATING FROM THE CAR. NOT NOTICEABLE FROM THE OUTSIDE. THE WORSE SYMPTOM IS WHEN MAKING RIGHT TURNS THE DOORS WOULD AUTOMATICALLY UNLOCK. THIS SEEMED PRETTY SCARY THINKING THE DOORS MIGHT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283415September 9, 2009
ENGINE AND ENGINE COOLING
HONDA PILOT 2004; MOTOR MOUNTS FAILURE NOTED IN 8/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281606August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT V-6 AUTOMATIC TRANSMISSION PREMATURE FAILURE CAUSING VEHICLE TO COME OUT OF GEAR WHEN ACCELERATING, TRANSMISSION TO SLIP WHEN CLIMBING HILLS OR ATTEMPTING TO PASS AND ALSO CAUSING THE TRANSMISSION TO LOCK UP WHEN TRAVELING AT ROAD SPEED. THIS PROBLEM WAS ADDRESSED IN RECALL ON OCTOBER 29, 2004 BUT ONLY INCLUDED A LIMITED VIN RANGE. VEHICLES WERE MANUFACTURED AFTER THE VIN RANGE WITH THE SAME TRANSMISSION AND THE SAME PROBLEMS BUT WERE NOT RECALLED AND HONDA DEALERS AND AMERICAN HONDA WILL NOT ACKNOWLEDGE THE ISSUE. THEY ARE HARD PRESSED TO EVEN ACKNOWLEDGE THE RECALL ITSELF UNLESS YOU TELL THEM YOU REALIZE THERE WAS A RECALL AND GIVE THEM THE DETAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280586August 16, 2009
STRUCTURE:BODY
I AND MY FAMILY HAVE BEEN LOYAL HONDA OWNERS SINCE 1984. IN THOSE 25 YEARS WE HAVE PURCHASED 8 HONDA AUTOMOBILES. UNTIL RECENTLY THE SERVICE AND SUPPORT PROVIDED BY HONDA AND ITS DEALERS HAS BEEN EXCEPTIONAL. THAT WAS ALL UNTIL OUR MOST RECENT VEHICLE, A 2004 HONDA PILOT. IT IS A VEHICLE MY WIFE AND I LOVE BUT ONE THAT HAS HAD A HIGH LEVEL OF IRRITATING SMALL PROBLEMS. THE LATEST PROBLEM INVOLVES THE MOUNTING STRUCTURE FOR THE REAR LICENSE PLATE. THE METAL HOLDING THE TWO WELDED ON MOUNTING NUTS IS SO THIN THAT AFTER SEVERAL YEARS OF VIBRATING THE METAL BACKING SIMPLY BREAKS AWAY. IN SEEKING A REPAIR TO THE PROBLEM MY LOCAL HONDA DEALER HAD NO CLUE AS TO HOW TO REPAIR THE PROBLEM AND HIS ONLY REMEDY WAS TO SEND ME TO A LOCAL RETAIL BODY SHOP FOR A $234.00 REPAIR. MY LOCAL DEALER INDICATES HE WAS NOT ABLE TO OBTAIN REPAIR SUPPORT FROM THE FACTORY BECAUSE THESE PROBLEMS ARE DUE TO 'THE USE OF HEAVY LICENSE PLATE HOLDERS'. IN RESPONSE TO THAT DEFENSE LET ME STATE THE FOLLOWING: 1.RESEARCH ON THE INTERNET QUICKLY REVEALS THAT THE HONDA PILOTS HAVE HAD THIS PROBLEM FOR SEVERAL YEARS. DOZENS OF HONDA OWNERS HAVE HAD THE SAME PROBLEM. 2.HONDA REGIONAL REPRESENTATIVES HAVE ACCEPTED RESPONSIBILITY IN SOME CASES AND NOT IN OTHERS. 3.THE 'HEAVY LICENSE PLATE FRAME' BEING BLAMED IS AN ITEM SUPPLIED BY THE DEALER AT TIME OF PURCHASE AND DOES NOT REPRESENT AN EXTRA HEAVY BURDEN. 4.THE LICENSE PLATE HAS VIBRATED UPON CLOSING THE REAR HATCH FROM DAY ONE OF PURCHASE. IT IS THE NATURE OF THE DESIGN USING ONLY TWO MOUNTING POINTS. 5.THE FACT THAT THE LICENSE PLATE AND FRAME CAN SUDDENLY FALL FROM THE VEHICLE AND BOUNCE INTO THE FOLLOWING TRAFFIC REPRESENTS A SAFETY HAZARD WHICH HONDA SHOULD HAVE WARNED OWNERS OF WHEN THEY FIRST DISCOVERED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279663August 7, 2009
