Honda Odyssey Complaints (2019)

997 consumer complaints on file.

#11478721August 11, 2022
POWER TRAIN
My van regularly hesitates from the stopped position. This often causes a safety hazard when turning right into traffic or making a left turn because I am not able to accelerate for several seconds and the vehicle feels as if it is stalling out. It is a known mechanical defect with Honda and they do not currently have a resolution. When reported, I was told the mechanical system defects to switching through all the gears before accelerating, causing the delay. I have brought the car into the dealership once regarding the issue and have been dealing with Honda headquarters with no resolution. Not only does this cause performance issues, there have been several close calls when I try to accelerate entering highway or making sharp turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478366August 9, 2022
BACK OVER PREVENTION: WARNINGS
Brought the car in to get fixed for a static issue on the stereo. And it would no longer beep when getting close to a object backing up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478382August 9, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission stalled when the vehicle was in drive in the middle of the road. Wouldn't accelerate or move. I put my entire family in the car at risk of 6 people and those on the road as my car completely stopped driving. Went to Honda dealership was told faulty Transmission. They could not cover any of the repairs! It's a 3 year old vehicle with a faulty Transmission. No lights or warnings came up until the Transmission stalled out of no where.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477300August 3, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
HI , I am getting mails from HONDA corporate on my vehicle for a faulty rear view camera as per ( Federal motor vehicle safety standard No 111, "Rear visibility " . This was mailed in SEP 2020 and now i received the 2nd notice . I have been chasing up honda dealers ( Honda of Turnersville and burns Honda ) to fix the issue , every time these dealers keep mentioning that they don't have spare parts or remedy to fix the issue. Its been 2 years , So far there is no resolution and i feel these vehicles are not safe on roads while pulling the vehicle back . I have reached HONDA corporate also to register my complaint and they mentioned the dealers have spare parts now , But when i call dealers they always come with story that they dont have remedy to fix the issue from corporates .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477336August 3, 2022
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
Leak in the fuel system vent line, vent line rupture. Leaking of fuel when car is parked in the Sun.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474547July 18, 2022
BACK OVER PREVENTION
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the parts had been on back order for two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were available and referred the contact to another dealer. The contact contacted a second dealer Germain Honda of Dublin (6715 Sawmill Rd, Dublin, OH 43017) and was informed that parts were still not available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474264July 16, 2022
UNKNOWN OR OTHER
My vehicle had recall 20V-438 issued in September 2020. I recently received a followup letter from Honda informing me that I had not completed this recall. Since the recall was issued, I have attempted to schedule to have the recall completed at every service appointment I've had at my Honda dealership. Every single time (January 2021, July 2021, December 2021, May 2022), I was told parts were still not available. To have a recall open for almost 2 years without a supply of parts available to complete it is extremely frustrating. At this point, Honda should be contacting me when the parts are actually available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474184July 15, 2022
BACK OVER PREVENTION
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473467July 11, 2022
UNKNOWN OR OTHER
This is a problem with the auto engine idle shut off. The engine shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into Park, and I have trouble getting the engine to start up again. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. Sometimes, I can get the engine to start up again within 30 seconds. Sometimes, it's been more than a minute. It almost looks/sounds like the battery is dead too (makes that clicking sound and the RPM gauge jiggles around zero). My Honda service shop says they couldn’t replicate the issue, that there are no codes, and no service advisories. This started happening around 6-8 months ago and the incidents have recently increased significantly in frequency. This is a significant safety issue as every time this happens, which is now daily, I am vulnerable to being rear-ended and other vehicles are vulnerable to being in an accident by trying to go around me while I’m waiting for my vehicle to be able to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472415July 5, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision mitigation system problem error keeps appearing randomly on the screen!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471176June 27, 2022
VEHICLE SPEED CONTROL
My van regularly hesitates from the stopped position. This often causes a safety hazard when turning right into traffic or making a left turn because I am not able to accelerate for several seconds and the vehicle feels as if it is stalling out. It is a known mechanical defect with Honda and they do not currently have a resolution. When reported, I was told the mechanical system defects to switching through all the gears before accelerating, causing the delay. I have brought the car into the dealership twice regarding the issue and have been dealing with Honda headquarters with no resolution. Not only does this cause performance issues, there have been several close calls when I have made a left turn/ right turn into traffic and the vehicle hesitates for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470715June 23, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear backup camera failed. There is already a recall for this problem but does not extend to all VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470717June 23, 2022
