GMC Yukon Complaints (2004)

317 consumer complaints on file.

#10101473November 22, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE THE VEHICLE PARKED THE REAR WINDOW EXPLODED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB......THIS YUKON WAS A RENTAL FROM ENTERPRISE IN COLLIERVILLE, TN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083419October 6, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *LA THE CONSUMER WAS ALMOST REAR ENDED BY A DUMP TRUCK AS A RESULT OF THE ENGINE SHUTING DOWN WHILE DRIVING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090427September 4, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE HAS A NEW SECURITY DEVICE NOT AS DESCRIBED IN MANUAL. I HAD A FLAT IN HORRIBLE CONDITIONS AND COULD NOT THE SPARE OFF THE WINCH. GMC REFUSED TO CORRECT ALL MANUALS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090232September 1, 2004
PARKING BRAKE
WHILE DRIVING VEHICLE SUDDENLY LOST ACCELERATION. CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO PULL OVER BY COASTING THE VEHICLE TO THE SHOULDER. THEN VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. THEN, NOTICED THAT THE REAR PASSENGER WHEEL SMOKE WAS COMING FROM IT. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE EMERGENCY PARKING BRAKE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088648August 26, 2004
EQUIPMENT
AFTER ENGINE IS WARMED UP, USUALLY AFTER DRIVING JUST A FEW MILES, THERE IS A LOUD BANGING NOISE THAT APPEARS TO BE COMING FROM THE MUFFLER. IT HAPPENS APPROX EVERY 8-12 SECONDS WITH THE TRUCK RUNNING OR OFF. I TOOK IT TO THE DEALER AND THEY SAID THAT THEY DIDN'T HEAR IT, ALTHOUGH THE SALES MANAGER THAT SOLD ME THE VEHICLE HEARD IT. THEY SAID TO BRING IT BACK LATER AND THAT THERE IS A BULLETIN OUT ON IT BUT GMC HAS NOT RELEASED THE PARTS SO THEY CAN'T FIX IT EVEN IF THEY DID HEAR IT. WHEN I AM SITTING NEXT TO ANOTHER VEHICLE, FOR EXAMPLE AT A LIGHT, IT SOUNDS LIKE SOMETHING IS HITTING THEIR VEHICLE AND IS COMING FROM MINE. WITH ROAD RAGE BEING WHAT IT IS THESE DAYS I AM AFRAID THAT SOMEONE WILL NOT UNDERSTAND THAT GMC HAS "NOT RELEASED THE PARTS" TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086555August 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHEN MY 2004 GMC YUKON WARMS UP, A LOUD REPETITIVE CLANGING NOISE EMINATES FROM THE EXHAUST SYSTEM. THIS CAN BE HEARD WHILE DRIVING AND CONTINUES FOR A PERIOD AFTER THE VEHICLE IS TURNED OFF. THE YUKON WAS PURCHASED NEW ON 5/31/04 AND BEGAN MAKING THE NOISE WITHIN 500 MILES. GMC SAYS ENGINEERING HAS BEEN WORKING ON THE PROBLEM SINCE 11/03 AND IT INVOLVES METAL IN THE EXHAUST SYSTEM BEING DEFORMED BY THE HEAT. I HAVE SPOKEN WITH SEVERAL OTHER YUKON OWNERS AND MADE A POINT TO LISTEN TO OTHER YUKONS ON THE ROAD AND HAVE NOT FOUND ANOTHER YUKON EXHIBITING THE SAME PROBLEM. GMC REFUSES TO REPLACE THE EXHAUST SYSTEM. IF THE METAL IS DEFORMED, HOW DO I KNOW THAT IT IS NOT LEAKING FUMES INTO THE PASSENGER COMPARTMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080800July 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST SYSTEM ON MY NEW 04 YUKON DENALI HAS AN EXCESSIVE AMOUNT OF POPPING AND CRACKING NOISE AFTER IT IS TURNED OFF. I HAD AN 03 DENALI PRIOR TO THIS AND IT DID NOT DO THIS. THIS HAS GONE ON SINCE I GOT THE VEHICLE. DEALER SAYS THERE IS NOTHING THEY CAN DO ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080596July 8, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HIGH BEAM ON PASSENGER SIDE WASN'T OPERATING, CHECKED BULB, NOT BURNED OUT, FUSE IN ENGINE COMPARTMENT FAILED, REPLACED FUSE HIGH BEAM SWITCHED ON, FUSE BLOWS AGAIN CONTINUES TO BLOW FUSES INSTANTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071671July 6, 2004
