GMC Sierra Complaints (2004)

582 consumer complaints on file.

#10211688December 7, 2007
STEERING
2004 GMC SIERRA WITH WORN STEERING SHAFT. CONSUMER STATES THAT IT SHOULD BE TAKEN CARE OF BY GMC BECAUSE THE VEHICLE IS ONLY 3 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210982December 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
ABS BRAKE SYSTEM ACTIVATES AT STOPS. HAD TO PUMP BRAKES TO STOP VEHICLE. DEALER HAD TO REPLACE CORRODED FRONT WHEEL SPEED SENSORS. SENSORS SHOULD LAST LONGER THAN FOUR YEARS, SHOULD LAST THE LIFE OF THE VEHICLE. COST $378 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211054December 6, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. WHILE ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL, CAUSING THE VEHICLE TO COAST BACKWARDS. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY DISENGAGED OUT OF TWO WHEEL DRIVE AND SHIFTED INTO NEUTRAL. THE VEHICLE WOULD NOT ACCELERATE SO THE CONTACT SAFELY PULLED OFF THE ROAD AND WAITED TWO MINUTES. HE THEN PRESSED THE BUTTON ON THE TRANSFER CASE TO RE-ENGAGE THE 4 WHEEL DRIVE. HE TOOK HIS VEHICLE TO THE DEALER AND THEY REPLACED THE TRANSFER CASE CONTROL MODULE AND MOTOR. THERE HAD BEEN NO FURTHER OCCURRENCES. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 68,268.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210639December 3, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SUFFERS ERRATIC OPERATION. I HAVE OF A PICTURE OF THE SPEEDOMETER REGISTERING 90 MPH WHILE IDLING IN THE DRIVE WAY. AT HIGHWAY SPEED THE SPEEDOMETER IS "OFF THE SCALE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210350November 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER DOES NOT ALWAYS ZERO OUT AFTER THE VEHICLE COMES TO A STOP AND THE OIL PRESSURE GAUGE GOES TO ZERO WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210415November 30, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE SPEEDOMETER WORKED INTERMITTENTLY AND DISPLAYED INACCURATE SPEEDS BEFORE COMPLETELY FAILING. THE VEHICLE WAS UNDER WARRANTY, BUT THE DEALER STATED THAT THE FAILURE WAS NOT A WARRANTY ITEM. THE VEHICLE WAS NOT REPAIRED AT THAT TIME AND HAS SINCE WORSENED. GENERAL MOTORS HAS A LETTER OF INTENT ON THE INSTRUMENT PANEL, BUT BECAUSE THE VEHICLE HAS EXCEEDED THE 70,000 MILES SPECIFIED IN THE LETTER, THE CONTACT WAS DENIED THE REPAIR. THE CURRENT MILEAGE WAS 98,000 AND FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210030November 27, 2007
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE MAKING A LEFT OR RIGHT TURN AT 15 MPH, THE CONTACT HEARD A NOISE COMING FROM THE STEERING SHAFT. THE DEALER LUBRICATED THE STEERING SHAFT AND THE NOISE CEASED. HOWEVER, THE NOISE HAS CURRENTLY RETURNED. THE DEALER STATED THAT THIS WAS A MAINTENANCE ISSUE THAT WOULD HAVE TO BE CORRECTED ON A REGULAR BASIS. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 12/12/2007 *BF THE CONSUMER ALSO STATED THE TRANSMISSION SHUTTERED. UPDATED 12/12/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209932November 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 GMC SIERRA HAS BEEN SPORADICALLY WORKING. I HAVE BEEN RESEARCHING IT AND HAVE REALIZED THAT IT'S NOT ONLY MY PROBLEM BUT A PROBLEM WITH GMC'S AND CHEVY'S AND I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT IT. I DON'T KNOW WHAT SPEED I'M GOING WHEN I'M TRAVELING DOWN THE ROAD. IT SAYS 20 BUT I COULD BE DOING 80 FOR ALL I KNOW. HOW MANY COMPLAINTS DOES IT TAKE FOR YOU TO MAKE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209575November 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAILURE OF SPEEDOMETER AND OIL GAUGE. WAS CONTACTED BY GM TO REPLACE THE INSTRUMENT PANEL. BECAUSE I HAD MORE THAN 70K MILES THEY SAID IT WILL NOT BE REPLACED. EVEN THOUGH THEY ADMIT TO A FAILURE OF THE SYSTEM, SINCE I CANNOT PROVE IT HAPPENED WITHIN THE 70K MILEAGE THEY ARE REFUSING TO REPLACE IT. THIS IS A TREMENDOUS HAZARD AND IS VERY COSTLY TO REPLACE. A DEALER QUOTED ME $850. THANKS FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209007November 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND OIL GAUGE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208673November 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER MALFUNCTIONS. SPEEDOMETER FLUTTERS AND DISPLAYS WRONG SPEED. GETS STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208676November 12, 2007
