GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10059862April 1, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHEN OPENING THE TAILGATE TWO SUPPORT BRACKETS BROKE. AS A RESULT, THE TAILGATE FELL TO THE GROUND. *AK BOTH SUPPORTS WERE REPLACED. THERE WERE BROKEN CABLES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064203March 30, 2004
TIRES
VIBRATION IN DRIVE TRAIN BEFORE AND AFTER REPLACEMENT OF DRIVESHAFT,NOISE IN FRONT END,POSSIBLE DEFECTIVE TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062172March 14, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TAILGATE STRAPS BREAKING. POOR DESIGN AND DO NOT PERFORM AS DESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061842March 10, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
MY 2002 GMC 2500HD TRUCK THIS PAST WEEKEND HAD A FAILURE IN THE TAILGATE CABLE SYSTEM. I WAS DRIVING MY ATV INTO THE BED WHEN THE LEFT CABLE BROKE AND THE TAILGATE SUDDENLY LOWERED A FEW INCHES. FORTUNATELY, THE RIGHT CABLE DIDN'T BREAK OR SERIOUS INJURY WOULD HAVE OCCURRED. AFTER LOOKING AT THE BROKEN CABLE, THERE WAS EVIDENCE OF RUST INSIDE THE PLASTIC COVERING ON THE WIRE STRANDS THAT MAKE UP THE CABLE. THERE IS NO WAY TO INSPECT THE CABLES FOR A POTENTIAL HAZARD PRIOR TO A CATASTROPHIC OCCURRENCE. I WILL BE REPLACING MINE WITH A STAINLESS STRAP SYSTEM SO THIS DANGEROUS DEFECT WON'T HAPPEN AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061691March 9, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT ANY SPEED AND WHEN BRAKES WERE HOT THERE WAS A PROBLEM WITH STOPPING. THIS CONDITION OCCURRED SIX TIMES. DEALER CLAIMED THAT THIS WAS NORMAL FOR THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060557March 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HARD KNOCK OF ENGINE ON STARTUP,WORSE IN COLDER WEATHER, LASTING A COUPLE OF MINUTES. HAVE REPORTED PROBLEM TO MANUFACTURER AND DEALERSHIP WHOM BOTH STATE THIS KNOCK IS NORMAL AND WOULD HAVE NO BEARING ON THE LONGEVITY OR DURABILITY OF THE MOTOR. FIRST NOTICED KNOCK AFTER APPROXIMATELY 3600 MILES AND CONTINUES TO BE A PROBLEM AT 36,000MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060493March 5, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
GMC SIERRA. I HAVE HAD IT IN FOR THE MIRRORS VIBRATING 4 TIMES. I CAN NOT SEE 200 FEET BEHIND MY VEHICLE AT TIMES AS REQUIRED BY CALIFORNIA VC 26709. GMC HAS CALLED IT A SAFETY ISSUE AND BLAMES IT ON THE FOLLOWING IN AN EMAIL I RECEIVED 12/23/03. *JB AFTER MUCH DISCUSSION WITH TECHNICAL SOURCES, WE HAVE COME TO THE FOLLOWING CONCLUSIONS. THE VIBRATION IN YOUR MIRRORS IS A CHARACTERISTIC OF THE VEHICLE. THEREFORE, SWAPPING OUT THE MIRROR WITH ONE OF THE SAME TYPE, WHICH IS THE ONLY TYPE YOUR VEHICLE CAN ACCOMMODATE, WILL NOT SOLVE THAT PROBLEM. I THINK THERE SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060287March 3, 2004
SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:WINDSHIELD
2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060072March 1, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
A NEIGHBOR AND I WERE TRYING TO OFF LOAD A LARGE ROCK 500 (LBS) FROM MY TRUCK WHEN WE GOT IT TO THE TAILGATE THE TAILGATE BENT, THEN THE SUPPORT STRAP ON THE DRIVERS SIDE BROKE SENDING MY NEIGHBOR AND I AND THE ROCK TO THE GROUND. I FEEL THAT THIS IS A PROBLEM THAT YOU SHOULD LOOK INTO. THANKS [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059100February 27, 2004
TIRES:TREAD/BELT
A FIRESTONE STEELTEX AT (245-75 R16 LR E) MOUNTED ON THE LR OF MY 2002 GMC SIERRA 2500HD FAILED WHILE DRIVING ON HIWAY 58 IN THE VICINITY OF TEHACHEPI CA AT APPROX 1630 HRS. THE TREAD SEPARATED FROM THE SIDEWALL/BODY OF THE TIRE EXPOSING STEELBELTS. THE TREAD WAS NOT RECOVERABLE. THE FAILED TIRE DID NOT EXPLODE OR DISINTEGRATE AND REMAINED INFLATED. THE TIRE HAD ACCUMULATED 32650 MILES SINCE NEW (OEM TIRE) WITHOUT INCIDENT. ALL FOUR TIRES WERE INFLATED TO 75PSI AT 0630 AM THAT MORNING IN VACAVILLE CA, AND CHECKED IN BAKERFIELD DURING A FUEL STOP. ALL TIRES WERE WITHIN 1 LB OF ANOTHER AND REGISTERED 84 PSI (WARM INFLATION PRESSURE). CONTACT WITH FIRESTONE INDICATED THAT THE TIRE SHOULD BE INSPECTED BY FIRESTONE ENGINEERS TO DETERMINE