Honda Odyssey Complaints (2011)

235 consumer complaints on file.

#11078637March 12, 2018
ELECTRICAL SYSTEM
THIS IS A FOLLOW-UP OF MY COMPLAINT NUMBER 11076339. ON THAT COMPLAINT I FORGOT TO REPORT THAT ON 2/18/18 AFTER A LONG WEEKEND AWAY AND NOT DRIVING THE VAN FOR 4 DAYS, WHEN I TRIED TO START IT THE BATTERY WAS COMPLETELY DEAD. I HAD TO CONTACT MY INSURANCE (GEICO) WHO DISPATCHED A TOW TRUCK TO JUMP START MY VAN. SINCE THEN ALMOST EVERY TIME I START OR TURN OFF THE KEY TO MY VAN IT TELL ME "BAT LOW'. I CONTACTED THE DEALER AND AGAIN THEY TELL ME THAT THE VAN WORKS AS DESIGNED, THAT I NEED TO DRIVE THE VAN EVERY DAY FOR LONG RIDES. THIS IS NOT ACCEPTABLE. HONDA NEEDS TO RECALL THESE 2011 ODYSSEYS AND RECTIFY THE PROBLEM. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS MATTER. [XXX] THE CONSUMER REQUESTED AN UPDATE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076677March 7, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE OPERATING THE VEHICLE, THE "CHECK CHARGING SYSTEM" AND "LOW BATTERY" SENSOR INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JEFFREY HONDA (30800 GRATIOT AVE, ROSEVILLE, MI 48066), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076339March 5, 2018
ELECTRICAL SYSTEM
HAVE A BRAND NEW BATTERY AND EVERY TIME I START OR WHEN I TURN OFF THE VAN IT TELLS ME "BAT LOW". THE DEALER ALSO REPLACED THE BATTERY SENSOR BUT THE PROBLEM DID NOT GO AWAY. I TOOK VAN SEVERAL TIMES TO DEALER BUT THEY SAY: THE VAN RUNS AS DESIGNED, BUT, HOW IRONIC, IT COULD NOT PASS THE NYS INSPECTION.THEY TOLD ME TO DRIVE IT FOR 60 MILES AT HIGH SPEED AND HOPEFULLY IT WOULD THEN PASS INSPECTION. IT DID. THERE IS A DESIGN FAULT WITH THE ELECTRIC SYSTEM AND HONDA REFUSES TO ADDRESS THE PROBLEM. DID SOME RESEARCH ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEMS WITH THEIR 2011 HONDA ODYSSEY. ATTACHED IS THEIR SERVICENEWS ARTICLE OF FEB 2011 OUTLINING THE PROBLEM. THE DEALER FOLLOWED THE DIRECTIONS BUT THE PROBLEM PERSISTS. HONDA NEEDS TO CORRECT THE PROBLEM ONCE AND FOR ALL. THANK YOU. THE CONSUMER REQUESTED AN UPDATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076097March 3, 2018
SEATS
THE LATCH TOWARDS THE FRONT ON THE BOTTOM OF THE (SINGLE SEAT ON THE THIRD ROW) ON THE VERY FAR RIGHT SIDE DOES NOT LATCH PROPERLY. THE SEAT FALLS BACKWARDS WHEN MY 8 YEAR OLD SON SITS ON IT. IT DOESN'T MATTER IF THE VEHICLE IS IN MOTION OR NOT. THE SEAT GOES IN A BACK WARD MOTION WHEN SOMEONE IS SITTING IN IT WITH THE PRESSURE OF THEIR BACK LEANING ON IT. I FEEL THIS COULD BE DANGEROUS AND NEEDS TO HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065620January 29, 2018
STRUCTURE:BODY
