GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11185487March 9, 2019
SERVICE BRAKES
VACUUM PUMP FAILED AT 58000 MILES. LOST BRAKE ASSIST AT PARKING LOT SPEEDS. COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184349March 5, 2019
SERVICE BRAKES
THE BRAKES AT A LOW RATE OF SPEED (1-10 MPH) PARTIALLY GIVES OUT WHICH PROLONGS THE STOPPING DISTANCE OF THE VEHICLE. IT SEEMS AS THOUGH THE ABS KICKS IN BUT FOR NO REASON. MUST STRONGLY PUSH DOWN ON THE PEDAL TO GET VEHICLE TO STOP, WHICH STILL REQUIRES ADDITIONAL STOPPING DISTANCE. HAS OCCURRED SPORADICALLY FROM MID-2018 TO MARCH 2019. NO RESOLUTION THROUGH DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183112February 28, 2019
SERVICE BRAKES
BRAKES COMPLETELY FAILED. REPLACED BRAKES ON ALL 4 WHEELS, BUT TO NO AVAIL. THEN REPLACED THE MASTER CYLINDER AND STILL NO BRAKES. MY FENCE POLE AND MAILBOX STOPPED MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11182684February 27, 2019
STRUCTURE:BODY
UNDER BODY COATING IS PEELING ON A BRAND NEW TRUCK. ITS RUSTING BECAUSE THE STEEL IS COMPLETELY EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182653February 26, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER FUSE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FUSE WAS REPLACED, BUT IT FAILED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182669February 26, 2019
SERVICE BRAKES
HARD BRAKE PEDAL WITH INCREASED EFFORT NEEDED TO DEPRESS THE BRAKE PEDAL. FEELS LIKE TRUCK WILL NOT STOP. HAD TO HAVE TRUCK TOWED. REPORTED BACK ON 11-24-18 TO NHTSA: ( #1115347). BRAKE VACUUM PUMP WAS REPLACED @ GM DEALER ON 11-14-18, SAME SITUATION HAPPENED AGAIN ON 02-19-19. GM TSB # PIT5361D NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181719February 21, 2019
SERVICE BRAKES, ENGINE
WHEN I FIRST GOT THE TRUCK THE BRAKES OPERATED PERFECTLY FINE AFTER ABOUT THREE DAYS THE BRAKES ON THE FRONT OF THE TRUCK WOULD LOCK UP WHILE I WAS DRIVING AND WOULD NOT RELEASE. AFTER TWO SETS OF CALIPERS TWO SETS OF BRAKE PADS A SET OF ROTORS A TWO WEEKS GO BY WITH THE MECHANIC TRYING TO FIGURE OUT WHAT IS WRONG WITH THIS TRUCK. THEY THEN REPLACE THE BRAKE MASTER CYLINDER, THERE WAS NO IMPROVEMENT. TURNS OUT TO BE THE BRAKE BOOSTER HAD FAILED ALONG WITH THE HYDRAULIC ABS CONTROL UNIT. THERE WERE NO WARNING LIGHTS ON WHATSOEVER THE WHOLE ENTIRE TIME THE BRAKES WERE LOCKED UP THE ABS LIGHT DIDN'T COME ON UNTIL THE BRAKE BOOSTER WAS REPLACED INDICATING THAT THE ABS CONTROL UNIT WAS ALSO BAD. NOW I AM EXPERIENCING A TICKING COMING FROM THE ENGINE. THE TICKING OCCURS AT IDLE END AS THE THROTTLE IS BEING ACTIVATED. HOWEVER THE LOCAL DEALERSHIP HAS REFUSED TO GIVE ME ANY INFORMATION AS OF WHY IT COULD BE MAKING THIS TICKING NOISE OR IS JUST UNWILLING TO SAY ANYTHING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181061February 19, 2019
STRUCTURE:BODY, ENGINE
