Honda Odyssey Complaints (2011)

235 consumer complaints on file.

#10959526March 8, 2017
STRUCTURE:BODY
A PROBLEM WITH THE DRIVER SIDE PASSENGER SLIDING DOOR MECHANISM. THE DOOR WILL OPEN AND CLOSE WHEN USING THE BUTTON OR REMOTE BUT WILL NOT REMAINED LATCHED. AFTER THE DOOR SHUTS, THE LATCH WILL LET LOOSE AND THE DOOR WILL BE OPEN AJAR ABOUT AN INCH OR SO CAUSING THE BEEPING AND DASH ALERT THAT THE DOOR IS OPEN. THE ONLY RESOLUTION TO QUIET THE BEEPING IS TO REMOVE THE FUSE FOR THAT DOOR AND USE IT MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956442February 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY BATTERY LIGHT CAME ON AND A FLASHING "CHECK CHARGING SYSTEM" WARNING. I TOOK IT TO A MECHANIC AND WAS TOLD THE ALTERNATOR AND BATTERY WERE IN EXCELLENT CONDITION AND THERE IS SOMETHING WRONG WITH THE SENSOR. WE REPLACED THE BATTERY JUST TO BE SURE AND THE ERROR IS STILL THERE. AFTER EXTENSIVE RESEARCH WE HAVE COME TO KNOW THIS IS A COMMON FAULT IN THE ODYSSEY'S AND HAS YET TO BE ACKNOWLEDGED BY HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926122November 15, 2016
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE PARKING, THE VEHICLE SURGED FORWARD AND CRASHED INTO A PILLAR WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10924030November 3, 2016
SEAT BELTS
I PARKED MY CAR IN THE DRIVEWAY OF MY DAUGHTER'S PLAYDATE'S HOUSE AND STEPPED OUT FOR LESS THAN 5 MINUTES TO PICK HER UP, LEAVING MY 8 YEAR OLD SON IN THE THIRD ROW IN THE VAN. AFTER HELPING HER WITH SHOES AND A JACKET MY DAUGHTER RAN OUT IN FRONT OF ME THEN TOLD ME MY SON WAS SCREAMING. I THOUGHT HE WAS SCREAMING BECAUSE HE WAS UPSET WITH ME. I RETURNED TO FIND MY SON WITH A RED FACE, STREAMING TEARS AND HOLDING ON TO THE SEAT YELLING, "MOM! I CAN'T BREATHE! THE BELT'S AROUND MY NECK! HELP ME!" INDEED MY SON'S NECK WAS ENTANGLED IN THE SECOND ROW MIDDLE SEAT BELT. TRYING TO REMAIN CALM I TRIED TO RELEASE THE BELT AT THE ANCHOR POINT ATTACHED TO THE LEFT SIDE OF THE SEAT WITH THE MALE END OF THE BUCKLE BUT IT COULD NOT REACH BECAUSE THE BELT HAD RETRACTED TOO FAR AND LOCKED. I TRIED TO GET HIM TO TURN TO UNTANGLE BUT THE BELT WAS TOO TIGHT AND CONTINUED TO RETRACT AND LOCK FURTHER WITH ANY ADDITIONAL MOVEMENT. I RAN BACK TO THE FRONT DOOR OF THE HOUSE, BANGED ON IT AND YELLED FOR A PAIR OF SCISSORS. SCISSORS IN HAND I RAN BACK TO THE VAN. THE OTHER MOTHER RAN BEHIND ME, SAW MY SON ENTANGLED (NOW PALE-FACED BUT STILL BREATHING) AND WATCHED ME CUT THE SEAT BELT TO RELEASE HIM. THE BELT WAS SO TIGHT THE CAPILLARIES AROUND HIS EYES, ON HIS FACE AND NECK HAD BURST LEAVING RED SPOTS. RED LINES WERE EVIDENT AROUND HIS NECK AND A BRUISE THE SIZE OF A HALF DOLLAR WHERE THE BELT HAD TWISTED WAS VISIBLE. HE DID NOT REQUIRE MEDICAL ATTENTION AS HE DID NOT