POWER TRAIN
Vehicle shifts hard in low gears creating a safety risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469049June 13, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2019 Honda Odyssey. The contact stated that while at an intersection and attempting to make a left turn, the accelerator pedal was depressed however, the vehicle failed to respond. The contact waited approximately 3-4 seconds and depressed the accelerator pedal again and the vehicle responded. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,186.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468548June 9, 2022
ENGINE
Frequently the engine will stall on restart after idle stop system cuts the engine off at a light. Occasionally the stall will lead to a full reboot of the control system taking up to 3 minutes to allow a restart of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467791June 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA, LANE DEPARTURE
In September 2021, I started occasionally receiving the error message "Collision Mitigation System Problem" on my dashboard. It would appear and quickly disappear. At that time, my car shut itself off when I came to a full stop at traffic lights and stop signs 3 different times. The car would boot back up, but it happened to me in the middle of intersections. I took the vehicle into the dealership and they told me it was the battery. I had the battery replaced, but with time, the "Collision Mitigation System" error reappeared along with other messages, "Engine Management System Problem" and "Road Departure Mitigation Problem." During this time, my car would brake on its own occasionally, happening 6 times in total, when there was no threat of a head-on collision. Three of these incidents happened in the middle of intersections with cars all around me and in one instance, my car come to a screeching halt on its own making me terrified that the car behind me was going to crash into me. The last straw was as I was driving to my child's school and when I came to a curve in the road, my steering locked up completely, not allowing me to turn with the curve. I was able to slam on my brakes and keep myself from crashing, but it was very dangerous. At the same time, the same error messages were flooding my dashboard. That is when I drove my just 3 year old car back into the Honda Dealership and told them they must fix this before I put my child back into that car, and my car still sits there. The dealership informed me that my Collision Assistance Camera that is integral to the Honda Sensing safety mechanisms is "faulty" and will cost me $1,500-$1,700 to repair. I see online that this is being investigated in 2017-2019 Honda CRVs and 2018-2019 Honda Accords sedans. I implore you to also investigate this same system error in 2019 Honda Odysseys. The Odyssey is a family car, but yet I am now scared to drive my family in this vehicle for fear of it causing a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467547June 4, 2022
STRUCTURE:BODY
From time to time the automatic sliding doors (usually the driver side) would fail to close when the close button was pressed. The sliding door would move toward closing but it would bounce back to open position after traveling 2/3 of the way as if it detected an obstruction. At time it would take many tries for the door to actually close itself successfully. It happened at random occasions with no patterns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466596May 29, 2022
ELECTRICAL SYSTEM
passenger side slide door unable to open. i have older people to transport and becomes highly issue to move them to other side and get out of the vehicle. dealer charged for the issue and just manually reset coulple of days back and again it started coming. kindly address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466403May 27, 2022
POWER TRAIN
Car has 22,000 miles. And has intermittent transmissions issues. After a stop, I accelerated thru and intersection then when I pulled my foot off the gas to slow down the car engine revved up so loud, really loud. But there was no movement. Also coming off of a stop the car doesn’t go sometimes. I have to push the gas more. If I’m on the freeway at high speeds and I release the gas because I know the traffic is slowing up ahead. The car will shift down loudly and sometimes jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465166May 18, 2022
ENGINE, POWER TRAIN
I purchased my 19' Odyssey in March, almost two months ago. It was used with only 19k miles. During the test drive I mentioned to the sales guy (sitting in passenger seat) a strange noise that sounded like fluttering, but only when accelerating 1k-1500k RPM. I didn't think much of it so I made the purchase. Come May 2nd I got the Oil changed (at the same dealership). I couldn't help but notice the same sound mentioned earlier, but even louder. Since then I've recorded numerous videos of the sound, also worth mentioning the speaker crackling. On Monday of this week I took the car in, showed the mechanic the video of the engine noise and speaker crackle. He mentioned he's only worked on one other odyssey with the same engine sound, resulted being the short block. After they were done, I was told by the service writer that they couldn't replicate the engine noise but did change fiber optic connectors for my speaker crackling (crackle still occurs but only on HD signal). I went over to the Service Manager and showed him the videos, we went for a drive around and heard the noise. He said to drop off the car Friday (today) and he'll have a loaner ready for me. I dropped off the van, spoke with the senior mechanic and the manager, they saw the videos and said they are going to take care of it. They wanted to test drive the car, however the sound is much louder when my car is either cold, or before reaching it's regular temps. I will attach two links to this letter that better show the problem at hand. One being my YouTube channel and the other of the forums where many others just like myself share the same problem. https://youtube.com/channel/UCuOrw9CP7Njl2O_EAF4fsFA https://www.odyclub.com/threads/rattle-noise-on-acceleration-revisited.347853/page-36
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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