GMC Yukon Complaints (2015)

667 consumer complaints on file.

#11426853July 28, 2021
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2015 GMC Yukon Denali XL. The contact stated that the passenger’s side taillight failed to illuminate intermittently while depressing the brake pedal. Over time, the driver’s side taillight also would fail to illuminate with the brake pedal depressed. The contact then received a warranty notice from the local dealer about the failure however, the contact was informed when speaking to the dealer that due to the mileage on her vehicle, the vehicle no longer qualified under the warranty program. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422251June 25, 2021
ENGINE
The contact owns a 2015 GMC Yukon. The contact stated that while driving approximately 25 mph, the check engine warning light illuminated, and the vehicle started to vibrate abnormally. The contact had taken the vehicle to the dealer who diagnosed that the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 120,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421643June 21, 2021
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
At certain speeds my vehicle vibrates, like a grinding sound at speeds between 50-55. This is a safety risk because I have children and grandchild that frequently ride with me. I have taken my vehicle back to the dealership and they say it is no codes and send it back to me without fixing the problem. My vehicle has not been inspected by anyone except the GM dealership. I got my vehicle Nov. 2018 and this started happening between Dec. 2018 and Jan. 2019. My check engine light did appear and was flashing around this time. In 2019 I had to replace the rear shocks and I believe they are not working properly now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421492June 19, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Drivers side tail light intermittently works, doesn't work all the time. Passenger side brake light stays on continuously, never changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415052May 3, 2021
ELECTRICAL SYSTEM
THE TAIL LIGHTS FLICKER AND SOMETIMES DON'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413964April 26, 2021
EXTERIOR LIGHTING
STOP AND TAIL FUNCTIONS INSIDE THE TAIL LAMPS HAVE BECOME INOPERATIVE. PURCHASED VEHICLE USED AND FALLS JUST OUTSIDE OF THE SPECIAL COVERAGE ADJUSTMENT; N182180270. THIS IS STILL VERY MUCH A SAFETY ISSUE, EVEN THOUGH IT'S 1 MONTH LONGER THAN THE 6 YEAR CUTOFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413868April 25, 2021
EXTERIOR LIGHTING, POWER TRAIN, UNKNOWN OR OTHER
PURCHASED A 2015 YUKON DENALI BACK IN NOVEMBER 2019. SINCE PURCHASING THE VEHICLE WE HAVE HAD TO REPLACE THE BATTERY, TRANSMISSION, AC COMPRESSOR AND EXPANSION VALVE (WHICH STILL ISN'T WORKING CORRECTLY, BECAUSE IT DOESN'T BLOW COLD AIR), AND THE BLACK PANELS THAT ARE IN BETWEEN THE WINDOWS. ALSO, BOTH TAIL LIGHTS HAVE DECIDED TO QUIT WORKING.... WHICH CONCERNS ME GREATLY BECAUSE CARS BEHIND ME DON'T KNOW WHEN I AM STOPPED OR APPLYING THE BREAKS. STOPPED OR HAVE MY FOOT ON THE BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408185April 15, 2021
EXTERIOR LIGHTING
PASSENGER SIDE TAIL LIGHT/BRAKE LIGHT GOES OUT INTERMITTENTLY AT RANDOM. I PURCHASED CAR USED IN FEBRUARY 2020 AND WAS INFORMED SOON AFTER BY FRIEND THAT MY TAIL LIGHT WAS OUT WHEN LEAVING THEIR HOME. IT WAS WORKING THE NEXT DAY WHEN I CHECKED. I NOW WATCH IT AND SEE THAT IT WORKS ONLY SOMETIMES. COST TO REPLACE IS APPROXIMATELY $700 ASSUMING ONLY A REPLACEMENT LIGHT IS NEEDED AND NOTHING ELSE IS WRONG. BASED ON THE MULTIPLE COMPLAINTS I HAVE SEEN THIS SOUNDS LIKE A WIRING ISSUE THAT SHOULD BE A MANUFACTURER RECALL FOR SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406995April 8, 2021