LOOSE CONSCIOUSNESS. THE NEXT DAY I EXPLAINED THE SITUATION TO THE SCHOOL PRINCIPAL AND NURSE; HIS TEACHERS FOLLOWED SUIT. WHILE THE BUCKLE IS USED TO RELEASE THE BELT AT ITS PRELIMINARY ANCHOR POINT THERE ALSO NEEDS TO BE SOMETHING ON THE SIDE OF THE SEAT ITSELF THAT CAN BE USED TO RELEASE IT INSTEAD OF OR IN ADDITION TO THE ACTUAL BUCKLE ITSELF. THAT WAY IF IT LOCKS THE BELT CAN STILL BE RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10920630November 1, 2016
ENGINE
THE ENGINE REPORTED EMISSIONS FAILURE FOLLOWED BY VSA ACTIVATION. THIS WAS LATER DIAGNOSED TO ENGINE MISFIRE AND DAMAGE TO THE PISTON RINGS. THE VEHICLE WAS ON THE FREEWAY WHEN THIS HAPPENED AND WENT INTO LIMP MODE. IT ALSO STARTED VIBRATING AND WOULD NOT ACCELERATE. THE VEHICLE HAS BEEN MAINTAINED BY A HONDA DEALERSHIP WITH ALL REQUIRED AND OPTIONAL SERVICES PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916260October 15, 2016
SERVICE BRAKES
I OFFICIALLY PURCHASED A USED 2011 HONDA ODYSSEY FROM A LOCAL HONDA DEALERSHIP ON OCTOBER 5, 2016. BEFORE I LEFT WITH THE NEW VEHICLE, THE DEALERSHIP SERVICE DIVISION REPLACED BOTH THE FRONT AND REAR BRAKE PADS ON THE VEHICLE (SEE ATTACHED PHOTOS FOR SERVICE/REPAIR INVOICE DATED 10/4/2016). ON OCTOBER 7-8, 2016, I DROVE THE CAR ON A STATE HIGHWAY IN SOME MOUNTAINOUS AREAS BOTH ON A UPHILL AND DOWNHILL SLOPE AT ABOUT 30-50 MPH. I NOTICED THAT ESPECIALLY WHEN DRIVING ON A DOWNWARD SLOPE, WHEN I APPLIED THE BRAKES EVEN SLIGHTLY, THE CAR BEGAN TO PERCEPTIBLY SHUDDER. THE GREATER THE SLOPE OF THE ROAD, THE GREATER THE SHUDDERING EFFECT. I RETURNED WITH THE VEHICLE TO THE HONDA DEALERSHIP FOR ANOTHER UNRELATED REASON, BUT INQUIRED ABOUT THE SHUDDERING AND ASKED IF DURING THE DEALERSHIP'S SAFETY INSPECTIONS IF ANY PROBLEMS RELATED TO THE BRAKES HAD BEEN DISCOVERED, SINCE THE PADS WERE BRAND NEW. THE TECHNICIAN AT THE DEALERSHIP INFORMED ME THAT THE ROTORS HAD BEEN WARPED DUE TO EXCESSIVE HEAT FROM BRAKING. AFTER I PRESSED HIM FOR MORE INFORMATION, HE TOLD ME THAT VIRTUALLY EVERY RECENTLY-PRODUCED HONDA ODYSSEY (I.E., MODELS MANUFACTURED IN THE LAST 5-10 YEARS) THAT HE HAD SEEN COME THROUGH THE SERVICE DIVISION EXPERIENCED A SIMILAR WARPING PROBLEM AFTER NEARLY EVERY 30,000-40,000 MILES DRIVEN. IN HIS OPINION, THE ROTORS INSTALLED IN HONDA ODYSSEYS WERE ACTUALLY MUCH TOO SMALL (I.E., THEY DID NOT HAVE ENOUGH SURFACE AREA) TO BE ABLE TO WITHSTAND THE HIGH AMOUNTS OF HEAT CAUSED BY THE LARGE BRAKES REQUIRED FOR THE RELATIVELY LARGER MODEL OF VEHICLE (THE VAN). HE WENT AS FAR AS TO TELL ME THAT HE WAS ACCUSTOMED TO INSTALLING LARGER-THAN-RECOMMENDED ROTORS IN SOME OF HIS CUSTOMERS' VANS TO TRY AND AVOID THE PROBLEM. HE SAID HE WOULDN'T BE SURPRISED IF A RECALL WOULD BE FORTHCOMING ON THE ROTORS. I WOULD LIKE TO REQUEST AN INVESTIGATION ON THESE ROTORS TO INITIATE SUCH A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915049October 10, 2016
