Honda Pilot Complaints (2014)

116 consumer complaints on file.

#11541929August 31, 2023
ENGINE
My wife pulled into a diagonal parking space and was ready to put the vehicle into park when the engine rpm increased dramatically and propelled us into a concrete wall. The front end and left front fender are damaged and the two seat belts locked. The airbag indicator light is on but the air bag did not deploy. Thankfully we suffered no injuries. I contacted American Honda who initially seemed interested. I provided much information and then did not hear back from them. After a month I contacted them again and was told there have been no recalls on our vehicle. I relayed that I am very concerned with what may have caused the acceleration and will be very uncomfortable driving the vehicle after repairs are complete. I was told they will send a factory authorized representative to do an unattended acceleration safety inspection at the collision center where the repairs will be made. While sitting in the waiting room at the collision center I spoke to another person who also owns a Honda Pilot. She told me she also experienced engine acceleration while driving her Honda Pilot. I am not sure if I will feel safe again driving the Honda Pilot even if it goes through a successful safety inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11535148July 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A little over 100K miles in my Honda and the ABS module has gone out. This part is over $2200 from Honda and on backorder. This is a known issue from Honda and yet, no recall. This unit is incredibly expensive and without fixing it, the safety of my family is as risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534260July 25, 2023
SERVICE BRAKES, LANE DEPARTURE: ASSIST, SUSPENSION
The ABS, brake, and traction control lights come on when the slightest bump in the road is hit. I am being told by the Honda dealership technician that the issue is a $2000.00 sensor that must be replaced but however is on back order. I am told that this very sensor controls the steering, traction, and brakes. I am told that the brakes can disengage or not engage at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522370May 16, 2023
ENGINE
On May 14 2023 I was driving my 2014 Honda Pilot when the Check Engine, VMT-4, and Stability Control dashboard lights all came on. I took my car to the local Honda dealer who said the #2 spark plug was fouled causing engine misfiring. I was also told I was low on oil. I have not seen any stains underneath the car but I was told the oil was leaking out past the piston rings and out the exhaust. I was also told by the dealer that 3 of the piston rings need replacing. And the cost is $5,000. The Honda service representative said there was no recall on this issue. But I found out later that the 2009 to 2013 Honda Pilots had a similar issue that was corrected by Honda at their cost. So why is there no recall for 2014 Honda Pilots ?? I am not rough on my car when I drive. So why should I have to pay $5,000 to fix a problem that Honda had in the 2009 to 2013 Pilots and apparently have not corrected for the 2014 Pilots ???? A quick internet search reveals other 2014 Pilot owners with similar if not the identical problem that I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512603March 19, 2023
AIR BAGS
Airbag system keeps coming on I have children it’s dangerous to have faulty airbags
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508529February 22, 2023
ENGINE
Very loud clunking noise. Camshaft needs to be replaced. I have already had to replace the transmission and timing belt. Honda ordered the part Jan 17. The part is backordered until the end of March. I was told the vehicle should not be driven until the part is replaced because the noise is the camshaft rubbing against other parts of the engine which could cause further damage to the engine. Once the Camshaft completely goes out, then the vehicle will just stop. I do not want to be stranded or cause further damage to the engine. I have been unable to drive my vehicle since Jan 17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492639November 7, 2022
