GMC Sierra Complaints (2004)

582 consumer complaints on file.

#10225210April 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
WHEN SLOWING USING THE BRAKE SYSTEM, THE VEHICLE ACTUALLY LOSES BRAKING EFFECTIVENESS FOR A SHORT TIME (LESS THAN 1 SECOND) JUST BEFORE THE VEHICLE ACTUALLY STOPS- AT ABOUT 3 TO 5 MPH. THE IS THEN A PULSING FEEL IN THE BRAKE PEDAL AND THE VEHICLE THEN STOPS. THE POINT IS THAT THERE IS ACTUALLY A MOMENTARY LOSS OF BRAKING EFFECTIVENESS IN THE LAST FEW MOMENTS OF A NORMAL STOP. FORTUNATELY, THEM, ONLY "LOW SPEEDS" ARE INVOLVED; UNFORTUNATELY, THIS IS VERY UNSETTLING WHEN STOPPING AT A BUSY INTERSECTION OR IN CONGESTED TRAFFIC. IT LEAVES ONE WONDERING IF/WHEN THE BRAKE FUNCTION WILL ACTUALLY FAIL ALTOGETHER. I HAD THE PROBLEM INVESTIGATED BY MY DEALER AND WAS TOLD THAT IT INVOLVED THE ANTI LOCK SENSORS WHICH MAY BE FIXED BY CLEANING. IF THAT WOULDN'T FIX THE PROBLEM, THE SENSORS WOULD HAVE TO BE REPLACED. COSTS: CLEANING $160; REPLACEMENT: $1250. CLEANING DID NOT CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224748April 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE RECEIVED 3 TRAFFIC(SPEEDING TICKETS) WITHIN 2 MONTH TIME FRAME. THE SPEEDOMETER HAS TO BE FAULTY. CAN YOU SEND ME SOMETHING TO HELP ME BE GRANTED ANY LENIENCY FROM THE COURTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224591April 15, 2008
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
VEHICLE HAD LESS THAN 20,000 MILES WHEN RIGHT REAR BRAKE DISC WORE COMPLETELY OUT. HAD TO REPLACE AGAIN AT 40,000 MILES. THIS ONLY AFFECTS THE RIGHT REAR BRAKE. TRUCK HAS AUTOMATIC TRANSMISSION AND PARKING BRAKE HAS NEVER BEEN USED, AND IS COMPLETELY WORN OUT. I KNOW THAT THERE IS A RECALL ON MANUAL TRANS MISSION, BUT SEEMS THERE IS ALSO A PROBLEM ON THE AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222045March 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SHOWS INCORRECT READINGS. AT TIMES IT WILL SHOW OVER 100MPH WHILE AT NORMAL HIGHWAY SPEEDS. OTHER TIMES IT WILL READ AROUND 60 WHILE DRIVING AT LEAST 80 -90 (FROM RATE OF PASSING OTHER DRIVERS ON HIGHWAY). THIS IS A VERY DANGEROUS SITUATION. APPARENTLY GM WILL REPAIR AT NO COST BUT ONLY IF LESS THAN 70K MILES. THIS VEHICLE BEGAN TO SHOW PROBLEM AROUND 74K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221565March 18, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHEN TAKING LONG TRIPS, THE SPEEDOMETER INCREASES TO 120 MPH AND GOES BACK DOWN TO 0. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER OR A MECHANIC. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219513February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC 2500 INSTRUMENT PANEL DEFECT CONCERNING GAUGES. CONSUMER STATES THAT THE GAUGES STICK AND THE MANUFACTURER SENT OUT A LETTER STATING THIS PROBLEM AND A SOLUTION AS LONG AS THE VEHICLE HAD LESS THAN 70, 000 MILES OR 7 YEARS OLD. *KB THE CONSUMER STATED THE RESTRICTION ON THE TIME/MILEAGE WAS UNREASONABLE FOR ANY PERSON WHO LIVES IN RURAL AMERICA. THE CONSUMER STATED PEOPLE DRIVE AN AVERAGE OF 15,000-20,000 MILES PER YEAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218587February 19, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT GAUGES READING ERRATICALLY, OIL PRESSURE,VOLTMETER, FUEL GAUGE, TEMPERATURE GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218033February 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING. THE WARNING INDICATORS WERE THAT THE SPEEDOMETER DISPLAYED FASTER SPEEDS THAN WHAT WAS ACTUALLY BEING DRIVEN. AS A RESULT, THE ALTERNATOR GAUGE HAS FAILED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 75,000 MILES. THE MANUFACTURER SENT THE CONTACT A LETTER THAT STATED THEY WERE AWARE OF THE DEFECT; HOWEVER, NOTHING COULD BE DONE. THE ESTIMATED REPAIR COSTS WOULD BE $425. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 114,000. UPDATED 5/6/08 *CN UPDATED 05/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218047February 14, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2004 GMC SIERRA SLE W/TRAILER TOWING PACKAGE, 2-WHEEL DRIVE. 2ND OWNER. NEVER USED TO TOW WHATSOEVER. EXTREMELY WELL CARED FOR. 59,665 MILES. STARTED MAKING "ROARING" NOISE FROM READ END. CALLED GM TO ASCERTAIN IF HELP FOR PROBLEM AVAILABLE. THEY TOLD ME TO TAKE IT TO LAWRENCE-HALL, ABILENE, TEXAS FOR EVALUATION. LAWRENCE HALL SAYS BEARING IN DIFFERENTIAL HAS FAILED. GM REFUSES TO HELP IN ANY WAY WHATSOEVER WITH THE REPAIR, AND EVEN SAYS THAT I AM LIABLE FOR THE COST OF THE EVALUATION, EVEN THOUGH THEY ARE THE ONES WHO TOLD ME TO TAKE IT THERE, AND EVEN THOUGH THEY NEVER SAID THAT THEY WOULD NOT PAY FOR IT. WHEN THEY TOLD ME TO TAKE IT THERE, THEY IMPLIED THAT THEY WOULD PAY FOR THE EVALUATION. I CONTEND THAT AT 59,000 THAT BEARING SHOULD NEVER HAVE FAILED; THAT MILLIONS OF VEHICLES GO 2, 3 AND 4 TIMES THAT DISTANCE AND NEVER HAVE THAT PROBLEM, AND THAT HAD THIS LOCKED UP, IT COULD HAVE CAUSED DEATH AND INJURY TO DRIVER, PASSENGER AND OTHERS. ALSO CONTEND THAT GM SHOULD HAVE TOLD ME THAT IF THEY DECLINED TO PAY FOR THE REPAIR, THAT I WOULD BE LIABLE FOR THE DIAGNOSTIC CHARGE. WHEN I DROPPED THE VEHICLE OFF, THE SERVICE MANAGER TOLD ME 3 TIMES THAT "THE COURTESY VEHICLE IS OUT THERE WAITING FOR YOU," IMPLYING FOR ME TO HURRY UP AND GET OUT THERE, BUT THEN, AS I WAS ON MY WAY OUT THE DOOR, BROUGHT ME A CLIPBOARD AND TOLD ME TO FILL IN MY CONTACT INFO "SO WE CAN GET A HOLD OF YOU." I HANDED IT BACK TO HIM, AND HE SAID I NEEDED TO SIGN IT TO GIVE THEM PERMISSION TO WORK ON IT. BECAUSE HE HAD BEEN RUSHING ME, I SIGNED IT AND WALKED OUT. NOW IT APPEARS THAT THEY THINK THAT SINCE I SIGNED THAT FORM THAT I ACKNOWLEDGE TO THEM THAT I AM LIABLE FOR THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217784February 12, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT WAS WARMING UP HIS VEHICLE WITH A PORTABLE COMPRESSOR HOOKED UP TO THE AUXILIARY POWER IN THE CENTER OF THE DASHBOARD TO INFLATE A TIRE. HE NOTICED SMOKE NEAR THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT UNPLUGGED THE COMPRESSOR, SHUT OFF THE VEHICLE, OPENED THE HOOD, AND DISCONNECTED THE BATTERY. THE FRONT OF THE VEHICLE, UNDERNEATH THE DASHBOARD AND THE CABIN WERE ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10216613January 31, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN SMOKING NEAR THE GLOVE BOX. THE PLASTIC COATING ON THE WIRES BEGAN DRIPPING, MELTING, AND SPARKING. THE VEHICLE THEN BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215374January 18, 2008
