GMC Sierra Complaints (2011)

438 consumer complaints on file.

#10567706March 6, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON INTERSTATE THE ENGINE SHUT DOWN TO 1/2 POWER AND BEGAN TO SHAKE/VIBRATE. THE TOP SPEED THEN WAS ABOUT 40MPH. I FINALLY PULLED OVER AND READ MANUAL ON HOW TO RESET IT. IT WORKED PROPERLY THEN. THIS HAS HAPPENED 4 OTHER TIMES. THE LATEST INCIDENT HAPPENED YESTERDAY, WITH OUT USING CRUISE CONTROL. TRAVELING AT 30 MPH IT SHUT ME DOWN AGAIN . ONE OF THE SCARIEST TIMES , I WAS TRAVELING IN 5 LANES OF TRAFFIC AND IT SHUT ME DOWN TO HALF POWER AND IT WAS QUITE DANGEROUS FOR US TO TRY AND MERGE OUT OF THE WAY AND GET OFF TO A SAFE SPOT ON SIDE OF INTERSTATE. I CALLED THE DEALER AND THEY TOLD ME THERE HAS NOT BEEN A RECALL ON THIS ISSUE, BUT IT SEEMS VERY MUCH LIKE A SAFETY ISSUE WITH ME. THE DEALER ALSO TOLD ME AS WELL AS OTHER AUTO SPECIALIST IS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL OF VEHICLE AND THAT IT WILL COST ABOUT 700 DOLLARS TO REPLACE THE THROTTLE CABLE ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566902March 3, 2014
STRUCTURE, AIR BAGS
DASH HAS A CRACK NEAR THE PASSENGER AIRBAG. I UNDERSTAND THIS IS A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565507February 23, 2014
WHEELS, SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS IS THE POINT AT WHICH I DISCOVERED THAT I HAVE BAD TIRES. THE TIRES HAVE BE COME BADLY CHIPPED AND PIECES OF RUBBER TREAD BEGAN COMING FROM TREAD AREA. THE SIDEWALLS DISCOLORED AND BEGAN CRACKING. THE TIRES STARTED TO LOOSE AIR AND HAD TO BE REINFLATTED ALL THE TIME TO PRESENT. TIRE HAS SAME SYMPTOMS AS RE-CALLED TIRES BUT MICHELIN AND GM WOULD DO NOTHING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563813February 11, 2014
ELECTRICAL SYSTEM, POWER TRAIN
MY STARTER OR FLY WHEEL IS CAUSING MY TRUCK TO NOT WANT TO START, ALSO THERE IS A RATTLING NOISE WHILE DRIVING AT ABOUT 1500 RPM, AND SOMETHING IS KNOCKING IN THE REAR OF MY TRUCK. ITS A 2011 WITH LESS THAN 40,000 MILES AND HAS BEEN TAKEN WELL CARE OF, NO REASON THIS SHOULD HAPPEN. LUCKILY STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558740January 7, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WENT ABOUT A MILE WAS GETTING READY TO MAKE A LEFT ACROSS MD RT 4 WHEN I LOST POWER AND REDUCED ENGINE POWER LIGHT CAME, HAD A CLOSE CALL, ON DID SOME RESEARCH AND FOUND A TECHNICAL NOTICE ABOUT THROTTLE BODY AND INJECTOR SENSORS THEY NEED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553017November 20, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS POWERED ON AND IN PARK WHEN IT LUNGED FORWARD ABNORMALLY. THE CONTACT HAD TO JUMP IN THE VEHICLE AND DEPRESS THE BRAKES TO STOP IT FROM TRAVELING ANY FARTHER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551047November 5, 2013
ELECTRICAL SYSTEM
VEHICLE SPORADICALLY SPONTANEOUSLY LOCKS ALL 4 DOORS WITHIN 10 SECONDS AFTER CLOSING THE DOOR. NO TOUCHING OF REMOTE, NO ACCIDENTALLY HITTING A DOOR SWITCH WHILE EXITING THE VEHICLE. IT HAPPENS WHEN I'M AT THE BACK OF THE TRUCK, OR 10 FEET AWAY. ALWAYS WITHIN 10 TO 15 SECONDS AFTER EXITING. IT MAY SOUND STRANGE, BUT IT HAPPENS MORE OFTEN TOWARD THE END OF THE ONSTAR YEARLY CONTRACT. SAFETY CONCERN - I HAVE A 3-YEAR OLD GRANDSON WHO LIKES TO GO WITH ME. WHAT HAPPENS IF I FORGET TO TAKE THE KEYS WITH ME WHILE I'M REFUELING ON A HOT SUMMER DAY AND I HAVEN'T EXTENDED THE ONSTAR CONTRACT? OBVIOUSLY, I'D BREAK A WINDOW IF NECESSARY, BUT THEN I'D HAVE TO BUY ANOTHER WINDOW. IT APPEARS MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM. OF COURSE, NO TROUBLE CODES THEREFORE DEALER CAN'T REPAIR, BUT MY DEALER'S SERVICE REP ADMITS IT HAPPENS VERY OFTEN AND NOT LIMITED TO GMC TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550340October 31, 2013