CABLE ON RIGHT SLIDING DOOR SNAPPED A WEEK AGO, BROUGHT TO HONDA DEALER AND THEY STATED IT NEEDED A NEW CABLE. YESTERDAY WHEN OPENING DOOR WHEN VEHICLE WAS STATIONARY, HARD TO OPEN, FINALLY OPENED AND GOT MY INFANT OUT, WENT TO CLOSE DOOR, HARD TO CLOSE THEN FELL OFF THE TRACK, BENT PIECES ON THE INSIDE OF DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056798December 27, 2017
WHEELS
IN JUNE OF THIS YEAR MY WIFE TOOK HER VAN IN FOR TPMS LITE BEING ON. WAS TOLD THE THE TIRE VALVE NUT HOLDING IT TO THE WHEEL HAD COME LOOSE AND REPLACED THE ENTIRE VALVE, NUT, AND WASHER. ALSO TOLD BY THE SERVICE ADVISOR THAT THEY SEE A LOT OF THESE WAS A COMMON HAPPENING. THIS MONTH DECEMBER 2017 SHE TOOK IT AGAIN FOR THE TPMS LITE CAME ON AGAIN. AS BEFORE THEY REPLACED ASSEMBLY SHE PAID HER BILL AND LEFT. HERE'S MY CONCERN FOR HER SAFETY AS WELL AS MINE. IF TRAVELING AT A HIGH SPEED AND THIS NUT CAME LOOSE THE LITE WOULD COME ON, BUT IF VALVE CAME TOTALLY LOOSE AND TIRE OVERHEATED AND BLEW OUT WOULDN'T THIS BE A SAFETY CONCERN? MOST OF THIS WAS OVERNIGHT ONCE AND THEN DRIVING IT ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048765November 27, 2017
AIR BAGS, UNKNOWN OR OTHER
AN UNLOCKED SECOND ROW OUTBOARD SEAT NEED TO BE REPLACED. RECALLED ON LAST DEC 2016, BUT STILL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047644November 20, 2017
SERVICE BRAKES
SOFT BRAKE PEDAL GOES TO THE FLOOR. TOOK TO SHOP BRAKE SYSTEM HAD TO BE REVELED. AFTER 2 WEEKS DOING SAME PROBLEM. MASTER CYLINDER BEEN CHECKED WITH NO ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041002October 29, 2017
ELECTRICAL SYSTEM, STEERING
LOCATION, STATEN ISLAND, NY. DATE, 10/29/2017. TIME, ABOUT 9:45PM. DROVE OVER A FEW PUDDLES IN POURING RAIN AND A HILLY ROAD. SUDDENLY, THE CHECK CHARGE SYSTEM LIGHT CAME ON AND COMPLETE LOSS OF POWER STEERING. A MINUTE LATER, IT WAS RESTORED. IT HAPPENED AGAIN ABOUT A MINUTE LATER. THEN IT WAS BACK TO NORMAL. WAS ABLE TO DRIVE SAFELY HOME. EXTREMELY HAZARDOUS IF THE LOSS OF ALTERNATOR POWER CAN IMMEDIATELY CAUSE LOST OF STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039721October 25, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
THE WHOLE VAN STARTED VIBRATING AD SHAKING LIKE THE VAN WAS GOING TO COME APART.I CHECKED ON THE NHTSA REPORTS AND A LOT OF THIS IS HAPPENING. SOME DEALERS ARE SAYING DIFFERENT THINGS AND HONDA IS NOT DOING ANYTHING ABOUT IT.IT SEEMS LIKE THE DISKS ARE TO SMALL FOR THE WEIGHT. 1 PERSON HAD RACING DISK AND BRAKES PUT ON AND NO PROBLEM.OTHER PEOPLE HAD THE BRAKES REDONE BY HONDA AND ABOUT A FEW THOUSAND MILES THE SAME THING HAPPENED. CHECK TO SEE WHAT PEOPLE ARE SAYING ON YOUR WEB SIGHT. ( NOT SAFE FOR US ) . I KNEW A WHILE BACK HONDA ALWAYS HAD PROBLEMS WITH THE ROTORS.BUT, I THOUGHT THEY FIXED THAT BY NOW. PLEASE DO SOMETHING. I JUST TURNED 40,000 MILES. AFTER 6 YEARS. ALL OTHER SERVICE HAS BEEN GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033919October 16, 2017
