GMC Sierra Complaints (2013)

223 consumer complaints on file.

#10928914November 30, 2016
AIR BAGS
INSTALLING A CHILD RESTRAINT SYSTEM ON THE PASSENGER SIDE OF TRUCK. IF THE AIRBAG WENT OFF IT WOULD INJURE OR KILL THE CHILD. THE VEHICLE IS EQUIPPED TO HOOK UP A CAR SEAT. THERE IS NO DEVICE TO TURN OFF THE AIRBAG WHEN A CHILD IS IN THEIR SEAT. NOBODY MENTIONED THIS WHEN PURCHASING THIS VEHICLE THAT YOU SHOULD NOT INSTALL A CAR SEAT. WENT TO MICHIGAN STATE POLICE CAR SEAT EXPERT AND THE SARGE TELLS ME SHE HAS TRIED TO GET THEM TO INSTALL A SWITCH. I HAVE THE FEDERAL FORM SAYING I ASSUME ALL LIABILITY . THERE EITHER NEEDS A SWITCH OR SAY YOU SHOULD NOT INSTALL A CAR SEAT. CALLING GM I WAS TOLD TO PUT THE CHILD SEAT IN THE BACK. I HAVE ONLY ONE SEAT NO BACK SEAT. I ASKED IF I SHOULD INSTALL IT IN THE BED OF THE TRUCK. THERE RESPONSE WAS PUT CAR SEAT IN THE BACK SEAT. I WOULD IF I HAD ONE!. I AM AFRAID TO CARRY MY GRANDDAUGHTER IN MY VEHICLE. THE SARGENT CONFIRMED NOT TO PLACE CAR SEAT IN THE MIDDLE BECAUSE IF THE DRIVERS AIRBAG WENT OFF IT WOULD KILL HER. THE MANUAL SAY DON'T PUT THE CAR SEAT IN THE MIDDLE. IF PLACED ON THE PASSENGER SEAT IT WOULD HURT HER AND POSSIBLY BREAK BOTH LEGS. GM REFUSES TO INSTALL A SWITCH EVEN AT MY EXPENSE. THEY SAY IT IS A LIABILITY. IT SEEMS TO ME THEY ARE LIABLE IF THEY DON'T. NEED SOME HELP SO MORE KIDS DON'T GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918886October 25, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE
TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WATER BECAME TRAPPED IN THE HEADLIGHT ASSEMBLY AND IMPACTED VISIBILITY WHILE DRIVING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,300. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917701October 20, 2016
AIR BAGS, STRUCTURE
MY DASHBOARD HAS A CRACK THAT APPEARED TODAY THAT'S LOCATED ON THE TOP LEFT CORNER OF MY PASSENGER SIDE AIRBAG. I CALLED GM TODAY AND TOLD THEM OF THE SITUATION AND THEY STATED THAT THEY'RE AWARE OF THESE CRACKS HOWEVER THERE ISN'T A RECALL DUE TO IT NOT BEING A SAFETY ISSUE WHILE DRIVING. THE GM LADY ASKED ME HOW MANY MILES ARE ON MY TRUCK SO I TOLD HER IT ONLY HAS 29,204 MILES AND I'M THE ORIGINAL FIRST OWNER AND BOUGHT MY TRUCK BRAND NEW FROM THE DEALER. SHE THEN STATED THAT THE TRUCK IS ALREADY OVER THE 36 MONTH / 36,000 MILE WARRANTY THEREFORE IT'S NOT COVERED FOR A FREE DASHBOARD REPLACEMENT. CAN SOMEONE AT THE NHTSA PLEASE HELP ME OUT OR POINT ME IN THE RIGHT DIRECTION SO I CAN GET THIS PROBLEM RESOLVED. THANKS IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917166October 18, 2016
SEAT BELTS
WE WENT TO FASTEN REAR DRIVER SIDE SEAT BELT AND THE BUCKLE MECHANISM FELL APART WHICH HAS LEFT THE DRIVER SIDE REAR SEAT UNUSABLE. VEHICLE WAS STATIONARY IN A PARKING LOT. PASSENGER HAD TO MOVE INTO THE MIDDLE SEAT TO REMAIN SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916610October 17, 2016
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, ENGINE
