Honda Pilot Complaints (2004)
544 consumer complaints on file.
- #10705668April 14, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705688April 14, 2015VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE FAILURE PROGRESSED FOR YEARS. THE CONTACT HAD TO APPLY FORCE AND THEN SLOWLY MANEUVER THE ACCELERATOR PEDAL TO LIFT BACK INTO PLACE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TWICE AND THEY CLEANED THE THROTTLE BODY, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V35300 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704657April 9, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703404April 2, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703096April 1, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE PARKED, THE VEHICLE FAILED TO START. IN ADDITION, THE KEY EJECTED FROM THE IGNITION WHILE THE GEAR SELECTOR WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703136April 1, 2015AIR BAGS
I OWN A 2004 HONDA PILOT. I RECEIVED THE RECALL NOTICE IN FEB 2015 OF THE ISSUE WITH THE PASSENGER SIDE AIR BAG. I CALLED MY LOCAL DEALER, BROWN'S ARLINGTON HONDA, FOR REPAIR. THE DEALER SAID THE PARTS ARE BACK ORDERED, AND WOULD TAKE 3-4 WEEKS TO ARRIVE, AND SAID THEY WOULD ORDER THE PARTS. I CALLED TODAY, 1 APRIL 2015, 6 WEEKS LATER, AND THE PARTS HAVE NOT ARRIVED. THE DEALER SAYS IT WILL BE ANOTHER 3-4 WEEKS. IT APPEARS BOTH HONDA AND BROWN'S ARLINGTON HONDA ARE PURPOSEFULLY DRAGGING THEIR FEET ON THIS RECALL REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702158March 27, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701248March 23, 2015SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ON SEVERAL OCCASIONS. THE BRAKE WARNING LAMP AND THE ABS WARNING LAMP DID NOT ILLUMINATE EACH TIME THE FAILURE RECURRED. THE CONTACT HAD TO SLOWLY RELEASE THE BRAKE PEDAL FROM THE FLOOR AND LIGHTLY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE BRAKES FAILED TO WORK WHILE IN REVERSE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694786March 17, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694627March 16, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V700000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693330March 10, 2015AIR BAGS
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V353000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10692597March 6, 2015ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/18/15*CN UPDATED 9/27/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683418February 14, 2015SEATS
THE DRIVERS SIDE SEAT BRACKET, 81630-S3V-A30, HAS BROKEN AT A WEAK POINT IN THE METAL WHERE THE SEAT MOTOR ATTACHES. THE BREAK CAUSED THE SEAT TO ROCK BACK AND FORTH FREELY. THIS IS THE SECOND TIME THIS BRACKET HAS BROKEN. THE FIRST TIME WAS IN JULY, 2011; MOST RECENTLY FEBRUARY 2015. EACH TIME I PURCHASED A NEW BRACKET ARM AT THE EXPENSE OF ALMOST $300. BOTH BRACKETS BROKE AT THE SAME SPOT, WHERE THE SEAT MOTOR MOUNTS. THE SUDDEN METAL BREAK ALMOST CAUSED US TO HAVE AN ACCIDENT ON TWO SEPARATE OCCASIONS. IN EACH CASE, NORM REEVES HONDA IN HUNTINGTON BEACH REFUSED TO REPLACE THE DEFECTIVE BRACKET AT THEIR COST BUT OFFERED, INSTEAD, TO ORDER THE PART AND INSTALL IT FOR A COST OF $1200. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682732February 11, 2015AIR BAGS
DEALER COMPLETED CAMPAIGNS 14-045 AND 14-046 FRONT AIR BAGS ON NOVEMBER 11, 2014 FOR OUR 2004 HONDA PILOT WHICH IS LOCATED IN FLORIDA. SUBSEQUENTLY RECEIVED A SECOND AIRBAG RECALL NOTICE NHTSA 14V-700 DATED JANUARY 2015, FRONT PASSENGER AIR BAG. CALLED DEALER FOR APPOINTMENT, SERVICE MANAGER REPORTS COMPLETION OF THE EARLIER 14-045, 46 IS SUFFICIENT, NOT NECESSARY TO COMPLETE 14V-700. CALLED HONDA AMERICA, SAME RESPONSE. HONDA AMERICA WOULD NOT PROVIDE WRITTEN DOCUMENTATION, RECALL IS STILL SHOWN AS OPEN THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682623February 10, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679237January 27, 2015AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V353000 (AIR BAGS). THE CONTACT RECEIVED THE INITIAL RECALL NOTIFICATION IN OCTOBER OF 2014, BUT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT ANOTHER RECALL NOTIFICATION WAS RECEIVED IN DECEMBER OF 2014, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678885January 26, 2015FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN WE STEP ON THE GAS PEDAL, IT STICKS, WHEN YOU PRESS DOWN A LITTLE MORE, THE CAR LURCHES QUICKLY, CAUSING A DANGEROUS SUDDEN ACCELERATION. THE WORST IS WHEN WE BACK OUT OF OUR GARAGE (WE HAVE AN UPHILL DRIVEWAY), BUT IT HAPPENS IN FORWARD FROM A STOP ALSO... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669508January 1, 2015SEATS, ELECTRICAL SYSTEM
NOTICED AN EXTREME HOT SPOT ON DRIVERS SIDE LOWER SEAT CUSHION WHEN HEATED SEATS ARE ON HI OR LO. SPOT IS SO HOT THAT YOU CANNOT LET IT TOUCH YOUR PANTS WITHOUT BURNING YOU. I HAVE READ MANY ACCOUNTS OF THIS SAME ISSUE WITH OTHER HONDA OWNERS THAT ULTIMATELY RESULTED IN A FIRE. NOW DRIVERS SIDE LOWER SEAT CUSHION HEATING ELEMENT NO LONGER WORKS. DRIVERS SIDE BACK AND PASSENGER SIDE HEATING ELEMENTS STILL WORK. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664171December 14, 2014SEATS
WHILE STOPPED AT A STOP SIGN, I BEGAN TO ACCELERATE WHEN I HEARD A 'POP' AND THE SEAT TILTED BACK, STARTLING ME. A METAL BRACKET ON THE FRONT-LEFT SIDE OF THE DRIVER'S SEAT HAS BROKEN AND THE SEAT NOW SHIFTS BACK AND FORTH! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10655436December 4, 2014AIR BAGS
2004 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECENT RECALL WARNINGS RELATED TO ITS AIRBAGS. *TGW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0