GMC Sierra Complaints (2009)

314 consumer complaints on file.

#11039785October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WIESNER OF HUNTSVILLE GMC BUICK CADILLAC CHEVROLET, 230 IH 45 NORTH, HUNTSVILLE, TX 77320, (936) 291-7500) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .*BF UPDATED 8/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039218October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREG LAIR BUICK GMC (16200 CANYON DR, AMARILLO, TX 79119; 806-553-5999) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/2/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035633October 23, 2017
AIR BAGS
TAKATA RECALL, I RECEIVED A SAFETY RECALL IN JULY OF 2016 RECALL NUMBER 49151. I KEEP ASKING MY LOCAL GMC DEALER LINUS BUICK GMC 1401 US HWY 1, VERO BEACH, FL 32960, 772-562-1700, AGAIN TODAY 10/23/2017, I VISITED THEIR SERVICE CENTER IN REFERENCE TO THIS RECALL. I WAS TOLD AGAIN THERE ARE NO PARTS AVAILABLE FOR MY VEHICLE. ON 10/20/2017 I RECEIVED A POSTCARD FROM TK HOLDINGS INC. P.O.BOX3004 MONROE, WI 53566, CHAPTER 11 CASE NO. 17-11375(BLS) I WANT MY VEHICLE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035444October 21, 2017
AIR BAGS
TAKATA RECALL AFTER MANY CALLS TO MY DEALER I CAN NOT GET THIS AIR BAD CHANGED. IF IT'S BAD ENOUGH FOR A RECALL IT'S BAD ENOUGH TO CHANGE IT NOW. DOES IT HAVE TO EXPLOSED BE FOR ANYTHING HAPPENS. I HAVE CALLED CRITZ GMC MORE TIMES THAN I WANT TO ,IT'S BEEN GOING ON TWO YEARS SINCE I GOT THE NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034517October 19, 2017
STRUCTURE:BODY
CRACKED DASH ABOVE THE INSTRUMENT PANEL AND BY THE PASSENGER AIR BAG. COULD CAUSE A SAFETY HAZARD IF THE AIRBAG WAS DEPLOYED AND IS NOT AESTHETICALLY PLEASING CONSIDERING THE MONEY SPENT ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034520October 19, 2017
ENGINE
AT AROUND 100,000 MILES, THE CHECK ENGINE LIGHT WOULD COME ON AND INDICATE LOW OIL PRESSURE. CHANGING THE SENSOR OUT DID NOT EFFECT THE SITUATION. CHANGING THE OIL WOULD HELP BUT USUALLY ONLY FOR AROUND 3,500 MILES. THE ENGINE WAS LOSING OIL MORE THAN IT SHOULD. THEN AT AROUND 129,000 MILES, THE TRUCK STARTING SHAKING BECAUSE OF THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. IT WAS DETERMINED TO BE A CYLINDER 7 MISFIRE. CHANGING THE COIL PACK, SPARK PLUG, AND SPARK PLUG WIRE DID NOTHING. IT WAS DETERMINED THAT THE ENGINE WAS IRREPARABLE AND NEEDED REPLACING. UPON RESEARCH, IT APPEARS THAT THIS IS A FAIRLY COMMON PROBLEM AMONG 2008-2012 GM ENGINES WITH THE AFM SYSTEM. GM SHOULD ABSOLUTELY ISSUE A RECALL AND REPAIR THESE DEFECTIVE ENGINES OR OTHERWISE REIMBURSE THE OWNERS FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033924October 16, 2017
VEHICLE SPEED CONTROL
ENTERING A HIGHWAY FROM A STOP, PROCEEDED TO ACCELERATE NORMALLY AND GRADUALLY. AFTER APPROX. SHIFT BETWEEN 1ST AND 2ND GEAR, THE GAS PEDAL WAS 'SUCKED' DOWN TO THE FLOOR AND REMAINED STUCK IN THAT POSITION. THE TRUCK LURCHED FORWARD AND BEHAVED LIKE IT WAS IN 'PASSING' GEAR. I TRIED TO TAP THE PEDAL TO RELEASE IT, BUT HAD NO EFFECT. I TURNED THE CRUISE CONTROL ON THEN OFF (DID NOT SET A SPEED) AND HAD NO EFFECT. I DEPRESSED THE BRAKES FAIRLY HARD WHICH SLOWED THE TRUCK DOWN, BUT THAT DID NOT RELEASE THE GAS PEDAL; AS SOON AS I LEFT OFF THE BRAKES, THE TRUCK AGAIN ACCELERATED AT FULL SPEED. ALTERNATING BETWEEN THE BRAKES AND TAPPING THE GAS PEDAL EVENTUALLY UNSTUCK THE GAS PEDAL.. NOTE THAT MY 'SPEED' WAS 0-50MPH WHEN I WAS ABLE TO UNSTUCK THE GAS PEDAL. I