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION "TRAILER BRAKE SYSTEM" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE TECHNICIAN DIAGNOSED THAT THE TRAILER BRAKE SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916247October 15, 2016
AIR BAGS, UNKNOWN OR OTHER
2013 GMC SIERA15004WD IT HAS BEEN GARAGE KEPT AND HAND WASHED! THE DASH IS CRACKED OVER THE STERI G WHEEL AND THE PASSENGERS SIDE AIRBAG! THIS CAN'T BE SAFE! NOT TO MENTION IT JUST TURNED TO 40000 MILES! AND! THE PAINT WILL CHIP OFF IF SO MUCH AS A FLY HITS IT! AND THE PAINT ON THE ROOF HAS BUBBLES IT! AND THEY SAY IT'S HAIL DAMAGE! REALLLY ON JUST THAT PART OF THE TRUCK? I WILL NEVER PURCHASE ANOTHER GMC ( ALTHOUGH ME AND MY HUSBAND PURCHASED 2 NEW ONES WITHIN 6 MONTHS) THEY ARE CHEAPLY MADE AND EXPENSIVE TO BUY! THEY SHOULD BE BANNED FROM SELLING SUCH JUNK! AND THEY MADE THE MO EY NOW THEY ARE DOUBLE DIPPING MAKI G ALL THESE PEOPLE FIX THESE WRETCHED DASHES ON NEW VECHICLES! SHAME ON YOU!! AND WHEN YOUR BANKRUPT FROM INJURIES DUE TO YOUR NEGLIGENCE IT WILL BE A BLESSING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908826September 22, 2016
SERVICE BRAKES
ODOMETER 35,590 MILES, TRUCK FLUID LEAKED AT THE REAR WHEEL AND THE BRAKES ON SIDE CAUGHT FIRE. FRONT BRAKES WERE AT 6MM AND REAR BRAKES WERE AT 1MM. I WAS DRIVING ON THE HIGHWAY. THE BRAKES HAVE BEEN CHANGED 8 TIMES SINCE I BOUGHT THE TRUCK (EVERY 7,000 - 12,000 MILES). METAL TO METAL WITH ROTORS BEING REPLACED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10908021September 19, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH BROKE AT THE AIR BAG, IF IT WAS TO DEPLOY WILL SEND SHARP PIECES OF PLASTIC AT THE DRIVER AND PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906841September 15, 2016
UNKNOWN OR OTHER
DASH CRACKED NEXT TO PASSENGER AIRBAG COVER. VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899429August 30, 2016
AIR BAGS, UNKNOWN OR OTHER
I HAVE A COUPLE CRACKS ON MY DASHBOARD AROUND THE PASSENGER AIRBAG. I ASKED THE DEALER TO REPLACE IT FOR FREE. THEY WANT TO CHARGE ME 300 DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898579August 25, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD IN MY 2013 GMC SIERRA 2500HD HAS A CRACK THAT RUNS FROM THE RADIUS OF THE UPPER LEFT HAND CORNER OF THE PASSENGER SIDE AIRBAG TO THE FWD EDGE OF THE DASHBOARD THAT RUNS PARALLEL TO THE WINDSHIELD. THE CRACK PENETRATES THROUGH THE DASHBOARD COMPLETELY CREATING TWO SEPARATE SECTIONS WITH ALMOST COMPLETE FREEDOM OF MOVEMENT. ACTIVATION BY THE AIRBAG WILL CAUSE INTERFERENCE/CONTACT BETWEEN THE DEVICE, AND/OR ITS COMPONENTS, AND WITH THE NON-SECURED SECTIONS OF THE DASHBOARD AND MOST LIKELY RESULT IN THEM BEING SEPARATED/DISLODGED AND POTENTIALLY LAUNCHED IN THE CABIN RESULTING IN POSSIBLE STRIKES TO OCCUPANTS. THE VEHICLE WAS PARKED IN MY DRIVEWAY WITH NO CRACK AND WHEN I EMERGED THE NEXT MORNING AND ENTERED THE VEHICLE, STARTED THE ENGINE, THE CRACK OCCURRED. THE MERE POTENTIAL