GMC Sierra Complaints (2013)

223 consumer complaints on file.

#11548158October 4, 2023
POWER TRAIN
TCM has failed and no replacement available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545974September 22, 2023
ENGINE AND ENGINE COOLING
Check engine light came on and vehicle began to have issues with transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544454September 14, 2023
AIR BAGS
The passenger side airbag recall involves the removal of the dashboard and the dealer advised the dashboard may break during this process and I am responsible for the cost to install a new one. Their estimate was $1500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543326September 8, 2023
ELECTRICAL SYSTEM, POWER TRAIN
Transmission Control Module I was at an intersection when the TCM malfunctioned halfway through and I lost all power to my motor. I was pulling a large trailer and cross traffic had to slam on brakes to keep from hitting me. My truck will not move faster that a few miles an hour now that it is in limp mode. I am a police officer and I had an onboard diagnostic tool that showed that there was no communication to the TCM. Stabilitrack warning lamp and check engine light are now on. It all happened at once no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542705September 5, 2023
POWER TRAIN
Transmission Control Module failure The TCM went out one day with no warning. Sitting at a red light, the light turned green, I started to go, and got about 20 feet into the intersection when suddenly it was like my truck shifted into neutral gear. Motor would rev but I couldn't move forward or backward. I was stuck in the middle of a busy intersection. My check engine light came on and the vehicle stability control light began flashing, it was as if everything in my truck was going haywire. I turned my hazards on as vehicles were whizzing by us, barely missing us. My wife and I got out and with the help of a few other drivers we attempted to push the truck out of the roadway but it was too heavy. We got back in and when I started the truck, all the lights were still on but this time it went into gear and we were able to leave the intersection under our own power. I was able to drive the vehicle to the dealership in 2nd gear. Luckily it was close. They diagnosed the vehicle. Code U-0101 lost communication with TCM was the diagnosis. Unfortunately, that part was on back order and it took 9 months to get one. Dealership replaced the part and all has been we'll since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540460August 24, 2023
POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION
I was driving 75 mph in traffic when my steering wheel jerked hard and the truck made a loud noise from underneath. Lights on dash engine light and traction light on. Dash read out said service stabilitrak and service traction control. I could have been hit from behind. The truck was stuck in 3rd gear. Would not go but under 30 mph. This all happened [XXX]. My dad had stroke, I wasn't able to assist him because of this failure. Had truck taken by wrecker to dealership. Told me it was failed Transmission control module, which are and have been on backorder order since summer of 2022 globally. I drove back home and sent TCM to be repaired. 1286.00 dealership charged me 146.00 wrecker was 125.00. This is the 2nd time this truck has endangered my life. 1st time it was the 1st injector that put it into limp mode. These trucks with the limp mode, are going to get some one killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540468August 24, 2023
UNKNOWN OR OTHER
I was driving and the transmission control module failed, putting the truck into limp mode with no prior warning. This was a hazard to myself and other drivers as it happened on a very busy road. I use this truck to pull our fifth wheel camper and luckily we were not pulling the camper at that time or this could’ve been a lot worse with the truck just stalling putting my families safety at risk and being broke down in the middle of nowhere. I took the truck to a repair shop in the city that I live in and it was confirmed that the TCM was bad. Tried to order a new TCM and they are back ordered for months and even over a year. Had to send it into a company in South Carolina for repair of the TCM with a cost of approximately $1300. There are thousands of people with this issue, and this should’ve been addressed by GM and a recall sent out to the owners of the vehicles. After the truck went into limp mode, there was a error message but no other prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531285July 10, 2023
AIR BAGS
The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The contact took the vehicle to the local dealer and had the recall repair performed February 25, 2021. The contact stated the air bag warning light had since illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528620June 23, 2023
AIR BAGS
I called my local GMC dealer (Maxwell GMC, Round Rock, TX) in regard to the Takata Air Bag recall to get some details about the repair (e.g. length of time for repair, parts availability, etc.) In addition to their reponse regarding the length of time and parts availability I was told that their was a high probability that the dash on my truck would crack during the airbag repair. I was also told that the GMC dealer would not cover the cost of the dash damage as a result of the airbag recall work. Shouldn't the repair of the air bag cover any related costs as a result of the repair such such as damage to the dash?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526999June 14, 2023
