GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11514521March 29, 2023
POWER TRAIN
The torque converter jerks the truck and causes vibration. This does jerk the vehicle unsafely at times of stop lights. As I know this was a lawsuit at one point with GMC itself. It does nothing but get worse with pulling and jumping the truck going down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511068March 9, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
For over a year now multiple times while I'm driving. My vehicle's power steering will jerk/shake very abruptly, dash lights, radio, a/c & heater flicker on & off, service stabilitrak, trailer brakes etc, will pop up. then once stopped and shut off the engine the battery will act like it is dead and I will have no power to the vehicle at all. I have read the recall report & over 1 million SUV/Pickup GM vehicles (Chevy/Cadillac) manufactured through October 2015 are affected with the same issues. My 2016 GMC Sierra 1500 manufacture date on the vehicle is October 2015. I was told my VIN # was not included with the recall therefore they can't do anything to help. Even though my vehicle is experiencing exactly the same problems as the vehicles that were recalled and fixed with no out of pocket expense I am basically screwed. I also have a video of my steering wheel jerking back & forth, dash lights flickering & the engine stalling. (All in the same video)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509433February 28, 2023
STEERING
I was getting off the freeway making a slight left turn yield and from the no where the steering wheel by itself turned to the right side almost making me loose control of my truck, I was driving about 45 mph when the incident happened. Then a second time happened about two-three weeks later when I was making a left turn to stop by a gas station, I was making the turn driving about 5-10 mph. This is something very serious. If it happens when I’m in the freeway it could make me loose control of my truck and someone could get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508355February 21, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, there was an abnormally loud sound coming from the engine. The contact stated that the vehicle would not accelerate above 30 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the catalytic convert needed to be replaced and cylinder #7 misfiring. The contact was informed that the rod bearings needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, the contact had not yet received a response. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508364February 21, 2023
ENGINE, POWER TRAIN
I DROVE UP TO A YIELD SIGN, WHEN ON COMING TRAFFIC WAS CLEAR I STEP ON THE GAS THEN I HEARD MY ENGINE KNOCKING I TRIED TO GO BUT I ONLY COULD GET UP TO 30 MPH I TOOK IT TO THE DEALERSHIP THEY DIAGNOSE IT AND SAID THAT THE NUMBER 7 CYLINDER HAD MISFIRED I HAD A MANCHANIC TO REPAIR IT AND IT COST ME $4200.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508436February 21, 2023
POWER TRAIN
TRANSMISSION CHANGES HARD WHEN IT SHIFTS TO ANOTHER GEAR WHEN I PURCHASE THE TRUCK NEW I CONTACT GMC THEY SAID THAT IT WAS DESIGN TO SHIFT LIKE THAT EVERYONE THAT I KNOW HAS A SIERRA 1500 COMPLAINS ABOUT HOW HARD THEIR TRUCK SHIFTS I HAVE RELATIVES AND FRIENDS COMPLAINS ALSO. WHEN IT WAS UNDER WARANTY THEY TOLD ME THAT THE WRONG TRAMSMISSION FLUID WAS PUT IN IT FROM THE FACTORY ? MY TRUCK BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506733February 11, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
My 2016 gmc Sierra transmission going out again first time locked up and researched everyone I know that owns gmc says they have same issue replaced front drive train busted also and noticed the weld on the frame around steering box and frame has one weld pass very thin rusting away already I've done replaced engine front diff fuel pump now airbag warning keeps going off and my radio has security build in it keeps locking up so I think my entire gmc sjo I ld be recalled replaced with a better used one at least gmc make it right allow me a safe auto for what I paid for so please check transmission on all 2016 gmc trucks suv before someone gets killed over malfunction and airbags an on board computer shutting down my email [XXX] I'd be happy to allow gmc builders to take it and learn from defaults in it I know I had service dept Thornhill auto chapmanville wv service a brake recall on it and the web sites continue saying no recall please email any help thank you for everyone's time helping me INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506761February 11, 2023
POWER TRAIN
Torque converter and pump assembly failed at 66k miles 2016 GMC Sierra. Currently being repaired by the dealership. They first quoted me $4200 to replace but was able to talk them down to $3100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505609February 4, 2023
AIR BAGS
Service Airbag light is on. Airbag removed and replaced at owner's expense. Diagnosed electrical concern. Cost Not covered by GMC. There has been four Airbag recalls on the 2016 GMC Sierra since 2016, but none covering total replacement of the Airbag. Recalls dated 09-08-2016, 07-10-2017, 11-25-2020, and 07-01-2021. Does NOT seem logical to me to cover cost for most of the component, but not the Airbag itself. This doesn't seem fair...$1422.45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504013January 27, 2023
SERVICE BRAKES, POWER TRAIN
At low/idle speeds the brake pedal becomes hard and will not stop. At speeds between 35-75mph the engine/transmission has a vibration about every 10seconds and the transmission shifts hard and/or rough at times when first taking off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503149January 23, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I remote started my truck yesterday morning to get it warmed up before loading my family. They all then got into the truck, my 5 year old and 8 year old in the back seat in booster seats. I threw in some more bags into the back of the truck and started to climb into the truck. As I did that my kids were starting to get nervous and my wife was pointing and stating that the rear window slider was smoking. I put the key into the ignition and turned the key on. Upon doing that the smoke stopped but a few seconds later there was a loud bang, similar to a gun shot, and the rear passenger side window shattered. My 8 year old had glass hit her and my 5 year old was hysterical. Needless to say, the 5 hour drive home was not much fun for anyone after that occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500847January 9, 2023