FOR INTERFERENCE BETWEEN THE AIR BAG ACTIVATION AND BROKEN DASHBOARD SECTIONS, OBVIOUSLY DUE TO A POOR, INSUFFICIENTLY TESTED DESIGN, (RELIABILITY TESTING?) SHOULD DRIVE THE ENGINEERS TO REVISIT CURRENT RISK ANALYSIS TOOLS. IT'S CLEAR THE RPN FOR THIS TYPE OF FAILURE MODE IN AN FMEA WOULD NOT QUALIFY UNDER CURRENT INDUSTRY STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897218August 19, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKED COULD AFFECT AIR BAG WHEN DEPLOYED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896964August 18, 2016
AIR BAGS
DASHBOARD CRACKED IN SEVERAL PLACES NEAR FRONT PASSENGER AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893607August 5, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500. WHILE DRIVING ON THE HIGHWAY AND MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY AN ONCOMING VEHICLE DRIVING 67 MPH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKING YARD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10893648August 5, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD THE DASHBOARD OF MY GMC SIERRA AS A VERTICAL CRACK RUNNING DIRECTLY NEXT TO THE PASSENGER SIDE AIRBAG. THIS HAPPENED SUDDENLY WHILE AT A STAND STILL. MY CONCERNS IS WHAT HAPPENS SHOULD MY TRUCK ENDURE A CRASH. I WORRY THAT THE BROKEN DASHBOARD COULD INTERFERE WITH THE PERFORMANCE OF MY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889235July 28, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500. WHILE MAKING A LEFT TURN ONTO THE HIGHWAY, ANOTHER VEHICLE TRAVELING 67 MPH CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE SPUN AROUND AND WAS STOPPED BY A CURB. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT BECAME UNCONSCIOUS AS A RESULT OF THE CRASH AND SUSTAINED A LACERATION TO THE HEAD, BRUISES TO THE NECK, BACK, AND HIPS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10889373July 28, 2016
UNKNOWN OR OTHER
DOOR LOCKS AND HORN CYCLE ANYTIME WITH OR WITHOUT KEY. PARKED OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885357July 17, 2016
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
SAFETY ISSUE WITH CRACKS IN THE DASHBOARD IN THE UPPER LEFT PORTION OF THE PASSENGER SIDE AIRBAG. IF THE AIRBAG GOES OFF, EITHER IN ACCIDENT OR IN ERROR, PARTS OF THE DASHBOARD WILL DISLODGE AND BE A DANGER TO THE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883819July 10, 2016
AIR BAGS
THE DASH FORMED A CRACK STARTING FROM THE PASSENGER AIRBAG I AM WORRIED IF THE AIRBAG WAS TO DEPLOY IT WOULD CAUSE THE DASH TO BREAK, SHOOTING PIECES THROUGHOUT THE TRUCK AND CAUSE MORE DAMAGE THAN IT WOULD NORMALLY CAUSE WITHOUT A CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882601July 5, 2016
UNKNOWN OR OTHER
THE DASH FORMED A CRACK STARTING FROM THE PASSENGER AIRBAG OVERNIGHT. IT CONTINUES TO GROW DAILY. I AM WORRIED IF THE AIRBAG WAS TO DEPLOY IT WOULD CAUSE THE DASH TO BREAK, SHOOTING PIECES THROUGHOUT THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra