Honda Pilot Complaints (2019)

927 consumer complaints on file.

#11665206June 5, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
After receiving a CMBS error message I tried to drive home and the vehicle automatically engaged brakes while merging with no other vehicle near by and I was almost rear ended.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11664567June 3, 2025
UNKNOWN OR OTHER
The backup camera on my 2019 Honda Pilot stopped showing a clear backup picture. Now when I backup the picture on the screen is green and purple. The picture on the screen is very poor quality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664410June 2, 2025
ENGINE, UNKNOWN OR OTHER
car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664165June 1, 2025
UNKNOWN OR OTHER
The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663901May 30, 2025
UNKNOWN OR OTHER
The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661700May 18, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
2019 honda pilot exL all of sudden multipurpose camera doesn't work. As a result of the camera issue break system sign came on and all safety feature turn off. I didn't have any accident prior to the sign came on. Dealer is asking 1800+tax to replace the camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661088May 15, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Sensor lights turned on and frequent events occurred causing lights to come on. Took to the dealer and informed me code u3000-49 multi purpose camera unit wave radar internal electronic failure upon researching several other people have the same issue and has not been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660021May 9, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
dash instuments goes blacked out , entertainment system goes black in sequence to dash, this has happened multiple times . I cannot tell my speed, gas levels, etc, the LKAS, collision warning, adaptive cruise control , auto emergncy breaking ,lane departure warning failed with lights coming on with various failure warinings, it fails ,then works randomly then fails again. I have taken my vehichle in starting in 2022 for the dash instruments and entertainment going out .The transmission has rough shifting multiple times, i have brought for diagnostic service 4 times on transmission, they cannot find the causes. I have had transmissions serviced and flushed as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660022May 9, 2025
ENGINE
vehicle needs a new engine has spun a bearing internally and sent metal throughout the motor has to be replaced This is a vehicle with 75,000 miles and loan just payed off. My son was driving car earlier and reported it lurching in the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659594May 7, 2025
ELECTRICAL SYSTEM
Rear backup camera suddenly showing green and purple distortion making it impossible to use/trust the camera. This issue appears to be a growing trend in 2019 Honda Pilots AFTER Honda completed recall issue on faulty cabling/wires. See this thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659265May 6, 2025
ELECTRICAL SYSTEM
The idle-stop feature on our 2019 Honda Pilot is faulty. The idle-stop is intended to shut off the engine, or put it into an idling state, at stop lights in order to improve fuel efficiency. However, on a recurring basis (at least once a week, often times several times per week), our Pilot will shut off at a stop light and fail to restart. This at a minimal causes the car to get stuck in traffic or create traffic issues at stoplights, and at worse (in a situation like today), it causes our car to stall out in the middle of a busy intersection which put our family at unnecessary risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658422May 2, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
During normal operation of the vehicle, the dashboard information display on the gauge cluster lit up displaying the following error messages: Adaptive Cruise Control Problem, Collision Mitigation System Problem, Lane Keeping Assist Problem, Auto High-Beam Problem, Road Departure Mitigation System Problem. Additionally there is a fixed "dash light" that is showing "BRAKE SYSTEM" illuminated in amber color. After research I have found that Honda issued a TSB for other vehicles with their sensing system for the same issue and referenced the high-mounted mono camera on the windshield. This issue extends to the 2019 Pilot Elite that I own and significantly reduces the safety features of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657105April 27, 2025
STRUCTURE:BODY
Sunroof spontaneously exploded pouring glass all over in vehicle. I was alone on the freeway and there was no stone thrown that would have broken glass sunroof. Schlossmann dealer was disappointing in that they ran from any responsibility without even investigating fact that window partly blew upwards when it exploded. Sunroof has been replaced and is not available for inspection. There was no warning and I will always keep my sun shield barrier closed to protect me from future dangerous glass from raining down on me. Thankfully most of the glass blew outwards when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657109April 27, 2025
STRUCTURE:BODY
When Pilot was 2 years old a front windshield crack appeared at the bottom of the windshield directly in front of the center passenger seating position. No chip or hit to the windshield occurred and the crack actually grew from the bottom of the windshield where it is protected by the hood and appeared on a cold night while vehicle was parked. The body of the Pilot must have flexed at this spot and the crack is still there for inspection. My coworker has this same make, model, and year Pilot and his window also cracked in a similar fashion. I also have observed similar Pilots with the same crack. Since windshields are a vital structural part of the vehicle, I am concerned that Honda dealers deny that there is any defect when there absolutely is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656471April 24, 2025
POWER TRAIN
As soon as my car hit 58,000 miles all of a sudden my transmission is doing a jerking like if it’s trying to fail, which doesn’t make sense because I’ve never heard of transmissions going on a car so young with very few mileage and then I realized, and I looked it up that pilot from 2018 2017 and 2019 are known to have transmission issues. Why didn’t Honda fix this issue already?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655721April 20, 2025
UNKNOWN OR OTHER
Backup Camera started showing a rainbow of colors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655292April 17, 2025
FUEL/PROPULSION SYSTEM
Honda dealership has not had parts for over a year now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654927April 16, 2025
ELECTRICAL SYSTEM, ENGINE
Sometimes when I stop in traffic, the idle-stop feature doesn't turn the engine back on. Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened multiple times. I try to remember to disable the idle-stop feature but don't always remember to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655033April 16, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654779April 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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