GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10120057May 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: WHILE DRIVING VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE BUT NO NOISES. THERE WAS NO ACCIDENT OR ANY OTHER PROBLEMS. TOOK CAR TO DEALER ,THEY STATED ROTORS WERE RUSTED AND WORN OUT, AND NEEDED TO BE REPLACED. NO PROBLEMS SINCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119756May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTI LOCK BRAKES ON A 2002 GMC SIERRA EXTENDED CAB PICKUP TURN ON (WHEN THEY NORMALLY SHOULD NOT - DRY STOPPING CONDITIONS) AT LOW SPEED STOPS <10 MPH. WHEN THEY CAME ON THEY WOULD MAKE STOPPING THE VEHICLE VERY DIFFICULT. THE LAST TIME THE TRUCK COULD NOT BE STOPPED AT A STOP SIGN AND WENT INTO A BUSY INTERSECTION, LUCKILY WITH OUT AN ACCIDENT. TO PREVENT THE PROBLEM OVER THE LAST SIX MONTHS I HAVE HAD THE FUSE FOR THE ANTI LOCK BRAKES REMOVED TO DISABLE THE ANTI LOCK FEATURE COMPLETLEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118209April 21, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I TOOK MY TRUCK IN FOR AN OIL CHANGE AND THE DEALER TOLD ME THAT MY TRUCK (50,000 MILES) NEEDED NEW FRONT ROTORS BECAUSE MINE WERE "DE-LAMINATED" I ASKED HOW THIS COULD HAPPEN AND THE MECHANIC COULD NOT GIVE ME A CLEAR ANSWER. THE GM ASSISTANCE CENTER TOLD ME THAT THE DEALERSHIP TOLD THEM THE REASON FOR THIS WAS I REFUSED SOME DEALER RECOMMENDED MAINTENANCE, ALTHOUGH THE DEALERSHIP SERVICE MANAGER SAID THAT WAS NOT THE CASE. I SPOKE TO A METALURGIST AND HE STATED THE PROBLEM WAS MOST LIKELY FROM THE MANUFACTURING PROCESS CAUSED BY NOT COOLING THE ROTORS PROPERLY AFTER THE WERE CAST, SINCE BOTH ROTORS ARE ONLY DEFECTIVE ON THE INSIDE FACE. I ALSO OWN A 1990 CHEVY TRUCK WITH 270,000 MILES THAT STILL HAS THE ORIGINAL ROTORS. I AM AFRAID THIS DEFECT COULD CAUSE AN OCCURRENCE OF BRAKE FAILURE AND I AM AFRAID TO DRIVE THE TRUCK UNDER HIGHWAY CONDITIONS. ALSO, AFTER ASKING NUMEROUS OTHERS, NO ONE (OTHER THAN GM) HAS HEARD OF THIS PHENOMENON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116646April 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
STEADY BRAKING PERFORMANCE DEGRADATION SINCE NEW, IN CONJUCTION WITH PREMATURE REAR BRAKE FAILURE @ 28000 MI (2.5 YRS OLD), WHILE FRONT BRAKES STILL HAD OVER 50% REMAINING PAD LIFE. DEALER STATED THAT REAR ROTOR RUST CAUSED REAR PAD FAILURE. INSPECTION OF REAR PADS INDICATE OTHER PROBLEMS-UNEVEN FRONT TO REAR WEAR ON LR INNER PAD .018" -.044", WHILE LR OUTER PAD HAD NO BRAKE MATERIAL LEFT. RR OUTER PAD HAD SLIGHT GROOVING ACROSS TOP WITH THICKNESS BETWEEN .110-.118", RR INNER PAD HAD GROOVING TOP AND BOTTOM, WITH BETWEEN .122-.151" THICKNESS PAD MATERIAL LEFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116397April 5, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
WHILE MY 17 YEAR OLD SON WAS DRIVING, THE TRUCK SUDDENLY LOST ALL POWER STEERING AND BRAKE CAPABILITY. MY SON WAS TRAVELING WITH HIS YOUNGER BROTHER AND A FRIEND IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116116March 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON DEC 8, 2003 I WAS DRIVING AT APPROX. 