GMC Yukon Complaints (2015)

667 consumer complaints on file.

#11185191March 13, 2019
ENGINE, FUEL SYSTEM, GASOLINE, SUSPENSION
2015 GMC YUKON SLE. CONSUMER WRITES IN REGARDS TO PRESSURE BOOMING SENSATION WHILE DRIVING VEHICLE. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186321March 12, 2019
EXTERIOR LIGHTING
FAULTY BACK TAIL LIGHTS. THE ENTIRE ASSEMBLY FAILS WITH THE BACK BRAKE LIGHTS BEING OUT DUE TO FAULTY SOLDIERING AND PART. MAJOR SAFETY HAZARD. GM WILL NOT REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186013March 11, 2019
EXTERIOR LIGHTING
THE TAIL LIGHTS ARE FAULTY. THIS IS THE SECOND TIME I'VE HAD AN LED TAIL LIGHT GO OUT. SECTIONS OF THE LIGHTS COME ON AND OFF. ONE TAIL LIGHT ASSEMBLY HAS BEEN REPLACED ALREADY. THEY ALSO GET CONDENSATION ON THE INTERIOR OF THE ASSEMBLY. THIS APPEARS TO BE A COMMON THEME FOR A TAIL LIGHTS ON GM SUV'S FROM 2015-2018. THESE LIGHTS CAN BE PURCHASED FOR ANYWHERE BETWEEN $400. TO $900 RANGE FOR JUST ONE! THEY ARE ON A VEHICLE WHICH HAS A BASE PRICE OF OVER $50K AND LAST LESS THAN TWO YEARS! COME ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185653March 10, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
LED BRAKE LIGHTS FAILED IN BOTH TAIL LAMPS. LED IS SUPPOSED TO BE A LONGER LASTING ALTERNATIVE TO STANDARD LIGHTS. UNFORTUNATELY THE WAY GM DESIGNED THESE YOU CANNOT SERVICE OR REPAIR THEM LIKE YOU CAN WITH A TRADITIONAL BULB. AFTER MUCH RESEARCH IT APPEARS THAT THERE IS A THIN STRIP THAT BREAKS IN THE CIRCUIT CAUSING BOTH TAILLAMPS TO LOOSE FUNCTIONALITY, THERE IS NO BULB OUT WARNING SO THE DRIVER IS NOT ALERTED. AND WITH NO BRAKE LAMPS THIS COULD RESULT IN A CRASH OR INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185596March 9, 2019
EXTERIOR LIGHTING
PASSENGER SIDE REAR BRAKE LIGHT WAS WORKING INTERMITTENTLY AND NOW HAS STOPPED WORKING ALL TOGETHER. THE BRAKE LIGHT UNIT IS A SEALED UNIT THAT CAN NOT BE SERVICED, IT MUST BE REPLACED ENTIRELY. VERY COMMON PROBLEM ON THIS MODEL DUE TO A FAULTY BRAKE LIGHT ASSEMBLY. FAILURE OF BRAKE LIGHTS PUTS THE SAFETY OF MY FAMILY IN JEOPARDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184992March 8, 2019
EXTERIOR LIGHTING
TAIL AND BRAKE LIGHTS FAILED. UPON INSPECTION IT WAS FOUND THAT THE CONDUCTIVE PLATE BETWEEN THE LEDS HAD CRACKED/BROKEN IN BOTH ASSEMBLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184266March 5, 2019
UNKNOWN OR OTHER
AC CONDENSER LEAKING AT 72000 MILES, SO OUTSIDE OF WARRANTY. SHOULD BE COVERED REGARDLESS OF MILEAGE DUE TO A KNOWN ISSUE IN SPECIAL PROGRAM 17336. BOUGHT THIS CERTIFIED FROM DEALER IN 2017. AC JUST STOPPED COOLING A COUPLE OF WEEKS AGO, JUST BLOWS WARM AIR. IMPACTS DEFROSTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183932March 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
