GMC Sierra Complaints (2015)

916 consumer complaints on file.

#11436569October 13, 2021
AIR BAGS
Takata recall. The contact owns a 2015 GMC Sierra 1500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436374October 12, 2021
ELECTRICAL SYSTEM, ENGINE
Incident has happened multiple time. When put on the computer to see if problem, does not show anything. Incident: 1)Driving on highway and truck completely loses power and electrical notification come on. Have limited power and electrical notification stayed on continually. Had to take in for repair. This happened May of 2018. 2)While driving on highway, used signal to change lanes and lost engine power. Had some electrical flickers and steering issue. Multiple times in last 6 months, sporadic. 3)When signaling and turning steering wheel, lost engine power. Also had problems with electrical/computer issues. Multiple times in last 6 months, sporadic 4)When slowing down, signaling, and turning steering wheel, after turn completed and start accelerating, transmission seem to be missing. This issue is sporadic and has been doing this since I have had the vehicle new. All these incidents have happened sporadically, with not pre-warning indicators and when having the truck check on the computer, with the exception of (#1) showed no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433827September 21, 2021
AIR BAGS
Takata recall. The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433918September 21, 2021
STEERING
Power steering has went out multiple times when turning in parking lots. Without power steering its very hard to navigate the truck especially when you don't expect it to go out. No warning lights came on and power steering goes back to working fine after these episodes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432904September 14, 2021
AIR BAGS
The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact called two other local dealers; Gene Messer Chevrolet (1302 S Loop 289, Lubbock, TX 79412, (806) 747-3211) and All American Chevrolet of Killeen (1802 E Central Texas Expy, Killeen, TX 76541, (254) 213-5397) who informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431907September 7, 2021
SEAT BELTS
Back seat middle seat seatbelt not functioning. Plastic protector at the top fell apart and the seat belt cannot be pulled to be adjusted and fastened. Not able to use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432000September 7, 2021
STEERING, SERVICE BRAKES, SUSPENSION
The first issue is popping coming from the front end of the vehicle causing a steering issue. This has been "repaired" multiple times with no resolution. Every time the popping occurs which is almost every turn the steering wheel will not turn. The next issue is the radio is causing driver distraction by changing stations and screens not just on the display itself but the instrument cluster as well. The radio has been replaced once due to the fact it was on backorder for 6 months another attempt has not been made. The third issue is the brakes have failed at slow speeds no warning lights were on, they just stopped working in the Mcdonald's drive-through. I had to get out of line to keep from rear-ending the person in front of me. Now, after that experience, the ABS light has come on and the service StabiliTrak flashes on the dash as well as parking assist off, everytime I hit the brakes. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431245August 31, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN
Curtain air bags deployed after loosing traction a bit in the highway also causing seat belts to get locked. Acceleration pedal will get stuck at times. Needed to push brake pedal half ways or more for brakes to kick in. GM brake recall seems to have fixed that. A/C condenser and compressor continue to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429996August 21, 2021
AIR BAGS
My GMC Sierra has the RRAB recall. Vin has already been provided. I asked GMC in a chat (all recorded) if the truck is safe to drive. I explained that I am a disabled veteran. I have numerous issues but one has to do with not having full use of my right hand. I drive with my left and support with my right. I asked them if they though I could safely drive the vehicle knowing that information and they refused to answer uttering that parts are not available and be reassured that when they become available they will call. That truck is my only source of transportation. I need that vehicle to get me to chemotherapy sessions, yes I have cancer too!!! I need to know if the vehicle is safe to drive and if not, what is GMC going to do to fix this issue. I'm sure parts must be available but I doubt that disabled veterans or Joe public are not he priority list. I just want it fixed. I don't want song and dances, I've heard enough of that in the military and working for the military. I just need it fixed. Is your agency going to step up to the plate and tell them that these vehicles are not safe to drive? I bought a GMC for its reliability and their follow through, GMC clearly doesn't have my 6. Will the NHTSA have my 6 or is this just another shafting of a veteran?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429785August 19, 2021
STEERING
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn and the vehicle lost motive power. The vehicle was able to be restarted and functionality was restored. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429786August 19, 2021
