Honda CR-V Complaints (2024)

482 consumer complaints on file.

#11634527January 7, 2025
EXTERIOR LIGHTING
Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are weak, but cannot do anything about it. Honda should recall these headlights, they are a road hazard. You cannot see properly at night and if it rains and it is night, these lights might as well be off as they are completely useless. I follow CR-V Facebook Owner group and many people are complaining about these headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633849January 3, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twice while her young daughter was occupying the front passenger’s seat. In addition, while starting the vehicle, the door ajar warning light illuminated. After several attempts to close and latch the front passenger’s door, the warning light turned off. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633822January 3, 2025
VISIBILITY/WIPER
Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633698January 2, 2025
FUEL/PROPULSION SYSTEM, STEERING
Unable to get an appointment with dealer to fix the safety recall until the October of 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633650January 2, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Description of incident: Saturday, [XXX] I was in traffic on I [XXX] near the [XXX] exit in Indiana. It was a stop/go, stop/go event as 6 lanes were going down to 1 lane. I was behind a Kroger semi-truck. I had my foot on the brake. I thought the people next to me had started to move, but then I noticed that I was getting closer to the truck (while my foot was on the brake). I pushed the brakes down further. I felt normal resistance. Nothing happened. I hit the cancel button of the adaptive cruise multiple times on my steering wheel thinking that perhaps my adaptive cruise started my movement. I kept rolling. Kept hitting the brakes wondering why I didn't stop. No beeps went off like they normally do. I rolled into the truck. My adaptive cruise had been set to 70, and I had used it before the incident. It was still on standby, but not green. My odometer was around 9547. This happened around 9:50am. No beeping sounds started or emergency braking happened. I would approximate my speed of hitting around 3-5 mph. I hit the truck. I had tried to switch to neutral and then to park. I could not move the gear shaft. I was hitting the brake hold. Anything to make me stop. Nothing worked, and I hit the truck. I did not move after hitting the truck, maybe one of the things I attempted to do worked. My foot was still on the brake. I pulled over, turned off the car, and restarted it. I have not applied the adaptive cruise since then. I don't know if it had anything to do with the incident, but I'm afraid to use it. If I had been moving at a faster rate, my safety and others would have been at risk. I took the car to the dealership. They provided me with a Honda multi-point vehicle inspection checklist and stated that they couldn't find anything wrong. There is definitely something wrong. If I manually apply the brakes, the car should stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11633272December 30, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Driving on an [XXX] near St Pauls NC at 70mph the engine shut off. Annunciator came on stop now engine is quitting. Check engine light came on. We were in a construction zone so there were barriers blocking the shoulders. We were in a high risk of someone behind ramming into us. We coasted to the exit which was 1/2 mile away. We exited at 2mph. We were very fortunate that no one from the rear, hit us. There was a tractor trailer behind us who put his flashers on, realizing the issue stayed behind us to keep cars from hitting us. All warning lights came on, first engine then all of the safety warnings. Car would not run. It was towed to a Honda dealer in Fayetteville. Honda analyzed the issue as a misfire resulting in engine damage. They performed a boroscope and found 3 piston cracked. Honda after 3 weeks installed a new short block and fuel injectors. Car was one year old with 6280 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632387December 26, 2024
ELECTRICAL SYSTEM
Started car on cold day with remote, then car shut down . Dashboard lights came on and said contact dealer and not safe to drive. Lights and messages kept flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632170December 23, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Honda dealership replaced the steering gear box as required by the recent recall. After picking up my vehicle, I noticed that the Blindspot alert system was not working. The cross traffic monitor was not working. The side mirror was not beeping nor lighting up. The arrows and beeping did not occur when vehicles were driving behind me while in reverse. It appears that the sensors/radar had been disconnected or disabled although the dash settings show that they are on. After taking the vehicle back, the dealership lied and said that my 2024 Honda CRV EX had never been equipped with those sensors. They were working perfectly fine before I took the vehicle in. The dealership is denying fraudulent activity and jeopardizing the safety equipment of my vehicle and the safety of myself and others. I bought the EX model specifically because of those standard features. Honda should repair and replace any damaged or removed sensors as a result of the dealers errors and fraudulent activity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632158December 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631930December 21, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
This car does not seem fuel efficient it goes through gas like candy. The gas is not filling up correctly - no matter which gas station I use. The AC lets out puddles of water. The suspension is slightly off it acts like an row boat on waves so like an S in certain rain situations like it has a loose slippery power steering suspension. My tires are not the issue because they are brand new from when I got the car last year in November. I only have a little over 10K miles on the car. Next the electrical keeps glitching. The night driving lights do not work correctly after Honda did the recall repair. I am taking it back to Hendricks Honda for the next oil change on 12/27 and to try and get it fixed under warranty but I think they did not disclose a defect on the car when I bought it used with very low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631554December 19, 2024
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 24V763000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631657December 19, 2024
UNKNOWN OR OTHER
1) The ventilator in front of the driver is malfunctioning above 40 MPH, thus causing a vibrating noise 2) Given how loud the vibrating noise is, the driver cannot hear an ambulance, police vehicle, or the passenger next to them when driving above 40 MPH 3) Yes, the problem was reproduced by the service center at Muller Honda in Highland Park, Illinois 4) Yes, the vehicle was inspected by Muller Honda. Initially, we thought the source of the issue was a defective windshield. However, after the inspection, Muller Honda claims that it is the ventilator in front of the driver that is causing the issue. They tested another 2024 Honda CRV Hybrid and found that it is also experiencing the same issue, thus suggesting a fleet-wide defect 5) There were no warning lamps or messages suggesting that there is a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631566December 19, 2024
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 234V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the steering wheel was difficult to turn to the left or the right. The contact used force to turn the wheel. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630618December 13, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2024 Honda CR-V. The contact was made aware of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and required excessive force to turn to the left or right. No warning light was illuminated. The local dealer was contacted; however, the contact was informed that the parts were not yet available for the repairs. A second local dealer was contacted, Ken Garff Honda Downtown (900 S State St, Salt Lake City, UT 84111); however, parts were still not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000. VIN Tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630441December 12, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the gearbox made clunking noise intermittently while driving at various speeds. The vehicle occasionally surged forward and unintendedly changed lanes independently. There was no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630371December 12, 2024
VISIBILITY/WIPER
Windshield wipers throw out fluid when wipers are up. Windshield not cleaned properly from snow and dirt causing not to see the road. Snow is coming again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630332December 12, 2024
STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630182December 11, 2024
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630168December 11, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel system, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630160December 11, 2024
FUEL SYSTEM, GASOLINE, STEERING
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer stated that parts were not yet available for the recall repair. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution for NHTSA Campaign Number: 24V744000 (Steering).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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