GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10767448September 22, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED. THE VEHICLE HAD TO BE TOWED TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762169September 8, 2015
SERVICE BRAKES
SLOWED DOWN AND TURNED INTO A PARKING SPOT AND THE ABS SYSTEM KICKED IN. DID GET THE PICKUP STOPPED AND NOTICED BRAKE FLUID LEAKING BY THE DRIVER REAL WHEEL. HAD ALMOST NO BRAKES GETTING THE PICKUP HOME. UPON INSPECTION FOUND THE REAR BRAKE LINE HAD RUPTURED DUE TO CORROSION. THE ABS SYSTEM HAS BEEN KICKING FOR NO REASON BEFORE THIS. TALKED TO A MECHANIC AND HE SAID THERE HAVE BEEN A LOT OF CORROSION PROBLEMS WITH THE 1999 TO 2003 GM PICKUPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758880August 24, 2015
SERVICE BRAKES
ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND PROCEEDED UP-HILL ABOUT 300-400 FEET, AND THEN TURNED AROUND IN A NEIGHBOR'S DRIVEWAY, WHEN COMING BACK DOWN THE HILL SHE TRIED TO BRAKE TO STOP IN FRONT OF OUR HOUSE, BUT THE BRAKES TOTALLY FAILED WITHOUT ANY WARNING. SHE THEN WENT UP A SLIGHT HILL ON THE OTHER SIDE OF OUR HOUSE, BUT STILL COULDN'T STOP, AND DIDN'T THINK TO PUT THE TRUCK IN PARK AS SHE SLOWED. SHE ROLLED BACKWARDS DOWN THE HILL AND WAS ABLE TO STEER INTO A NEIGHBOR'S YARD WHERE THE TRUCK CAME TO REST ON A BERM. AT THE TIME SHE SAID THERE WERE CARS PARKED ON BOTH SIDES OF THE STREET AND HAD A CAR BEEN COMING THE OPPOSITE DIRECTION SHE WOULD HAVE CRASHED INTO IT. HAD THERE BEEN PEDESTRIANS THEY COULD HAVE BEEN HIT AS WELL. WHEN I CAME HOME THAT AFTERNOON, I ADDED BRAKE FLUID TO THE RESERVOIR, AND THEN PUSHED ON THE BRAKE PEDAL. I SAW A HUGE STREAM OF FLUID POUR FROM BELOW THE DRIVER'S SIDE DOOR. I LOOKED UNDER THE TRUCK AND FOUND THE BRAKE LINES SURPRISINGLY CORRODED. IF SUDDEN, IMMEDIATE LOSS OF BRAKES WITHOUT ANY WARNING IS NOT CAUSE FOR A RECALL I DO NOT KNOW WHAT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758882August 24, 2015
SERVICE BRAKES
ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND PROCEEDED UP-HILL ABOUT 300-400 FEET, AND THEN TURNED AROUND IN A NEIGHBOR'S DRIVEWAY, WHEN COMING BACK DOWN THE HILL SHE TRIED TO BRAKE TO STOP IN FRONT OF OUR HOUSE, BUT THE BRAKES TOTALLY FAILED WITHOUT ANY WARNING. SHE THEN WENT UP A SLIGHT HILL ON THE OTHER SIDE OF OUR HOUSE, BUT STILL COULDN'T STOP, AND DIDN'T THINK TO PUT THE TRUCK IN PARK AS SHE SLOWED. SHE ROLLED BACKWARDS DOWN THE HILL AND WAS ABLE TO STEER INTO A NEIGHBOR'S YARD WHERE THE TRUCK CAME TO REST ON A BERM. AT THE TIME SHE SAID THERE WERE CARS PARKED ON BOTH SIDES OF THE STREET AND HAD A CAR BEEN COMING THE OPPOSITE DIRECTION SHE WOULD HAVE