AIR BAGS
ON OCTOBER 15, 2017 AT 10:20PM MY GRANDSON WAS HEADING TO MY HOME AND WHILE LEAVING THE EXPRESSWAY, BOTH OF THE FRONT SAFETY BAG COVERS BLEW OUT HITTING HIM AND THE FRONT PASSENGER. HOWEVER, THE BAGS NEVER DEPLOYED. THIS HAPPENED WITHOUT A COLLISION BUT WHEN THE COVER HIT HIS EYEGLASSES, ONLY A SIZZLING SOUND WAS HEARD AND POWDER POWDER CAME OUT CAUSING THE LOOSE OF CONTROL OF THE VEHICLE HITTING IN A FRONTAL MANNER ANOTHER VEHICLE THAT PASSED BY. MY VEHICLE SUFFERED IMPORTANT DAMAGES BUT MY GRANDSON DID NOT SUFFER INJURIES EXCEPT FOR THE BROKEN EYEGLASSES. HIS FRIEND SUFFER BRUISES IN HIS ARM CAUSED BY THE COVER. I WENT TO THE HONDA DISTRIBUTOR HERE IN PUERTO RICO AND EXPLAINED THE CIRCUMSTANCES ON HOW THE ACCIDENT HAPPENED BUT INDICATED THAT THERE WAS NO RECALL ON RECORD FOR VEHICLES WITH TANAKA MECHANISM. I TOLD THEM TO INSPECT THE VEHICLE SO AS TO DETERMINE FAILURE OF THE SAFETY ISSUE BUT THEY DECLINED AND REFERRED ME TO AMERICAN HONDA FOR THEIR ADVISE. I AM SURE THERE IS SOMETHING WRONG WITH THE AIRBAGS THAT MUST BE INVESTIGATED BY A CERTIFIED TECHNICIAN IN THE AREA OF BAGS SAFETY PERFORMANCE. THIS NEEDS TO BE ACCOUNTED FOR SINCE IT COULD HAVE COST THE LIFE OF MY GRANDSON AND HIS FRIEND. I WILL CALL AMERICAN HONDA AND MAKE THEM AWARE OF THE ISSUE. PLEASE, ADVISE AND WHERE POSSIBLE INDICATE FURTHER STEPS. AT THIS MOMENT THE DISTRIBUTOR REPRESENTATIVE WAS RELUCTANT TO CARE FOR THIS INCIDENT AND GOT RID OF ME IN LESS THAN 5 MINUTES OFFERING THE TELEPHONE OF THE MANUFACTURER. THANKS FOR YOUR ATTENTION TO THIS CRITICAL MATTER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11032733October 10, 2017
VISIBILITY/WIPER
SUNROOF OF OUR ODYSSEY EXPLODED WHILE DRIVING ON HIGHWAY. I TOOK THE CAR TO THE DEALERSHIP AND WE SAW THAT GLASS WAS BOWED OUT. SERVICEMAN AT THE DEALERSHIP SAID THIS LOOKS TO HAVE OCCURRED FROM PRESSURE INSIDE THE VEHICLE. WE HAD NO CARGO AND NOTHING WAS TOUCHING THE SUNROOF. LUCKILY KIDS WERE NOT IN THE VEHICLE AT THE TIME AND VEHICLE WAS IN CONTROL, BUT THIS IS DANGEROUS AND COULD CAUSE INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020542August 30, 2017
STRUCTURE:BODY
CLEARCOAT IS FADING AND PEALING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004301July 11, 2017
POWER TRAIN
AT 95K MILES, AUTOMATIC TRANSMISSION OVERHEATED DUE TO INSUFFICIENT COOLING, FAULTY TORQUE CONVERTER. THE VEHICLE WAS NEVER USED FOR TOWING. THIS SEEMS TO BE A CHRONIC THEME (BAD TRANSMISSIONS) WITH HONDA ODYSSEYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000566June 22, 2017
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993051June 4, 2017
ELECTRICAL SYSTEM, SEATS
PASSENGER SIDE DOOR MOTOR ASSEMBLY AND CABLE. COATED CABLE RUSTED AND SNAPPED. SUBSTANDARD CABLE QUALITY. PREMATURE FAILURE. CAR WAS STATIONARY. CABLE SNAPPED AND POPPED OUTSIDE OF THE VEHICLE POTENTIALLY INJURING PERSON STANDING NEAR DOOR. DOOR UNABLE TO CLOSE WITHOUT UNREASONABLE FORCE POSING DANGER TO PASSENGERS RIDING WITH OPEN DOOR. PASSENGER CAN NOT EXIT CAR WITH CABLE SNAPPED. CAN NOT REPLACE JUST THE CABLE CAUSING UNDUE FINANCIAL HARDSHIP. SEAT HEATER- FAULTY, CRIMP IN HEATER BROKE CAUSING FAILURE WITH NORMAL USE BY 100 POUND PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992446May 31, 2017
SEATS, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 5 MPH AND PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED AND THE BRAKES FAILED TO WORK. THE VEHICLE CRASHED INTO SOME GARDENING BLOCKS AROUND A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MCLEAN'S AUTO BODY IN GOLETA, CALIFORNIA. FROM THERE, THE TECHNICIAN TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE THE SEAT BELT WAS REPLACED. THE FAILURE RECURRED WHILE DRIVING AT AN UNKNOWN SPEED AND THE VEHICLE REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS NOT TOWED. THE FAILURE WAS NOT REPORTED TO A DEALER OR THE MANUFACTURER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10983098May 2, 2017
STRUCTURE:BODY
WHEN PARKED ON AN INCLINE, FACING DOWN HILL, I PRESSED THE BUTTON TO OPEN THE PASSENGER SIDE MOTORIZED SLIDING DOOR TO ALLOW THE KIDS IN. THE DOOR OPENED HALF WAY. I HEARD A SNAP AND THE DOOR SLAMMED SHUT. LUCKILY THE KIDS WERE NOT GETTING INTO THE CAR YET OR WOULD LIKELY HAVE BEEN INJURED. FOUND THAT ONE OF THE WIRES THAT RUNS THRU THE DOOR MOTOR HAD SNAPPED. ONLY REPAIR FOR THIS I'M TOLD BY DEALERSHIP IS REPLACEMENT OF THE MOTOR. COMMON PROBLEM FROM WHAT I'M READING AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970619April 4, 2017
SERVICE BRAKES, POWER TRAIN
WHEN ACCELERATING THE TRANSMISSION SLIPS AND SHUDDERS WHEN THE SPEED CROSSES 35 MILES / HR (OCCURRING SINCE PURCHASE) AND AGAIN AT 70 MILES / HOUR (OCCURRING SINCE 2016). EVEN WHEN FOOT BRAKE IS APPLIED, VEHICLE MOVES A LITTLE (A FEW CENTIMETERS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967092March 19, 2017
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE THE CHECK BATTERY LIGHT COMES ON. IT'S NOT A BATTERY ISSUE. I HAVE INSTALLED A BRAND NEW BATTERY. ONCE THE VOLTAGE DROPS THE VEHICLE BECOME SLUGGISH AND WILL NOT ACCELERATE. THIS COULD BE VERY DANGEROUS IN A HIGH-SPEED SITUATION SUCH AS ON A BUSY FREEWAY. IN DOING RESEARCH I HAVE FOUND THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE. BUT I DO NOT KNOW IF THERE HAVE BEEN ANY DEATHS AS A RESULT OF IT YET. I DO NOT BELIEVE HONDA IS DOING ANYTHING ABOUT THE ISSUE. IT APPEARS TO BE AFFECTING SOME LATER MODELS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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