TIRES
WHILE CHECKING THE AIR PRESSURE FOR THE TIRES OF A NEW PURCHASED VEHICLE CONSUMER NOTICED THE PRESSURE WAS 44 POUNDS. THE STANDARD AIR PRESSURE SHOULD BE 32 POUNDS IN THE DOOR PANEL. ALSO, FIRESTONE RECOMMENDED 32 POUNDS. *AK GM SUGGESTED THAT A 17 INCH TIRE WOULD BE A TIGHT FIT IN THE SPARE CAVITY, WHICH WERE HE SIZE ON THE CONSUMER'S VEHICLE. THE CONSUMER STATED THAT HE HAS DRIVEN THE VEHICLE WITH AN OFF SIZED TIRE AND IT WAS HARD TO HANDLE. (BRIDGESTONE DUELER HT) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079080June 30, 2004
STEERING
IN MY 2004 YUKON DENALI THE STEERING WHEEL PUMP WENT UP. THE VEHICLE WAS PURCHASED ON MAY 8, 2004 AND TO MY DISCOVERY THE FAILURE OCCURED ON JUNE 26, 2004. WHILE DRIVING I NOTICED A LOUD HUMMING SOUND COMING FROM THE TRUCK. IT WAS NOTICEABLE WHEN I DEPRESSED THE GAS PETAL AND ALSO WHILE TURNING THE STEERING WHEEL. I CONTACTED ONSTAR TO PERFORM A DIAGNOSTIC OF THE VEHICLE IN HOPES THEY COULD DETERMINE THE PROBLEM. ONSTAR WAS ABLE TO ASSESS MY TRUCK AND INFORMED ME THAT NOTHING WAS MALFUNCTIONED ELECTRICALLY WHICH INDICATED A MANUAL DYSFUNCTION. FOR A MATTER OF THIS MAGNITUDE TO HAVE GONE WRONG IN SUCH A SHORT PERIOD OF TIME, LEADS ONE TO BELIEVE THAT THE DEALERSHIP SOLD ME A LEMON OR DID NOT PERFORM A THOROUGH ASSESSMENT OF THE VEHICLE PRIOR TO SELLING IT TO ME. ON THE NEXT BUSINESS DAY, JUNE 28, 2004, I DROVE MY TRUCK INTO THE SERVICE CENTER, ANDERSON AUTOMOTIVE OF HUNT VALLEY MARYLAND FROM WHICH IT WAS PURCHASED. TO BEGIN WITH, WHEN I RESEARCHED AND CHOOSE THE SUV OF MY LIKING, I WENT TO ANDERSON AUTOMOTIVE OF HUNT VALLEY AND TEST DROVE THE TRUCK I WANTED. THE STOCK NUMBER OF THE TEST DRIVEN VEHICLE WAS 4J269973. THE DEALER ASSURED ME THAT THE VEHICLE WAS IN EXCELLENT CONDITION AND WOULD NOT BE SOLD TO ANYONE AND WAS ON HOLD FOR ME. AT THE TIME OF PURCHASE, THE STOCK NUMBER OF THE VEHICLE SOLD TO ME WAS 4J195367 (A CLEAR MISMATCH FROM THE ONE I TEST DROVE). MY CONCERN IS THAT THIS DEALER INTENTIONALLY SWITCHED AND SOLD TO ME A FIFTY THOUSAND DOLLAR DEFECTIVE VEHICLE. THIS INCIDENT HAS RAISED RED FLAGS IN MY TRUST WITH THIS DEALERSHIP AND THEIR CONSUMER PRACTICES. I AM SO DISTURBED BY THIS EXPERIENCE AND HOW THE CLEAR DECEPTIVENESS IN SWITCHED VEHICLES OCCURRED, THAT IF NECESSARY, MY NEXT STEP WILL BE TO CONTACT THE DMVA (DEALER COMPLIANCE) AS WELL AS THE STATE'S ATTORNEY GENERAL FOR FURTHER INVESTIGATION INTO THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075212June 11, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL HAS TO BE PUSHED VERY HARD TO GET DECELERATION TO OCCUR. WHEN I HAD TO STOP QUICKLY AFTER GOING 65 MPH I ALMOST HIT THE ARK HIGHWAY AND TRANSPORTATION DEPARTMENT DUE TO THE LACK OF CONTROL OF STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071747June 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 12 MPH DRIVERS SIDE UPPER BALL JOINT COLLASPED WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A SIGN POLE HEAD ON. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR REPAIRS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10074332May 27, 2004