EXTERIOR LIGHTING
REAR BREAK LIGHT . INTERNAL WIRING OF THE TAIL LIGHTS CRACKS LEADING TO TAIL LIGHT FAILURE. THE FAILURE DOES NOT TRIGGER ANY WARNINGS AND THE DRIVER IS UNAWARE OF THIS FAILURE UNLESS THEY PREFORM A PRE TRIP INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403221March 16, 2021
UNKNOWN OR OTHER
ONSTART NOT WORKING PROPERLY. CANNOT ACCESS GPS AND/OR CERTAIN FUNCTIONS IN THE GMC APPLICATION DUE TO NO ANTENNA SIGNAL BEING OBTAINED THROUGH INTELLILINK SYSTEM. ONSTAR MIRROR HAS A RED LIGHT AND GPS HAS A CROSS HATCH THROUGH IT. WE HAVE ACTIVATED ONSTAR PROFILE AND SUBSCRIPTION. I KNOW THEIR HAS BEEN A RECALL ON THIS ANTENNA IN THE PAST BUT WE JUST PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399909March 9, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR BRAKE LIGHTS WERE INOPERABLE. THE CONTACT DETERMINED THAT THE FAILURE WAS INTERMITTENT BY TAPPING ON THE LIGHT HOUSING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BEN MYNATT BUICK LOCATED AT 289 CONCORD PKWY S, CONCORD, NC 28027 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398805March 2, 2021
SERVICE BRAKES
FIRST NOTE THAT OUR RECALL FOR INCREASED PEDAL EFFORT WAS DONE ON OUR 2015 GMC YUKON 2 MONTHS BEFORE THIS INCIDENT. OUR VEHICLE WAS TRAVELING AT A HIGH RATE OF SPEED COMING HOME FROM MAMMOTH ON THE 15 FREEWAY. WE HEARD WHAT WE DESCRIBE AS A 'BUZZING' NOISE BUT WE COULDN'T TELL IF IT WAS OUR CAR OR ANOTHER ON THE FREEWAY IT ALMOST SOUNDED LIKE TIRE TREAD BEFORE YOU HAVE A BLOW OUT. WE SLOWED DOWN A BIT (65-70MPH) TO CHECK OUR SURROUNDINGS. A FEW MINUTES LATER WE STARTED TO LOSE CONTROL OF OUR YUKON. I STARTED TO UNBUCKLE AND CLIMB TO MY HUSBANDS DRIVERS SEAT BECAUSE HE WASN'T RESPONDING TO OUR SCREAMS AND HE LOOKED ILL. AS I WAS SCREAMING HIS NAME HE FINALLY SAYS INTO MY EAR WE HAVE TO CRASH! I PANICKED AND SCREAMED WHAT IS HAPPENING. HE REPLIES 'WE HAVE NO BRAKES'! THE PEDAL WAS AS HARD AS A ROCK LIKE A BRICK WAS UNDERNEATH IT AND OUR CAR WAS SERVING BACK AND FORTH. AS TRAFFIC SLOWED AND WE PREPARED TO CRASH INTO THE CAR IN FRONT THE CENTER DIVIDER OPENED UP AND WE WERE ABLE TO CRUISE DOWN IT UNTIL WE SLAMMED E BRAKE ON. THESE MODELS SHOULD NOT BE ON THE ROAD AND WE COULD HAVE VERY EASILY DIED OR KILLED ANOTHER FAMILY IN THE PROCESS! ABSOLUTELY UNACCEPTABLE ON GMS PART! TERRIFYING! THERE HAS BEEN NO VACUUM PUMP RECALL PLACED ON OUR YUKON AND IT WAS THE VACUUM PUMP THAT FAILED WHICH MADE THE BRAKES FAIL THERE WAS NO BACK UP ZERO BRAKES WITH A FAMILY OF 5 IN THE CAR ON THE FREEWAY! EVERY OWNER WHO OWNS A 2015/2016 SHOULD BE AWARE THAT THIS CAN HAPPEN TO THEM. IT'S NOT JUST AT SLOW SPEED. WE HAVEN'T STEPPED FOOT IN OUR CAR SINCE OUR KIDS ARE SCARED TO DEATH TO RIDE IN ANY CAR THAT LOOKS LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398073February 26, 2021
EXTERIOR LIGHTING
BOTH REAR TAIL LIGHT ASSEMBLIES WENT BAD. THE LEFT ONE IN APRIL OF 2019 AND THE RIGHT ONE IN JANUARY OF 2021. SERVICE ADVISORS IN THE 2 DEALERSHIPS I DEAL WITH CLAIM THE DO NOT KNOW ANYTHING ABOUT IT. YET A NUMBER OF REPAIR SHOPS ON THE INTERNET KNOW OF THIS PROBLEM IN 2015 TO 2019 YUKON'S BECAUSE THEY REPAIR THEM. FUNNY THAT GM DOES NOT. I SENT THE 1ST ONE OUT AND IT WAS REPAIRED FOR WELL UNDER THE COST OF A NEW ONE. I COMPLAINED AGAIN TO THE SERVICE ADVISOR ABOUT THIS ONE TO NO AVAIL. GOING TO SEND IT OUT FOR REPAIR AS WELL. INCIDENTALLY THEY COVER THE REPAIR WITH A LIFETIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394864February 5, 2021
STEERING
