GMC Sierra Complaints (2015)

916 consumer complaints on file.

#10930208December 6, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 55 MPH, THE DEFROSTER STOPPED WORKING AND THE AIR CONDITIONER WAS BLOWING OUT HOT AIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929559December 2, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2015 SIERRA ARE HORRIBLE AND DO NOT ILLUMINATE WELL ENOUGH TO PROVIDE FOR SAFE DRIVING AT NIGHT. ALSO, THERE IS VIRTUALLY NO SIDE ILLUMINATION WHICH MAKES TURNING CORNERS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929597December 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION VIBRATED AND CAUSED A HESITATION WHEN THE GEARS SHIFTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924942November 8, 2016
EXTERIOR LIGHTING
DROVE OFF THE ROAD BECAUSE THERE WAS VIRTUALLY NO VISIBILITY IN A DARK SUBDIVISION. GMC INITIALLY DENIED THERE WAS A PROBLEM WITH THE POOR HEADLIGHTS --I STOPPED DRIVING THE VEHICLE AT NIGHT SINCE THE $60,000.00 DENALI TRUCK WAS UNSAFE TO DRIVE IN THE DARK!!GMC EVENTUALLY SAID THEY HAD A "BULLETIN" ON THE PROBLEM AND THEY REPLACED THE BULB AND RECALIBRATED THE LIGHTS. ABOUT A 15-20% IMPROVEMENT--I STILL WILL NOT DRIVE THE TRUCK AT NIGHT AS IT IS STILL UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924829November 7, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM AND PREVENTED THE CONTACT FROM VIEWING THE ROAD WHILE DRIVING AT NIGHT. THE CONTACT WAS CONCERNED THAT A CRASH COULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED FOR A MANUFACTURER UPDATE RELATED TO THE HEADLIGHTS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 12/28/16 *BF THE CONSUMER STATED THE LIGHTS ARE OK. HOWEVER, THEY COULD BE A LOT BRIGHTER, BECAUSE IT IS STILL HARD TO SEE AT NIGHT. UPDATED 01/03/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924447November 5, 2016
EXTERIOR LIGHTING
ON THE NIGHT OF 11/04/2016 WE ALMOST HIT A PERSON THAT WAS NOT VISIBLE TO US BECAUSE OF INADEQUATE FACTORY HEADLIGHTS ON ALL GMC 1500 TRUCKS. WE HAVE HAD OUR TRUCK IN FOR WARRANTY COMPLAINT ON THESE LIGHT, AND AFTER 3 DEALERS IN 3 DIFFERENT STATE THE FIX THEY USE DOES NOT CORRECT THE PROBLEM. AND NOW GM CUSTOMER RELATIONS E- MAIL ME AND STATE THEY HAVE DONE ALL THEY CAN DO AND CLOSES OUR CLAIM. NHTSA NEEDS TO LOOK IN TO THIS ASAP BEFORE SOME ONE IS KILLED, I AM NOW AFRAID TO DRIVE THIS TRUCK AFTER DARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924350November 4, 2016
EXTERIOR LIGHTING
HEADLIGHTS: YOU CAN NOT DRIVE THIS TRUCK AFTER DARK BECAUSE THE HEADLIGHTS ARE UNSAFE. WHEN ON LOW BEAM THERE IS A BLACK SPOT FROM ABOUT 3 FEET UP AND THERE IS NO SIDE LIGHT. THIS MAKES IT IMPOSABLE TO SEE CURBS, STREET SIGNS, STOP SIGNS, HUMANS AND ANIMALS ON THE SIDE OF THE ROAD STREET OR HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924065November 3, 2016
EXTERIOR LIGHTING
HARD TO DRIVE AT NIGHT. HEADLIGHTS DO NOT ILLUMINATE ROADWAY VERY WELL. AND RAINY NIGHT ALMOST IMPOSSIBLE TO SEE WITH HEADLIGHT AND DRIVING LIGHTS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924070November 3, 2016
WHEELS
TRUCK SHAKES AT HI-WAY SPEED. REPLACED TIRES AS TOLD BY DEALER AND ROAD FORCE BALANCE AND HAD NO EFFECT ON THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923754November 2, 2016
STEERING
STEERING RACK MAKES A LOUD CLUNKING/CLICKING NOISE WHEN TURNING IN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920575November 1, 2016
