Honda CR-V Complaints (2007)

887 consumer complaints on file.

#10902902September 6, 2016
AIR BAGS
2007 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903720September 6, 2016
ELECTRICAL SYSTEM
PASSENGER FRONT LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903835September 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904223September 6, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
PASSENGER FRONT DOOR LOCK ACTUATOR (NHTSA REFERENCE: #10057463) - I WAS NEVER NOTIFIED BY HONDA OF THIS CLASS-ACTION SETTLEMENT - MY MECHANIC INFORMED ME ON 8-30-16 OF THIS SETTLEMENT DURING A ROUTINE OIL CHANGE - AFTER CONTACTING HONDA AMERICA AT 800-999-1009 -EXT [XXX], I WAS INFORMED THE SETTLEMENT FOR THE PASSENGER FRONT DOOR ACTUATOR WAS AMENDED AND TERMINATED AS OF NOVEMBER 2015 - MY PASSENGER FRONT DOOR ACTUATOR HAS BEEN NON-WORKING SINCE THE 1ST QUARTER OF 2015 - HONDA HAS POLITELY REFUSED ANY CORRECTIVE ACTION - TWICE I HAVE BEEN INFORMED THAT A MANAGER WILL CALL TO REVIEW MY REQUEST; NO CALLS HAVE BEEN RECEIVED - I HAVE RECEIVED RECALL NOTICES FROM HONDA (I.E. MARCH 2016 REGARDING THE AIRBAGS) SO I AM DEFINITELY IN THEIR COMPUTER SYSTEM - HAD I BEEN MADE AWARE OF THE PASSENGER FRONT DOOR ACTUATOR SETTLEMENT I WOULD HAVE IMMEDIATELY CONTACTED THE LOCAL HONDA DEALER FOR A PROMPT AND FULL REPAIR FREE OF CHARGE QUESTIONS: A) DOES HONDA AMERICA BEAR ANY BURDEN OF HAVING TO DOCUMENT THEY DID SEND WRITTEN NOTIFICATION OF THIS SETTLEMENT IN A TIMELY MANNER? B) WHY WAS A TERMINATION DATE AGREED TO OF NOV. 2015? IF A PART IS DEFECTIVE, AS IT CLEARLY IS IN MY SITUATION, IT WILL REMAIN DEFECTIVE EVEN AFTER NOV. 2015? C) WHAT RECOURSE DO I HAVE THAT THE NHTSA CAN ASSIST ME WITH? THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903598September 5, 2016
AIR BAGS
TAKATA RECALL HONDA HAS ISSUED A RECALL LETTER THAT STATES WE MAY NOT ALLOW A PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT OF THE CR-V, T HEY HAVE GIVEN US NO TIME TABLE FOR A REPAIR AND WILL NOT OFFER A VEHICLE THAT DOES NOT POSE A SAFETY HAZARD AS A TEMPORARY SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903606September 5, 2016
AIR BAGS
TAKATA RECALL SINCE JULY 18, 2016 I HAVE MADE FIVE CALLS TO HONDA TO INQUIRE OF ESTIMATED TIME ARRIVAL FOR PARTS OF PASSENGER SIDE AIRBAG. NO ETA WAS ABLE TO BE GIVEN TO ME. HONDA REPS SUGGESTED THAT THEY WERE WORKING DILIGENTLY TO SOLVE PROBLEM, AND STRONGLY ADVISED THAT PASSENGER SEAT SHOULD NOT BE USED. ONE REP STATED THAT IT COULD BE UNTIL 2017 FOR PARTS TO ARRIVE TO MY LOCAL HONDA DEALER. REPS HAVE STATED THAT MY CASE #04965364 HAS BEEN APPOINTED A CASE MANAGER, BUT NO CASE MANAGER HAS EVER CONTACTED ME. SINCE 8/04/2016, I HAVE MADE THREE REQUESTS FOR ALTERNATIVE TRANSPORTATION, BUT NO ONE FROM HONDA HAS CONTACTED ME TO EXPEDITE THIS REQUEST. IN A NUTSHELL, MY COMPLAINT FOCUSES ON THE FACT THAT HONDA ADVISES NOT TO USE PASSENGER SIDE SEAT OF VEHICLE FOR A STILL UNDETERMINED LENGTH OF TIME, YET WILL NOT PROVIDE ME WITH AN ALTERNATIVE FORM OF TRANSPORTATION UNTIL SUCH TIME AS PARTS ARE READY TO REMEDY AIRBAG RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903412September 3, 2016
