GMC Yukon Complaints (2001)

232 consumer complaints on file.

#757860February 6, 2002
TRAILER HITCHES
ON 8/7/2001 I TOOK MY GMC YUKON XL TO THE DEALER AND REQUESTED THEY REPLACE MY FACTORY INSTALLED HEAVY DUTY TRAILER RECEIVER HITCH DUE TO IT BENDING UP APPROXIMATELY 3" DUE TO THE TORSION BARS PULLING UP ON THE HITCH TO PUT MORE WEIGHT ON THE FRONT WHEELS. I AM TOWING A 26' HI-LO TRAVEL TRAILER THAT IS CONSIDERABLY LESS WEIGHT THAN THE GMC HITCH IS DESIGNED FOR. I HAVE PULLED THIS SAME TRAILER WITH THE SAME TRAILER HITCH BALL, TORSION BARS, SWAY BARS PULLING IT WITH MY 1997 FORD EXPLORER. THE TRAILER HITCH RECEIVER NEVER BENT LIKE THE GMC RECEIVER HITCH DID ON MY FIRST TRIP TO CANADA. I SPOKE TO THE SERVICE MANAGER, MR. HOLZHAVER, AND SHOWED HIM BOTH THE GMC BENT RECEIVER HITCH AND THE FORD EXPLORER UNDAMAGED RECEIVER HITCH. HE REFUSED TO REPLACE THE TRAILER HITCH AND SAID IT WAS NOT COVERED UNDER THE FACTORY WARRANTY. THE DESIGN OF THIS TRAILER RECEIVER HITCH IS UNSAFE AND SHOULD NOT BE ABLE TO BEND UP 3 INCHES WHEN THE TORSION BARS ARE INSTALLED. IF THE HITCH BREAKS LOOSE THIS 26' TRAILER COULD COME LOOSE CAUSING A DEVASTATING ACCIDENT ON OUR HIGHWAYS. YOUR CO-OPERATION IN GETTING THIS HITCH REPLACED AND REDESIGNED WOULD BE GREATLY APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756450January 5, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS IS THE SECOND TIME THE FULE PUMP HAS FAILED. IT'S A BRAN NEW VEHICLE!!!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756262December 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756064December 26, 2001
TIRES
BRAKING TO AVOID ACCIDENT AND RIGHT FRONT TIRE BLEW OUT, RENDERING VEHICLE UNSTEERABLE, OUT OF CONTROL. SPUN IN CIRCLES AND WENT INTO DITCH IN MEDIAN OF 4 LANE HIGHWAY.*AK (DOT NUMBER: 8X72 TIRESIZE: P265/70R16)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#6900594December 7, 2001
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE WAS INVOLVED IN AN ACCIDENT, AIR BAGS DID NOT DEPLOY. *AK THE CONSUMER STATED THAT THE VEHICLE WAS HIT VERY HARD. THE IMPACT DAMAGED THE INSTRUMENT PANEL, BROKE THE WINDSHIELD, AND THE FRONT AND REAR PASSENGER DOORS NEEDED REPAIR. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#898365October 29, 2001
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SEAT BELT WOULD TIGHTEN DOWN OR LOCK UP UPON MOVEMENT IN SEAT WHILE DRIVING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WAS A NORMAL OPERATION. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004813October 10, 2001
STEERING: STEERING WHEEL/HANDLE BAR
VEHICLE PULL TO THE RIGHT, CHECKED ALIGNMENT AND TIRE BALANCED POSSIBLY A COMPONENT OF THE STEERING COLUMN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753003October 9, 2001
TRAILER HITCHES