ENGINE
CHECK ENGINE LIGHT TURNED ON ONE DAY AND THE VEHICLE STARTED RUNNING ROUGH. IMMEDIATELY NOTICED AN IMPACT ON BEING ABLE TO DRIVE SAFELY AND COULD NOT OPERATE THE VEHICLE ANY FURTHER. I TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THE PISTON RINGS NEED TO BE REPLACED AND I AM GETTING A CYLINDER #3 MISFIRE. THEY ALSO STATED THAT MY DEALERSHIP SHOULD BE ABLE TO FIX THIS FOR FREE AS IT SHOULD BE COVERED UNDER A RECALL. I HAVE ALREADY BROUGHT THIS VEHICLE IN FOR A CYLINDER #3 MISFIRE AND COST ME A FORTUNE TO FIX. AFTER RESEARCHING I FOUND THAT ONLY MODELS 2009-2013 WERE COVERED UNDER THIS RECALL. LOOKING AT THE OTHER NHSTA COMPLAINTS WITH PEOPLE HAVING THE SAME EXACT ISSUE IT IS CLEAR THAT THIS ISSUE HAS NOT BEEN RESOLVED AND IS YET STLL HAPPENING IN MODELS 2014. PLEASE EXTEND THIS COVERAGE TO THE YEAR 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478245August 8, 2022
ENGINE, EXTERIOR LIGHTING
1. Our 2014 Honda Pilot EXL with only 70,000 miles on it needs a complete engine replacement. The cause was determined to be driving with low oil. The oil life gauge read 50% and we had an oil change only 3 months earlier. No check engine light or low oil light came on, so we had no way of knowing the oil was low unless someone qualified had done a manual inspection which ordinary drivers don't/can't do. In our view the warning lights and/or oil life gauge all failed to warn us of any issue of this nature, therefore letting it get to the point whereby the car needs a complete engine replacement. 2. UNKNOWN. We were lucky that we noticed the smell of fuel/burning close to home so we were thankfully not left stranded on the side of the road. But we were left stranded 500 miles from home while on vacation with no car. It was an absolute nightmare. 3. Yes, we had to tow the vehicle 40 miles to the nearest Honda dealership who confirmed that the engine needs replacing. 4. Yes, the nearest Honda dealership inspected the vehicle. 5. No, and that is the issue. No warnings lamps appeared. The smell of fuel/burning coming from the engine alerted us to the fact that there was an issue and the engine fan carried on running even after the ignition was turned off. Prior to this we had no idea there was an issue with the vehicle. We took care of the vehicle, doing regular oil changes and fluid replacement, etc. FYI - Telling someone that they need to manually check the oil level as you should not rely on the oil life gauge and/or the various warning lights that are designed to detect this problem is both devoid from reality and is akin to telling people that they should manually dip the gas tank to check the gas level as you should not rely on the gas gauge etc. That makes no practical sense and the vast majority of car owners don't do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462885April 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Check engine and VSA light on. Vehicle jerks and shakes/ rough when slowing down. Diagnosis Misfire in cylinder two- foul plug ( that was just replaced), burning up oil rapidly. Piston rings are defective on a car with 75000 k miles. The repair is $5k after I just spent $2k on plugs, coils, replaced again, alternator. Undsafe and feels like car will crash. This was recall on 2013 and class action suit. Not on 2014 after they knew about issue!! Wreckless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458843March 29, 2022
ENGINE
3 engine piston rings failed. Wife was driving the vehicle. Yes, verified and repaired by Honda of Fort Worth. Engine light flashing when misfiring and rough idle before pulling over. Also needed timing belt kit replaced. 2009-2013 Pilots had same problem and were part of a class action suit. Same 3 pistons that the VCM and ECO mode effects the operation of engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449823February 1, 2022
UNKNOWN OR OTHER
