Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10366592November 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT TRANSMISSION SHUDDERS WHILE DRIVING. ONLY 90,000 MILES ON VEHICLE. DEALER SAYS TORQUE CONVERTER NEEDS TO BE REPLACED AND POSSIBLY TRANSMISSION. UPON RESEARCH FOUND THIS TO BE A LARGE ONGOING PROBLEM WITH MANY CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365771November 15, 2010
SEATS
2004 HONDA PILOT DRIVERS SEAT CATCHES FIRE. SEAT HEATER HAVING ISSUES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10363424October 31, 2010
SEATS
2004 HONDA PILOT; DRIVERS SIDE SEAT HEATER CATCHES ON FIRE; FUSE NEVER BLOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10361816October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT BEGAN MAKING SHUTTERING VIBRATING NOISE ON DECELERATION AT ABOUT 50,000 MILES. CARRIED BACK TO HONDA DEALERSHIP 3 TIMES AND TOLD COULD NOT REPRODUCE NOISE OR VIBRATION. I GOT IN VEHICLE WITH SHOP FOREMAN AND WAS ABLE TO REPRODUCE THE NOISE FOR HIM WITH NO PROBLEM. THIS WAS ON THE THIRD TRIP TO THE DEALERSHIP WITH 102,000 MILES ON THE VEHICLE. WE WERE TOLD THE TRANSMISSION WOULD NEED REPLACING. WE WERE TOLD HONDA AMERICA WOULD PAY 40% OF COST FOR "GOOD FAITH". WE STILL PAID $2400.00 FOR THE REPAIR. WE LOOKED ON THE HONDA FORUMS ON THE INTERNET AND THERE ARE HUNDREDS OF HONDA PILOT OWNERS WITH THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361345October 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS SLIPPING AND NOT CHANGING GEARS CORRECTLY; SHE NOTICED THAT IT WOULD ACCELERATE THE WAY IT SHOULD HAVE. THERE WAS A NOISE WHEN ACCELERATING WHICH PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 124,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360328October 13, 2010
SEATS
THE DRIVER'S SIDE SEAT CUSHION HEATER GOT EXTREMELY HOT, BURNED RIGHT THIGH. HEATER SHUT OFF AT SWITCH AND NOW DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357658September 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT EX WITH 122,000 MILES THE PROBLEM FIRST BEGAN IN JUNE 2010 AND HAS PERSISTED EVER SINCE. WHILE DRIVING, MY CAR'S TRANSMISSION WILL "SHUDDER". IT TYPICALLY OCCURS BETWEEN 25-55 MPH. WHILE THE DURATION IS BRIEF (15 SECONDS OR LESS), IT HAS BECOME MORE FREQUENT, AT LEAST ONE TIME DURING EACH DRIVING OCCURRENCE. IN ADDITION TO THE SHUDDER, AT LOW RPMS THE CAR WILL HAVE DIFFICULTY SHIFTING AND BEGIN TO JERK UNTIL THE CAR IS SLOWED DOWN OR UNTIL THE GEARS ARE ABLE TO ENGAGE AT A HIGHER RPM. AT THIS TIME, I AM NOW AWARE OF A RECALL THAT WAS CONDUCTED IN 2003-2004 THAT INVOLVED NUMEROUS CARS OF VARIOUS MODELS. HOWEVER, MY CAR WAS NOT INCLUDED IN THIS RECALL. ACCORDING TO THE POSTS AND DOCUMENTS THAT I HAVE READ FROM NHTSA ON THE RECALL, THE TRANSMISSION MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357686September 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION AND TORQUE CONVERTER CAUSING SERIOUS SHUDDER AND POSSIBLE LOCK-UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357156September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 HONDA PILOT AND I HAVE BEEN COMPLAINING TO THE HONDA DEALERSHIP FOR ALMOST 2 YEARS ABOUT A 'SHUDDER' THAT OCCURS BETWEEN 30-50 MPH. IT SOUNDS AND FEELS