ON A RECENT TRIP TO CANADA IT WAS FOUND THAT FOUR(4) OF THE WELDS HOLDING THE SQUARE RECEIVER TO THE HORIZONTAL MEMBER WERE CRACKED, ONE WELD WAS OK. NOT BEING SATISIFED WITH THE WEIGHT DISTRIBUTION PERFORMANCE OF THE HITCH I HAD CONTACTED CAN-AM RV CENTER (TOWING SPECALISTS) IN ONTARIO CANADA TO CHECK THE HITCH WHILE I WAS UP THERE. WHEN RAISING THE VEHICLE ON THE LIFT THEY FOUND FOUR CRACKED WELDS WHICH THEY REPAIRED AND ATTACHED SOME ADDITIONAL MEMBERS TO THE FRAME IN ORDER TO TRANSFER MORE WEIGHT TO THE FRONT AXLE. PRIOR TO THIS MODIFICATION I WAS REDUCING THE FRONT AXLE LOAD BY 600#, WHICH MADE THE FRONT END OF THE VEHICLE LIGHT. I BELIEVE THIS RECEIVER IS OVER RATED AND VERY DANGEROUS. THIS FACTORY RECEIVER IS RATED AT 12000# TRAILER WEIGHT AND 1500# TONGUE WEIGHT WHICH I BELIEVE TO BE OVER RATED. IT ALSO DOES NOT TRANSFER THE WEIGHT EVENLY OVER THE VEHICLE AS IT SHOULD. I AM TOWING A 9000# TRAILER WITH A HITCH WEIGHT OF 1200#. IT APPEARS THAT THE GM PRIORTY IS SELLING YUKON'S AND INCLUDING A RECEIVER FROM THE LOWEST BIDDER. AS OF THIS DATE I HAVE BEEN TOLD BY GM THAT THEY NOT REIMBURSE ME FOR THE WELD FIX($70) BECAUSE IT WAS NOT DONE BY A GM DEALER. IF SOMEONE DROPS A $40,000 TRAILER ON THE INTERSTATE IT WILL COST GM MORE THAN $70. GOOD LUCK AND THANKS, LLOYD BADMAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751833September 7, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING ON A ROUGH SURFACE AT CONSTRUCTION ZONE ABS ACTIVATED, CAUSING NEARLY COMPLETE LOSS OF STOPPING ABILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751774September 6, 2001
TIRES
WAS SOLD NEW VEHICLE WITH P265 TIRES. GMC SAYS THE DEALER CAN PUT ANY TIRE HE WANTS ON THE VEHICLE,THE DEALER DIDN'T KNOW IT STATES IN OWNERS MANUAL DON'T USE TIRE CHAIS WITH P265 TIRES. SEE PAGE 6-52 YUKON 2001 OWNERS MANUAL. I HAVE FILED A COMPLAINT WITH GMC #C05410969. I FEEL IT IS A SERIOUS CONDITION FOR A DEALER TO BE ABLE TO SELL A VEHICLE WITH P265 TIRES WITHOUT HAVING TO AT LEAST WORN BUYER THAT THEY CAN NOT USE SNOW CHAINS ON P265. I REALLY FEEL THIS IS A DANGEROUS DEALER SELLING PRACTICE. NOTE: > THIS APPLIES TO ALL GMC PICKUP'S AND SUV'S.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785502August 30, 2001
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION PUMP FAILED CAUSING THE VEHICLE TO ALMOST STALL IN TRAFFIC WHILE ATTEMPTING A LEFT-HAND TURN, THE CONSUMER IS REQUESTING THAT THE DEALER REPLACE THE TRANSMISSION WITH A NEW ONE INSTEAD OF RETRO-FITTING THE EXISTING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751233August 27, 2001
TIRES
11:45AM ON 8/27/01 TIRE SEPARATION OCCURRED AT 60 MPH ON PA RTE 476S, MILE MARKER 14. CONTACTED GM WHO COULD CARE LESS; THEY DID NOT RECORD THE INCIDENT EVEN THOUGH I TRIED TO REPORT IT; THEY TOLD ME TO CONTACT FIRESTONE AND THAT IT WAS NOT GM'S PROBLEM; CALLED FIRESTONE AND ALL THEY CARED ABOUT WAS WHETHER IT WAS AN AT WILDNERNESS TIRE; FIRESTONE TOLD ME TO GO TO A LOCAL DEALER FOR ASSISTANCE. I AM SCARED TO DEATH TO DRIVE THIS CAR AT HIGH SPEED AGAIN. WHAT SHOULD I DO?*AK (DOT NUMBER: 8X72 5000 TIRESIZE: P265/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894513August 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS:FRONT:ANCHORAGE