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAD PURCHASED MY SIERRA 1500 FROM CHESROWN DEALERSHIP OF DELAWARE OHIO. I HAD THE TRUCK FOR LESS THAN 60 DAYS. I LOVED THE TRUCK VERY MUCH BUT WAS VERY UPSET WHEN AN ELECTRICAL FIRE STARTED IN UNDER MY HOOD. THIS HAPPENED THE DAY AFTER THANKSGIVING AND SINCE I HAD THE FACTORY STEREO SYSTEM I HAD NO EXPLANATION FOR THE START OF THE FIRE. IT TOOK THE FIRE DEPARTMENT A COUPLE OF MINUTES TO GET THERE AND BY THAT TIME THE FIRE HAD SPREAD FROM THE ENGINE THROUGHOUT THE WIRES DOWN THE FIREWALL AND INTO MY TRUCKS ENTIRER. ALL THAT I COULD DO WAS WATCH IN HORROR AS MY TRUCK WAS ENGULFED IN FLAMES FROM A FAR. I ATTEMPTED TO STOP THE FIRE FROM SPREADING INSIDE AND MY HAND WAS BURNT. WHEN THE POLICE USED THE THE FIRE EXTINGUISHER FROM THEIR CRUISER IT SEEMED TO GIVE IT OXYGEN AND SPREAD IT FASTER. I WAS DEVASTATED. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10215178January 16, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING, STUCK AT 55MPH. APPARENTLY A WELL-KNOWN, WELL-DOCUMENTED FACTORY DEFECT. NO RECALL APPARENTLY HAS BEEN ISSUED. AT SOME POINT TRAFFIC DEATHS WILL BE ATTRIBUTABLE TO THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214894January 15, 2008
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT EXCESSIVE WOBBLING ON THE HUBS OF THE VEHICLE. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE BEARINGS WERE REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214658January 13, 2008
STEERING
2004 SIERRA 1500 WITH 31,000 MILES IT DEVELOPED A KNOCK NOISE EVERTIME I DROVE OVER A MILD BUMP. TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE STEERING SHAFT. THEY REPLACED IT AT NO CHARGE AND TOOK ABOUT AND HOUR. *TR VERY GOOD CUSTOMER SERVICE WITH THIS DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213039December 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC SIERRA 1500 WITH 46,500 MILES - YESTERDAY THE SPEEDOMETER STOPPED RESETTING BACK TO 0, RATHER IT STAYED UP AROUND 60-90 WHEN THE TRUCK WAS STOPPED AS WELL AS TURNED OFF. CALLED DEALER IN AN ATTEMPT TO HAVE THIS REPAIRED UNDER THE SPECIAL COVERAGE ADJUSTMENT/INSTRUMENT CLUSTER (EFFECTIVE AS OF 9-28-07). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212893December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GAUGES WENT OUT, SHOULD BE A REPLACE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212430December 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WARRANTY EXTENSION ON INSTRUMENT CLUSTER ON 2005 SIERRA 2500HD DOESN'T COVER EITHER TRUCK I OWN BECAUSE MILEAGE IS OVER THE 70K LIMIT. THIS PROBLEM HAS BEEN AROUND FOR YEARS BUT SERVICE EXTENSION IS NO HELP NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212053December 17, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED, THE PEDAL EXTENDED TO THE FLOOR WITHOUT EXCESS PRESSURE BEING APPLIED. THE FAILURE ONLY OCCURS AT LOW SPEEDS, SUCH AS 15 MPH. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211380December 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA. THE GAUGES ON THE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE INSTRUMENT CLUSTER FAILED. NO REPAIRS WERE MADE BECAUSE THE DEALER STATED THAT THE MILEAGE EXCEEDED 70,000. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 144,000. SPEEDOMETER FAILED. IT READS SLOW. UPDATED 01-11-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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