STEERING
WHILE DRIVING AROUND A HIGHWAY BEND IN THE ROAD THE STEERING WHEEL LOCKED UP AND WOULD NOT MOVE GOING 60 MILES PER HOUR. I'M A BIG GUY AND REALLY USED ALL MY FORCE TO TURN THE WHEEL AND FINAL GOT TO BREAK FREE WITH A LOUD POP FROM THE STEERING COLUM AREA. THIS HAS HAPPENED ABOUT SIX TIME SINCE AND I NOW HAVE ONLY 20,000 MILES ON IT. I AM A SHOP OWNER AND ASE MASTER TECH, SO I KNOW WHAT I AM REPORTING THIS IS CRAZY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546180September 30, 2013
POWER TRAIN
I HAVE BEEN HEARING NOISES FROM REAR OF TRUCK , AND KEPT LOOKING FOR THE PROBLEM, FINALLY GRABBED THE BED AND SHOOK IT FROM SIDE TO SIDE AND SOUNDS LIKE THE TIRE IS FIXING TO FALL OFF, TOOK IT TO HALL GMC IN TYLER TX. ON 9-03-2013 THEY GREASED THE LEAF SPRINGS ? AND SAID THEY HAD FIXED THE PROBLEM,BUT WHEN ITS PARKED ON A HILL THERE IS TO MUCH WEIGHT ON AXLE FOR IT TO MOVE AND THEY KNEW THAT , SO WHEN I GOT HOME IN THE GARAGE IT STILL HAS AN INCH OR SO TRAVEL FROM SIDE TO SIDE MAKING AN AWFUL NOISE, TOOK IT BACK ON AFTER 5 OR 6 PHONE CALLS WAS TOLD TO COME AND GET THE TRUCK ON 9-23-2013 , THAT THEY ALL DO THAT ,IF ANYONE HAS A 2011 CHEVY OR GMC REAR DRIVE VEHICLE SHAKE IT FROM SIDE TO SIDE GIVE IT A REALLY GOOD SHAKE AND NEXT TIME YOU GO AROUND A CORNER FIXING TO PASS SOMEONE IT WILL SCARE YOU KNOWING THAT THE AXLE IS THAT LOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525227July 16, 2013
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522074June 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 43 MPH, THE VEHICLE LUNGED FORWARD AND EXHIBITED AN ABNORMAL NOISE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE ABNORMAL NOISE WAS EXPECTED WITH THE TYPE OF POWER TRAIN IN THE VEHICLE. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 11,728.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515492June 6, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING 85 MPH, THE THROTTLE FAILED WITHOUT WARNING DUE TO THE FLOOR MATS BECOMING TANGLED BETWEEN THE PEDAL. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508298April 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD RATTLING NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE LIFTERS WHICH WERE REPLACED; HOWEVER, THE NOISE PERSISTED. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,592.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504865March 28, 2013
ENGINE, FUEL SYSTEM, DIESEL
I OWN A 2011 GMC SIERRA 3500 6.6 DURAMAX DIESEL TRUCK. WHEN THE TRUCK IS "REGEN-ING" THE "DPF", RAW FUEL LEAKS FROM AN EXHAUST COUPLING LOCATED AT THE TURBO AND DOWN-PIPE SATURATING THE HOT EXHAUST PIPE WITH FUEL. WHEN YOU COME TO A STOP WHILE IT IS IN THIS REGEN MODE WHITE SMOKE BOILS OUT FROM UNDER THE HOOD AND ENTERS THE CABIN INDUCING A COUGHING FIT AND BURNING EYES. I TOOK THE TRUCK TO A GMC DEALER IN SAN ANGELO TX AND TOLD THEM ABOUT THE PROBLEM. WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM THAT I WAS DESCRIBING AND THAT I SHOULD REST ASSURED BECAUSE "DIESEL WON'T BURN ANYWAY". *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10496347February 4, 2013