CRASHED INTO IT. HAD THERE BEEN PEDESTRIANS THEY COULD HAVE BEEN HIT AS WELL. WHEN I CAME HOME THAT AFTERNOON, I ADDED BRAKE FLUID TO THE RESERVOIR, AND THEN PUSHED ON THE BRAKE PEDAL. I SAW A HUGE STREAM OF FLUID POUR FROM BELOW THE DRIVER'S SIDE DOOR. I LOOKED UNDER THE TRUCK AND FOUND THE BRAKE LINES SURPRISINGLY CORRODED. IF SUDDEN, IMMEDIATE LOSS OF BRAKES WITHOUT ANY WARNING IS NOT CAUSE FOR A RECALL I DO NOT KNOW WHAT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758497August 21, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
I WAS MOVING MY 1500HD GMC SIERRA WHICH HAS 29K MILE & THE FRONT BRAKE LINE UNDER THE RADIATOR, BLEW OUT DUE TO RUST THIS IS A NIGHTMARE FOR ANY GMC OWNER , UPON AN INSPECTION OF ALL BRAKE LINES I FIND THEY ARE JUST STEEL WITH NO ANTI CORROSION ON ANY OF THEM. I ALSO OWN A 2002 YUKON & NOW IT HAS THE SAME PROBLEM, ALL LINES ARE BADLY RUSTED & JUST RECENTLY THE LINES ON THE REAR AXLE BURST. THIS IS LIFE THREATENING SITUATION THE VERY THIS YOU RELY ON THE MOST IS BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735582July 21, 2015
SERVICE BRAKES
LEFT HOUSE AND ABS BRAKE LIGHT CAME ON, SHUT THE TRUCK OFF AND ABS BRAKE PUMP UNDER TRUCK WOULD NOT STOP RUNNING EVEN WITH KEY OFF. SO HAD TO TAKE FUSE OUT. AT THAT TIME I DROVE BACK HOME, BUT IF YOU PUSH DOWN ON BRAKE IT WILL GO TO THE FLOOR. JUNE 2014 HAD TRUCK IN SHOP TO HAVE ALL BRAKE LINES REPLACED AND FIXED AT AUFFENBERG IN CARBONDALE ILLINOIS DUE TO BRAKES ALL OF A SUDDEN GOING OUT AND ALL LINES RUSTED AND NOW 2,500 MILES LATER THIS HAPPENS ALSO THE EMGERENCY BRAKE IS NOT WORKING EITHER. SO WAS THERE MORE DAMAGE DONE FROM ALL THIS THAT SHOULD BE ON RECALL AND US NOT PAYING THE BILL FOR THESE DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733365July 11, 2015
SERVICE BRAKES
PULLING INTO MY DRIVEWAY TRUCK STARTED TO SLOW THEN THE PEDAL WENT TO THE FLOOR. TRIED PUMPING THE BRAKES BUT DID NOT STOP UNTILL I HIT TWO GARBAGE CANS AND PUSHED THEM INTO MY GARAGE DOOR. I NOW HAVE A TRUCK I CANT DRIVE AND A GARAGE DOOR THAT WILL HAVE TO BE REPLACED. THERE WAS NO WARNING I AM JUST FORTINATE THAT NO ONE WAS INFRONT OF THIS TRUCK. ONE OF THE LINES TO THE REAR OF THE TRUCK BLEW OUT AND LOST ITS FLUID ALL OVER MY DRIVEWAY. I THOUGHT IF YOU LOST 1 LINE THE TRUCK COULD STILL STOP WITH THE FRONT BRAKES BUT I HAD NOTHING. PLEASE WARN PEOPLE BEFORE THIS PROBLEM KILLS PEOPLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731304June 30, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN A VERY BUSY STREET, THE ENGINE DIED. I LOST ALL MY POWER STEERING AND BRAKE. I WAS VERY LUCKY THAT I WAS NOT ON A VERY BUSY HIGHWAY. I HAD IT TOWED TO