LIKE YOU ARE DRIVING OVER A WASHBOARD IN THE ROAD AND IT WILL CONTINUE UNTIL YOU PUSH DOWN OR LET OFF OF THE ACCELERATOR. THE HONDA SERVICE DEPARTMENT SAID THAT THEY WERE ABLE TO REPRODUCE IT, BUT NOTHING SHOWED UP ON THE COMPUTER TESTS. THEY ALSO SAID THAT IT MAYBE SOMETHING THAT HAS TO GET WORSE BEFORE THEY CAN FIGURE IT OUT. I FIND IT HARD TO BELIEVE THAT IT TOOK ME 1 MINUTE ON THE INTERNET TO FIND COUNTLESS COMPLAINTS OF THE SAME NATURE AS MINE, WITH A DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357212September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AROUND 35-45 MPH, LOUD NOISE IS PRODUCED INSIDE MY 2004 HONDA PILOT TRANSMISSION. THE VEHICLE HAS 117,000 MILES. IT SOUNDS AS IF GEARS ARE NOT ENGAGING, AND ARE RATHER CHIPPING OFF. I TOOK THE CAR TO HONDA BEFORE MY WARRANTY EXPIRED AND THEY STATED THEY COULD NOT REPRODUCE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE, AND THE NOISE WOULD INTERMITTENTLY HAPPEN. NOW THE NOISE HAPPENS ALL THE TIME AROUND 35-45 MPH AS I LET OFF OF THE ACCELERATOR A BIT. I TOOK IT TO MY LOCAL MECHANIC(WHO I TRUST) AND TOLD HIM TO CHECK IT OUT. HE STATED THAT A RECALL WAS OUT FOR THE 2004 HONDA PILOT AUTOMATIC TRANSMISSIONS. I TOOK THE CAR THE NEXT DAY TO THE HONDA DEALERSHIP, AND THEY STATED THAT MY VEHICLE HAD ALREADY RECEIVED THE RECALL, AND THEREFORE THE AUTOMATIC TRANSMISSION WAS REPLACED WITH A NEW ONE (TRANSMISSION NUMBER 2 I WILL CALL IT). I ASKED HONDA TO INVESTIGATE THE CAUSE OF THE TRANSMISSION NOISE TO SEE IF IT WAS SOMETHING ELSE. HONDA TESTED THE CAR, AND IT NOW AGAIN NEEDS ANOTHER AUTOMATIC TRANSMISSION. IF I REPLACE THE TRANSMISSION AS THEY RECOMMEND, THIS WILL BE THE 3RD TRANSMISSION IN THE CAR AND I DO NOT EVEN HAVE BUT 117,000 MILES ON THE VEHICLE! THE HONDA REPRESENTATIVE STATED THAT THE NOISE WILL CONTINUE AND EVENTUALLY LOCK UP...WHICH COULD CAUSE A SERIOUS ACCIDENT IF ON THE HIGHWAY WHEN IT OCCURS. THIS IS A SERIOUS SAFETY CONCERN, AND I AM NOT PLEASED WITH HONDA'S CUSTOMER SERVICE IN THIS INSTANCE. UPON RESEARCHING, I HAVE SEEN NUMEROUS POSTS ON THE INTERNET, AND OFFICIAL COMPLAINTS STATING THEY TOO ARE HAVING THE SAME ISSUES EVEN AFTER THE RECALL. HONDA SHOULD HAVE A 2ND RECALL AS THE SAFETY OF THEIR CUSTOMERS IS IN JEOPARDY. THIS IS RIDICULOUS, AND HONDA SHOULD STEP UP TO PAY FOR THE REPAIR AS THEY CLEARLY HAVE A PROBLEM WITH THEIR TRANSMISSIONS EVEN AFTER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357202September 23, 2010
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THERE HAD BEEN SUDDEN ACCELERATION WITH THE VEHICLE ON NUMEROUS OCCASIONS BEFORE THE CRASH OCCURRED. WHILE DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF THE HOUSE WHICH MOVED IT SIX INCHES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED WHILE SHIFTING INTO NEUTRAL GEAR AND PARK AT THE SAME TIME IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE BRAKE WERE DEPRESSED WHILE THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT TURN OFF. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED BY THE SHERIFF TO PERFORM A FORENSIC EXAMINATION ON IT. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE HONDA MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10355175September 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT THAT MAKES A "WASHBOARD" SOUND BETWEEN 30 - 45 MPH. DEALERSHIP FAILED TO DIAGNOSE PROBLEM AS TORQUE CONVERTER WHICH HAS NOW DAMAGED THE TRANSMISSION. PROBLEM STARTED IN LATE 2008 WHEN VEHICLE WAS ONLY 4 YEARS OLD. I AM AWARE OF NUMEROUS PROBLEMS WITH THIS TRANSMISSION IN HONDAS AND ACURAS. HONDA IS NOT MAKING THE SITUATION RIGHT AND LEAVING THE CONSUMER WITH A SUBSTANTIAL EXPENSE FOR SOMETHING THAT CERTAINLY APPEARS TO BE A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353281September 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TL*THE CONTACT OWNS A 2004 HONDA PILOT. AFTER SHIFTING THE VEHICLE INTO NEUTRAL GEAR THE CONTACT NOTICED THAT HE COULD TURN THE VEHICLE OFF AND REMOVE THE KEY FROM THE IGNITION WHICH CAUSED THE VEHICLE TO TRAVEL BACKWARDS CRASHING INTO A NEARBY PARKED VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 84000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10351899August 26, 2010
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2004 HONDA PILOT AND I AM HAVING THE SAME PROBLEM THAT A LOT OF THE HONDA CARS ARE GETTING RECALLED FOR BUT MY VEHICLE IS NOT LISTED. YOU CAN REMOVE THE KEY WHILE THE GEAR SELECTOR IS NOT IN PARK. MY WIFE ROLLED FORWARD AND HIT A SAFETY POLE. SHE IS ALWAYS AFRAID OF DOING IT AGAIN WITH OUR KIDS IN THE CAR. I CALLED HONDA ABOUT THE REPAIR AND THEY SAID IT WAS NOT A RECALL. I DON'T UNDERSTAND HOW SOME HONDA CARS CAN GET RECALLED BUT MINE WILL NOT. I CALLED HONDA AND ASKED ABOUT THE COST OF THE REPAIR AND THEY TOLD ME IT WAS GOING TO BE EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351504August 24, 2010
STRUCTURE, ENGINE AND ENGINE COOLING
FRONT ENGINE MOUNT FOUND DAMAGED AND RECOMMENDED REPLACEMENT AT $450 BY HONDA SERVICE. DRIVEN 91K MILES, AND SEEMS LIKE A LOT OF OTHERS ARE REPORTING SAME ISSUE AT SAME MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350722August 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT DRIVELINE VIBRATION. THE 2004 HONDA PILOT WE OWN SHUDDERS AND VIBRATES VERY LOUDLY WHEN ACCELERATING BETWEEN 25-50MPH. THIS HAS BEEN ONGOING THROUGHOUT THE LIFE OF THE CAR. (FAMILY OWNED SINCE NEW) THE VEHICLE HAS BEEN TAKEN TO HONDA ON SEVERAL OCCASIONS FOR DIAGNOSIS AND REPAIR FOR THE PROBLEM. HONDA HAS STATED THEY CAN NOT REPRODUCE THE ISSUE OR SAID THEY FIND NO PROBLEM. HONDA DID COMPLETE A RECALL AND INSTALLED AN OIL JET KIT AT 12K MILES. THIS WAS THEIR ATTEMPT TO QUELL THE PROBLEM. AFTER RESEARCH I HAVE FOUND HONDA HAS ISSUED TSB 06-003(9 JUNE 2007) AND IS FULLY AWARE OF THE PROBLEM. AMERICAN HONDA HAS DIAGNOSED THE PROBLEM AS A FAULTY TORQUE CONVERTER, THUS CAUSING PREMATURE DESTRUCTION OF THE VEHICLE'S TRANSMISSION. DUE TO THE VEHICLE'S AGE/MILEAGE AMERICAN HONDA REFUSES TO COVER THE REPAIR OF THE TORQUE CONVERTER AND OR TRANSMISSION, EVEN THOUGH THE PROBLEM WAS REPORTED/DOCUMENTED WHILE STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350674August 19, 2010
ENGINE AND ENGINE COOLING
