Honda Odyssey Complaints (2011)

235 consumer complaints on file.

#11231539July 13, 2019
UNKNOWN OR OTHER
THE VAN'S AC SYSTEM IS MALFUNCTIONING. THE AIR CONDITIONING WILL BLOW COLD AIR ON THEN PASSENGER SIDE AND WARM AIR IN THE DRIVER SIDE AND REAR. THIS IS THE SECOND ODYSSEY THAT HAS HAD THE SAME ISSUE. ON MAY 7, 2019, WE TOOK THE VEHICLE IN TO A NON-HONDA SHOP FOR AN AC PERFORMANCE CHECK AND PAID FOR AN EVACUATION AND RECHARGE. AT THE SAME TIME A DYE WAS PLACED TO IDENTIFY ANY LEAKAGE SHOULD IT OCCUR AGAIN. THE AC WORKED FINE FOR TWO MONTHS. ON JULY 9, 2019, THE UNIT STARTED BLOWING HOT AIR AGAIN. WHEN WE TOOK IT BACK TO THE SHOP, THE DYE SHOWED UP ON THE AC CONDENSER. IT WAS RECOMMENDED THAT WE REPLACE IT. A SEARCH ON THE ISSUE SEEMS THAT SEVERAL OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THEIR VEHICLES. THIS IS OBVIOUSLY A DESIGN DEFECT. HONDA NEEDS TO FIX THIS DESIGN FLAW FOR ITS CUSTOMERS BY EITHER SHIELD THE CONDENSER OR MOVE IT TO A LOCATION LESS SUSCEPTIBLE TO ROAD DEBRIS IMPACT. THERE IS NO JUSTIFICATION FOR EXPOSING THIS VITAL PART. WHEN LIVING IN GEORGIA IN TRIPLE DIGIT HEAT, THIS CAN QUICKLY BECOME A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222942June 27, 2019
STRUCTURE:BODY
SLIDING DOOR ON THE LEFT SIDE WOULD NOT OPEN BY REMOTE OR MANUAL. SO BACK PASSENGER HAVE ONLY ONE ACCESS DOOR. I THINK THIS POSES AS A SAFETY ISSUE IN CASE OF EMERGENCY THAT WE NEED TO VACATE THE VEHICLE RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209553May 23, 2019
STEERING
WHILE AT LOW SPEEDS, THERE IS A CLICKING NOISE COMING FROM THE STEERING WHEELS. THIS OCCURS WHILE STATIONARY AND MOVING AT SLOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209134May 21, 2019
UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT COMES ON PERIODICALLY, I GET OIL CHANGE STATION TO TURN IT OFF. THAT USUALLY LAST FOR SEVERAL MONTHS. THEN USUALLY AT A GASOLINE FILL UP, WHEN THEY PUT GAS CAP BACK ON, I CRANK UP, AND THE CHECK ENGINE INDICATOR COMES ON AGAIN! THEY TELL ME THAT IT IS AN OXYGEN SENSOR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180138February 14, 2019
SEATS
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE THE VEHICLE WAS ACCELERATING FROM A STOP, THE ENTIRE DRIVER'S SEAT MOVED BACKWARDS. THE VEHICLE WAS TAKEN TO PERFORMANCE KINGS HONDA (4521 KINGS WATER DR, CINCINNATI, OH 45249) WHERE THEY INSERTED THE SEAT BOLTS BACK INTO THE TRACK. THE DEALER DETERMINED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166281January 10, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
LOW BEAM HEAD LIGHTS ARE REALLY LOW, MAKING IT HARD TO SEE AT NIGHT. RESEARCHING ONLINE LOOKS LIKE MANY HONDA OWNERS ARE EXPERIENCING THE SAME ISSUE. HIGH BEAMS ARE FINE, JUST LOW BEAMS.THERE SEEMS TO BE A RECALL ON THIS ISSUE, BUT NOT FOR MY VIN #. ONLY ISSUE IS DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164890January 7, 2019
SEATS
KEEP GETTING NOTICE ABOUT 2ND ROW SEAT FIX. AS I HAVE A HDCP RAMP VAN THERE IS NO 2ND ROW SEAT. HAVE ADVISED HONDA NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165474January 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AUTOMATIC SLIDING DOORS OPENING BY THEMSELVES, EVEN WHEN DOORS ARE LOCKED. HAPPENED WHEN SITTING IN HOME DRIVEWAY AND PUBLIC PARKING LOT,STATIONARY AT BOTH LOCATIONS. ALSO,STOPPED AT A RED LIGHT,APPLYING BRAKES, ON A CITY ROAD AND AUTOMATIC DOOR LOCKS UNLOCKED AND LOCKED AGAIN, ON THEIR OWN. UNKNOWN REASONS FOR THESE OCCURRENCES. ALSO WHILE SITTING STATIONARY IN DRIVEWAY, MY VEHICLE STARTED UP WITH NO ONE INSIDE, NO KEY IN IGNITION, AND DOORS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152638November 19, 2018