STATED THE INCIDENT OCCURRED AT (APPROX) 15MPH, THE SPEED WHEN SHIFTING BETWEEN FIRST AND SECOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031967October 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (240 OLD GIBSON RD, HENDERSON, NV 89014) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031503October 3, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WILL RANDOMLY SHOW A WARNING SIGNAL FOR STABILTRACK TURNING OFF. THEN IT WILL CYCLE DOOR LOCKS UP AND DOWN, TURN ON THE AIR BAG LIGHT, ABS LIGHT, AND SOMETIMES REDUCE POWER TO 20 MPH. IT WILL ALSO KILL THE VEHICLE GAUGES. NUMEROUS TRIPS TO THE SHOP HAVE FAILED TO CORRECT THE ISSUE. A QUICK GOOGLE SEARCH OF STABILTRACK 2009 CHEVY/GMC WILL SHOW A TON OF HITS. DUE TO THE SAFETY CONCERNS OF THESE CRITICAL SYSTEMS POWERING DOWN, THIS IS CLEARLY A SAFETY ISSUE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION, WHICH MAKES IT MORE CONCERNING. THIS ISSUE STARTED WITH 66K MILES AND HAS PERSISTED. VEHICLE NOW HAS 96K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029936September 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SEQUOIA CHEVROLET IN SANGER, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022047September 7, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKING CAUSING POSSIBLE AIR BAG INFLATION ISSUES IN CASE OF ACCIDENT..DASH IS CRACKING AROUND IN DASH AIR BAG COVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021439September 5, 2017
UNKNOWN OR OTHER
THE DASH IS CRACKED. THIS IS A KNOWN ISSUE FOR YOUR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019538August 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RIVARD BUICK GMC, LOCATED AT 9740 E ADAMO DR TAMPA, FL 33619, 813-200-8752) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018833August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAGGIO BUICK GMC, 310 NEW ROADS ST, NEW ROADS, LA 70760 (225) 240-7618) WAS CONTACTED AND CONFIRMED THAT THE PARTS AND A REMEDY WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WERE ON BACKORDER. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE REMEDY AND PARTS BECSME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016149August 18, 2017
FUEL SYSTEM, GASOLINE
MY VEHICLE EXPERIENCED A FAULTY FUEL CONTROL MODULE FAILURE PER THE GM RECALL BULLETIN 14515B FOR PN 20759945, WHILE I WAS DRIVING ON 8-16-17. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STOPPED RUNNING WHILE IN MOTION. NO INJURIES OR ACCIDENT ACCORDED AT THE TIME, BUT WE WERE STRANDED ON THE SIDE OF THE ROAD. ACCORDING TO THE RECALL BULLETIN, THIS RECALL WAS VIN SPECIFIC AND MY VEHICLE'S VIN WAS NOT A PART OF THIS RECALL. I BELIEVE THAT PER PAGE 3 OF THE RECALL DOCUMENT, MY VEHICLE SHOULD BE COVERED UNDER THIS RECALL AS I HAD TO REPLACE THIS EXACT DEFECTIVE PART IN MY VEHICLE AS OUTLINED IN THE RECALL NOTICE. I HAVE REGISTERED A COMPLAINT WITH GMC UNDER SERVICE CASE # [XXX] TODAY AND WAS DIRECTED BY CUSTOMER SERVICE DEPARTMENT ([XXX] EXT. [XXX]) TO CONTACT THIS AGENCY TO REQUEST THAT MY VEHICLE BE INCLUDED AS PART OF THIS RECALL AS THE SPECIFIC PN THAT WAS UNDER THIS RECALL WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED. ATTACHED IS THE ACTUAL RECALL BULLETIN 14515B, HIGHLIGHTED WITH AFFECTED RECALL PN, MY VEHICLE MAKE, MODEL AND YEAR AS WELL AS A COPY OF THE REPAIR INVOICE FROM THE GM DEALER THAT I PAID $596.18 FOR AN ITEM THAT SHOULD HAVE BEEN COVERED UNDER THIS RECALL. AS A LONG TIME GM CUSTOMER, I WOULD APPRECIATE ANY ASSISTANCE YOUR AGENCY COULD/WOULD PROVIDE ON MY BEHALF. RESPECTFULLY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014961August 13, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKS, ON BOTH SIDES, ABOVE THE INSTRUMENT CLUSTER AND AT THE PASSENGER SIDE AIRBAG. PASSENGERS SIDE CRACK IS EFFECTING HOW THE AIRBAG ACCESS COVER SNAPS INTO THE EXCISTING DASH RECESS. IT'S VERY BAD AND SAGGING DOWN EFFECTING HOW THE AIRBAG WOULD DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014727August 11, 2017