LATCHES/LOCKS/LINKAGES
3 OF 4 ELECTRONIC DOOR LOCKS UNRESPONSIVE ONE BY ONE, ALMOST SIMULTANEOUSLY (WITHIN A MONTH OR TWO), EACH DOOR LOCK BECAME UNRESPONSIVE TO THE MASTER/DRIVER'S SEAT CONTROLS. ALSO DO NOT WORK USING KEY FOB. DOORS MUST BE MANUALLY LOCKED AND UNLOCKED AND KEY DOES NOT WORK IN FRONT PASSENGER DOOR TO LOCK OR UNLOCK. THE ONLY DOOR LEFT WHERE THE LOCK WORKS PROPERLY IS THE DRIVER DOOR. THE "BROKEN" LOCKS SOUND LIKE THEY ARE WORKING, BUT THEY DO NOT MOVE. DEALER WANTS $200 PER DOOR TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279730August 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE MADE A CLUNKING SOUND AND WAS TOWED TO THE DEALER. THE DEALER EXAMINED THE VEHICLE AND STATED THAT THE TRANSMISSION LOCKED UP. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED A RECALL; HOWEVER, HER VIN WAS EXCLUDED. SHE STATED THAT THIS WAS A SAFETY HAZARD AND THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS 04V176000. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 09/16/09 *BF UPDATED 09/17/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279250August 3, 2009
POWER TRAIN
WHILE DRIVING IN APRIL OF 2009, THE DRIVE GEAR KEEP BLINKING. CALLED THE HONDA DEALER AND THEY SAID TO TURN OFF ENGINE AND IT SHOULD GO AWAY. IT DID GO AWAY, ONCE THE ENGINE IS OFF. THEN IN JULY 2009, IT BLINK AGAIN, AND IT GO AWAY ONCE THE ENGINE IS OFF. NOW THE DRIVE GEAR BLINKING LIGHT IS ON MORE FREQUENTLY THEN BEFORE. I CALLED THE HONDA DEALER AND THEY SAID THEY DON'T KNOW WHY THE D DRIVE IS BLINKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278072July 23, 2009
ENGINE AND ENGINE COOLING
ENGINE MOTOR MOUNT NEEDED REPLACED TO PASS PENNSYLVANIA INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276533July 13, 2009
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT
INFORMED BY THE DEALER THAT THE MOTOR MOUNTS ON MY 2004 PILOT WERE CRACKED AND THAT I WOULD START TO NOTICE THIS IN VIBRATION OF THE VEHICLE. DEALER TOLD ME THAT THIS WAS SOMETHING SEEN QUITE OFTEN IN THE PILOT AND ODYSSEY. 2004 PILOT WITH 91K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275634July 2, 2009
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BROKEN FRONT ENGINE MOUNT DETECTED ON MY 2004 HONDA PILOT WITH 45000 MILES. NOTICED A VIBRATION WHEN STARTING OUT FROM A COMPLETE STOP. FIRST NOTICED PROBLEM ABOUT A YEAR AGO BUT DEALER SAID THEY COULD NOT DUPLICATE PROBLEM. HAD VEHICLE SERVICED RECENTLY AND WAS INFORMED OF PROBLEM. HAVE SINCE LEARNED THAT MANY OTHER OWNERS HAVE HAD SIMILAR PROBLEMS WITH THEIR PILOTS. ALSO HAD FRONT LOWER CONTROL ARM BUSHINGS REPLACED AT 40000 AT DEALERS ADVICE. VEHICLE IS USED STRICTLY ON PAVED ROADS AND THOUGHT IT WAS ODD THAT THEY WOULD GO OUT SO EARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275454July 1, 2009