STEERING, SUSPENSION, EXTERIOR LIGHTING
I AM IN RECEIPT OF THE PAPERWORK CONCERNING THE ABOVE CLAIMED FOR MY VEHICLE. THE PAPERWORK IN MY POSSESSION CLEARLY STATES THAT FARMERS INSURANCE HAS MADE ME AWARE THAT MY VEHICLE 'HAS BEEN DETERMINED TO BE A TOTAL LOSS'. I AM CONCERNED ABOUT THESE FINDINGS SINCE IT SEEMED MY VEHICLE ONLY SUFFERED MINOR DAMAGES TO THE EXTERIOR ONLY. AIRBAGS WHERE NOT DEPLOYED NOR ANY WINDOWS SHATTERED. I AM ALSO IN RECEIPT OF THE PAPERWORK CONCERNING MY CLAIM AND DETERMINING I AM 51% AT FAULT TOWARDS THE ACCIDENT. I CLEARLY GAVE MY SIDE OF THE STORY TO THE POLICE OFFICE THAT MY STEERING WHEEL HAD LOCKED AND I WAS UNABLE TO MANEUVER THE VEHICLE. I WAS NOT UNDER THE INFLUENCE OF ANY DRUGS SO I FEEL MECHANICAL FAILURE SHOULD BE ASSESSED. SUPPLEMENTAL INFORMATION WAS ALSO SENT TO ME WHERE IT CLEARLY STATES RECALL NOTICES FOR MY VEHICLE. RECALL NOTICE NHTSA CAMPAIGN ID # 14V719000, DATED BY THE MANUFACTURER NOVEMBER 10, 2014 STATES A RECALL NOTICE NAMING THE STEERING AS THE COMPONENT NEEDING TO BE REPLACED. I NEVER RECEIVED ANY INFORMATION FROM THE MANUFACTURER GMC/CHEVROLET CONCERNING THIS MATTER. UPON REVIEW OF THIS LETTER, PLEASE ALSO TAKE INTO CONSIDERATION THE RECALLS THAT YOU HAVE PROVIDED ME AND RECONSIDER PURSUING OF SUBROGATION FROM A THIRD PARTY, I.E. GMC/CHEVROLET MANUFACTURER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10920382October 31, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE A MFG DEFECT AND THIS TRUCK IS EXTREMELY DANGERS TO DRIVE AFTER DARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919967October 29, 2016
SEATS
OVER THE SUMMER THE DRIVERS SEAT IN MY TRUCK STARTED MAKING A CLICKING SOUND AND FELT LIKE THE BASE WAS SHIFTING, ALMOST LIKE A BOLT WAS COMING LOOSE AND THE BASE WAS SLIDING ON THE THREADS. I TOOK IT TO THE DEALER AND DESCRIBED WHAT WAS HAPPENING, THEY DROVE IT AND DECIDED THAT THEY NEEDED TO INSTALL A SHIM KIT TO REPAIR THE PROBLEM. THEY INSTALLED THE KIT AND NOW A FEW MONTHS LATER IT IS STARTING TO DO IT AGAIN. HOW SAFE IS IT TO HAVE SHIMS UNDER THE SEAT TO TIGHTEN THINGS UP WHEN THAT SEAT IS WHAT IT SUPPOSED TO HOLD YOU IN THE VEHICLE IN THE CASE OF A COLLISION. I AM TAKING IT BACK TO MY DEALER TO HAVE THEM RE-REPAIR IT BUT ARE SHIMS EVEN SAFE UNDER THE SEAT OR IS THIS JUST GMS MONEY SAVING SOLUTION TO GET CONSUMERS OFF THEIR BACK WHILE PUTTING THEIR SAFETY AT RISK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915090October 10, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS ON THE VEHICLE FAIL TO PROVIDE AN ADEQUATE LATERAL VIEW OF THE HIGHWAY AT NIGHT MAKING IT NEARLY IMPOSSIBLE TO SEE ANYTHING THAT MIGHT BE MOVING IN TO THE DRIVER'S PATH FROM THE LEFT OR NIGHT SIDES. LATERAL VIEW OF THE HIGHWAY IS NOT IMPROVED WHEN CHANGING FROM LOW BEAM TO HIGH BEAM OR VICE VERSA. THE ONLY WAY TO CAST ANY LATERAL LIGHT TO THE SIDES OF THE HIGHWAY IS TO UTILIZE THE FOG LAMPS WHICH CAN ONLY BE ACTIVATED WHILE USING THE LOW BEAM. THE LACK OF ADEQUATE LATERAL LIGHTING MAKES NIGHT DRIVING EXTREMELY UNSAFE AND NEARLY IMPOSSIBLE TO LOOK FOR ANIMALS OR HUMANS THAT MIGHT BE STEPPING IN FRONT OF THE DRIVER. THE ISSUE HAS BEEN ONGOING SINCE THE TIME THE VEHICLE WAS LEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915120October 10, 2016
EXTERIOR LIGHTING
