GMC Yukon Complaints (2015)

667 consumer complaints on file.

#11572365February 16, 2024
POWER TRAIN
The contact owns a 2015 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, the transmission was inoperable. The contact stated that when the gear shifter was shifted into reverse, the vehicle would drive forward. The contact also stated that when the gear shifter was in neutral, the vehicle would reverse instead. The vehicle was driven to the residence. The contact stated that the transmission fluid had leaked onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570072February 5, 2024
ELECTRICAL SYSTEM
Air intake stayed on after shutting vehicle off and locked. It seemed it was in auto start mode from the key fob. Now it is hesitating to go and struggling to switch gears. Local mechanic is unable to pinpoint issue. Will bring to GMC dealership next. The rear camera intermittently works. If you open and close it sometimes it will fix it. USB ports intermittently work. Both taillights had to be replaced due to intermittently going out. Both front heated seats only work on top.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567622January 24, 2024
SERVICE BRAKES
My breaks stop working in drive through, pulling in parking spots, backing out, slow speed of traffic. I found out it's the power break vacuum pump. It then says Service brakes on my dash when it occurs. This started about 2 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563574January 4, 2024
SUSPENSION
UPPER ARM CONTROL SCREW LOOSENED UP. Drilled hole on axle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559240December 9, 2023
EXTERIOR LIGHTING
Both tail lights fail. I just bought this vehicle at Ewald Automotive in Oconmowoc Wi a month ago with 100k and I know they were aware of the problem and so is GMC. I am not paying 900 bucks for each tail light. They are absolute junk. The left side someone already messed with it because there is electrical tape on it. Ewald laughed in my face.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547139September 28, 2023
Chest Clip, Buckle, Harness
On, 9/27/23, I took my son to daycare around 9 am and went to Norfolk, NE for the day. I ran errands and had an appointment which my car sat in the sun for 1.5 hours at one time. Between stores we turned the air on as I had my oldest child with me. We came home to West Point, NE and picked up my other children about 4 pm. All car seat buckles were in normal working condition. I parked my car back in our attached garage on the East side of our house. Around 7:30 am on 9/28/23, I attempted to buckle my son again and noticed the male end of the chest clip was severely bent as if it had melted. My car has tinted windows in the second row where the car seat is located. The car sat in the sun, but not directly on the carseat, for the 1.5 hours while we were at the appointment. The car seat may have had direct sunlight while we were eating lunch which was no longer than 30 minutes. The car was again in the sun for another 2 hours but the carseat was not in direct sunlight during that time. Luckily, I had a spare carseat and was able to discontinue use of the car seat with the melted chest clip. I would not have been able to buckle the chest clip in the condition it was in on 9/28/23 ensuring the shoulder straps would be in the correct position on my child. The car seat has not been inspected by anyone other than myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538370August 14, 2023
SERVICE BRAKES
I have owned this vehicle almost 6 years, 40,000 when purchased used. Since purchase, we have had multiple issues with the trailer brake system randomly going off, dinging non stop, we had the problem serviced under our warranty and is now going off again. We do not tow but a few times every summer which is our jet skis however. This has happened multiple times prior to us using our warranty, the garage says they fix it but it keeps happening. I am very frustrated that I can't drive my vehicle down the road without a continues dinging. I looked up what "trailer brake system" means and found that it can be very dangerous and GMC's are known to have this problem, it is suggested that I lodge a complaint in hopes of getting this problem resolved from the manufacturer before a driver becomes seriously injured when the braking system decides to fail. I have read complaint after complaint. My warranty is now expired as I recently rolled over 100,000 miles, the GMC garage told me the part was around $78 but over $400 with install, ridiculous! I have already replaced this part a little over a year ago, I went to the garage where the warranty work was performed and got all the paperwork. Why has this problem not been categorized as a recall at this point? Something isn't right!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537059August 8, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Consuming a lot of oil, makes a funny clicking noise sometimes when accelerations, had lil pieces of metal in my oil, Transmisson problems, 1 front headlight and all rear tail lights went out, trailer brake system would come on and go off now it won’t stop dinging and makes a whole bunch of other lights come on (trailer brake system, park assist, low brake fluid, traction control, collision) dings some much I can’t drive it. Called a gm shop near me and they told me it would cost a whole bunch for each diagnosis for every warning that came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531360July 10, 2023
STEERING
The contact owns a 2015 GMC Yukon. The contact stated that on several occasions while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The contact stated that while making a turn, the steering functionality momentarily returned however, the failure recurred. The contact stated that while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver then remained stiff. The power steering assist warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power steering failed and needed to be replaced. The vehicle was not repaired. The contact was then advised to take the vehicle to the dealer and informed that the vehicle was included in a recall and provided the NHTSA Campaign Number: 14V719000 (Steering) however, the dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531453July 10, 2023
FUEL/PROPULSION SYSTEM