ENGINE SHUTS OFF, STEERING ASSIST DISAPPEARS AND STEERING WHEEL IS JERKED OUT OF MY HAND, STABILITRAK WARNINGS ON DASH, HVAC SCREEN GOES BLANK, CHIMES START GOING OFF. THIS OCCURRED AS I WAS PULLING INTO A PARKING LOT AND I ALMOST HIT ANOTHER CAR. THE VEHICLE WAS MOVING AT NO MORE THAN 10MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184204March 4, 2019
STRUCTURE:BODY, EXTERIOR LIGHTING
FAULTY, POORLY MADE TAIL LIGHTS THAT NEED TO BE ENTIRELY REPLACED (NOT JUST THE BULB) AT MORE THAN $700 EACH. WHEN SPENDING SO MUCH ON A CAR, THIS IS LITERALLY INSANE NOT TO BE COVERED UNDER ANY WARRANTY. GMC DRIVERS DESERVE MORE THAN THIS POORLY MADE LED LIGHT SYSTEM. THE PLASTIC WINDOW TRIM PIECES ALSO DETACH DUE TO CHEAP PLASTIC CLIPS. I'VE HAD TO LITERALLY USE DOUBLE SIDED TAPE AND GLUE TO STICK THEM BACK ON A $70K+ CAR. IT'S HUNDREDS OF DOLLARS TO REPLACE PIECES THAT ARE LITERALLY PART OF THE BODY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182841February 27, 2019
EXTERIOR LIGHTING
THE BRAKE LIGHTS HAVE GONE OUT WITH ONLY 42000 MILES ON IT. I HAVE READ ON MESSAGE BOARDS ACROSS THE NATION THIS IS A MAJOR PROBLEM. DEALER WANTS 800 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180890February 18, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LED LIGHTS HAVE WENT OUT ON RIGHT SIDE, AS WELL AS BREAK LIGHTS. THIS IS A KNOW ISSUE TO GMC, AND YET THEY WILL NOT CORRECT IT. MY QUOTE TO HAVE IT FIXED WAS 2493.00 FROM LOCAL DEALERSHIP. THAT IS CRAZY. LED LIGHTS SHOULD LAST A WHOLE LOT LONGER THAN THIS. ALSO CONDENSATION IS IN THE FRONT HEADLIGHT WITH NO HOLES OR CRACKS. IF THIS HAPPENS WITH HOUSE WINDOWS, THEY ARE REPLACED BY THE MANUFACTURER. THERE ARE SO MANY COMPLAINTS, I WILL ALSO BE CONTACTING THE BETTER BUSINESS BUREAU. GMC KNOWS THERE IS A PROBLEM WITH THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180836February 18, 2019
SERVICE BRAKES
BRAKING BECOMES "HARD" AFTER BRAKING WHILE MOVING (E.G. IN RUSH HOUR TRAFFIC OR SLOWLY GOING DOWN A HILL).THIS STARTED WHILE GOING DOWNHILL IN AN ANIMAL RESERVE. I WAS INCHING FORWARD TO GET BETTER VIEWS OF THE ANIMALS. HALFWAY DOWN THE HILL THE BRAKES COMPLETELY FAILED. I HAD TO LITERALLY STAND UP ON THE BRAKE, AND IT STILL WOULDN'T STOP THE CAR. AFTER TAKING MY FOOT OFF THE BRAKE FOR A BIT, THE PROBLEM FIXED ITSELF. WHEN I TOOK IT TO THE DEALER, THEY SAID IT WAS A FAULTY VACUUM PUMP ($500 REPAIR), BUT ONLINE RESEARCH SAYS REPLACING THE VACUUM PUMP DOESN'T SOLVE THE PROBLEM. NOTE, THIS PROBLEM CONTINUES TO PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175695February 8, 2019
EXTERIOR LIGHTING
