GMC Sierra Complaints (2017)

481 consumer complaints on file.

#11632759December 27, 2024
POWER TRAIN
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632288December 24, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11630205December 11, 2024
FUEL/PROPULSION SYSTEM
The pigtails to the injectors are prone to failure. The vehicle without warning throws multiple codes and immediately limits power and speed while shaking. This can cause a dangerous driving situation. This is a known problem and is on many online forums as a common failure. The repair shop gets so many of these that they were able to diagnose the issue over the phone and noted that it usually happens around the 200k mile mark. However many reported this as an issue while under warranty. The issue is with the metal connector material being prone to failure and arcing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630226December 11, 2024
ENGINE, FUEL/PROPULSION SYSTEM
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629672December 9, 2024
AIR BAGS, SEAT BELTS, LANE DEPARTURE: BLIND SPOT DETECTION
I face this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628934December 4, 2024
POWER TRAIN
Vehicle torque converter broke internally at 76000 miles while on the highway, causing vehicle immobile while traveling at 55 mph. Almost rear ended trying to get off highway safely. Torque converter failure caused transmission to have to be rebuilt at a cost of $4,700. After doing some research it is a very common and defective problem with trucks using 6l80 transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627865November 28, 2024
ELECTRICAL SYSTEM, ENGINE
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627873November 28, 2024
POWER TRAIN
The vehicle had a shudder when I first bought it and towed a boat. Around 60-70 it felt like a tire out of balance. The truck is stock no alterations. New tires and the vehicle has the same shudder. Had the tires balanced three times at different tire shops with no correction. I was getting my oil changed and the shop suggested a transmission and transfer case oil change. Once they looked up my vehicle they told me I would have to go to a dealer for the transmission oil change. I brought my vehicle to a GM dealer for the transmission oil change. They diagnosed my vehicle with a bad transmission causing the shudder with the only fix a new transmission at $7,800. I have yet to replace my transmission. Reading only thousands of GM owners complaining about the transmission issues. Two other types of transmission have had recalls and fixes but this version no fix. GM knowingly has produced thousands of faulty transmissions not offering to correct. I have spoken with multiple transmissions shops and they all know the issues. GM should honor their faulty product either replacing or correcting it. It’s a shame. I didn’t realize what the issue was till it was past the warranty. Upsetting knowing it was messed up from the new sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627874November 28, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627801November 27, 2024
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625933November 18, 2024
POWER TRAIN
My complaint number 11461471 , I made this complaint on 04/20/2022 about my 2017 GMC Sierra 1500.my truck is have the same problems that the GMC trucks recalled. As I stated when I filed my complaint with NHTSA and GMC. I carried my truck back to the dealership 7 times and complained about the problem. Once my warranty expired no one want to talk about the problem with the transmission. I started having problems in September 2017 my truck had 6,949 miles. I have paperwork every time I carried it to gmc dealership. NHTSA need to look at the problem with the 2017 Sierra too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625692November 16, 2024
POWER TRAIN
Truck would slip out of gear while in DRIVE in very dangerous situations. Tuck would suddenly jerk forward when in Drive and Stopped at a Stop Sign or light. No warning light or codes. Transmission Specialist evaluated and determined that Transmission was about to have a critical failure. The 6L80 transmission was replaced with 109,933 original miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624663November 12, 2024
POWER TRAIN
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The vehicle was taken to the local dealer who replaced the spark plugs, but the failure persisted. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who determined that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624152November 8, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle was jerking, and hesitating, and the transmission unexpectedly shifted out of gear while driving. The vehicle was towed to the local mechanic, who diagnosed the vehicle and determined that the torque converter, transmission pump assembly, and reverse clutch were faulty, and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623215November 1, 2024
SERVICE BRAKES
THE AFFECTED VEHICLE IS A 2017 GMC SIERRA 1500 4X4 CREW CAB TRUCK WITH LESS THAN 34K MILES. WHILE DRIVING THE VEHICLE TODAY THE BRAKES BECAME VERY HARD, LIKE A LOSS OF POWER BRAKES. FELT LIKE THERE WAS A LOSS OF VACUMN. AT SLOW SPEED IN REVERSE THE BRAKES "SHUDDERED" WHEN APPLIED. HAVE NOT TAKEN IT TO A DEALER AS IT JUST HAPPENED WHILE TRAVELING. CHECHED FOR INFORMATION FOR SYMPTOMS ONLINE AND FOUND GM HAD INITIATED A RECALL FOR THIS ISSUE SO I CHECKED THE NHTS WEB SITE TO SEE IT MY VEHICLE HAD A RECALL. SYSTEM INDICATED 0 UNREPAIRED RECALLS FOR MY VEHICLE. SO WANTED TO REPORT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621542October 23, 2024
ENGINE
lifter going bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620867October 20, 2024
POWER TRAIN
tHE 6L90 TRANMISSION FAILED WITH NO WARNING AT 58,408 MILES. HAD TO BACK THE TRUCK UP IN TRAFFIC OVER 1/2 MILE TO REACH A SAFE SPOT. SEEMS GM IS HAVING A LOT OF PROBLEMS WITH THIS TRANSMISSION AND THEIR 8 SPEED TRANSMISSION. NO ASSISTANCE FROM GM TO REPAIR SEEING I WAS OUT OF THE 5 YEAR 100000 WARRANTY. SEEMS GM KNOW ABOUT THESES PROBLEMS. HAD TO SPEND $5K TO GET NO DEALER SERVICE TO INSTALL A REMANUFACTURED TRANS, HOPING IT WILL NOT HAPPEN AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620106October 16, 2024
STEERING
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at 70 MPH, the vehicle lost power steering functionality. The message "Power Steering Failure" was displayed. The contact continued driving until he could safely pull over to the side of the road. The contact stated that he was able to pull to the side of the road by using physical force to steer the steering wheel. The contact then drove to the residence at low speed. The dealer was notified of the failure and informed the contact the vehicle was not covered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617682October 2, 2024
POWER TRAIN
The automatic transmission occasionally slips and slams hard into gear between first and second gears, causing the truck to lunge forward when attempting to stop. This could potentially cause the truck to hit another person or vehicle when attempting to stop. This problem was immediately observed upon receiving the new truck in 2017 and is ocurring more frequently over time. The problem was reported to and taken in to the GMC dealer. They advised that they were unable to reproduce the problem during their time with the truck. There have been no safety incidents thus far. No warning lamps or messages have been displayed on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615885September 23, 2024
POWER TRAIN
8L90 transmission shudders and jolts forward at low speeds. Delayed acceleration when accelerating from a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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