HEDRICK'S CHEVROLET IN CLOVIS CA. IT TOOK 2 DAYS FOR THEM TO CHECK IT OUT. THEY SAID WHEN THEY WENT TO BRING IT IN TO THE SHOP IT STARTED UP AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. I PICKED THE TRUCK UP AND THE NEXT DAY IT DID THE SAME THING AGAIN. I CALLED THE DEALER AND THEY TOLD ME TO PRESS THE PUMP ON THE TOP OF THE FILTER HOUSING UNTIL I COULD NO LONGER PRESS IT. I DID THAT AND IT STARTED UP. BE CAME VERY OBVIOUS THAT THEY WERE AWARE THAT THE FUEL FILTER HOUSING WAS CAUSING THE INJECTION SYSTEM TO LOSE SUCTION I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE FUEL FILTER HOUSING. I HAVE SINCE FOUND OUT THAT THIS FAILURE IS A COMMON FAILURE. EVIDENTLY THERE IS AN O RING IN THE HOUSING AND IT FAILS AND BASED ON FACT THAT THEIR SERVICE PERSON WAS ABLE TO TELL ME HOW TO START THE TRUCK, THEY NEW OF THESE FAILURES AND NEVER TOLD OWNERS ABOUT THIS. ...UPDATED 09/22/15 *BF UPDATED 12/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726465June 21, 2015
SERVICE BRAKES
I WAS SLOWING DOWN TO PARK TO UNLOAD SOME RECYCLING AND I PRESSED ON MY BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. I WAS BARELY ABLE TO AVOID HITTING THE PERSON IN FRONT OF ME (OUTSIDE OF THEIR VEHICLE) AND THEIR VEHICLE. I PUMPED THE BRAKES BUT THE PEDAL DID NOT RESIST AT ALL. MY BRAKES WERE TOTALLY INOPERABLE WITHOUT USING THE EMERGENCY BRAKE. I GOT OUT AND HAD BRAKE FLUID STREAMING OUT OF THE LINES RIGHT BELOW THE DRIVERS SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725976June 18, 2015
SERVICE BRAKES
GENERAL MOTORS IS AWARE OF AN ISSUE WITH THE PARKING BRAKES IN SOME MODEL YEARS OF THEIR VEHICLES AND HAVE EVEN ISSUED A RECALL FOR THEM TO BE FIXED. THEY ONLY RECALLED VEHICLES WITH MANUAL TRANSMISSIONS EVEN THOUGH VEHICLES WITH AUTOMATIC TRANSMISSIONS HAVE THE SAME BRAKE PARTS AND SUFFER FROM THE SAME ISSUE. THE PARKING BRAKES ENGAGE ON THEIR OWN WHILE THE VEHICLE IS IN MOTION WHICH CAUSES DAMAGE TO THE PADS AND DRUMS TO THE POINT WHERE THEY CEASE TO WORK. THIS IS AN UNSAFE CONDITION ESPECIALLY WHEN TOWING A VEHICLE AND HAVING TO PARK ON AN INCLINE. I HAVE CONTACTED THEM AND THEY JUST KEEP TELLING ME THAT MY SPECIFIC VEHICLE WAS NOT RECALLED. MY VEHICLE HAS THE SAME BRAKES AS THOSE THAT WERE RECALLED AND HAVE THE SAME ISSUE. 2002 GMC SIERRA 1500. IF YOU LOOK ON THE RECALL WEBSITE YOU WILL SEE THE SAME MAKE AND MODEL YEAR RECALLED WITH MANUAL TRANSMISSIONS. AGAIN THE TRANSMISSION IS NOT THE ISSUE, ITS THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723787June 6, 2015
SERVICE BRAKES