--What component or system failed or malfunctioned, and is it available for inspection upon request? P0302 HONDA Code - Cylinder Number 2 Misfire Detected is the error. The vehicle is available for inspection upon request Also, the; "VTM-4", stability, and "check engine" lights are all flashing --How was your safety or the safety of others put at risk? Car will NOT exceed 20 mph and it shakes. With young kids in the car, this issue is extremely unpredictable and has occurred several times resulting in us having to pay out of pocket for a clear manufacturer defect. We've had to take the car to the mechanic 4 times in the last 3 years -- service records can be provided. --Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. There is a recall for the 2009-2013 models, but we have the 2014 and have been told by everyone (except the dealer) that this issue/year (2014) should be included in the recall. --Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, as noted above, the following warning lamps lit... "VTM-4", stability, and "check engine" lights are all flashing THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422792June 29, 2021
ENGINE
As I was driving home during rush hour, I smelt an odd smell. I thought that it was coming from the vehicle next to me but that vehicle turned and the smell remained. I looked down at my dashboard and the OVER HEATING WARNING LIGHT WAS BRIGHT YELLOW-- I immediately pulled over into a parking lot with my 2 young kids, got them out of the car, and began to try and figure out what was going on. Thank goodness I didn't ignore this issue and that I was able to pull off of the road when I did. This could have been a very unsafe situation for myself, my kids, and other motorists. Prior to this moment there were NO indicators of anything being wrong with the vehicle, there was absolutely no warning of what I am about to describe either. LUCKILY, my husband was nearby and able to pick us up. There was a milky fluid leaking from underneath the car and when my husband opened the hood he said that oil and water had mixed--it looked like something had just exploded. Needless to say I had to have the vehicle towed to a shop. After taking the engine out and sending parts off to a machinist it was determined that the front cylinder head had cracked and the rear cylinder head had to be resurfaced due to the damage. Several mechanics have noted that there is NO REASONABLE EXPLINATION FOR THE CYLINDER HEAD TO CRACK before 200,000 miles. I had just purchased this vehicle in September 2020, it had 72,000 miles on it then. It currently has around 80,000 miles on it. I purchased this vehicle because I thought it would be a SAFE FAMILY VEHICLE but now I'm not comfortable driving it because I'm worried that it will "blowup" on me. I contacted Honda Customer Service and they basically said that nothing can be done to assist me. I have seen an identical scenario posted on here and was shocked by it as well--because I thought that my mechanic wrote it but alas it was someone with the same situation! There is obviously something faulty here and it should be repaired/replaced by Honda!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414249April 28, 2021
STRUCTURE:BODY
THE EXTERIOR PAINT STARTED PEELING BY THE SUNROOF THEN THE HOOD AND NOW BY THE BACK WINDOW. I HAVE SEEN A LOT OF 2014 HONDA PILOTS TOURING SAME AS MINE ALSO PEELING THE SAME SO THAT MEANS THERE IS SOMETHING WRONG WITH THE PAINT. ITS NOT JUST MY HONDA. I REALLY THINK THIS SHOULD BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404202March 22, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WE HAVE 2014 HONDA PILOT THAT HAD 68,072 MILES ON IT. MY WIFE BELIEVED THAT THE AUTOMATIC TRANSMISSION FOR THE VEHICLE WAS PLACED PARK IN OUR DRIVEWAY. ACCORDING TO THE HONDA OWNER'S MANUEL THERE IS A SAFETY FEATURE THAT PREVENTS THE IGNITION KEY FROM BEING REMOVED UNLESS THE VEHICLE IS IN PARK. THE VEHICLE ROLLED BACK INTO A TREE CAUSING OVER $3,000.00 IN PROPERTY DAMAGE. THIS EXACT SAME PROBLEM HAS OCCURRED IN