SERVICE BRAKES, STEERING
WHEN I BRAKE DRIVING 40MPH OR MORE, THE CAR AND THE STEERING WHEEL WILL SHAKE AND VIBRATE EXTREMELY VIOLENTLY. THIS STARTED WHEN THERE WAS ONLY 30K MILES ON THE CAR SO I TOOK IT TO A DEALER IN TN AND THEY SAID THEY DIDN'T FIND A PROBLEM. THEN AT 42K MILES, I TOOK IT TO ANOTHER DEALER IN VA AND THE FRONT ROTORS AND PADS WERE REPLACED. HOWEVER, THIS DID NOT FIX THE PROBLEM. NOW THE CAR HAS 70K MILES AND THE SHAKING WHEN I BRAKE, WAS GOTTEN WORSE. IT FEELS LIKE THE CAR IS OUT OF CONTROL AND NOT SAFE TO DRIVE, ESPECIALLY WITH PASSENGERS IN THE CAR. THERE SEEMS TO BE A NUMBER OF THE SAME COMPLAINTS ON THIS SITE, SO WHY HASN'T THERE BEEN A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899361August 29, 2016
SERVICE BRAKES
PUTTING BRAKES ON AT HIGH SPEED, LIKE AT INTERSTATE SPEED, VEHICLE AND STEERING WHEEL WILL SHAKE, AND VIBRATE EXCESSIVELY. WARP FRONT BRAKE ROTORS. VEHICLE ONLY HAS 40,000 MILES ON IT, BUT HAS BEEN DOING IT SINCE ABOUT 30,0000 MILES. USUALLY NOT A PROBLEM SINCE MOST OF MY DRIVING IS IN THE CITY, BUT WHEN USING THE INTERSTATE IT IS SCARY IF YOU HAVE TO MAKE AN EMERGENCY STOP. FEELS LIKE YOU CAN LOOSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897782August 22, 2016
AIR BAGS
MY VAN WAS INVOLVED IN THE HONDA ODYSSEY RECALL FROM 2013 REGARDING MISSING RIVETS IN THE DRIVERS AIRBAG. I BROUGHT IT IN TO HONDA AND THEY REPAIRED AND INSPECTED THE AIRBAG IMMEDIATELY IN 2013. I RECENTLY WAS IN A MAJOR ACCIDENT IN WHICH THE AIRBAG DID NOT DEPLOY AT ALL. LUCKILY, MY ONLY INJURY WAS WHIPLASH AND PTSD. HOWEVER, I'M VERY WORRIED THAT MY AIRBAG DID NOT PROPERLY DEPLOY TO PROTECT ME FROM SERIOUS INJURY. MY ACCIDENT INVOLVED ME HITTING ANOTHER STOPPED VEHICLE AT APPROX 50MILES AN HOUR. I HIT THEIR BACK END WITH MY FRONT END, HEAD ON. MY FRONT END OF MY ODYSSEY IS SMASHED IN AND MY VAN IS TOTALED, BEYOND REPAIR. IT OCCURRED ON A COUNTRY ROUTE/STATE ROAD
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10891762July 30, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
2011 HONDA ODYSSEY EXL AS I WAS DRIVING WITH MY FAMILY TWO BABYS ON THE FREEWAY 65 MILES ALL OF A SUDDEN THE VEHICLE THE VSA LIGHT CAME ON AND THE VAN BREAK BY ITSELF ALMOST GOT REAR-ENDED, I WAS LUCKY THAT THERE WAS A EXIT TO THE LEFT AS I WAS DRIVING ON THE LEFT FAST LINE. I TOW TO THE HONDA DEALER THE WANT TO CHARGE ME $123+ TAX FOR DIAGNOSIS TO FIND OUT WHAT HAPPEN. IT WAS A NIGHTMARE WITH TO BABY IN THE VAN, AFTER SOME ONLINE SEARCH I FIND OUT THAT ALOT OF HONDA OWNER COMPLAIN ABOUT THE SAME ISSUE, DEFECTS VEHICLE STABILITY ASSIST (VSA) THE VEHICLE HAS ONLY 12000 MILE, WHEN I BOUGHT THE VEHICLE THERE WAS NOTHING WRONG WITH IT. CAN SOMEONE HELP BY THE HONDA OF AMERICA IS RESPONSIBLE THERE SHOULD BE A RECALL FOR THIS IT IS MANUFATURED DEFECTIVE VEHICLE WHAT ARE YOU GUYS DOING TO PROTECT THE AMERICAN PEOPLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872639June 5, 2016