ENGINE AND ENGINE COOLING:ENGINE
DEFECTIVE MOTOR MOUNTS IN HONDA PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274302June 19, 2009
ENGINE AND ENGINE COOLING
I HAVE 2004 HONDA PILOT EX-L WITH 100,000 MILES. TODAY I NOTICED THE DRIVE LIGHT BLINKING ON MY WAY HOME FROM WORK. AFTER I ARRIVED HOME, I STOPPED THE ENGINE AND RESTARTED AND I DID NOT BLINK AGAIN. WHAT SHOULD I DO WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269002May 17, 2009
AIR BAGS:SIDE/WINDOW
WAS A HEAD ON CRASH AT BOTH PARTIES GOING 60 MPH. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY WHICH MY WIFE HAD MULTIPLE BRUISING FROM HITTING THE SIDE WINDOW AND B PILLAR. INJURIES BESIDES ABOVE 2 HOLES IN COLON, DAMAGED 6" OF SMALL INTESTINE MULTIPLE CUTS AND BRUISING AND ALSO PULLED TENDONS FROM LEFT FOOT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10268462May 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 HONDA PILOT REQUIRES A NEW TRANSMISSION AT ~60,000 MILES WITH REPAIR FEE OF $4,000. I FOUND THIS RECALL INFORMATION. I DID NOT RECEIVE THIS RECALL INFORMATION IN THE PAST. I BELIEVE THE MANUFACTURER SHOULD ASSUME FULL RESPONSIBILITY FOR THE REPAIR. I AM READING THAT THE TRANSMISSION COULD HAVE LOCKED UP. THIS IS ALARMING AND I AM CONCERNED FOR THE SAFETY OF MANY OTHER FAMILIES (INCLUDING MY FRIENDS) WHO DRIVE THE PILOT. THE REASON WE PURCHASED THE PILOT WAS TO TRANSPORT OUR FOUR CHILDREN AND THEIR FRIENDS. NHTSA RECALL CAMPAIGN NUMBER: 04V176000 COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION DETAILS: ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONSEQUENCE: GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238. UNITS POTENTIALLY AFFECTED: 1099796 RECALL INITIATED BY: MFR DATE ADDED TO NHTSA DATBASE: 04/20/2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267873May 6, 2009
ENGINE AND ENGINE COOLING
BROKEN ENGINE MOUNTS FRONT & PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266403April 22, 2009
ENGINE AND ENGINE COOLING
DEALERSHIP SERVICE STAFF INFORMED ME THAT MY 04 HONDA PILOT NEEDS TWO MOTOR MOUNTS (FRONT AND RIGHT SIDE) REPLACED. I HAVE HEARD THAT MANY OTHER PILOT OWNERS HAVE HAD THE SAME ISSUE. WITH JUST 75K MILES, AND THE KNOWLEDGE THAT THIS SOUNDS LIKE A COMMON ISSUE, I WOULD THINK THAT A RECALL IS IN ORDER. I HAVE NEVER HAD TO REPLACE MOTOR MOUNTS ON ANY OTHER VEHICLES I'VE OWNED: 72 OPEL MANTA; 79 CHEVY MALIBU; 80 AND 88 TOYOTA COROLLA'S; 83 OLDS CUTLASS; 94 GEO PRISM; 98 TOYOTA CAMRY. I HAVE NOT HAD THEM REPLACED AS YET, BUT THE DEALERSHIP REPLACEMENT CHARGE IS ESTIMATED AT $547.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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