POWER TRAIN
Took my truck to gmc dealership to get brakes and transmission fluids flushed, then a few months later I noticed that my truck started shifting hard. then one day going back home from work I lost 6th and 5th gear, would not go into either one. then I lost all gears and would just red line when I pressed the gas. had to coast into a parking lot to get a tow truck and carry it to a transmission shop. the shop said that the universal clutch was burned up and would now cost me $5,000 to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500519January 6, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
I am receiving an on-and-off “Service Trailer Brake System” when towing and sometimes when not towing. Checked every component and alert does not stop. When this happens while I’m towing, trailer brakes stop working momentarily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499771January 2, 2023
SERVICE BRAKES
At low speed (5 mph or less), my GMC truck looses brake pedal resistance and I have to mash the pedal hard to stop.... very dangerous when in traffic, parking lot or pedestrians crossing in front. This needs immediate attention. No warning lights on dash. After researching this issue online I discover there are many youtubes and complaints about this apparent brake vacuum pump problem). I also see where there is a recall of over 3.5 million Chevy/GMC vehicles (recall #s N202300860 and N192268490) for this exact low speed brake pump problem. My GMC truck falls within this recall (GMC Sierra LD between 2014 and 2018). But when I check my VIN # on the NHTSA website, it states no recall. How can this be? It clearly is the exact same issue. Please explain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499105December 28, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2016 GMC Sierra 1500 (5.3L 8-speed). When on the highway or in the city when the truck is changing gears it has a shake almost like hitting small bumps on the side of the road. I have several friends and family members with the same model truck and have spent thousands of dollars to fix the problem by modifying the whole truck. Is there anyway a recall could be made since it has to be a huge issue with all models with the v4 mode? I brought it to a transmission shop due to GMC dealerships being booked for weeks..the receipt is attached! They said the fluid was burnt and changed it but need new torque converter!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498824December 26, 2022
SUSPENSION, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Sensor temperature transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497501December 14, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
Just purchased this used vehicle in December 2022 with high miles (202000) with a dealers extended warranty. Problem has happened twice in 2 weeks. While backing up slowly and turning my wheel the vehicle stalled and Service Stabilitrak came across the dash as it died. Then upon restarting it told me to roll drivers window down and up and the memory seat function cleared as did my clock. Like it had a battery replacement and reset to factory. Took into a GMC service shop where they found code P0700 and P0711. They were able to replicate my concern. Telling me to replace the transmission harnesses and that it is not covered under my extended warranty for powertrain. Going to cost me $1500 in repairs. After extensive research I see this is a common problem yet no recall has been issued for my 2016 GMC Sierra crew cab. Very frustrating!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495987December 4, 2022
SERVICE BRAKES, POWER TRAIN
Was in a parking lot, moving just 2mph and had to literally mash down on the brake pedal - both forward and backward. Also, I put my truck in drive and has been making a noise in the transmission it seems and is a loud + lurches forward a bit. Additionally, I was traveling on vacation to Rockport, TX. I've made a appointment with the dealership here at 10:00 A.M. on 9 Dec 22, it's the earliest I can get my truck in. There was previously a brake issue covered under warranty & should be again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495766December 2, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 GMC Sierra 2500. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled inadvertently, almost causing a crash. There was no warning light illuminated. The contact stated that she was able to veer to the side of the road by dodging traffic. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had exploded and projected metal fragments throughout the high-pressure fuel system. The vehicle was repaired at the owner’s expense. The manufacturer was notified of the failure and informed the contact that a partial reimbursement would be made. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494668November 23, 2022
ELECTRICAL SYSTEM
I REMOTE STARTED THE VEHICLE FOR ABOUT FIVE MINUTES. I THEN GOT IN, AND TURNED THE KEY ON AND SAT IN THE VEHICLE. WHILE IT WAS IDLING, I SMELLED SOMETHING BURNING. I OBSERVED A RELAY? ON THE REAR WINDOW BURNING. I COULD SEE A FLAME (INSIDE OF THE TRUCK) , AND THE TRUCK CAB FILLED WITH SMOKE. THE RELAY EXPLODED, AND THE REAR WINDOW SHATTERED. I SHUT THE TRUCK OFF, AND THE FIRE WENT OUT. I OPENED ALL THE DOORS AND CLEARED THE SMOKE OUT. I BELIEVE THE RELAY FOR THE REAR WINDOW DEFOGGER FAILED, CAUSING IT TO OVERHEAT AND START A FIRE. I AM REPLACING THE ENTIRE REAR WINDOW. THIS IS A FIRE HAZZARD, AND A DRIVING HAZZARD DUE TO THE CAB FILLING WITH SMOKE. THERE WAS ABSOLUTELY NO WARNING OR WARNIG LIGHTS THAT THIS WAS ABOUT TO HAPPEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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