THE PAST WITH THE HONDA PILOT (2003-2004) AND THE HONDA ODYSSEY (2003-2004) AND THE ACURA MDX (2003-2006) WHICH WERE THE SUBJECT OF A RECALL BY HONDA. PLEASE SEE NHTSA ACTION NUMBER PE12026. THESE RECALLED VEHICLES AS WELL AS OUR 2014 HONDA PILOT ARE EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THEY HAVE A SAFETY INTERLOCK SYSTEM THAT IS SUPPOSED TO PREVENT THE IGNITION KEY FROM BEING REMOVED FROM THE IGNITION UNLESS THE TRANSMISSION IS IN THE PARK POSITION. WHEN THE TRANSMISSION IS NOT IN PARK, THE VEHICLE MAY ROLL UNEXPECTEDLY INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT HAPPENED TO OUR 2014 HONDA PILOT. I CONTACTED HONDA AND THEY COULD HAVE CARED LESS ABOUT THIS PROBLEM EVEN THOUGH THE SAME PRODUCT DEFECT OBVIOUSLY EXISTS AGAIN IN THE NEW MODEL HONDA VEHICLES. THIS PRODUCT DEFECT POSES A HIGH RISK OF DANGER AND HONDA SHOULD BE REQUIRED TO REMEDY THIS DEFECT. I HAVE VIDEOS THAT DOCUMENT THIS DEFECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11397646February 23, 2021
STRUCTURE:BODY
PAINT PEELING OFF AND BUBBLING ON HOOD. IT'S A MANUFACTURE DEFECT. HONDA WILL NOT TAKE RESPONSIBILITY FOR THE HOOD. I HAD THE ROOF (REPAINTED IN 2018)AND RIGHT PASSENGER DOOR PANEL (REPAINTED 2021) REPAINTED BECAUSE OF THE SAME PEELING PROBLEM SINCE IT'S ALL THE SAME ORIGINAL PAINT FROM WHEN WE BOUGHT IT NEW IN 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395149February 8, 2021
UNKNOWN OR OTHER
I WAS TOLD BY HONDA TO FILE A COMPLAINT WITH NHTS A. FOR THE PEALING PAINT ON MY HONDA. AS I CAN SEE THIS IS NOT THE PLACE TO FILE SUCH A REPORT. BUT I AM DOING IT ANYWAY JUST SO YOU CAN SEE HOW RIDICULOUS HONDA IS. THEY WILL ONLY COVER THE ROOF AND LIFT GATE. WHEN THERE ARE MANY OTHER PARTS OF THE VEHICLE THAT IS DOING THE SAME THING. AND THEY REFUSE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384350December 21, 2020
STRUCTURE:BODY
MY PAINT IS FLAKING. HONDA REFUSES TO FIX IT DUE TO MY VIN NUMBER NOT BEING PART OF THEIR WARRANTY EXTENSION. THIS IS WEIRD SINCE MY YEAR, MAKE, MODEL, AND PAINT COLOR MATCH THE WARRANTY EXTENSION BUT MY VIN DOES NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374752November 15, 2020
ENGINE
FROM 85,000 MILES ONWARD, HAD INTERMITENT MISFIRES ON #1 AND #2 CYLINDERS. REPLACED BOTH PLUGS AND COILS ON THOSE CYLINDERS. HOWEVER, INTERMITENT MISFIRES CONTINUED. AT 105,000, TOOK VEHICLE FOR 100,000 MILE MAINTENENCE. HONDA DEALER INFORMED ME THAT MY VEHICLE NEEDED NEW PISTON RINGS ON CYLINDER #1, #2 AND #3. OIL WAS LEAKING PAST RINGS AND FOULING PLUGS. A $2500 REPAIR!! THIS ISSUE WAS ADMITTED AND CORRECTED AT NO CHARGE BY HONDA ON 2009 TO 2013 HONDA PILOTS. OBVIOUSLY, THE ISSUE CONTINUED INTO 2014 AND SHOULD ALSO BE COVERED. NOTE: I HAVE INVOICES FOR ABOVE REPAIRS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361198September 25, 2020
SEAT BELTS
CENTER REAR SEAT BELT ENDED UP AROUND 3 YEAR OLDS NECK AND EVERYTIME HE MOVED IT GOT TIGHTER AND TIGHTER. THE SEAT BELT ANCHOR IS NOT EASY TO DETACH INCASE THIS HAPPENS.WE ENDED UP UNBUCKLING HIM AND TURNING HIS WHOLE BODY TO GET IT OFF HIS NECK. BOTH 2ND AND 3RD ROW SEATS USE THIS KIND OF ANCHOR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11351315August 26, 2020
WHEELS
LEAKS IN TWO OF 4 PIRELLI SCORPION VERDE TIRES WERE DIAGNOSED BY MECHANIC AS PLY DELAMINATIONS CAUSING MULTIPLE PINHOLE LEAKS AND INDICATING A NEED FOR IMMEDIATE REPLACEMENT. I FOUND MULTIPLE REPORTS OF DESTRUCTIVE DELAMINATIONS IN SERVICE ON THE NHSTA SITE, BUT NO RECALL. TIRES ARE 235/60 R18, DATE CODES 4217 AND 4717 TOTAL MILEAGE UNKNOWN (IN PLACE WHEN VEHICLE PURCHASED USED, PURPORTEDLY NEW BUT MORE THAN A YEAR OLD BY DATE CODE, LESS THAN 20,000 MILES THAT I KNOW OF, PLENTY OF TREAD LEFT.) HAVE LEAKED SLOWLY FOR A WHILE, ASSUMED IT WAS VALVE STEM SEALS, ASKED MECHANIC TO LOOK AT IT. TIRES ARE PRESENTLY INTACT, LEAK SLOWLY WHETHER PARKED OR DRIVING ON STREETS OR HIGHWAYS, WILL BE REPLACED ASAP, BUT ARE OBVIOUSLY DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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