OUR PASSENGER TAILLIGHT WENT OUT AND THE DEALERSHIP COST TO REPLACE IT WAS $811. I CALLED GMC CUSTOMER SERVICE AND AFTER 4 DAYS AND MULTIPLE PHONE CALLS THE BEST THEY COULD OFFER IN FINANCIAL ASSISTANCE WAS $80. I ASKED THE DEALERSHIP IF I COULD HAVE THE BROKEN LIGHT AND THEY WANTED ME TO PAY $50 TO TAKE IT WITH ME. A GOOGLE SEARCH TURNED UP MANY INSTANCES OF THIS HAPPENING. THE DEALERSHIP TOLD ME THAT THEY REPLACE 1-2 PER WEEK. THE TAILLIGHT REPLACEMENT ON THE YUKON FAMILY IS A SCAM. IT IS UNETHICAL FOR THEM TO CHARGE THAT MUCH FOR A REPLACEMENT WHEN IT IS INOWN TO BE DEFECTIVE. THE CAR IS LESS THAN 4 YEARS OLD AND HAS 66K MILES AND HAS NOT BEEN IN ANY COLLISIONS. JUST NORMAL ROUTINE USE RESULTED IN A COSTLY REPAIR AND, MORE IMPORTANTLY, IRRESPONSIBLE CUSTOMER SERVICE FROM THE GMC EMPLOYEES WHO WERE IN CHARGE OF HANDLING MY CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174871February 6, 2019
EXTERIOR LIGHTING
TAILLIGHTS WORKS INCONSISTENT NO BRAKE LIGHTS TOOK TO DEALER THEY SAID THE BOTH LIGHTS NEED TO BE REPLACED AND MY WARRANTY DOESN'T COVER IT THEY SAID THESE VEHICLES ARE KNOWN FOR HAVING THIS PROBLEM NEED FOR HELP WITH THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173813February 3, 2019
ELECTRICAL SYSTEM
WIRING TO RADIATOR FAN CAUGHT ON FIRE. I WAS DRIVING THE CAR WHEN I SMELLED SMOKE. WHEN I PULLED OVER SMOKE WAS COMING FROM THE HOOD I OPENED THE HOOD AND THERE WAS OPEN FLAMES ON THE FAN WIRING WIRING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173848February 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
'TAKATA RECALL' WE JUST PURCHASED OUR 2015 YUKON DINALI XL DECEMBER 20, 2018 AND HAVE HAD NOTHING BUT PROBLEMS WITH BRAKE LIGHT ( WHILE IN MOTION ) ON DRIVER-SIDE WORKING INTERMITTENTLY, SO WE REPLACED BOTH TAILLIGHTS WITH BRAND NEW ($700) ENCLOSED REAR LIGHT ASSEMBLY AND NOW WE ARE HAVING AN ISSUE WITH DRIVER SIDE ONCE AGAIN. I'M VERY PROUD TO BUY AMERICAN MADE PRODUCTS BUT AFTER SEEING HOW MANY GMC MONTHLY COMPLAINTS WITH THIS SAME ISSUE, YOU WOULD THINK THAT GM WOULD STAND BEHIND THEIR PRODUCT. I KNOW MYSELF BEING IN BUSINESS IF I HAD A COMPLAINS MORE THAN THREE TIMES A MONTH I WOULD TRY MY BEST TO CORRECT THE PROBLEM TO KEEP FROM HAVING A BAD REPUTATION AND HAVE A FUTURE CUSTOMERS!! I TAKE PRIDE IN MY WORK FOR WHAT OUR CUSTOMER PAYS, AND EXPECT THE SAME FOR WHAT I PAY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173673February 2, 2019
SERVICE BRAKES
WHEN SLOWLY TURNING INTO GARAGE, BRAKE PEDAL BECAME "HARD" AND REQUIRED SIGNIFICANT FOOT FORCE TO STOP THE VEHICLE. THE CONDITION HAS NOT IMPROVED AND I WILL HAVE TO TOW THE VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172186January 25, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE OWN A 2015 GMC YUKON WITH ONLY 51,000 MILES ON IT. THE REAR TAILLIGHTS ARE BOTH INTERMITTENT. SOMETIMES THEY WORK, SOMETIMES THEY DON'T. I RECENTLY TOOK THE VEHICLE INTO THE DEALERSHIP FOR SERVICE AND THEY SAID REPLACEMENT OF THE ENTIRE LIGHT WAS THE ONLY WAY TO FIX THE ISSUE. THEY ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE AND THAT THEY HAVE SERVICED MANY VEHICLES WITH THE SAME ISSUE. THE SERVICE PERSON ADVISED THAT THERE IS A CIRCUIT THAT OVER TIME BREAKS AND THE CONNECTION BECOMES LOOSE. WHEN THE METAL TOUCHES AND A COMPLETE CIRCUIT IS MADE, THE LIGHT WILL TURN ON. WHEN IT DOESN'T