AIR BAGS
TAKATA RECALL TRUCK PURCHASED FEB 2014 AIR BAG LIGHT BEGAN TO FLASH "ON" WITHIN MONTHS, CONTINUOUSLY AS OF JULY 2014 AND REMAINS ON TODAY. WRITTEN NOTICE OF RECALL ARRIVED A YEAR AGO. CAR DEALER WAS CONTACTED. I WAS TOLD THAT I WOULD BE CONTACTED WHEN REPLACEMENT AIR BAG CAME IN. TO THIS DAY, NO CONTACT. WHERE IS THE REPLACEMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014531August 10, 2017
AIR BAGS
TAKATA RECALL! IT HAS BEEN ALMOST A YEAR SINCE WE RECEIVED THE NOTICE OF THIS RECALL. DEALERSHIPS LOCALLY SAY PARTS NOT AVAILABLE YET TO FIX OUR AIRBAGS.. I AM EXTREMELY CONCERNED FOR OUR SAFETY WOULD LIKE A RESOLUTION IMMEDIATLY PLEASE. NO ONE SHOULD HAVE TO WORRY AND WAIT THIS LONG TO SECURE THEY ARE SAFE IN THEIR VEHICLE. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013545August 7, 2017
AIR BAGS
THE DASHBOARD CRACKED AT THE AIR BAG LOCATION. UPPER LEFT SIDE OF THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012729August 4, 2017
UNKNOWN OR OTHER
I BOUGHT THIS TRUCK BRAND NEW AND I CAN ALWAYS REMEMBER HEARING LOUD POPS COMING FROM THE DASH AREA ON A REGULAR BASIS. FOR SEVERAL THOUSAND MILES, THERE WAS NO VISUAL DAMAGE AS A RESULT OF THESE POPS. AROUND 60,000 MILES, HOWEVER, I BEGAN TO. NOTICE A CRACK IN THE DASHBOARD NEAR THE PASSENGER AIR BAG. AS I CONTINUED TO DRIVE THE TRUCK, I STILL HEARD THE OCCASIONAL POP AND ANOTHER CRACK SOON APPEARED ABOVE THE INSTRUMENT CLUSTER. MORE MIKES DRIVEN, MORE POPS, AND MORE CRACKS. AS ANYONE WOULD DO, I TOOK MY TRUCK INTO THE LOCAL GM DEALERSHIP TO LET THEM KNOW THAT SOMETHING WAS WRONG WITH THE DASHBOARD. I ALWAYS USED A SUNSHADE WHEN PARKING OUTSIDE AND I KEPT IT PARKED IN THE GARAGE AT HOME. I ALSO KEEP MY TRUCK MAINTAINED VERY WELL, AS I CAN'T STAND A DIRTY AND NEGLECTED VEHICLE. SINCE IT HAD BEEN WELL-MAINTAINED AND WAS NEVER DRIVEN HARD, I EXPECTED GM TO SEE THE DAMAGE AND REPLACE IT UNDER WARRANTY. TO MY DISMAY, HOWEVER, THEY SAID THAT DUE TO THE AGE AND MILEAGE, THAT THEY WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE. GM QUOTED ME AROUND $1200 TO REPLACE THE DASHBOARD IF I WANTED TO GET RID OF THE CRACKS. ASTONISHED THAT GM WOULD NOT WARRANTY AN OBVIOUS FAULTY ITEM, I THEN SEARCHED ONLINE TO SEE IF ANYONE ELSE HAD THE SAME PROBLEM. I QUICKLY FOUND OTHERS IN FORUMS, YOUTUBE VIDEOS, AND ON FACEBOOK THAT HAD THE EXACT SAME PROBLEM AS MYSELF, WITH CRACKS IN THE EXACT SAME PLACES AND VERY SIMILAR RESPONSES FROM GM WHEN THEY TRIED TO HAVE THE ISSUE RESOLVED. I FOUND A GROUP ON FACEBOOK DEDICATED TO THIS EXACT PROBLEM AND IT IS CONSISTENT IN '07-'13 MODEL GM TRUCKS AND SUVS. AFTER BEING DENIED ASSISTANCE BY GM, HAVING SOME MECHANICAL KNOWLEDGE, AS WELL AS THE DESIRE TO CONTINUE DRIVING THIS TRUCK LONGER, I REMOVED THE DASHBOARD ONLY TO FIND CRACKS IN THE DASHBOARD WHERE THE SCREWS FASTENED IT IN PLACE, AS WELL AS CLIPS BROKEN OFF THAT WERE MEANT TO HOLD IT DOWN INTO PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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