Honda CR-V Complaints (2024)

482 consumer complaints on file.

#11639407January 29, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639396January 29, 2025
STEERING
Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639318January 29, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was not determined. The contact was informed that the sunroof glass needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638988January 28, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
On 1/21/25 I had multiple warning lights appear while driving along the highway @ 60 mph. The error messaging included “transmission failure, loss of power, emissions control…”. I had not seen alerts prior to this incident, and was not aware of changes in performance other than a recent, minor, decrease in fuel efficiency. Fortunately, I was able to safely exit the freeway & park in a nearby shopping center. My vehicle was towed to the local dealer, Marin Honda. After a week of evaluation, and consulting with Honda America tech support, the dealer reports difficulty isolating the problem and determining appropriate repair. At this time a cracked piston has been identified, and the plan is for a technician to use a barescope to evaluate the cylinder for damage, and the potential need to replace the engine. I am concerned that multiple owners of this model & year have reported the same problem, including loss of power while traveling at high speed (see CRV Owners Club) Their vehicles were also determined to have cracked pistons, with and without cylinder damage. It has also been noted that when the fuel injector remains open it may be a contributing factor to a cracked piston. Could this be relevant to the current recall issued for the fuel pump on the 2024 CRV? Whatever the cause, the potential for catastrophic engine failure places drivers and their passengers, as well as other drivers, at great risk of a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639080January 28, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11639018January 28, 2025
VISIBILITY/WIPER
On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is still less than one-year old. Online I have read that this is not an isolated occurrence with Honda CR-Vs. I will take my car back to the Honda dealer in Bethesda, MD tomorrow, January 29th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638501January 25, 2025
UNKNOWN OR OTHER
high-pitched whistle noise when driving over 15-20mph. mostly during warm seasons
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638424January 24, 2025
STEERING
I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638206January 24, 2025
STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637862January 23, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The system’s hybrid lithium ion battery froze and initially would not communicate the smart key to the vehicle. Then when it finally did, the system power was cut in half due to safety emissions problems. Unknown at this time if Honda will have a fix for this situation. I fear this could result in a safety situation if power were to be cut unannounced. The vehicle has been brought to dealer. And 4 exact vehicles had the same problem on January 23 2025, at bedard bros. Honda Cheshire, Ma.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637342January 21, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636016January 15, 2025
LANE DEPARTURE, STEERING
The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635875January 14, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635808January 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635693January 13, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V Hybrid. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635593January 13, 2025
STEERING
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635026January 9, 2025
STEERING
I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634904January 8, 2025
UNKNOWN OR OTHER
In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and didn't hear back. Today, January 8, 2025 I called to inquire. I was told they are scheduling the repairs in November 2025! Way past the sixty days from the date of first contact. My complaint is that this recall is not being made a priority from Penske Honda, Indianapolis Indiana. Any safety recall should be repaired in a timely fashion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634515January 7, 2025
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda CR-V. The contact stated that while driving 40-70 MPH, the steering wheel was jerking abnormally. The contact had to hold the steering wheel tightly. The steering wheel was moving unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) and NHTSA Campaign Number 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available for NHTSA Campaign Number 24V763000 (FUEL SYSTEM, GASOLINE). Parts distribution disconnect for NHTSA Campaign Number 24V744000 (Steering). The failure mileage was approximately 15,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634528January 7, 2025
UNKNOWN OR OTHER
Reverse camera will go black and white from time to time. I had recorded a video of this incident and showed it to Honda, but they wanted to charge me $180 to diagnose the issue. I was not willing to pay that as the car is still under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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