TOUCH (FAULTY), THE TAILLIGHT AND BRAKE LIGHTS WILL NOT ILLUMINATE. THIS IS A MAJOR SAFETY HAZARD. A SIMPLE INTERNET SEARCH SHOWS THAT THIS ISSUE IS VERY COMMON AND GM DOESN'T APPEAR TO BE DOING ANYTHING TO ADDRESS IT. BECAUSE IT INVOLVES THE BRAKE LIGHTS, THIS IS VERY CONCERNING. NOT TO MENTION, THAT A REPLACEMENT IS $800. I HAVE ALREADY SPENT $800 FOR ONE SIDE, NOW THE OTHER SIDE IS OUT AS WELL. I FEEL THAT THIS SHOULD BE A RECALL ISSUE SINCE IT'S AN OBVIOUS SAFETY ISSUE THAT IS CAUSED BY FAULTY PARTS. HERE IS JUST ONE OF THE LINKS THAT DESCRIBE THIS ISSUE IN DETAIL: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T53845_DS768963
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171960January 24, 2019
SERVICE BRAKES
FAULTY BRAKE VACUUM PUMP CAUSED VEHICLE TO NOT BRAKE AT SLOW SPEEDS WHEN ATTEMPTING TO STOP IN DRIVE THRU RESTAURANT AND STOP LIGHT ON STATE ROUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171582January 23, 2019
ELECTRICAL SYSTEM
CAR WAS PARKED IN COVERED GARAGE FOR 2 MONTHS. BATTERY WENT DEAD. ATTEMPTED TO CHARGE BATTERY WITH 20 AMP CHARGER AND BATTERY WOULD NOT TAKE A CHARGE. ATTEMPTED TO START CAR WITH BATTERY BOOSTER PACK AND LIGHTS WOULD COME ON, BUT CAR WOULD NOT START SITTING IN VEHICLE WITH KEY FOB. CONSOLE DISPLAY SAID THAT STEERING WHEEL WAS LOCKED. CALLED AAA AND THEY CAME OUT TO REPLACE BATTERY. IT WAS THE ORIGINAL BATTERY...BUT HAD WORKED PERFECTLY WHEN CAR WAS PARKED EARLIER. NEW BATTERY ALLOWED LIGHTS AND ALL OTHER FUNCTIONS TO WORK, BUT CAR WOULD STILL NOT START. I CLOSED DOORS....HOOD AND THEN WAS ABLE TO START CAR WITH KEY FOB REMOTE STARTER. CAR WORKED PERFECTLY. SHUT CAR OFF AND TRIED TO START AGAIN AND WOULD NOT START NORMALLY, BUT WOULD START FINE REMOTELY. CALLED DEALERSHIP AND THEY HAD NOT HEARD OF THIS ISSUE, AND I MADE APPOINTMENT TO BRING IN. TWO DAYS BEFORE APPOINTMENT, CAR WOULD NOT EVEN START REMOTELY. ONLY THING THAT HAPPENED WAS THAT OUTSIDE MIRRORS WOULD RETRACT WHEN I TRIED TO START REMOTELY. PAID $90 TO HAVE CAR FLATBED TOWED TO DELEARSHIP. PAID $234.99 FOR DEALERSHIP TO CLEAR ALL CODES AND REPROGRAM. HAVE CALLED GMC SEVERAL TIMES AND THEY REFUSE TO ACKNOWLEDGE PROBLEM OR REIMBURSE ME. DEALERSHIP HAD NEVER SEEN THIS ISSUE BEFORE AND TOLD ME WHEN THEY SPOKE WITH GMC TECHNICAL DEPARTMENT THAT THIS ISSUE HAD NEVER OCCURRED. I FIND THAT VERY SUSPICIOUS. HOW COULD A BAD BATTERY TRIGGER A COMPUTER TO NOT ALLOW THE CAR TO START. THIS IS A VERY DANGEROUS SITUATION BECAUSE IF I WAS STRANDED ON A HIGHWAY AND THE BATTERY WENT DEAD AND A NEW BATTERY OR JUMP START WOULD NOT ALLOW COMPUTER TO START CAR, THERE COULD BE UNFORTUNATE CONSEQUENCES. I HAVE OWNED DOZENS OF CARS WITH THEFT DETERRENT SYSTEMS AND A BAD BATTERY THAT HAS BEEN REPLACED HAS NEVER TRIGGERED THE SYSTEM TO MAKE THE VEHICLE UNABLE TO START. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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