SUSPENSION
I have been told by an independent Maine state inspection company that my left front frame rail has perforating corrosion and will not pass inspection. I have not had GMC inspect this yet but I do not think they will repair it. This truck is 10 years old and only has 59,000 miles on it. It looks like new (except for some rear bumper damage) It is unusable now and I'm afraid the left front suspension will collapse. This is completely unacceptable. Please help, Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525589June 6, 2023
POWER TRAIN
GM TRANSMISSION CONTROL MODULE # 24256861.... There are over 9,000 GM trucks that are sitting idle because GM quit making this part, There are no after market replacements nationwide. When this part fails it shifts the transmission into 2-3 rd gear and goes into limp mode which if you are doing 70 on the interstate you are in for a sudden awakening. It also causes other issues like stablitrac issues there are at least 4 other issues which make the vehicle undrivable It is sad that GM has known of this failure for well over year. It should be a warranty item but is not. I just need my truck to be drivable again.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522670May 18, 2023
UNKNOWN OR OTHER
The TCM failed while my husband was driving the pick up and this also set off the posi traction control and stabilization link. The truck has fluctuating shifting and could have cause a wreck if there had been someone behind him because the speed dropped on the tuck and it the transmission can't shift properly or consistently for safe driving. The part has been on nationwide backorder for over a year.. this truck can not function properly with out this part. Calling the dealership there are many vehicles affected with this problem and no estimates time of part arrival replacement. The dealership knew exactly what the problem was when called but didn't recommend dropping the truck off as there are no ETA on replacement. Their recommendations is to research online to try to have the part repaired. No the part has not been inspected as it it unsafe to drive at the moment and there are no available replacement parts for the TCM at this time. The warning lights did not come on until the part failed to allow the transmission to shift. Per some people on a face book group this has apparently been a known issue with this part since 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518815April 25, 2023
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another motorist that the spare tire had lowered underneath the vehicle. After stopping to inspect the vehicle, it was discovered that the rear cross members had corroded, causing the spare tire to become unsecured underneath the vehicle. Additionally, while driving over bumps in the roadway, the vehicle became unstable due to the corroded rear suspension. The vehicle was taken to the local mechanic who diagnosed that the rear sub frame needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511478March 12, 2023
ENGINE
Defective springs for lifters, the fuel management lifter springs have broken. The engine is missing and will barely idling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511214March 10, 2023
ENGINE
The contact owns a 2013 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a rattling sound coming from the hood. The check engine warning light was illuminated; however, the vehicle was taken to an independent mechanic where it was diagnosed with faulty piston rings. The contact was informed that the engine needed to be replaced. The contact then stated that the instrument panel light was deactivated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503130January 23, 2023
AIR BAGS, SEAT BELTS
The contact owns a 2013 GMC Sierra 1500. The contact stated that while her son was driving approximately 70 MPH, the driver’s and passenger’s side air bags inadvertently deployed, causing the seat belts lock into place. The vehicle was taken to the dealer and the contact was informed that there was no recall on the VIN for the failure. The manufacturer was made aware of the failure and scheduled an inspection however, the results were not made available. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500307January 5, 2023
VEHICLE SPEED CONTROL
Vehicle EGR Bypass Valve becomes clogged do to faulty propeller system in valve resulting in vehicle entering into limp mode and stranding passengers in i climate and dangerous weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485572September 20, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The fuse box fails to give power to the vehicle causing it to stall at any given moment which can cause an accident or even death if it’s struck in traffic by another vehicle or loss of control because of no power to steer your vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480466August 21, 2022
UNKNOWN OR OTHER
The dash has cracked in multiple places.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474544July 18, 2022
UNKNOWN OR OTHER, AIR BAGS
During a Takata Air bag recall repair GMC Warsaw, IN broke my dash and now refuses to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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