STEERING
Lost power steering and engine died while turning into lot across oncoming lanes. Oncoming traffic luckily stopped and I placed truck in park, restarted and completed my turn. 4th time I lost power steering and truck died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428129August 6, 2021
ELECTRICAL SYSTEM, STEERING, ENGINE
At times my vehicle will lose power steering,turns off stabilizer traction control light comes on.There is no warning and does this more at low speed turning.you can't turn the steering wheel when this happens and the breaks hardly work.I have 30,000 miles on vehicle I had this vehicle towed to dealership in 2016 they charged me diagnosed but didn't tell me anything more it's only been to the shop for recalls I do my own maintenance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426862July 28, 2021
ELECTRICAL SYSTEM, STEERING
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at low speeds, there was a reduction in the power steering assist. The stability track and abs warning lights were illuminated. The electronic power assist became inoperable. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA Campaign Number: 18V586000 (Steering). The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426422July 26, 2021
EXTERIOR LIGHTING, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at various speeds, the transmission failed to operate as designed causing the vehicle to sputter and not properly accelerate. Also, the digital speedometer display would not display properly due to a faulty radio. Additionally, the driver’s side headlight failed to properly illuminate due to moisture build-up inside the headlight assembly. The vehicle was taken to the local dealer who was unable to duplicate the failure. There was no service performed on the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425307July 18, 2021
STEERING
Power steering hard to turn at low speeds and backing up and cluster gauges go dim then back to normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424839July 14, 2021
ELECTRICAL SYSTEM
At various intervals, all four door lock actuators have failed. first rear door failures occurred in July 2020. Front door lock actuators began failing Spring of 2021. Rear lock actuators were repaired at a contested (I was charged for 3 hours labor when truck was on site for two) cost of $801.86.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422624June 28, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
Power steering goes out and at time turn truck power off whenever i attempt a slow tight turn like backing into my driveway or making tight turns going into parking lots and/or spaces. Most recently, when attempting a u-turn at a busy intersection, power steering went out and engine died. I had to coast to the side to avoid moving traffic. Each time this issue happens i hear 3 dings all my dash & screen lights flash off then on with clicking noises. Dash info changes from speedometer to radio setting. If i look at screen quickly enough when this happens i would sometimes read “rear parking assist unavailable” or something like that. If air conditioning is on it would turn off then on. Doors will unlock then lock, all this happening simaltaneously while attempting to make a turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421604June 21, 2021
SERVICE BRAKES
Brakes do not work under slow speeds. Pumping breaks at slow speeds (parking lot speeds) causes break pedal to stiffen and the vehicle's breaks are not responsive. When this happens, I feel what seems to be ABS engaging (break pedal pulsates). The pulsating is only noticable in the break pedal. This behavior seems more prevalent in inclement weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421116June 16, 2021
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
The contact owns a 2015 GMC Sierra. The contact stated that while driving in stop and go traffic and attempting to depress the brake pedal, the vehicle failed to stop as anticipated instead the vehicle slid into the vehicle in front of them. The brake pedal began to vibrate and a skipping. The vehicle ended up crashing into the rear of the vehicle in front. The air bags did not deploy. A police report was filed. There were no injuries and no medical attention was needed. The vehicle was not towed. The contact took the vehicle to the dealer who were unable to identify the cause for the failure. The vehicle's alternator shocks, braking pump lines, and updated the computer system however, the failure persisted. The contact stated that whenever the brake pedal was depressed several electrical issues would occur like with the navigation screen and all windows would shut off. There were many warning lights including the air bag and stability control. The manufacturer was made aware of the failure. The approximate failure mileage 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11420961June 15, 2021
ELECTRICAL SYSTEM
The display of the intellink system acts erratic and eventually freezes up. It happens in all modes ( map, radio, phone, ….). The only way to reset is shut the truck off. GMC knows of the problem but their only solution is replace the radio and or replace the touch panel. This can be a safety issue but I take my eyes off the road to try and get the display to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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