45 MILES PER HOUR WHEN MY TRANSMISSION SHIFTED OUT OF GEAR AND THEN AFTER A FEW SECOUNDS IT SHIFTED INTO LOW GEAR, ALL ON ITS OWN. THERE WAS A CAR TRAVELING BEHIND THAT ALMOST HIT ME FROM BEHIND. I PULLED OVER AND PUT MY TRUCK IN PARK. I LOOKED UNDER MY TRUCK TO SEE IF ANY THING HAD COME APART. I DID NOT SEE ANY FLUID LEAK OR ANY LOOSE PARTS. I DROVE MY TRUCK TO THE DEALERSHIP IN LOW GEAR. THEY TOOK MY TRUCK IN FOR REPAIRS (38,127 MILES). I WAS 2,127 MILES OUT OF WARRANTY. THE TRANSMISSION WAS REPAIRED AND IT COST $1,057.19. TODAY 3/30/05 ON MY WAY HOME FROM WORK THE TRANSMISSION DOES THE SAME THING. I ONLY HAVE LOW GEAR AND NO REVERSE. THIS TIME I WAS LUCKY THAT NO ONE WAS BEHIND ME WHEN IT HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115704March 23, 2005
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
THE PARKING BRAKE WAS ON AND THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND WITHOUT WARNING THE VEHICLE ROLLED DOWN THE STREET AND CRASHED INTO A TREE. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED ON THE PARKING BRAKES DUE TO WEAR AND TEAR. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114301March 18, 2005
PARKING BRAKE
I BROUGHT MY TRUCK TO MY DEALER BECAUSE THE PARKING BRAKE WOULD NOT HOLD. I HAD 30,000 MILES ON THE TRUCK AND HAD OWNED IT FOR 25 MONTHS. THE DEALER GAVE ME A RECEIPT SHOWING THEY HAD ADJUSTED THE BRAKE AND REPLACED THE CALIPERS & ROTORS. 12 MONTHS LATER I TESTED THE PARKING BRAKE AND IT WOULD NOT HOLD. I CALLED THE DEALER AND WAS INFORMED THAT THEY MADE A MISTAKE ON MY RECEIPT - THEY NEVER REPLACED ANY PARTS, THEY ONLY CLEANED THE PARKING BRAKE. I FOUND OUT THERE WAS A TECHNICAL SERVICE BULLETIN IN PLACE (02-05-26-001) WHEN I ORIGINALLY BROUGHT THE TRUCK IN UNDER WARRANTY BUT THE DEALERSHIP DID NOT REPAIR MY TRUCK ACCORDING TO THE TSB. THERE IS ALSO AN OPEN NHTSA INVESTIGATION (EA04011) ON THIS MATTER. I THINK THE DEALER SHOULD FIX THE PROBLEM AT THEIR COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110803February 19, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
VEHICLE IS A 2002 GMC 6.0L 2500HD SIERRA TRUCK. IT HAS THE GM HYDROBOOST BRAKING SYSTEM (BRAKE ASSIST IS FROM THE POWER STEERING PUMP). THE PRESSURE LINE RUNNING FROM THE BRAKE BOOSTER TO THE STEERING RACK WAS INCORRECTLY ROUTED, RESULTING IN A VERY SHARP BEND IN THE FLEXIBLE PART OF HOSE. THE HOSE CRACKED AT THIS POINT, AND LEAKED SOME. THE FAILURE WAS CAUGHT EARLY, AND THERE WAS NO ACCIDENT OR FIRE. HOWEVER, IF THIS LEAK HAD NOT BEEN NOTICED, AT SOME POINT ALL POWER ASSIST BRAKING AND STEERING COULD HAVE BEEN LOST. I HAVE PICTURES OF THE INCORRECT ROUTING, AND THE OLD HOSE IF NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111458February 14, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING FRONT SEAT WILL AUTOMATICALLY MOVE FORWARD, PINNING THE DRIVER AGAINST THE STEERING WHEEL. CONSUMER CONTACTED THE DEALER. HOWEVER, PROBLEM RECURRED. *AK.. THE OWNERS MANUAL TELLS HOW TO ACTIVATE THE MEMORY SETTING FOR FRONT SEATS., BUT IT DOESN'T TELL HOW TO DEACTIVATE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110056February 7, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE DISC BRAKE PADS JAM AND FAIL TO MAKE PROPER CONTACT WITH THE ROTORS WHEN DIRT GETS IN THE AREA THAT THE BRAKE PADS RIDE ON 'RUNNERS (STAINLESS STEEL SHEET METAL COVERS THE MOUNTING FRAME WHERE IT RIDES . THE CLEARANCE IS SO CLOSE AND ROAD IT WILL JAM THE PADS. THIS REQUIRES DISASSEMBLY OF ALL OF THE BRAKE CALIPER AND GRINDING OF THE ROTOR FREQUENTLY. THE PADS NOT PRESSING ON THE ROTORS PROPERLY ALLOW THE ROTOR TO RUST FURTHER DEGRADING THE BRAKE PERFORMANCE AND CAUSES UNEVEN BRAKING AND GREATLY INCREASED STOPPING DISTANCE -- I HAVE HAD TO OVERHAUL THE BRAKES THREE TIMES AND THE REPAIR MECHANIC SAYS ALL GM TRUCKS HAVE THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110057February 7, 2005