INTERMITTENT STALLING WHEN MAKING A RIGHT TURN. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THEY COULD NOT DUPLICATE THE PROBLEM.*AK CONSUMER STATES DEALER LOANED A VEHICLE DATA RECORDER, HOWEVER PROBLEM HAS NOT OCCURRED SINCE AUGUST 6TH, AFTER VEHICLE STALLS IT WILL START BACK UP WITHOUT A PROBLEM. ABS EXPERIENCED ERRATIC OPERATION. FRONT PASSENGER SEAT BELT NEEDED REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562366August 3, 2001
SEATS
THE FRONT DRIVER'S SEAT IS BENT AND THE RIGHT SIDE OF THE BACK PUSHES THE DRIVER'S LOWER BACK FORWARD AND APLIES PRESSURE TO HIS LOWER BACK AND KIDNEYS, THE SEAT WAS REPLACED WITH A NEW ONE BUT IT STILL APPLIES PRESSURE TO THE LOWER BACK AND WAS IMPROPERLY ALIGNED, THE CONSUMER BELIEVES THIS IS A FACTORY DEFECT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891783July 2, 2001
SEATS:FRONT ASSEMBLY:RECLINER
BACK OF FRONT PASSENGER SEAT WOBBLES WHEN COMING TO A STOP. VEHICLE TAKEN TO A DEALERSHIP. WAS TOLD THAT DEFECT CANNOT BE FIXED. DEALER HAD REPLACED TRACKING. IT CORRECTED DEFECT FOR ONE MONTH. PROBLEM HAVE REOCCURED AGAIN. PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891671June 29, 2001
STEERING
CONSUMER WAS DRIVING 75 MPH WHEN STEERING SUDDENLY FAILED. DEALER INFORMED CONSUMER THAT EBO SENSOR HAD FAILED, WHICH IN TURN, CAUSED STEERING TO GO OUT WITHOUT ANY PRIOR WARNING. AND THAT GMC WAS AWARE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746707June 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING ON A ROUGH ROAD, ABS CAME ON WITHOUT CAUSE AND CREATED A TOTAL LOSS OF BRAKING ABILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889717June 4, 2001
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER'S LAP AND SHOULDER BELTS WERE DESIGNED TO HOLD A CHILD SAFETY SEAT, AND WOULD CONTINUALLY LOCK AND PULL TIGHTER ON PASSENGER. THIS TIGHTENING OF PASSENGER RESTRAINTS COULD RESULT IN RESTRICTED BREATHING, AND SEVERE DISCOMFORT. *AK THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE PASSENGER SEAT BELT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745235May 12, 2001
VISIBILITY:GLASS, SIDE/REAR
WHILE PARKED IN THE GARAGE, THE REAR TAILGATE GLASS EXPLODED ON A 40 DEGREE DAY. I FILED A POLICE REPORT. THE POLICE FOUND THAT THE GLASS EXPLODED FROM THE INSIDE OUT. THE REAR SHOCKS WERE PUSHED INTO THE LIFTED (UP) POSITION, BUT THE WINDOW WAS STILL LATCHED SHUT. GLASS WAS BLOWN EVERYWHERE IN THE GARAGE AND WAS ALL OVER THE REAR SEAT WHERE MY CHILDREN SIT. THE DEALER WASN'T INTERESTED IN SEEING THE TRUCK, THEY JUST TOLD ME TO CALL MY INSURANCE COMPANY. I FILED A COMPLAINT (#03702924) WITH GM CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887506May 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT ANY SPEED. HAS STALLED 15-20 TIMES. TO DEALER 3 TIMES, CANNOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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