THE POWER STEERING LOCKS UP AND THE DISPLAY ON DASH READS POWER STEERING LOSETHIS HAS HAPPENED 6 TIMES AND EACH TIME I'VE HAD TO GO RESCUE MY WIFE THIS IS HER CAR. I FOUND OUT THAT I COULD REMOVE THE BATTERY CABLE FROM BATTERY TO RESET THE PROBLEM BUT IT ONLY LAST FOR A SHORT WHILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389850January 25, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH REAR TAIL LIGHTS ARE INOPERABLE AND THE DEALER WANTS OVER $800 TO REPLACE. I'M OVER THE MILEAGE LIMIT FOR THE RECALL SO I'M OUT OF LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386464January 4, 2021
EXTERIOR LIGHTING
THE BACK PASSENGER BRAKE LIGHT HAS BEEN FUNCTIONING INTERMITTENTLY FOR THE PAST 15 MONTHS. WE HAVE BEEN STOPPED BY OTHER VEHICLES LETTING US KNOW 'YOUR TAILIGHT IS OUT' BUT WHEN WE GET HOME TO LOOK AT IT, THE LIGHT IS FUNCTIONING JUST FINE. AFTER MULTIPLE OCCURRENCES BEING TOLD THE SAME THING, WE TOOK THE YUKON INTO THE DEALER TO HAVE IT CHECKED. THE DEALER LET US KNOW THAT THIS IS A KNOWN ISSUE WITH THIS DESIGN, AND THAT THERE IS A RECALL/WARRANTY FOR THIS ISSUE. HOWEVER - OUR YUKON HAD 76,000 MILES AT THE TIME WE TOOK IT IN, AND THE RECALL ONLY COVERED VEHICLES LESS THAN 72,000 MILES OR 6YEARS FROM DATE OF SERVICE. NOW - I HAVE READ MANY FORUMS AND SEEN ALL ACROSS THE COUNTRY THAT THIS ISSUE IS OCCURRING DUE TO A POOR DESIGN FROM GM. LIMITING THE RECALL TO A CERTAIN MILEAGE IS [XXX] WHEN YOU KNOW THERE IS A DESIGN FLAW IN THE FIRST PLACE. NOT ONLY IS THIS A SAFETY CONCERN WITH THE TAILLIGHT NOT WORKING, BUT GM IS NOW REFUSING TO REPLACE IT? I EXPECT THIS ITEM TO BE COVERED IN FULL, AS I DON'T SPEND $70K ON A VEHICLE ONLY TO HAVE TO REPLACE DEFECTS ON MY OWN DIME. $1000 FOR A REPLACEMENT TAILLIGHT, ARE YOU KIDDING ME? I WOULD LIKE OUR TAILLIGHT REPLACED AT NO COST DUE TO POOR DESIGN AND A MANUFACTURER'S DEFECT - BOTH OF WHICH ARE NO FAULT OF THE USE AND OWNERSHIP OF MY YUKON. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374598November 13, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
SO MY BRAKE LIGHT ON REAR ALL HAVE GONE OUT DUE TO BAD LED LIGHTS OR SOME KNOWN COMPONENT GOES BAD. #2. FUEL PUMP IS BAD. #3 RADIATOR HAS A CRACK IN IT. THIS IS A 2015 YUKON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373797November 9, 2020
SUSPENSION
AT 38,000 (2018) THIS VEHICLE REQUIRED A FRONT LEFT AND REAR RIGHT SHOCK REPLACEMENT DUE TO LOCKING UP. AT 61,000 MILES BOTH REAR SHOCKS LOCKED AGAIN. THIS TIME NOT REPAIRED UNDER WARRANTY AND COSTING $1500 TO FIX. GMC CARE OFFERED ME $100 SERVICE VOUCHER AND NO ASSISTANCE ON THEIR FAULTY PRODUCTS. THE GMC DEALER OFFERED ME A $1500 COUPON GOOD FOR MY NEXT PURCHASE OR POSSIBLY $1500 TOWARD WHEN MY FRONT SHOCKS HAVE ISSUES. WHAT??? THE $1500 COUPON IS GOOD FOR 1 YEAR TOWARD THE PURCHASE OF A NEW GMC. EVERYONE NEEDS TO CALL GMC CARE TO COMPLAIN.1-866-790-5600 SO WE GET REIMBURSED FOR AN OBVIOUS RECALLABLE ITEM. NO VEHICLE LESS THEN 5 YEARS OLD SHOULD NEED SHOCKS REPLACED TWICE. THIS IS MY THIRD GMC YUKON DENALI AND MY LAST DUE TO GMC NOT WORKING WITH ME. DOES ANYONE THINK A VEHICLES SHOCKS SHOULD NEED TO BE REPLACE TWICE IN A 5 YEAR LIFE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365661October 21, 2020
STEERING
WHEN I GET TO A RED LIGHT OR A PARKING SPOT SOMETIMES THE POWER STEERING GETS HARD AND IT GETS HARD FOR ME TO STEER IT DOESN'T DO IT ALL THE TIME BUT I HAS DONE IT MORE THAN 3 TIMES AND SCARED VEHICLES POWER STEERING MIGHT STOP WORKING ONE DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362143October 1, 2020
EXTERIOR LIGHTING
DRIVER TAIL LIGHT WORKS INCONSISTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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