AIR BAGS
TAKATA RECALL -I AM FILING A COMPLAINT AS PACIFIC HONDA IN HONOLULU, HAWAII, DID NOT REPAIR MY VEHICLE IN A TIMELY MANNER, WHICH PER AMERICAN HONDA IS 60 DAYS FROM THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT, MARCH 2016.THEY OFFERED A COMPACT RENTAL CAR AT 35.99 PER DAY BUT I NEEDED A LARGER CAR FOR WORK TO TRANSPORT SUPPLIES AND SHARED THE CAR WHEN MY SON RETURNED FROM COLLEGE IN MAY. I WOULD NEED TO PAY MORE FOR AN SUV PLUS AN ADDITIONAL 12.99 PER DAY, SINCE MY SON WASN'T 25 YEARS OLD. THEY PROMISED TO CALL AS SOON AS THE PART WAS AVAILABLE IN JULY. I CONTACTED THEM SEVERAL TIMES BEFORE JULY, THEN IN AUGUST WHEN THE AGENT SAID SHE WOULD ASK THE MANAGER TO AUTHORIZE DETAILING OF MY CAR, SINCE MOLD HAD GROWN ALL OVER THE INTERIOR AND MY CAR BATTERY DIED TWICE. I AGAIN LEFT A MESSAGE ON SEPTEMBER 2 TO ADVISE THAT I WANTED TO PICK UP A RENTAL CAR ON SEPTEMBER 5TH, HAVE MY CAR CLEANED AND REPAIRED AS SOON AS POSSIBLE. TERRY, FROM THE SERVICE DEPARTMENT RETURNED MY CALL AT 6:26 PM, AND ASKED IF I EVER CONTACTED HONDA, THEN ADVISED THAT THEY NO LONGER OFFERED A RENTAL CAR, (AS OF A WEEK OR TWO AGO) AND THE SERVICE MANAGER COULD CALL ME BACK ON TUESDAY, SEPTEMBER 6. THEN, WHEN I BECAME UPSET, SHE OFFERED AN APPOINTMENT ON FRIDAY, SEPTEMBER 9TH TO REPLACE THE DRIVER'S SIDE AIRBAG. IF THE APPOINTMENT WAS AVAILABLE, WHY WASN'T I CALLED AND SCHEDULED SOONER? WE REALIZE IT WAS NOT THE FAULT OF PACIFIC HONDA, THAT THE AIRBAG WAS DEFECTIVE, HOWEVER, IT IS THEIR RESPONSIBILITY TO RECTIFY THE SITUATION IN A TIMELY MANNER AND OFFER A COMPARABLE REPLACEMENT OR COMPENSATION FOR THE INCONVENIENCE WHEN A COMPARABLE REPLACEMENT WITHOUT ADDITIONAL EXPENSE IS NOT OFFERED. WE THINK WE HAVE BEEN MORE THAN REASONABLE WAITING FOR THE PART, AS WELL AS SAVING HONDA OVER $5,400.00 IN RENTAL CAR FEES (AS I COULD HAVE HAD IT FOR OVER THE PAST 150+ DAYS AT 35.99 PER DAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903243September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903293September 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902905September 1, 2016
AIR BAGS
2007 HONDA CR-V. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903114September 1, 2016
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
