Honda CR-V Complaints (2023)

633 consumer complaints on file.

#11621188October 22, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On several occasions the automatic emergency braking system on my vehicle has engaged for no reason. The vehicle applies the brake quickly with nothing in front or to the side of the vehicle. This sudden braking has almost caused me to be rear ended and has also caused a slight case of whiplash. I’ve contacted my Honda dealer and while they say they’ve had complaints I am told there’s nothing in the works to remedy the issue. I was told to clean my vehicle front sensors (which were not dirty at the time of these instances) and that’s all I could do. This has happened multiple times throughout my ownership of this vehicle with the last incident occurring in late September of this year.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11620593October 18, 2024
STEERING
March 2024 - Brought vehicle to local Honda dealership, car is diagnosed with a power steering column issue that is affecting tons of Honda models 2022-2024 across the U.S. This issue was not a recall at the time. Estimated 6 months for the part to come in, I open a case with Honda corporate. Since, dealer has refused to do the work on my car, despite it being under warranty. Dealer refuses to communicate with me. This issue has now been made a recall and Honda has confirmed my VIN is affected (worm wheel). New Honda dealership is not taking appointments to provide recall services, they will "call us when parts come in" and are not taking any information about the customer, so how can they call? Said it could be months before the part comes in. I have not been provided a loaner or any productive assistance. This is a 2023 CRV with less than 30k miles and I cannot drive it safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620484October 17, 2024
FUEL/PROPULSION SYSTEM, STEERING
I went into the Honda of Seattle dealership to repair the #QJT 2023-25 CR-V EPS Grbx Greasing Saf Rec (NHTSA#24V-744) and the #PJW 2023-25 Multi-Model High-Pressure Fuel Pump Stop Sale (NHTSA#PENDING) issues. The service desk informed me that no work could be performed until the parts are delivered to the dealership. I purchased the vehicle from this same dealership. My car sputtered and lost speed for several seconds during a drive in Summer 2023. I had to let go of the gas before the car returned to normal operation. I did not know it at the time but it was most likely caused by the fuel pump defect. I thought it was related to one of the other 2 recalls for the vehicle around the same time. There were many cars driving near me. We were going around a curvy and windy road. I must move from Seattle to Oklahoma City immediately. However, I can't now since it is unsafe to drive my vehicle with a fuel pump and steering defect. I'm unable to extend my accommodations in Washington and so may be forced to drive a long distance in an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620463October 17, 2024
STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact also noticed a strong gas-like smell coming from the vehicle with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618924October 9, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving my vehicle in snowy conditions, my vehicle slammed on the brakes and sensed a collision. The sensors were covered with snow, and typically, the sensors will turn off when they are obstructed. At the time I was going 30-35 MPH in 1-2 inches of snow and my vehicle detected a possible collision and auto-braked, bringing me to an immediate stop. Should there have been a vehicle immediately behind me, I would have been rear-ended and the vehicle behind me would not have had time to react due to the snow conditions. I cannot stress how dangerous this is while driving in adverse conditions with other vehicles around you to have your vehicle come to an immediate stop. This continued to happen 4 more times at while driving at lower speeds, during turns, driving in parking lots. Each time the system will state something related to forward collision avoidance and the giant "BRAKE" sign will flash in my dashboard. I no longer felt safe driving my vehicle in the snow due to this auto-braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618869October 9, 2024
VISIBILITY/WIPER
Drivers side door mirror vibrates while driving. Causes issues when looking at it when checking for traffic etc. This has been reported and verified by dealer. This is a known issue by Honda and has been reported by other Honda owners. Dealer told me that Hona is aware but mirrors are back ordered and no time table for repair. This is a safety item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618753October 8, 2024
VISIBILITY:WINDSHIELD
The windshield wipers do not remove water and always leave a film. This film will not go away with defrost, extra cleaning, washer fluid. I replaced the blades and still the reflective film remains. It is extremely hazardous to drive because all light reflects off the film and horribly impairs vision. Honda refuses responsibility. Also, the washer fluid does not clean windows either. Dust also becomes highly reflective with light and horribly impairs vision. Someone needs to fix this asap or there will be multiple accidents. I am not the only one with this dangerous problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618675October 8, 2024
STEERING
When driving at speeds of 40+ mph, I am experiencing stickiness from the steering wheel when attempting to turn the wheel. The steering wheel feels like it is stuck for a second when you start to turn the wheel and then it will turn as normal. This is happening consistently for about 2 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618449October 7, 2024
BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
At startup, routinely see the following messages: Lane keeping assist problem Road departure mitigation system problem Collision mitigation breaking system problem I have taken the car into multiple Honda dealers this year to fix the issue. The first told me I needed to have the Body Control Module replaced, and that the can could try and communicate with the key fob constantly, risking battery drain and posing a safety issue. The part was replaced, but the issue persisted. I then opened a case with Honda corporate, Case #: 14639406. This dealer said there was a "short" in the multipurpose camera and replaced that part. 2 months later, the issues came back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617741October 2, 2024
STEERING
A week ago the steering system started malfunctioning on my 2023 Honda CR-V. While driving on straight and level highways at between 35 to 60 mph, the steering wheel seems to be "sticking" or encountering an obstruction causing occasional overcorrection resulting in almost hitting traffic in the adjacent lane, especially on narrow roads. There are no warning lights or messages related to this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615516September 19, 2024