THIS COMPLAINT IS REGARDING EXCESSIVE SURFACE RUST ON NOT ONLY THE FRAME OF MY TRUCK, BUT ON CRITICAL ENGINE COMPONENT CLAMPS IN THE ENGINE BAY. ANY SCREW STYLE HOSE CLAMP IN MY ENGINE BAY ARE RUSTED WORSE THAN MY OTHER 9 YEAR OLD CAR WITH 102,000 MILES ON IT. I WASH MY TRUCK, INCLUDING UNDERCARRIAGE, PERIODICALLY THROUGHOUT THE WINTER TO TRY AND KEEP THE SALT OFF. MY TRUCK IS A 2015 WITH 40,000 MILES, AND JUST RECENTLY, THE RUST HAD COMPLETELY EATEN THROUGH THE LOWER RADIATOR HOSE CLAMP CAUSING ALL THE ENGINE COOLANT TO LEAK OUT. I NOTICED THE REST OF THE CLAMPS WITHIN THE ENGINE BAY TO BE IN THE SAME CONDITION, ALONG WITH THE FRAME, AND SUSPENSION COMPONENTS. IT IS CLEARLY ONLY A MATTER OF TIME BEFORE THEY FAIL WHILE I AM DRIVING, WHICH COULD CAUSE A FAILURE OF ANY SYSTEM USING ONE OF THESE RUSTED CLAMPS, SUCH AS THE BRAKE LINES, POWER STEERING LINES, OIL LINES, OR TRANSMISSION FLUID LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181123February 19, 2019
SERVICE BRAKES
I PUSHED ON THE BRAKES WHEN SLOWLY PULLING INTO A PARKING SPOT AND THE BRAKES GOT SQUISHY AND BARELY STOPPED BEFORE I HIT ANOTHER PARKED CAR. THIS HAPPENED A FEW TIMES BEFORE I GOT THE VEHICLE HOME. THEN A MESSAGE POPPED UP THAT SAID "SERVICE BRAKE ASSIST SYSTEM". I TOOK THE TRUCK IN AND THEY SAID THEY WOULD NEED TO REPLACE THE VACUUM PUMP AND 2 BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180933February 18, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WATER STEADILY DRIPPING THROUGH THE SUN VISOR BAR THAT MOUNTS TO INTERIOR OF ROOF ON THE DRIVERS SIDE WHEN RAINING/SNOWING TODAY. DOES NOT MATTER IF YOUR DRIVING OR SITTING STILL. ELECTRICAL WIRES RUN THROUGH THIS BAR POSING A FIRE HAZARD. GM REFUSES TO FIX EVEN THOUGH TRUCK IS UNDER WARRANTY. I HAVE VIDEO EVIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180690February 17, 2019
POWER TRAIN
WHEN COMING TO A STOP, APPLYING A STEADY AMOUNT OF BRAKE PRESSURE THE TRANSMISSION SHIFTS AND LOSES ALL FORMS OF ENGINE BRAKING CAUSING THE TRUCK TO SPEED UP AND OVERSHOOTS THE STOPSIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176527February 12, 2019
SERVICE BRAKES
BRAKE ASSIST WARNING LIGHT CAME ON WITH HARD BRAKE PEDAL AT LOW SPEED BRAKING. DOES NOT HAPPEN OFTER. BROUGHT TO DEALER AND HAD TESTED WITH NO TROUBLE FOUND. DEALER SAID NO RECALLS OR SERVICE BULLETINS ON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175203February 8, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT TWO OF THE FIVE SEAT BELTS IN THE VEHICLE FAILED TO PROPERLY RETRACT AND SECURE. THE FRONT PASSENGER AND REAR MIDDLE SEAT BELTS BECAME UNSECURED WHILE THE VEHICLE WAS IN OPERATION WITHIN WEEKS APART. THE FAILURE OCCURRED FREQUENTLY. BEAMAN BUICK GMC (1531 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400) INDICATED THAT THEY WOULD ORDER THE SEAT BELT KIT, BUT DID NOT CONFIRM THE QUANTITY. THE DEALER DID NOT STATE WHETHER THE PART WAS AVAILABLE. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS COULD FAIL IN THE EVENT OF A CRASH. A LOANER VEHICLE WAS NOT OFFERED WHILE WAITING TO RECEIVE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED NHTSA CAMPAIGN NUMBERS: 17V437000 (AIR BAGS, SEAT BELTS), 16V651000 (AIR BAGS, SEAT BELTS), AND 14V301000 (ELECTRICAL SYSTEM, SEAT BELTS). THERE WERE ALSO THREE TSBS FOR THE SEAT BELTS, BUT THE CONTACT DID NOT KNOW IF THE VEHICLE WAS INCLUDED IN ANY OF THE RECALLS OR TSBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174963February 7, 2019
SERVICE BRAKES
BRAKES NOT WORKING. HAD TO REPLACE THE VACUUM PUMP BELT, BRAKE BOOSTER VACUUM PUMP, AND AC BELT. COST $573.86. VEHICLE ONLY HAS 40K MILES. VERY DANGEROUS, VEHICLE WOULD NOT STOP WHEN APPLYING BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173689February 2, 2019
SERVICE BRAKES
AT LOW SPEEDS BREAKING BECOMES EXTREMELY DIFFICULT LEADING TO LONGER STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172304January 26, 2019
VISIBILITY/WIPER
REMOTE STARTED CAR. UPON ENTERING AND TURNING IGNITION ON A STRONG ELECTRICAL BURNING SMELL WAS NOTICED. WHITE SMOKE WAS SEEN EMITTING FROM BASE OF DRIVER SIDE REAR WINDOW BEHIND MY CHILDS CAR SEAT. MOMENTS LATER A LOUD BANG WAS HEARD AND WINDOW SHATTERED. VEHICLE WAS STATIONARY AT THE TIME AND RUNNING FOR LESS THAN 5 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171487January 22, 2019
SERVICE BRAKES
BRAKES FADE AT LOW SPEEDS, VEHICLE CONTINUES TO TRAVEL WHILE THE BRAKES ARE APPLIED. HARD BRAKE PEDAL PRESSURE MUST BE APPLIED TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171053January 20, 2019
SERVICE BRAKES
I WAS ON A MAJOR HIGHWAY TRAVELING WHEN THE TRAFFICE BECAME STOP AND GO. AS I WAS TRAVELING IN HEAVY TRAFFIC FOR ABOUT 5 MINUTES, MY BRAKE BECAME STIFF AND WOULD NOT ALLOW ME TO STOP AS NORMAL. I WAS ABLE TO STOP JUST SHORT OF REAR-ENDING THE VEHICLE IN FRONT OF ME, HOWEVER IT WAS MERELY BY INCHES. CONSIDERATIONS : I WAS ON A SLIGHT DECLINE AND MY VEHICLE HAS START ASSIST WHERE THE BRAKE PEDAL REMAINS STIFF WHEN IN EFFECT, IT FELT LIKE THIS ACTIVATED. I CONTINUED TO INCREASE PRESSURE THROUGH WHICH I THOUGHT I HEARD THE ABS ACTIVATE AND THE VEHICLE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171074January 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE PEDAL OR THAT INCREASED EFFORT IS NEEDED TO DEPRESS THE BRAKE PEDAL. ALSO, IN SOME CASES A TICK OR TICKING NOISE MAY BE HEARD, WHICH MAY SOUND LIKE AN EXHAUST MANIFOLD LEAK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170697January 18, 2019
SERVICE BRAKES
AT LOW SPEEDS BREAK PEDAL WILL NOT DEPRESS AND I HAVE A HARD TIME STOPPING THE TRUCK. I ALMOST HIT A CAR YESTERDAY AND AFTER DOING SOME RESEARCH FOUND THAT THE VACUUM PUMP FAILURE IS A KNOWN PROBLEM. THIS IS EXTREMELY SCARY AND DANGEROUS. SOMEONE COULD EASILY HIT A PEDESTRIAN. MY TRUCK HAS LESS THAN 50,000 MILES, WHICH SEEMS TO BE THE AVERAGE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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