I HAVE A 2015 GMC SIERRA PICKUP TRUCK, PURCHASED NEW IN FEBRUARY 2015. AS SOON AS I DROVE THE VEHICLE AT NIGHT, I NOTICED THAT THE HEADLIGHTS WERE VERY DIM ON BOTH LOW BEAM AND HIGH BEAM. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, I FOUND A GM TECHNICAL SERVICE BULLETIN (#PIT5374) , WHICH INSTRUCTS THE TECH TO REPLACE BOTH HEADLIGHT BULBS, AND TO INCREASE VOLTAGE TO THE HEADLIGHTS VIA THE BODY CONTROL MODULE. I HAD THE DEALER PERFORM THIS TSB IN JUNE OF 2015, BUT SINCE THE UPGRADE, THE PERFORMANCE OF THE HEADLIGHTS IS ONLY SLIGHTLY BETTER. THE TRUCK IS UNCOMFORTABLE TO DRIVE AT NIGHT, AND ESPECIALLY DANGEROUS TO DRIVE AT NIGHT IN THE RAIN. IN ADDITION, ONE OF THE NEW HEADLIGHT BULBS BLEW LAST WEEK, BUT THE GMC DEALER REPLACED IT UNDER WARRANTY ONCE HE LOCATED A BULB AT ANOTHER DEALERSHIP IN TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908531September 21, 2016
STRUCTURE:BODY
DESIGN FLAW IN CABIN AIR FILTRATION SYSTEM LEADING TO HEALTH HAZARD WITHIN THE VEHICLE. MICE HAVE ENTERED THE COWL AIR PLENUM AREA AND BUILT NESTS ON TOP OF AND OUT OF THE CABIN AIR FILTER MATERIAL. THE FILTER HAS BECOME SATURATED WITH MOUSE DANDER, FECES AND OTHER MATERIALS. EVENTUALLY THESE CONTAMINANTS WORK THEIR WAY THROUGH THE FILTER AND AN ODOR IS NOTICED INSIDE THE VEHICLE. THE MICE ARE BELIEVED TO ENTER THIS AREA THROUGH SIGNIFICANT UNSCREENED OPENINGS AT THE ENDS OF A PLASTIC COVER OVER THE PLENUM IN THE WINDSHIELD WIPER AREA UNDER THE HOOD. I HAVE CONTACTED GM WITH REGARD TO THIS DESIGN FLAW. . SO FAR, MY DEALER HAS REPAIR THE DAMAGE AND INSTALL NEW CABIN FILTERS AT MY EXPENSES . WAS TOLD BY DEALER THIS WAS NOT COVERED UNDER WARRANTY NO ATTEMPT HAS BEEN MADE TO BLOCK OR SCREEN THE OPENINGS. THE TRUCK IS REGULARLY GARAGED WITH AN OTHER NON-GM VEHICLES THAT DO NOT HAVE THIS PROBLEM. INDIVIDUALS WITH RESPIRATORY CONDITIONS SHOULD BE CONCERNED ABOUT THE SIGNIFICANT PLENUM DESIGN FLAW IN THESE GM TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908582September 21, 2016
EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE IN JUNE OF 2015. THE HEADLIGHTS IN THIS VEHICLE ARE ABSOLUTELY TERRIBLE AND EXTREMELY UNSAFE. NIGHT TIME DRIVING IS VERY DIFFICULT AND UNNERVING BECAUSE THE HEADLIGHT PERFORMANCE IS SO POOR. IF DRIVING AT NIGHT AND IT STARTS RAINING, FORGET IT. I HAVE TAKEN THE VEHICLE TO THE DEALER A HALF DOZEN TIMES AND THEY PERFORMED 1TSB WHICH MADE ALMOST NO NOTICEABLE DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908131September 20, 2016
SUSPENSION
VEHICLE HAS A PULSING VIBRATION BETWEEN 45 AND 68 MPH. STARTED AT 3000 MILES. VEHICLE IS NOW AT 7500 MILES AND VIBRATION IS GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907571September 19, 2016
EXTERIOR LIGHTING
HEADLIGHTS ON NEW 2015 GMC SIERRA DENALI 1500 TRUCK INADEQUATE - POOR LIGHTING PATTERN IN DARK DRIVING CONDITIONS - UNACCEPTABLE AND DANGEROUS. DEALERSHIP DENIED ISSUE, THEN STATED MANUFACTURER RECOMMENDS REDIRECTING LIGHTS DOWN TOWARD ROAD. THIS ADJUSTMENT DIDN'T RESOLVE THE DIM LIGHTING ISSUE. I SUGGESTED PAYING OUT OF POCKET TO REPLACE HEADLIGHTS - DEALERSHIP LAUGHED AND SAID THAT WOULD VOID THE WARRANTY. THESE DIM HEADLIGHTS ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907984September 19, 2016
VISIBILITY/WIPER
THE HEADLIGHTS ARE VERY POOR.IT IS EASY TO OVER DRIVE THEM.DARK ROADS OR RAIN OR SNOW IT IS DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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