STEERING, POWER TRAIN
DRIVING ON THE FREEWAY, WHEN TRUCK STARTED RUNNING ROUGH. I MANAGED TO MAKE IT TO THE SIDE OF THE FREEWAY BEFORE THE TRUCK STOPPED WORKING. TOWED TO GMC DEALER. BROKEN THROTTLE BODY SENSOR AND BROKEN STEERING POSITION SENSOR CONNECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493059January 15, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN IT ROLLED AWAY IN REVERSE AND INTO THE STREET. A CRASH DID NOT OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02-08/13 *BF UPDATED 02/11/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478634October 4, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE UTILIZING THE FOUR-WHEEL DRIVE MODE, HE ATTEMPTED A LEFT TURN, BUT THE VEHICLE WOULD NOT GO FORWARD, UNTIL HE TURNED THE STEERING WHEEL BACK TO THE RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,500. UPDATED 11/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463146June 26, 2012
POWER TRAIN
THERE IS PLAY IN THE REAR AXLES THAT EMIT A CLUNKING NOISE WHEN I AM SLOWLY BACKING OVER A GRADE WITH THE STEERING WHEELS TURNED. I DEMONSTRATED PLAY IN THE REAR AXLES TO THE GMC FACTORY REP AND HE SAID THE AXLE PLAY IS WITHIN TOLERANCES. MY CONTENTION IS THAT THE NOISE IS NOT NORMAL AND THAT THE GROOVES IN THE DIFFERENTIAL END OR THE AXLES THAT ACCEPT THE HORSESHOE SHAPED KEEPER CLIPS ARE MACHINED INCORRECTLY AND PUTTING EXCESSIVE STRESS ON THE CLIPS. EVENTUALLY THE CLIPS WILL FAIL RESULTING IN THE WHEEL COMING OFF. I FURTHER ARGUE THAT IF THE AXLE PLAY IS INDEED WITHIN TOLERANCES THEN THE TOLERANCES ARE WRONG. I TRIED TO MAKE THE INCORRECT TOLERANCE ARGUMENT TO THE FACTORY REP BY MAKING AN ANALOGY TO THE CORVAIR AND HE MISSED MY POINT. THE REAR SUSPENSION ON THE CORVAIR WAS ALSO WITHIN TOLERANCES AND MANY PEOPLE DIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459134May 21, 2012
SERVICE BRAKES
PURCHASED TRUCK 11/10/2011 WITH 3 MILES ON IT. AT 4,000 MILES THE TRUCKS BRAKES STARTED PULSATING AND SHIMMING WHILE APPLING BRAKES GOING DOWN HILL. TOOK IT TO DEALER , THEY RESURFACED FRONT ROTORS. GOOD TILL 5,700 MILES AND IT STARTED DOING THIS AGAIN, BUT WORSE, ALSO PROBLEMS JUST BRAKING ANY WHERE. TOOK BACK TO DEALER, NOW THEY RESURFACED REAR DRUMS. I'M VERY DISAPPOINTED IN THIS NEW VEHICLE'S BRAKING SYSTEM. THEY WROTE THE BRAKES WERE WARPED DURING BOTH VISITS, AND NO REASON AS TO WHY THIS IS HAPPENING TO MY NEW VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456279April 24, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE STALLS LOSING ALL POWER TO STEERING AND BRAKING CAPABILITIES. THERE IS NO ADVANCED WARNING OF POWER LOSS, IT SIMPLY QUITS RENDERING THE DRIVER INCAPABLE OF STEERING, MOVING OUT OF THE WAY OF TRAFFIC. HAS BEEN IN CERTIFIED GMC SHOP THREE TIMES, THEY KEEP INSISTING THEY CANNOT FIND PROBLEM AND THE VEHICLE BE PICKED UP. POTENTIAL DEATH TRAP. NOT ONLY UNSAFE FOR DRIVER BUT ALSO ANYONE BEHIND THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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