SINCE 2014 SEP. THE POWER STEERING VERY NOISING FROM ENGINE ROOM WHEN MAKE A TURN. DON'T KNOW WHEN THE STEERING WHEEL WILL BROKEN ,AND UNSAFE. REAR PASSENGER POWER WIDOWER WINDOW NOT WORKING AND DRIVER SIDE READ DOORLOCK NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899825August 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899868August 31, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A AIRBAG RECALL NOTICE IN MARCH AND EVERY TIME I CALL THE DEALER, THEY SAY THE PART IS NOT AVAILABLE. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW, AND THERE IS NO END IN SIGHT. I OPENED A CASE WITH HONDA 04593716 BUT THEY DID NOT HELP AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898902August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/05/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898915August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898991August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898495August 25, 2016
AIR BAGS
HONDA HAS EXCEEDED RECALL COMPLAINT #10898004. FOR BOTH DRIVER AND PASSENGER SIDE AIRBAGS. NOT CO-OPERATING IN GIVING A LOANER EITHER TILL REPORTS DONE ON 8/24/16. 2 HONDA VEHICLES IN OUR HOUSEHOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898560August 25, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BREAST BONE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10898671August 25, 2016
AIR BAGS
TAKATA RECALL HI MY 2007 CAR-V HAS THE PASSENGER AIRBAG DEFECTIVE AND I RECEIVED A NOTICE FROM HONDA ABOUT THAT. AFTER ATTEMPTING TO CONTACT SEVERAL DEALERS IN THE AREA ONLY ONE RESPONDED AND PUT MY NAME ON THE WAITING LIST FOR THE AIRBAG AS THE PART IS NOT AVAILABLE. THE DEALER DENIED MY REQUEST FOR A REPLACEMENT LOANER CAR, ON THE BASIS THE THE CAR CAN STILL BE DRIVEN, AND SUGGESTED ME TO CALL HONDA FOR SUCH REQUEST. I CONTACTED HONDA ON THE FOLLOWING DAYS: - 7/25/2016 AT 9:30 AM - 8/13/2016 AT 11:00 AM - 8/19/2016 AT 9:50 AM ON ALL OF THE ABOVE OCCASION I HAVE BEEN TOLD THAT A MANAGER WOULD CALL ME BUT NO ONE DID ONLY AT THE THIRD ATTEMPT I HAVE BEEN GIVEN A CASE NUMBER=04940077 ON ALL SUCH PHONE CALL I HAVE REQUESTED : - TO REPLACE THE PASSENGER AIRBAG OR - PROVIDE A CAR LOANER WHILE MY CAR IS PARKED AND NOT ALLOWED TO BE DRIVEN BECAUSE OF MEDICAL REASON AS MY WIFE IS GETTING SEVERELY SICK , WHEN SEATED IN THE BACK , AND ALSO BECAUSE THE PASSENGER SEAT SENSOR THAT DEACTIVATE THE PASSENGER AIRBAG IS MALFUNCTIONING, NOT DISABLING THE AIRBAG DEPLOYMENT WHEN NO ONE IS SEATED ON IT. HONDA NEVER CALLED ME BACK, EVER. THE DEALER STATES THAT NO PARTS ARE AVAILABLE TO ALLOW THE AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898665August 25, 2016
AIR BAGS
NO "INCIDENT" HAS HAPPENED YET. MY COMPLAINT IS THAT I SHOULDN'T HAVE TO WAIT FOR AN "INCIDENT" SUCH AS INJURY OR DEATH TO HAPPEN. IF I GET INTO AN ACCIDENT MY AIRBAG COULD KILL ME AND THERE IS NO "REMEDY YET". THE NHTSA RECALL NUMBER: 16V-061 RECALL DATE: FEBRUARY 12, 2016 MANUFACTURER RECALL NUMBER: JY0 NEEDS TO HAPPEN IMMEDIATELY OR PROVIDE VEHICLE OWNERS WITH OTHER FORMS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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