TIRES:TREAD/BELT
WHILE DRIVING 55 MPH, CONSUMER NOTICED A LOUD NOISE COMING FROM THE FRONT END OF VEHICLE. THE CONSUMER PULLED OVER AND NOTICE THE DRIVER SIDE TIRE TREAD HAD BLEW OUT. BRIDGESTONE DUELER HT PT26570R17. PLEASE PROVIDE DETAILS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074297May 26, 2004
SERVICE BRAKES, HYDRAULIC
THE CONSUMER WOULD HAVE TO DEPRESS THE BRAKE PEDAL HARD TO THE FLOOR FOR VEHICLE DECELERATION. THIS WOULD CAUSE EXTENDED STOPPING DISTANCE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073337May 10, 2004
POWER TRAIN:DRIVELINE
THERE WAS MALFUNCTION IN THE POWER TRAIN DRIVELINE, WHICH RESULTED*JB IN THE TRUCK SHIFTING FROM 2WD TO 4WD BY ITSELF. THE DEALERSHIP HAS SERVICED THE TRUCK 3 TIMES AND REPLACED THE 4WD SWITCH AND THE TRANSFER CASE. THE PROBLEM STILL EXIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067417April 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND WITHOUT WARNING CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL FOR EXAMINATION. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND DEALER WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10058481February 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I JUST BOUGHT A NEW 2004 GMC YUKON, 2WD. MILES ON IT WAS 188. AFTER PURCHASING THE VEHICLE, I DROVE IT HOME WHICH IS ABOUT 10-15 MILES AWAY. AS I GET CLOSE TO HOME, THE BELL IN THE CAR STARTS TO CHIME, THE ROOF LIGHTS TURN ON, AND ACROSS THE ODEMETER READER, IT READS "PASSENGER DOOR AJAR". I PARKED MY CAR AND HAD HIM SHUT THE DOOR AGAIN. AS I DROVE OFF, THE BELL CHIMES, THE LIGHTS ARE STILL ON, AND IT STILL READS "PASSENGER DOOR AJAR". SO I GET OUT AND OPEN AND CLOSE ALL THE DOORS INCLUDING THE TRUNK. SAME PROBLEM. THIS GOES ON EVEN AFTER I GOT TO THE DEALERSHIP. TOLD THE SALES MANAGER THE PROBLEM. HE SAW IT FOR HIMSELF AND TOLD ME TO BRING IT TO THE MECHANICS. WENT TO THE MECHANICS AND THREE OF THEM SAW THE PROBLEM. ONE OF THEM RECOGNIZED IT AND TOLD ME THAT IT WAS A WIRE LOOSE ON THE PASSENGER DOOR. HE CALLED IT AN "AUSCHUWAITER" (SP?). HE SAID HE WOULD HAVE TO TAKE THE DOOR APART. THE MANGER CALLED IT A "SIMPLE SITUATION" AND THIS IS WHAT I REPLIED, "IT'S NOT "SIMPLE" WHAT IF I HAD DECIDED TO TAKE THAT DRIVE WITH MY 9 YEAR OLD DAUGHTER AND THE PROBLEM OCCURS. AND IN THE EXCITEMENT, WHILE I'M TRYING TO FIGURE OUT WHAT TO DO, SHE UN-BUCKLES HER SEATBELT AND OPENS THE DOOR, FALLS OUT INTO THE FREEWAY, I PANIC AND LOSE CONTROL OF THE CAR. WE CAUSE THIS HUGE TRAFFIC ACCIDENT WITH FATALITIES, MY DAUGHTER COUNTED." MANAGER TOLD ME, IT'S A BIG CAR WITH 100,000 PARTS. NOT ALL OF THEM ARE GOING TO BE PERFECT. 1/5000 WAS HIS ESTIMATE, PROBLEMATIC WISE. THE MECHANIC SAID HE HAD SEEN THIS MANY TIMES ON A GMC, BUT I DID NOT SEE ANY COMPLAINTS FILED SO HERE'S MINE. IT'S JUST BEEN A DAY AFTER I GOT IT REPAIRED BECAUSE THEY HAD TO ORDER THE PART IN ORDER TO FIX THE PROBLEM. WE'LL SEE HOW IT HANDLES NOW. HAD I KNOWN OF THIS PROBLEM, I WOULDN'T HAVE SIGNED MY BLOOD FOR IT. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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