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ABS BRAKE ACTIVATES AT SLOW SPEEDS. WHEEL HUB BEARING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208035November 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND GIVES FALSE READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207856November 4, 2007
TIRES
DRIVING ON FREEWAY AT SPEED LIMIT OF 75 MPH ON RURAL FREEWAY WHEN RIGHT REAR TIRE SEPARATED AND BLEW. THERE WAS NOTHING THE DRIVER HIT OR RAN OVER. IT JUST BLEW OUT ALMOST CAUSING A VERY BAD ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207108October 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING:GEAR BOX:SHAFT SECTOR
I HAVE A 2004 Z71 SIERRA TRUCK WITH A 5.3 ENGINE THAT HAS A SPEEDOMETER PROBLEM. IT READS 120MPH ALL OF THE TIME AND THEY HAVE QUOTED ME AROUND $550 TO FIX. I ALSO HAVE A CLUNK IN THE STEERING WHEEL WHEN TURNING. I HAVE HAD THIS PROBLEM FIXED ONCE BY WARRANTY BUT IT HAS RETURNED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206694October 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 GMC SIERRA SPEEDOMETER STARTED ACTING UP. SHOWING MORE THAN 20 MPH OVER ACTUAL RATE OF SPEED AND STUCK AT HIGHER THAN ZERO WHEN NOT DRIVING. I FEEL IT IS RIDICULOUS THAT I HAVE TO PAY FOR REPLACEMENT OF THIS DEFECTIVE PART WHEN I HAVE ONLY 20,000 MILES ON MY VEHICLE. YES ONLY 20K! I DRIVE IT INFREQUENTLY BUT I AM OUT OF MY 3YR WARRANTY. THIS IS A KNOWN PROBLEM THAT GM NEEDS TO ADDRESS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206430October 21, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
REFERENCE A GMC 2004 SIERRA 3500 4 WHEEL DRIVE PICK UP TRUCK, 6.6L DIESEL ENGINE WITH 6 SPEED MANUAL TRANSMISSION. THE MOLDED RUBBER AROUND THE DRIVELINE CENTER SUPPORT CARRIER BEARING (PART # 12472424) DRY ROTTED CAUSING DRIVELINE VIBRATION THAT, IN TURN CAUSED THE TRANSFER CASE TO FAIL. THE VIBRATION WAS SLIGHT AND NOT CONSTANT, NOT INDICATING A MAJOR PROBLEM. THE PART IN QUESTION IS A NON-SERVICEABLE PART, PREVENTIVE MAINTENANCE DID NOT AND WOULD NOT PREVENT THIS FAILURE. THE TRANSFER CASE WAS TOTALLY DESTROYED AND WAS ON THE VERGE OF TOTAL LOCK UP WHICH WOULD HAVE CAUSED THE REAR WHEELS TO LOCK UP UNDER NORMAL DRIVING CONDITIONS. THE COST TO FIX THIS PROBLEM IS OVER $3000 DOLLARS TO HAVE THE DEALER DO THE REPAIRS. SINCE I AM A COMPETENT MECHANIC, I INSPECTED AND FOUND THIS PROBLEM WHEN I FIRST NOTICED A SLIGHT VIBRATION, MOST VEHICLE OWNERS WOULD HAVE DRIVEN THE TRUCK UNTIL THE WHEELS LOCKED UP POSSIBLY CAUSING A LIFE THREATENING CRASH. THE PART IN QUESTION IS WITHOUT A DOUBT A DEFECTIVE PART. IT IS MADE IN CHINA. WHILE MANY PARTS COMING FROM CHINA TODAY ARE OF SUFFICIENT QUALITY, CHINESE RUBBER IS SUBSTANDARD AND DRY ROTS IN ABOUT TWO YEARS UNDER MOST CIRCUMSTANCES. IT IS UNCONSCIONABLE FOR GM TO USE SUBSTANDARD PARTS IN SUCH CRITICAL AREAS OF THEIR VEHICLES. *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205940October 17, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205945October 17, 2007
STEERING
WHINE AND CLUNKING SOUNDS IN THE DRIVERS SIDE WHEN STEERING, PARTICULARLY IN A LEFT TURN. ONE MECHANIC SAID IT WAS GREASE PROBLEM. NO WORD FROM GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205355October 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 65 MPH AND APPROACHING A STOP, THE SPEEDOMETER CONTINUED TO DISPLAY THAT THE VEHICLE WAS TRAVELING 65 MPH. AFTER RESUMING AT APPROXIMATELY 25 MPH, THE SPEEDOMETER DISPLAYED 75 MPH. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE SPEEDOMETER WENT FROM 70 - 140 MPH BEFORE HE RESUMED DRIVING. THE SPEEDOMETER REMAINED THERE AFTER THE VEHICLE WAS TURNED OFF AND HAS NOT CHANGED. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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