GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11493553November 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While Pulling 35' 5th Wheel down freeway, a message appeared in instrument panel telling me the fuel filter was at 0 percent and was going into low power mode. There happend to be an offramp there that I was able to get off the freeway. While making the turn on the offramp the truck died. I pulled over as far as i could whie coasting with no power steering or brakes, leaving truck & trailer partially blocking the offramp. Unable to start the vehicle, I Immediatly contacted Onstar and they dispatched the CHP & tow truck. When CHP arrived he asked when tow truck would be there. Without being able to confirm exactly, and due to safety concerns because of blocking the offramp, he called his own tow truck (Rons Towing) and forced me to move vehicle to safe location. The issue ended up being the injector fuel pump (CP4) that GM was well aware of going out and sending metal fragments throughout the fuel system. I've been told the pump was made in China and not to GM standards. The vehicle has been repaired, all work was covered under extended warrenty, This all could have been avoided if GM would have replaced the faulty fuel pump under recall. Had this happened 100 miles further on our trip we would have been going over Pacheco Pass in Calif. Could have been a total disaster had we been going down the other side with No Power Steering & No Power Brakes pulling a 12,000 lb Trailer in the Dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493293November 12, 2022
ELECTRICAL SYSTEM
When trying to turn at low speed, the vehicle appear to shut off and the steering wheel violently cuts to the left and then right. I am unable to hold on to the steering wheel for fear of it breaking my wrist. The electrical system seems to completely shut off, as the panel goes black and when it returns, my settings are wiped out and the clock is reset to 12:00. When this happens, I have no control over the vehicle and it is very dangerous to people or property in its way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490253October 21, 2022
SERVICE BRAKES
Brakes give out in the parking lot or at low speeds out of no where. I was told there are recalls for this but I looked it up and it’s saying no? I don’t wanna have a brake failure and wreck. Looking for some help please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487477October 2, 2022
SERVICE BRAKES
I'm having problems with my low speed braking. When I am breaking at low speed such as at a stop sign or parking, it's like the pedal stops working, gets stiff, and I have to brake very hard to get it to work. This is of great concern to me as a safety hazard. Unable to stop in a parking structure or at a stop sign/signal can be fatal and this needs to be addressed and dealt with immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483439September 8, 2022
SERVICE BRAKES
Trailer brake system service light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481554August 27, 2022
SERVICE BRAKES
The brakes stop working at low speeds and the brakes drag and it doesn’t stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480735August 23, 2022
ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated that when the accelerator pedal was depressed, the vehicle responded at a rapid rate of speed. As a result, the vehicle almost crashed into another vehicle. The contact was concerned for her children safety. The check engine warning light was illuminated. The vehicle was taken to an AutoZone where it was placed on a diagnostic machine indicating code P050D. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #1 had a misfire and the spark plugs needed to be replaced. The vehicle was repaired; however, the contact stated that three days later, the engine warning light illuminated, and the failure recurred. The vehicle was not repaired. The dealer was notified of the failure and scheduled an appointment for a later date. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 72,727.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478795August 11, 2022
SUSPENSION
The contact owns a 2016 GMC Sierra. The contact stated that while driving approximately 70- 85 mph, the vehicle was shaking. The stability track warning indicator light was illuminated and flashing on and off. The vehicle was taken to the local dealer but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to several independent mechanics but they were unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478288August 8, 2022
POWER TRAIN
After an unexpected battery failure, truck shuttered and jerked violently when coming to a stop. Replaced battery and was driving home when shuttering returned and dropped into neutral as if it was trying to find the gear. Pull over and was within inches of being rear ended as it rolled to a stop on shoulder. Forced to abandon vehicle while waiting for tow truck for safety. Concerns were raised to dealer around 50k miles when something seemed off, but was dismissed with the excuse that it was normal. Now with 120k, I have nothing more than a $45k yard ornament.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478079August 7, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Transmission shifts hard and seemingly late and early (sometimes to the extent where it feels like someone is slamming into the vehicle). This has happened since purchase in 2019 ( when I told them about it them about it they tried to tell me it was normal and acted like I was a fool), continues to get worse especially in stop and go traffic at lower speeds, but does it at all different speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477738August 5, 2022
POWER TRAIN
As I was backing into my parking spot I heard a bag then the engine light came on, after that it wasn’t shifting correctly, had it checked out and was told the transmission has to be replaced the mechanic said that this transmission is known to be defective it’s only a 2016 I feel there should be a recall could have been a disaster on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475804July 25, 2022
ELECTRICAL SYSTEM, STEERING
When turning off the road to the right or left and then again left or ight in a parking lot, vehicle loses power steering and electronic functions, resulting in no ability to steer away for other objects or pedestrians. This is a major safety concern and i have stopped driving it since it started doing this. So basically any low speed turning from Right to Left or Left to Right i lose the ability to steer. When it happened at night at eh grocery store parking lot i noticed the interior lights flickered out and then back on also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474394July 17, 2022
POWER TRAIN
My transmission shifts very hard from first to second gear, and when accelerating onto a freeway. It literally jolts the entire vehicle. Recently on two occasions at less than 5 mph it shifted so hard it felt as if I was struck from behind by another vehicle. I’ve been told by my local GMC service department that it is a “learning” transmission and it’s learning how I drive. That was their remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474033July 15, 2022
POWER TRAIN
Vehicle shakes and shudders. Transmission required to be replaced at 70,710 miles. Dealership said the torque converter and transmission failure is a common event in these vehicles and wasn't covered under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473461July 11, 2022
POWER TRAIN
Transmission Harsh 1-2 shift. Under light or heavy throttle. While driving the vehicle on first or second shift the vehicle has a delay to engage into shift making it a safety issue under normal conditions. If shift happens under rain will activate traction control almost making you lose control. Due to transmission not engaging correctly or delayed. Upon slowing down the transmission down gear feels as if someone hit my truck from behind. Feels like whiplash from initial engagement to first and second gear and again whiplash for passengers especially kids in car seats when slowing down. # 16-NA-361 information on Transmission Harsh 1-2 shift. This is the bulletin GMC has put out in response to my hard shift when I took into dealer for repair. It also gives the direction DO NOT Replace any parts for this condition. This issue also began at 40k miles and under warranty Dealer doesn’t want to fix. At 80k miles even no warranty dealer won’t fix due to no check engine light on. How can the dealership state they can’t repair the issue being a safety issue. Or give another options to help fix the issue. Other than just buy a new car and hope it doesn’t have the same issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469606June 16, 2022
POWER TRAIN
While putting truck into gear the transmission will not engage and will rev up and then take off or when coming to a stop the adaptive shift clunks very hard as if someone has hit you from behind. It will then surge forward without any warning. I have had it in to the dealer several times and they tell me it a know issue but they wont do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466803May 31, 2022
UNKNOWN OR OTHER
The AC condenser failed and AC will no longer work. This puts my family at risk during the hot summer days and can no longer use it to transport them due to extreme temperatures while not constantly in motion. Problem was confirmed by mechanic when I brought the truck in regarding AC no longer working. This is a known issue and I am requesting GM to finally release an official recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466833May 31, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at various speeds, the service trailer brake system warning light illuminated with an audible sound. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466299May 26, 2022
SERVICE BRAKES
Service trailer brake system warning over amd over
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466144May 25, 2022
UNKNOWN OR OTHER
The a/C condenser has a crack and leaked out the refrigerant. Is the manufacturer covering this repair. It does seem to be very common. 2016 gmc Sierra. I did put dye in to locate the leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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