UNKNOWN OR OTHER
I REPORT AN ISSUE WITH OUR VAN DOOR LAST YEAR THAT I FELT WAS PRETTY SERIOUS. I NEVER HAD A FOLLOWUP ON YOUR END TO THIS ISSUE. REFERENCE NUMBER PROVIDED WAS 10983098. HONDA OFFERED A DISCOUNTED REPAIR BUT I FELT THIS A BIGGER SAFETY ISSUE. I DID NOT PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141509October 19, 2018
SERVICE BRAKES
WHEN BRAKING THE VEHICLE SHAKES AND THE BRAKES VIBRATE TO THE POINT THAT THE VEHICLE FEELS UNSAFE. THIS HAS BEEN A CONTINUAL PROBLEM. BRAKES HAVE BEEN INSPECTED AND WE ARE TOLD THAT THE ROTORS ARE WARPED AND NEED TO BE REPLACED. THIS HAS BEEN DONE THREE TIMES AND NOW, AT 96,000 MILES WE ARE BEING TOLD THAT THE BRAKES/ROTORS NEED TO BE REDONE AGAIN. I WROTE TO HONDA IN 2017 AND NEVER RECEIVED A REPLY. THE HONDA DEALER SAYS IT IS NOT A SAFETY ISSUE. SUPPOSEDLY A NEWER VERSION OF ROTOR WAS ISSUED AND INSTALLED THE LAST TIME, BUT THE PROBLEM IS BACK. FROM A DRIVER'S PERSPECTIVE THIS IS A SAFETY ISSUE AND HONDA SHOULD MAKE IT RIGHT. THEIR BRAKE COMPONENTS ARE UNDERSIZED OR NOT ENGINEERED PROPERLY FOR THE SIZE OF THE VEHICLE. THE VIBRATION IS NOT FELT ANYTIME THAT THE BRAKES ARE APPLIED, BUT MORE SIGNIFICANTLY WITH HIGHER SPEEDS AND QUICKER STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129535September 14, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE CHECK CHARGING SYSTEM, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO TAMERON HONDA (LOCATED AT 1675 MONTGOMERY HWY, BIRMINGHAM, AL) WAS CONTACTED AND DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124050September 2, 2018
STRUCTURE:BODY
PASSENGER SLIDING DOOR BROKE. HAVE BEEN OPENING AND CLOSING MANUALLY JUST FINE. TODAY THE DOOR FELL OFF. IT WAS PARKED IN OUR LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113208July 24, 2018
STRUCTURE:BODY
THE CABLE ON BOTH AUTOMATIC SLIDING DOORS HAVE BROKEN. THE VEHICLE WAS PARKED BOTH TIMES. BOTH DOORS DO NOT OPEN AUTOMATICALLY OR MANUALLY NOW. THIS CAN CAUSE A HAZARD IN THE EVENT OF AN EMERGENCY WHERE SMALL CHILDREN (OR ADULTS) ARE IN THE BACK SEATS. THE ONLY WAY IN OR OUT IS THROUGH THE FRONT DRIVER/PASSENGER DOORS OR THE REAR LIFT DOOR. BOTH WAYS INVOLVE CLIMBING OVER SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103375June 22, 2018
ENGINE
TSB #11-033 I?M HAVING THE SAME OIL CONSUMPTION PROBLEMS THAT THEY NOTIFIED OWNERS ABOUT IN THIS BULLETIN NUMBER ABOVE. WHEN I CALLED TO ASK ABOUT THE RECALL THEY INFORM ME THAT MY VEHICLE IS NOT VIN SPECIFIC TO RECALL. I DON'T UNDERSTAND WHAT THE VIN NUMBER HAS TO DO WITH THE ISSUE??? MY VEHICLE IS BURNING OIL AS DESCRIBED IN THE LAWSUIT THAT THE WERE FOUND GUILTY OF BACK IN JULY OF 2011. I GOT MY OIL CHANGED ON 6/19/2011 AND WAS ADDING OIL ON 6/21/2011 AS YOU CAN SEE WITH THE DOCUMENTS PROVIDED. I DON'T UNDERSTAND HOW MY PARTICULAR VEHICLE IS NOT COVER IN THE RECALL. THEY WERE FOUND GUILTY! MY VEHICLE HAS THE EXACT SAME PROBLEM! THEY SHOULD BE LIABLE TO FIX ALL PROBLEMS ASSOCIATED WITH MY HONDA ODYSSEY. CAN YOU PLEASE GIVE ME ANSWERS AS TO WHY THEY ARE NOT? THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102783June 20, 2018
POWER TRAIN
CAR ENGINE AND TRANSMISSION JUDDERS AND GEAR SHIFTS UP AND DOWN CONSTANTLY WHEN CRUISING BETWEEN 30-45 MPH AND 60MPH. ENGINE SHAKES AND RPM IS SEEN GOING UP AND DOWN ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098833May 30, 2018
ELECTRICAL SYSTEM
RODENTS CHEW THROUGH MY HONDA ODYSSEY 2011 ELECTRICAL WIRING. LOOKS LIKE WIRE COATING IS SOY BASED (BASED ON WHAT I AM READING ON FORUMS) WHICH ATTRACTS RODENTS. SO RODENTS CHEWED ELECTRICAL WIRING WHICH CAUSED ISSUES WITH SIGNALS GOING TO TRANSMISSION AND WE FACED ISSUES WITH DRIVING CAR. CAR STARTED JUMPING WHILE PUTTING IN REVERSE AND FORWARD GEARS AND WE IMMEDIATELY HAD TO TAKE IT TO DEALERSHIP. THIS WAS SAFETY HAZARD AND WE WERE LUCKY TO NOT FACE ACCIDENT. LOOKS LIKE HONDA IS AWARE OF THIS PROBLEM AND THEY EVEN HAVE DEVELOPED SHRINK WRAP TAPE (HONDA 4019-2317 RODENT TAPE). NOT SURE WHY THEY ARE NOT INSTALLING IT AT THE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098642May 29, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS INDICATOR ILLUMINATED AND THE VEHICLE ABRUPTLY BRAKED. THE CONTACT ALSO STATED THAT THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TOWED TO AUTOFAIR HONDA (200 KELLER ST, MANCHESTER, NH 03103) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093246May 10, 2018
SEATS, UNKNOWN OR OTHER
THE CABLES ON BOTH REAR PASSENGER DOORS BROKE ( SNAPPED) WHILE WE WERE PUTTING OUR SONS ON THEIR CAR SEATS AND TRIED TO CLOSE THEM SEVERAL TIMES WITH THE REAR AUTOMATIC BUTTONS, WHEN THEY GOT TO THE END OF THE FRAME THEY WOULD REOPEN.WE WERE PARKED AND COULDN'T GET THEM TO CLOSE. SO FINALLY WE HAD TO CUT THE CABLE IN ORDER TO CLOSED THEM. WE CALLED THE DEALER REGARDING ANY RECALLS ON THIS , BUT UNFORTUNATELY DIDN'T GET ANYWHERE. PLEASE HELP...THANK YOU . WE WOULD LIKE TO HAVE THEM WORKING . ALSO THE HEAT ON THE DRIVER SIDE STOPPED WORKING AT THE SAME TIME....WE DEALT WITH IT OPENING THE MANUALLY FOR MONTHS. PLEASE HELP ON THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085061April 14, 2018
SEATS
I ACCELERATED WHEN LIGHT TURNED GREEN AND MY DRIVERS SEAT TOPPED COMPLETELY BACK OFF THE BASE. SEAT BOTTOM AND BACK REMAINED TOGETHER. 2 "TORX" BOLTS WERE LATER FOUND ON FLOOR BY DEALER UNDER THE SEAT. NO ONE INJURED AS NO ONE WAS SITTING BEHIND DRIVER AND MY SON WAS IN PASSENGER SEAT AND ABLE TO HELP ME TIP BACK FORWARD TO WHERE I COULD GRAB STEERING WHEEL TO HANG ON TO IN ORDER TO REACH OUR DESTINATION. WE WERE IN MOTION ON A COUNTY ROAD. GOING STRAIGHT. VAN HAD BEEN REAR ENDED A YEAR PRIOR SO AFTER HONDA DEALER LOOKED AT IT WE TALKED TO THEM ABOUT TRYING TO GO THROUGH INSURANCE AS IT WAS ROCKING AFTER ACCIDENT AND THEY TIGHTENED IT. THEY TALKED TO HONDA BECAUSE I SAID I WANTED NEW BOLTS. HONDA SAID THEY DID NOT SELL SEPARATELY JUST WHOLE SEAT. THE BODY SHOP SAID THESE BOLTS HAD NO SIGNS OF EVER HAVING THREAD LOCK APPLIED TO THEM. THEY APPLIED THREAD LOCK AND PUT THEM BACK IN THE SEAT. I RESEARCHED ONLINE FOUND NOTHING LIKE THIS HAPPENING BOTH HONDA DEALER AND BODY SHOP SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. IN A WORSE SITUATION MYSELF OR MY CHILDREN COULD HAVE BEEN KILLED WHEN I LOST CONTROL OF THE WHEEL. PERFORMANCE KINGS HONDA AND GERBER COLLISION IN BLUE ASH OHIO ASSISTED ME. I AM STILL AFRAID IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084540April 11, 2018
SERVICE BRAKES
TODAY, AT HONDA DEALERSHIP, WAS INFORMED THAT THE REASON OUR VEHICLE SHAKES AND VIBRATES ROUGHLY AT HIGH SPEEDS (WHEN BRAKING) IS DUE TO WARPED ROTORS. WAS TOLD HONDA HAS DISCONTINUED MAKING THOSE ROTORS AND WOULD NEED THEM REPLACED WITH NEW ROTORS THAT HAVE BEEN MADE LARGER. KNOWN ISSUE, BUT NOT COVERED, COST APPROX $800 TOTAL WITH NEW PADS, ETC. VERY FRUSTRATED THAT A PART HAS BEEN DISCONTINUED AND DEEMED UNSAFE T BE USED AGAIN, BUT NO RECALL OR REIMBURSEMENT FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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