SERVICE BRAKES
THE VEHICLE SHAKES QUITE A BIT WHEN BRAKING FROM HIGHWAY SPEEDS, SUCH AS WHEN ENTERING AN INTERSTATE HIGHWAY OFFRAMP. APPARENTLY THIS IS CAUSED BY PREMATURELY WARPING BRAKE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870614May 24, 2016
ELECTRICAL SYSTEM
CAR WHEN ON BLUETOOTH WITH IPHONE WILL ABRUPTLY CUT OFF AND NOT ALLOW OPERATOR TO USE HANDS FREE. EVERY DAY THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855380April 13, 2016
ELECTRICAL SYSTEM
BATTERY WARNING CAME ON SO REPLACED BATTERY. LIGHT CAME ON AGAIN A FEW WEEKS LATER SO HAD BATTERY TESTED AS WELL AS ANYTHING THAT WOULD DRAIN BATTERY LIFE. EVERYTHING WAS GOOD. BUT NOW EVERY TIME I OPEN THE DOOR OR TURN OFF THE CAR THE CAR LOUDLY BEEPS A LOW BATTERY WARNING. FED UP WITH IT. IF CAR WAS NOT PAID OFF I WOULD TRADE IT IN BUT WOULD THINK TWICE BOUT GETTING ANOTHER HONDA SINCE THEY WON'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852871April 1, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
8 MONTHS AGO WHILE VEHICLE WAS PARK, RAIN CAME INSIDE THE VAN BEHIND REAR VIEW MIRROR DOWN THROUGH THE RADIO.04/01/16 WHILE DRIVING(HIGHWAY) IN THE RAIN WATER AGAIN CAME INSIDE THE VAN BEHIND THE REAR VIEW MIRROR.TALKED TO SERVICE TECH. SHE STATED THIS A COMMON PROBLEM WITH HONDA, BUT THEY STILL HAVE TO CHARGE FOR THIS MANUFACTURED PROBLEM.HAVE 75535 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852422March 30, 2016
SERVICE BRAKES
BRAKE ROTORS ARE WARPING , 2011 MODEL WITH 32000 MILES, FOUND MANY SIMILAR COMPLAINTS ON THIS WEB SITE.DRAGGING OR SKIPPING WHEN VEHICLE IN MOTION AND BRAKES APPLIED. DEALER CALLS IT NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822833January 28, 2016
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,275. UPDATED 04/13/16*LJ UPDATED 04/26/16*LJ THE CONSUMER EXPERIENCED A WHEEL VIBRATION AND SHIMMY FROM THE FRONT OF THE VEHICLE ON FOUR SEPARATE OCCASIONS. THE BRAKES AND ROTORS WERE SERVICED EACH TIME. UPDATED 05/02/16. *JB *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816670December 29, 2015
STEERING, SUSPENSION
I HAVE BEEN EXPERIENCING A FRONT CREAKING NOISE ON MY VEHICLE WHEN I'M TURNING AT LOW SPEEDS. I'VE ADD THE VAN IN TWICE FOR THE REPAIR AND WAS COVERED UNDER THE WARRANTY. MY VAN NEEDS TO NOW GO IN AGAIN FOR THE THIRD TIME AND IT'S NOT UNDER WARRANTY. THERE IS A SERVICE BULLETIN OUT FOR THIS, 11-038
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811871December 23, 2015
ENGINE, POWER TRAIN