STEERING
The steering is sticking and feels loose. Sticking feels like a ratchet. We have only 6000 miles on our car. This issue started about 500 miles ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614766September 16, 2024
ELECTRICAL SYSTEM
The vehicle's 12V starting battery was completely discharged after sitting unused for 3 weeks. The vehicle was stored indoors during the month of August 2024. The vehicle was located in Minnesota. The 2024 August MN monthly average temperature was in the mid 70's F. The discharge happened again after the vehicle was jumped and run. See the attached dealer invoice for additional details. The vehicle was taken to the local Honda dealer. No problem found. The dealer stated this is normal vehicle behavior. The vehicle was purchased in May 2023 and has less than 14,000 miles. I believe this is a safety issue because I don't trust the vehicle to start after very short storage periods during the winter or as the battery reaches the end of its service life. The loss of battery reserve capacity is 50% at -20F and 20% at 0F. An industry accepted norm for the service life of a 12V battery is that it reserve capacity has decreased to 40% of new. I worry that the vehicle may not start after less than one week of storage under these conditions. Honda Corp. does not publish battery storage guidelines in the owners manual. Honda Corp. and the dealer were requested multiple times to produce documentation on battery storage guidelines. They were unable or unwilling to do so. The Honda dealer did not provide education on vehicle storage as part of the sales process. I do worry about being stranded in our harsh upper Midwest winters during potentially life threatening temperatures. I firmly believe this issue is a design defect with either the vehicle's power management strategy, the battery sizing, or a combination of both. I request your help to investigate this issue and have Honda provide a corrective action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614749September 16, 2024
STEERING
I was driving over a bridge and the steering seemed to lock in place. I could not move to the right or left, the steering wheel felt "stuck". I then proceeded to a rotary and was steering to the left but the car seemed to go to the right and would not allow me to continue to the left. Again the steering wheel felt stuck and was very difficult to move. I have had a few other incidents when I felt the car was moving to right or left making it difficult for me to steer. I had assumed it had to do with lane assist but I do not usually have this feature turned on. The vehicle has not been inspected by manufacturer, police or insurance. There was no warning lights. This issue began a few week ago, end of August 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613509September 9, 2024
STEERING
At highway speeds the steering wheel almost feels like it locks in place and need to give it a tug to get it to move. The steering wheel does not feel fluid, more mechanical like gears are locking up. I am afraid it may completely lock up and I will not be able to control the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613190September 7, 2024
STRUCTURE:BODY
At high speeds, hood vibrates and moves abnormally up and down. The hood wobbles at highway or interstate speeds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612414September 3, 2024
VEHICLE SPEED CONTROL
The contact owns a 2023 Honda CR-V. The contact stated that while his wife was driving at 15-20 MPH and attempting to come to a complete stop, the vehicle suddenly accelerated on its own. As a result, the driver briefly lost control of the vehicle before coming to a complete stop by intentionally running into a curb on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V588000 (Power Train), but the VIN was not included. The vehicle was not repaired. A police report was filed, but no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11611070August 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All the warning comes on the dashboard randomly. I took it to the service, they said they reset the system. However, today, my daughter was driving to her school. Again, all the warning lights came on and the car braked itself. This is a very dangerous as my daughter is a new driver. I made another appointment with the service department. Please do something,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608766August 15, 2024
UNKNOWN OR OTHER
I purchased a 2023 Honda CR-V LX from Serra Champaign Honda on August 9th. As soon as I drove on the highway, I noticed that the side mirrors were shaking excessively. The driver's side mirror shakes violently at speeds above 50-60 mph, while the passenger side mirror shows minor vibrations at speeds above 70 mph. This causes a severely distorted view, leading to dizziness and nausea, making driving extremely difficult and dangerous. Additionally, the problem is exacerbated at night due to the lights. I was extremely frustrated and upset upon discovering this issue immediately after purchasing the vehicle. I have found that many other customers are experiencing the same problem, and I have learned that there is no recall issued yet. I am reporting this issue to Honda for urgent attention. What component or system failed or malfunctioned, and is it available for inspection upon request? The side mirror has issues. It is available for inspection upon request. How was your safety or the safety of others put at risk? Driving at high speeds on the highway made the vehicle very dangerous due to the excessive shaking of the side mirrors. Has the problem been reproduced or confirmed by a dealer or independent service center? I reported the issue to the dealership, and they acknowledged it but mentioned that it has not been officially recalled yet. They said they would check what can be done under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The Honda dealership service center has examined the vehicle, but the issue cannot be fully understood without driving the car at high speeds. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The severity and danger of the problem can only be realized through actual driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608183August 13, 2024
STEERING
Steering is sometimes sticky with the steering wheel reluctant to return to the centered position at low (10MPH) and moderate speeds (30-45MPH). Additional modest force is needed to overcome the stickiness to drive the vehicle normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607193August 8, 2024
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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