STEERING:LINKAGES, SUSPENSION:FRONT
FRONT SUSPENSION/ STEERING 'RATTLES' EXCESSIVELY WHEN IN A TURN AND ROAD ROUGH TO THE POINT I MUST ACCOMMODATE IT IN HOW I DRIVEN TURNS. THE RATTLE ALMOST GOES AWAY AFTER THE FRONT SUSPENSION IS LUBED BUT IS BACK IN ABOUT 500 MILES OF DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110832February 4, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PULLING VEHICLE INTO THE GARAGE THE STEERING AND BRAKES FAILED . AS A RESULT, VEHICLE COLLIDED INTO THE SIDE OF THE GARAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10108537January 19, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONSUMER STATED SHE DISENGAGED THE CRUISE CONTROL, HOWEVER THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS THROWN INTO NEUTRAL IN ORDER TO SLOW IT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104822December 31, 2004
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:FRONT
THE DRIVER'S SIDE SEAT BACK FRAME FAILED AT THE WELDED JOINTS. DRIVER WAS THROWN TO RIGHT AND BACK WHILE AT HIGHWAY SPEED. THIS COMPONENT ALSO SERVES AS THE SHOULDER/SEAT BELT ATTACHMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105542December 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 50 MPH, THE CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD AND FROM THE VENTS. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10103860December 15, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHEN COMING TO A STOP DRIVER'S SIDE SEAT MOVED FORWARD. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEAT BRACKET. CONSUMER STATED THAT THIS WAS THE SECOND TIME THAT THIS INCIDENT OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099953November 5, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ABS SYSTEM FAILED, SENSOR FAULTY CAUSING ABS TO ENGAGE AT 3-4 MPH, PREVENTING VEHICLE FROM COMING TO A STOP EASILY. *BF THE CONSUMER NOTICED THAT ALL FOUR ROTORS WERE RUSTED TO THE POINT OF NECESSARY REPLACEMENT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098311November 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
OUR 2002 GMC SIERRA WAS BEING INSPECTED FOR STATE INSPECTION WHEN IT WAS DISCOVERED THAT THE ROTORS HAD COMPLETELY RUSTED OUT. CONTACTED GMC AND THEY TOLD US THAT THEYKNEW THERE WAS A PROBLEM, BUT THAT IT WOULD ONLY BE COVERED IF REOPRTED DURING WARRANTY PERIOD OUR WARRANTY HAD EXPIRED AS THE VEHICLE HAD 36,800 MILES ON IT AND WARRANTY WASONLY FOR 36,000 MILES. ROTORS HAD TO BE REPLACED BECAUSE VEHICLE WAS UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096326October 24, 2004
STRUCTURE:BODY:TAILGATE, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
(1) DEFECTIVE CATCH ON TAILGATE WOULD NOT ALWAYS KEEP GATE CLOSED (2) GATE UNEXPECTEDLY OPENED TRAVELING 35MPH, LOOSING SEVERAL PIECES OF FURNITURE. ALSO, TAILGATE DROPPED ONTO HIGHWAY DAMAGING IT BADLY. DISCOVERED BOTH CABLES RUSTED THRU ALSO. COULD HAVE CAUSED ACCIDENT OR WORSE. (3) WILL BRING INTO GMC DLR ON FIRST CHANCE, 10/25/04.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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