THE ENGINE SHUTTERS AT LOW SPEEDS AND GOING UP HILL. HONDA DECLINES TO ACCEPT THE ISSUE. BATTERY LOW INDICATOR WARNING POPS UP EVEN WHEN THE BATTERY IS FLOODED. MAY NEED A SOFTWARE UPDATE TO BATTERY MANAGEMENT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811438December 21, 2015
SERVICE BRAKES
IN 2011 AFTER WE BOUGHT THE VEHICLE WE TOOK A TRIP TO COLORADO WHERE OUR BRAKES FAILED, I WAS PUSHING THE BRAKES GENTLY DOWN A HILL AND AFTER ABOUT 1 MINUTE THE CAR STARTED TO SHAKE VIOLENTLY, I THOUGHT I HAD A FLAT SO I PULLED OVER AND CHECKED BUT THE TIRES WERE FINE, THAN I REALIZED THAT THE DISC BRAKES HAVE WARPED MAKING THE CAR DIFFICULT TO SLOW DOWN, AFTER WE MADE IT BACK HOME WE TOOK THE CAR BACK TO THE DEALER WERE THEY TURNED THE BRAKES TO SMOOTH IT OUT AND TOLD US IT WAS FINE. IT WAS FINE FOR A LITTLE WHILE 2-3 MONTHS WHEN IT STARTED DOING IT AGAIN, WE TOOK THE CAR BACK TO THE DEALER AGAIN THIS TIME THEY REPLACED THE DISCS IN THE FRONT BUT THEY DIDN'T WANT TO WE JUST HAD TO FIGHT WITH THEM TO GET IT DONE. IT DIDN'T TAKE BUT ABOUT 5000 MILE WHEN IT STARTED DOING THE SAME THING, THIS TIME I CALLED OTHER FRIENDS WHO OWNED THE SAME STYLE MINIVAN AND THEY TOLD ME THAT THEY EXPERIENCED THE SAME ISSUE WITH THE BRAKED, THIS TIME I ORDERED A SET OF HIGH PERFORMANCE DISC BRAKE SET FOR THE FRONT TO SEE IF IT MAKES A DIFFERENCE AND IT DID. I HAD THOSE DISC BRAKES ON FOR 2 YEARS AND THE CAR IS FINE, THE ISSUE IS THAT THE BRAKES ARE NOT MADE WELL ENOUGH TO HOLD UP ON THE LONG TERM, BECAUSE AFTER BRAKING DOWN HILL FOR ABOUT A MILE THE DISC BRAKES IN THE FRONT WARP AND CAUSE THE VEHICLE TO SHAKE VIOLENTLY, I TOLD MY FRIENDS WHAT I DID TO REMEDY THE PROBLEM AND THEY ALL FOLLOWED MY LEAD TO CHANGE OUT THE FACTORY FRONT DISCS WITH A BETTER QUALITY ONE, AND THAT SEEMS TO BE WORKING FOR NOW. I STRONGLY SUGGEST SOME TO LOOK INTO THIS MATTER BECAUSE HONDA SHOULD HAVE UPGRADED THE BRAKES ON THEIR OWN WHY SHOULD I HAVE TO PAY OUT OF POCKET WHILE THE VEHICLE IS STILL UNDER WARRANTY TO HAVE A SAFETY ISSUE LIKE THIS FIXED. I CAN TELL YOU THIS THAT I WILL NOT BE OWNING ANY HONDA PRODUCT IN THE FUTURE, I HAD TOO MANY ISSUES WITH THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807070November 25, 2015
STRUCTURE:BODY
I PURCHASED A 2011 WHITE HONDA ODYSSEY FROM A SMALL TIME DEALER ON NOV 2012. I OBSERVED THAT THE ROOF OF THE CAR HAD ITS PAINT PEELING OFF AFTER ABOUT A YEAR 2013 NOV. I WENT TO A REPUTED DEALER, WHO ACKNOWLEDGED THE PAINT ISSUES WITH HONDA BUT TOLD THAT 2011 MODELS ARE NOT ONE OF THOSE. HE CONTACTED HONDA AND CAME BACK WITH AN OFFER OF $400 TO COVER THE PAINT ISSUES. BUT THAT WOULD NO WAY CUT IT AND I FEEL CHEATED AND RIPPED TO HAVE BOUGHT A HONDA. WILL NEVER BUY A HONDA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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