DRIVING TO WORK ONE MORNING, I NOTICED AS I APPROACHED A STOP SIGN THAT I HAD TO PUSH MY BRAKE PEDAL FURTHER THAN I HAD EARLIER IN MY TRIP. INSTEAD OF CONTINUING ONTO THE FREEWAY I PULLED INTO A STATION AND TESTED THE BRAKES ONLY TO FIND THAT I COULD PUSH THEM ALL THE WAY TO THE FLOOR AND COME TO A GRADUAL, ROLLING STOP. THE TRUCK WAS TOWED TO A SHOP WHERE IT WAS FOUND THAT ONE OF THE METAL BRAKE LINES HAD RUSTED THROUGH. ALL 6 LINES SHOWED SIGNS OF SEVERE RUSTING. ONCE THE LINES WERE REPLACED THE MECHANIC TOLD ME THAT A SECOND LINE HAD RUSTED TO THE POINT THAT HE DID NOT THINK IT WOULD HAVE HELD PRESSURE IF I HAD ONLY REPLACED THE FIRST FAILED LINE. I WAS ADVISED THAT THE BRAKE LINES IN THIS MODEL AND YEAR OF TRUCK WERE KNOWN TO RUST AND FAIL EARLY IN THE LIFE OF THE VEHICLE, ESPECIALLY IN NORTHERN STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722138May 29, 2015
SERVICE BRAKES
I HAVE OWNED MANY GM TRUCKS, AND NEVER HAD ONE WITH SO MANY RUSTED OUT BRAKE LINES. WHY CAN'T THEY MAKE THEM WITH STAINLESS STEEL LINES. THEY SHOULD HAVE A RECALL FOR THIS. WHAT HAPPENS WHEN FRONT AND BACK LINES GO AT THE SAME TIME, I WILL TELL YOU, NO BRAKES ! THIS IS THE WORST ONE WITH THE RUST THAT I HAVE HAD. 3 LINES RUST OUT ON THE GMC 2500 HD (2002) WITH MORE TO COME, I HAVE 25,000 MILES ON THIS TRUCK. THE FIRST LINE WENT ABOUT 15,000 MILES. ALSO I ONLY GOT ABOUT 5,000 MILES ON THOSE FIRESTONE TIRES, CHEAP TIRES COME WITH THIS TRUCK. I HAVE ALSO NOTICED THE FRAME IS RUSTING, HAD TO HAVE THE CABLE REPLACED THAT SHIFTS THE TRUCK INTO GEAR, IT RUSTED OUT. I GO TO THE CAR WASH AND ALWAYS WASH THE UNDERSIDE OF THE TRUCK TO GET ALL THE DIRT AND SALT OFF EVERY CHANCE I GET. WHEN I GOT THE GMC I WAS TOLD BY THE GMC GARAGE NOT TO HAVE THE TRUCK UNDERCOATED BECAUSE IT WOULD VOID THE WARRANTY ON IT. I ALSO HAD TO HAVE THE CABLES REPLACED ON THE TAIL GATE DUE TO RUST. VERY SAD ABOUT THIS GMC TRUCK. EVERYTHING IS RUSTING. I SHOULD HAVE A LOT OF MILES LEFT ON THIS TRUCK, IF IT DOESN'T RUST ITSELF TO DEATH OR GET ME KILLED BECAUSE OF RUSTED OUT BRAKE LINES !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721745May 27, 2015
ENGINE
THE PASSENGER SIDE REAR EXHAUST MANIFOLD BOLT BROKE OFF. THIS IS A MANUFACTURER DEFECT. THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716335May 13, 2015
SERVICE BRAKES
ON MONDAY AFTERNOON 5/11/15 I HAD JUST HOOKED UP A SMALL TRAILER IN PREPARATION TO GO PICK UP MY GRANDDAUGHTER FROM CENTRAL MICHIGAN UNIVERSITY THE FOLLOWING DAY. THIS WAS GOING TO REQUIRE A ROUND TRIP DISTANCE OF ROUGHLY 400 MILES. WHILE TURNING MY TRUCK AROUND TO PARK IT FOR THE NIGHT I DISCOVERED TO MY HORROR THAT THE BRAKE PEDAL ON MY TRUCK WENT ALL THE WAY TO THE FLOOR WITH NO STOPPING POWER AT ALL. THIS HAPPENED SUDDENLY AND WITH ABSOLUTELY NO WARNING AT ALL. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED IF THIS OCCURRED DURING THE ROAD TRIP TO PICK UP MY GRANDDAUGHTER. I CALLED MY SON IN LAW WHO HELPED ME REPLACE A MAIN TRUNK LINE FOR THE BRAKES GOING TO THE REAR AXLE. THIS COULD HAVE BEEN A DISASTER AND BUT FOR THE GRACE OF GOD, DID NOT OCCUR DURING THE TRIP THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715461May 9, 2015
SERVICE BRAKES
REAR STEEL BRAKE LINE FAILURE WHILE IN PARKING LOT, COMPLETE LOSS OF BRAKING ABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714549May 4, 2015
SERVICE BRAKES
PULLED INTO A PARKING SPACE AT A STORE BRAKE PEDAL WENT RIGHT TO THE FLOOR,HIT BUILDING. BRAKE LINES BLEW OUT RELATED TO POOR QUALITY BRAKE LINES FROM MANUFACTURER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10712914April 26, 2015
SERVICE BRAKES
I APPROACHED A BUSY INTERSECTION AND BECAUSE TRAFFIC SIGNAL WAS TURNING AMBER, I APPLIED MY BRAKES AND THERE WERE NO BRAKES. THE BRAKE LINES HAD CORRODED AND BROKE. ALTHOUGH I FILED A COMPLAINT LAST YEAR, GM HAS DECIDED THAT EVEN THOUGH THERE ARE NUMEROUS INCIDENTS REGARDING THE CHEAP PARTS THEY USED IN THESE VEHICLES, THEY WOULD NOT ISSUE A RECALL. IN FACT, THERE WAS A NEWSPAPER ARTICLE 2 WEEKS AGO THAT STATED THERE WOULD BE NO RECALL BECAUSE MOST OF THESE ACCIDENTS WERE IN NORTHERN STATES WHERE SALT IS USED ON THE ROADS IN WINTER. HOWEVER, NOW THEY HAVE ISSUED A VERY LIMITED RECALL FOR CADILLAC CTSS FOR THE EXACT YEARS THAT OUR GMC SUFFERED SAME KIND OF BRAKE FAILURE. THE COST TO REPLACE THESE FAULTY PARTS IS ESTIMATED AT $2000 PER VEHICLE. BUT THE DANGER TO LIFE AND PROPERTY IS MUCH GREATER. DON'T UNDERSTAND HOW THERE CAN BE SUCH A LIMITED RECALL WHEN MORE THAN THIS ONE MODEL IS AFFECTED. AND YES, I MITIGATED MY DAMAGES BY HAVING BRAKES REPAIRED. BUT FEEL THAT I WAS CHEATED, NOW THAT RESTRICTED RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712739April 24, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712745April 24, 2015
SERVICE BRAKES, SUSPENSION
THE BRAKE LINES ARE RUSTED SO BADLY IT WILL NOT PASS IT'S NEXT VA STATE INSPECTION. THIS TRUCK HAS ONLY BEEN DRIVEN 74000 MILES. CAN THIS BE NORMAL? I AM A DISABLED VET WITH LIMITED INCOME AND CAN NOT AFFORD THE COST OF REPLACEMENT. THERE IS ALSO MORE THAN NORMAL RUST OF THE SUSPENSION AND OTHER PARTS UNDER THE BODY. I BELIEVE THIS HAS GONE ON TOO LONG AND A RECALL IS NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693459March 11, 2015
SERVICE BRAKES
APPLIED BRAKES TO STOP AND BRAKE PEDDLE WENT TO FLOOR DO TO ROTTED BRAKE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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