THE CAUSE OF THE FAILURE. THE TIRE WAS SHIPPED IN ACCORDANCE WITH THEIR INSTRUCTIONS. FIRESTONE ENGINEERS CONCLUDED THAT THE TIRE WAS "OPERATED FOR A PERIOD OF TIME AT A PRESSURE INSUFFICIENT FOR THE LOAD BEING CARRIED". THE LOAD ON THE TIRE WAS ESTIMATED NOT TO EXCEED 2500 LBS. THE FAILED TIRE RETAINED NEARLY 70 PSI WHEN CHECKED IMMEDIATELY AFTER THE FAILURE DESPITE A SMALL LEAK FROM THE SEPARATION. THE TIRE WAS NOT DAMAGED BY ROAD HAZARDS OR OTHERWISE SUBJECTED TO NEGLECT. ALL TIRES WERE ROUTINELY ROTATED AT 7500 MILES INTERVALS AND MOST RECENTLY ROTATED AT 30000 MILES. FIRESTONE HAS BEEN ASKED TO PROVIDE SCIENTIFIC EVIDENCE TO SUPPORT THEIR ASSERTION THAT THE TIRE WAS NOT DEFECTIVE BUT HAS FAILED TO DO SO. I HAVE RETAINED ALL FOUR TIRES AND WILL PROVIDE THEM FOR INDEPENDENT INSPECTION. I HAVE MADE ONE FINAL REQUEST FOR INFORMATION REGARDING THE METHOD OF INSPECTION AND THE DOCUMENTATION OF THOSE RESULTS. I HAVE HEARD NOTHING FROMFIRESTONE AS OF 26 FEB 04. THE DEALERSHIP ON RECORD AS SELLING THE VEHICLE/TIRES INSISTED WITHOUT HESITATION THE TIRE FAILED DUE TO A MANUFACTURING DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060945February 27, 2004
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
AT 40,000 MILES UNIVERSAL JOINTS FAILED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058940February 25, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I HAVE REPLACED 1 CABLE ON MY 2002 GMC AT 28000 MILE AND HAVE ANTHER ONE THAT BROKE RECENTLY AT 33000 MILE BUT HAVEN'T REPLACED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059782February 25, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
CONSUMER STATED WHILE VEHICLE STANDING AT A STOP TAILGATE STEEL STRAPS BROKE, CAUSING TAILGATE TO DROP.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058276February 16, 2004
PARKING BRAKE
EMERGENCY BRAKE FAILURE / LEFT REAR ROTOR DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057027February 11, 2004
TIRES:TREAD/BELT, TIRES
FIRESTONE WILDERNESS AT 265 75 R16 TREADBELT CAME COMPLETELY OFF WHILE DRIVING. TIES ONLY HAVE 31XXX ON THEM. TIRE HAVE BEEN ROTATED EVERY 5000 MILES AND INFALTED TO MANUFACTURES SPECS. I WILL TAKE PICTURES TONIGHT OF THE DAMAGE AND TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048490January 22, 2004
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING AT 45 MPH, THE VEHICLE WAS VIOLENTLY THROWN ABOUT AND SKIDDED TO A STOP.*MR UPON INSPECTION OF THE VEHICLE IT WAS NOTED THAT THE FRONT AXLE VENT PLUG BROKE AND ALL THE OIL LEAKED OUT AND CAUSED THE DIFFERENTIAL TO SEIZE. FROM WHAT THE CONSUMER UNDERSTOOD THERE WAS LITTLE OR NO PROTECTION, SUCH A SHIELD OR GUARD, TO DEFLECT OBJECTS FROM STRIKING THE ASSEMBLY. *NLM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071028January 15, 2004
STEERING
FRONT STEERING TIE RODS FOLDED IN HALF ON TWO OCCASSIONS WHILE CLIMBING A HILL OFF ROAD. ALL STEERING WAS LOST MID WAY UP THE HILL, WITH NO WAY TO STEER THE VEHICLE. THIS WAS COVERED UNDER MANUFACTURER WARRANTY. I AM AFFRAID TO DRIVE THE VEHICLE. IT IS IN THE SHOP AS WE SPEAK FOR THE SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069504January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
THE ENGINE IS NO GOOD, THEY SAY THAT THE KNOCKING AT TICKING IS OK, GM HAS PUT OUT A NOTICE INDICATING THAT THIS IS WITHIN ACCEPTABLE LIMITS. IF YOU HEARD MY TRUCK RUN YOU WOULD THINK IT WAS ABOUT TO FAIL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068786January 15, 2004
POWER TRAIN
PROBLEM WITH GEARS/TRANSMISSION SINCE PURCHASED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051170December 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ALLISON 1000 WITH THE DURAMAX DIESEL,DURING THE COLD WEATHER THE TRANSMISSION WILL SLIP FROM FIRST TO SECOND GEAR. THIS WILL ONLY HAPPEN WHEN THE TRANSMISSION IS COLD. I SPOKE TO MY TRANSMISSION SHOP AND THEY SAID THE SOLUTION TO THIS IS TO FLUSH THE TRANSMISSION AND REFILL WITH A PURE SYNTHETIC TRANSMISSION FLUID FOR A COST OF ABOUT $ 400.00. SHOULD THERE BE A RECALL ABOUT THIS OR A SERVICE BULLITEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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