Fuel pump leak. our cabin fills up with exhaust causing myself and my 3 young kids (1,3,5) to start coughing, eyes and throat burning, headaches & a hard time breathing. confirmed by GMC dealer in concord & separate auto shop. They told us it had a recall and that they couldn't fix it after paying them to diagnose it since it was recall. Now GMC dealer is telling us that the problem and recall exists for other 2015 Yukon models but our VIN # Is not included and that's why they never fixed the problem that I've been complaining about since I bought the truck (dont remember exact purchase date but the vehicle was new and under warranty for years). I've taken it to the dealership 3 times for the same problem (exhaust smell in cabin) and they kept saying it's fine. Now it's so bad that we can't drive it because it makes us feel sick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531067July 8, 2023
EXTERIOR LIGHTING
The taillights started to randomly go in and out. The driver side taillight stopped working but the passenger side taillight still worked. Then a day later the driver side taillight worked, but the passenger side taillight didn’t work. The next day we were going to look into this issue, and the driver and passenger side taillights were working, so we halted. We kept an eye on it and they seemed to continue to work for a few days with no issues, so drove it 20 miles to work. When I left work it was dark and I had a coworker check my brake lights before leaving and the running lights and brake lights were indeed working. By the time I arrived at home, I had no running or brake lights. This is and was a danger to others and myself as this could’ve caused an accident driving and the taillights going out. The truck did not give a warning message that I had no taillights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530471July 5, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
“Service Trailer Brake System” indicator light and alert continue happening. As of this weekend, my rear driver side taillight has begun going in and out/off and on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525389June 5, 2023
ENGINE
I write to express my concern over an issue with my 2015 GMC Yukon that has also impacted other community members. In April, my Yukon, with just over 70k miles, broke down as I was turning from Rte 14 in Pembroke, MA onto Rte 53. At the time, I had my 3 & 5 year old children in the car with me. I could not get my vehicle to restart & had it towed to a local mechanic. After our local mechanic could not diagnose the problem, on 4/25/23, I had the vehicle towed to Marty’s GMC in Kingston, MA, where it was purchased. I had to call Marty’s regularly to check in on my vehicle before it was finally inspected. After 2 weeks, I was told that the valve spring needed to be replaced & the fluids flushed. I approved those repairs totaling $1600. After a couple of days, I received a phone call that there are issues with the lifters & brakes which would add another week of repairs & bring the costs up to $5,500. After another week, I received a call that there was more work to be done increasing the total cost of repairs by an additional $1,000. When I finally picked the car up, I was notified that the estimates I received were miscalculations & my repair costs totaled $7,512.23. Since this ordeal, I have talked to several GMC owners with cars of a similar age & low mileage. These owners have experienced the exact same issues. Throughout my conversations, I learned there is a service bulletin out on the issue with the lifters, but no recall. The lifter issue is a serious safety hazard. I have made multiple attempts to reach someone at GM’s corporate office to try & initiate a formal recall for the lifters. No one has been able to tell me how a recall gets issued. This whole ordeal has been a massive burden, both emotionally & financially for my family. It feels as though my young children & I were put in harm’s way for a known GMC issue that could have been avoided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522172May 15, 2023
EXTERIOR LIGHTING
Both tail lights have stopped working. I purchased in 2019 with 60k miles and by the time the first tail light failed, I was over the 72k limit. If these lights failing was an issue before, it still is an issue and the special warranty should be extended to ensure replacement of faulty items.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521812May 13, 2023
ELECTRICAL SYSTEM, STEERING, BACK OVER PREVENTION: WARNINGS
When turning left the vehicle locks up and turns off, after that messages about the parking assist and versatrack starts popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518586April 24, 2023
ENGINE, POWER TRAIN
Vehicle had lifter and valve noise Lifters and valves became stuck due to Active Fuel Management system failure Transmission shifted poorly due to this condition. Resulting in engine failure and engine replacement at my expense Total cost $12,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515024April 2, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Driving at a normal speed around 30 mph when vehicle suddenly becomes hard to steer as if the power steering just cut out or off therefore making it extremely difficult to control the vehicle and felt like a rough ride while this is taking place.....Definitely sounds like a safety issue......DASH READING WARNING SERVICE PWWR STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513458March 23, 2023
POWER TRAIN
Today my GMC Yukon, lurked forward so hard it hurt my neck, shoulders, and back, I know this is dangerous and has happened before, the lurches are becoming more forceful and powerful and I'm afraid now of driving it far or distance, I don't want anything to happen to me or my family while driving, I must be able to get to appointments etc. This today scares me really bad and I need help with this vehicle...Had I not braked quick I would have been in the pond in front of me the lurk was hard pain shot from back to neck and I went forward, had on my seat belt loges...If not better in the morning I will seek medical attention, I'm really hurting...GMC said noting wrong on both occasions I asked when it was mild in 2019, again 2023, nothing...no...also no warning lights are on
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11502097January 17, 2023
SERVICE BRAKES
Brake vacuum repair. Could not stop vehicle. Brakes would get hard and vehicle kept moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497964December 19, 2022
UNKNOWN OR OTHER
I was driving down the highway and out of no where I hear this loud kaboom! I ducked thinking something just hit me and pull over but here glass tinkling around. I automatically know it is my sunroof so I get out and look and my sunroof exploded. (Looked like it was pushed up.) Luckily I had the inside part shut or I and my passenger would have been covered in glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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