HONDA DEALER INDICATED DURING ROUTINE OIL CHANGE THAT FRONT ENGINE MOUNT IS CRACKED AND NEEDS TO BE REPLACED. THE ENGINE MOUNT IS ONE OF THE VERY IMPORTANT PARTS THAT SECURE THE ENGINE AND HONDA MUST TAKE ACTION TO ENSURE THAT THE PART IS SAFE AND NOT CREAK AND GET WEAK. THIS IS A SERIOUS SAFETY HAZARD AND HONDA SHOULD MAKE AN EFFORT TO INVESTIGATE AND RECALL AND REPLACE THE ENGINE MOUNT IN ALL THOSE VEHICLES WHICH ARE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348429August 10, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND SHE RETURNED TO THE VEHICLE THE VEHICLE HAD DRIFTED AWAY FROM THE PARKING SPACE SHE WAS IN. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO TWO OTHER VEHICLES. THE CONTACT STATED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT REFERENCED NHTSA RECALL NHTSA CAMPAIGN ID NUMBER: 10V364000 ELECTRICAL SYSTEM, IGNITION BUT HONDA INFORMED HIM THAT THE 2004 PILOT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS EXPERIENCING THE EXACT SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,500. UPDATED 12/09/10 UPDATED 12/17/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348479August 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE DRIVER OF THE VEHICLE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED INTO THE STORE WINDOW CAUSING BRICKS TO FALL OFF OF THE BUILDING. THE VEHICLE WAS TOWED TO A HONDA DEALER WHO STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10347256August 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST RECENTLY (IN NOVEMBER) PURCHASED A 2004 HONDA PILOT. THE TRANSMISSION STARTING CAUSING SHIFTING PROBLEMS. THE FIRST TIME IT WAS LIKE I SLAMMED THE BRAKES ON BUT THANKFULLY I WAS JUST GOING UP OUR DRIVE WAY AND NOT DRIVING FAST. I STARTED DRIVING AGAIN AND IT KEPT MESSING UP. THEN THE GREEN LIGHT STARTED FLASHING ON THE D WHEN I WAS DRIVING AND PARKED. I TOOK IT IN AND THEY PLUGGED IT INTO THE COMPUTER AND IT WAS A TRANSMISSION CODE. THERE WAS ALSO A 2-3 SHIFT MALFUNCTION. THEY SAID MY TRANSMISSION NEEDED REPLACED. I LOOKED UP RECALLS AND MY CAR HAD A RECALL FOR THE TRANSMISSION AND IT WAS """FIXED""" IN MAY 2006. HOWEVER, THEY DID NOT CHANGE THE TRANSMISSION, JUST INSTALLED AN OIL JET KIT TO KEEP IT LUBRICATED! APPARENTLY THAT DID NOT HELP ESPECIALLY IF THERE ARE CHIPS OF METAL IN THE FLUID! EVERYONE I TALK TO JUST TELLS ME MY CAR, BEING AT 104,000 MILES, IS OUT OF WARRANTY AND THEY HAVE TO DRAW THE LINE SOMEWHERE! NO CRAP PEOPLE! BUT IF YOU WOULD HAVE FIXED THE DARN THING PROPERLY WHEN IT HAD A RECALL IT WOULD NOT NEED REPLACED ALREADY! HONDA HAS BEEN HORRIBLE THROUGH THIS AND REFUSE TO HELP ME. I AM A SINGLE MOTHER OF 3 CHILDREN AND I CAN NOT AFFORD A NEW TRANSMISSION AT $4,000 ESPECIALLY WHEN IT IS THEIR SCREW UP AND THEY SHOULD HAVE TO FIX THEIR RECALL! I AM SO ANGRY AND WILL NEVER BUY ANOTHER HONDA AS LONG AS I LIVE AND I WILL TELL ANYONE I KNOW ABOUT THEIR HORRIBLE TRANSMISSIONS AND THEIR BAD CUSTOMER SERVICE. THEY ARE JUST TRYING TO COVER THEIR BUTTS ON THIS ONE. IT IS TIME THEY START HELPING THEIR CUSTOMERS RATHER THAN BASICALLY SAYING "ITS YOUR PROBLEM NOW". FROM WHAT I SEE THIS IS AN ONGOING PROBLEM WITH HONDA AND I THINK SOMETHING NEEDS TO BE DONE! WITH THE NUMBER OF COMPLAINTS ABOUT THE TRANSMISSION THIS COULD LEAD TO MORE SERIOUS AND DANGEROUS PROBLEMS IF NOT FIXED PROPERLY! I AM VERY DISAPPOINTED IN HONDA AND FEEL LIKE THEY SHOULD FIX THIS AND MAKE IT SAFE AT NO COST TO THE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot