GMC Sierra Complaints (2002)
591 consumer complaints on file.
- #10358569October 1, 2010SERVICE BRAKES, ELECTRIC
ABS IS ACTIVATING AT LOW SPEEDS UNDER 10MPH WHEN STOPPING WITHOUT ABS LIGHT COMING ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10358419September 30, 2010SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA BRAKE LINE BLEW, FOLLOW UP SHOWS MASSIVE RUST INCLUDING PARTS OF FRAME - SO BAD THAT BRAKE BLEEDERS ON ROTORS ARE A PILE OF RUST, CANNOT BE OPENED. ALL BRAKE LINE FITTINGS RUSTED BEYOND REMOVAL WITH A WRENCH, THEREFORE REPAIR SHOP COULD NOT PROVIDE A REMEDY. 27,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10357057September 22, 2010SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. SUDDEN BRAKE PEDAL TO FLOOR. BRAKE FLUID ON GROUND IN AREA UNDER DRIVER. TOWED TO DEALER. DEALER REPLACED RUSTED OUT FRONT BRAKE LINES FROM EBCM TO BOTH FRONT WHEELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10354991September 11, 2010SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
BACKING UP TO MY TRAILER WHEN MY BRAKE LINES BLEW OUT ON MY 2002 GMC SIERRA 2500 HD. ALSO UNDERNEATH OF TRUCK IS SOO RUSTED AND BOTTOM OF DOORS ARE ALSO RUSTING THROUGH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10355015September 11, 2010SERVICE BRAKES, HYDRAULIC
EVERYTIME THE BRAKES ARE APPLIED AND THE VEHICLE SLOWS DOWN TO UNDER 10 MPH, THE VEHICLES ABS SYSTEM KICKS ON. I DID SOME RESEARCH AND FOUND THAT THIS HAS BEEN RECALLED ON MANY GMC MODELS BUT NOT THE SIERRA DENALI I HAVE. I HAVE ALSO FOUND THAT MANY OTHERS WITH SIERRA DENALIS HAVE HAD THE SAME ISSUE AND IT GREATLY INCREASES STOPPING DISTANCE. FURTHER RESEARCH INTO THE ISSUE HAS LED ME TO BELIEVE THIS COULD BE CAUSED BY A FAULTY SPEED SENSOR DUE TO THE ABS KICKING IN WHILE STOPPING AT LOW SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10353829September 3, 2010SERVICE BRAKES, HYDRAULIC, PARKING BRAKE, STRUCTURE:FRAME AND MEMBERS
I WAS PARKED IN A FRIENDS DRIVEWAY AND WAS ABOUT TO LEAVE WHEN I RELEASED THE PARKING BRAKE STEPPED ON THE BRAKE PEDAL AND PUT MY 2002 GMC 2500HD TRUCK INTO GEAR. I STARTED DRIVING DOWN THE STREET AND APPROACHED A STOP SIGN, WHEN I APPLIED THE BRAKES THE PEDAL WENT STRAIGHT TO THE FLOOR. I PULLED OFF TO THE SIDE OF THE ROAD AND OPENED THE HOOD WHEN I NOTICED BRAKE FLUID ALL OVER THE FRAME IN THE ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION I FOUND ALL THE BRAKE LINES TO BE SEVERELY RUSTED AND AT LEAST ONE OF THEM RUPTURED. I WAS DRIVING WITH MY 9 MONTH OLD SON AT THE TIME OF THE INCIDENT AND THANK GOD NOBODY WAS COMING THE OTHER WAY DOWN THE ROAD. I HAD THE TRUCK TOWED TO MY HOME WHERE IT SITS AWAITING A TOTAL BRAKE LINE REPLACEMENT. THE UNDERNEATH OF THE TRUCK IS SO SEVERELY RUSTED I THINK GMC IS LIABLE AND SHOULD ISSUE A RECALL TO CORRECT THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10352249August 27, 2010SERVICE BRAKES, HYDRAULIC
ABS SENSOR ACTIVATION AT SLOW SPEED. THE TRUCK DOES NOT STOP NORMALLY WHEN BRAKES APPLIED AT SLOW SPEED. THIS IS A KNOWN DEFECT BY GM AND NHTSA. RECALLS HAVE BEEN DONE BUT NOT IN MY STATE. THIS IS A SAFETY ISSUE AND THE RECALL NEEDS TO BE EXPANDED TO ALL AFFECTED VEHICLES. DESPITE GM SAYING THAT THIS ISSUE IS LIMITED TO 20 STATES AND CANADA, THIS IS NOT TRUE. A SEARCH OF THE INTERNET HAS SHOWN THIS DEFECT IS NATIONWIDE. ABS WAS ADDED TO VEHICLES TO HELP PREVENT CRASHES. THIS DEFECT CAUSES THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350435August 18, 2010SERVICE BRAKES, HYDRAULIC
MOMENTS AFTER LEAVING THE DRIVEWAY AT OUR HOME, APPROACHING AN INTERSECTION AT ABOUT 25 MPH, I APPLIED THE BRAKES ON MY 2002 GMC SIERRA, AND THE PEDAL WENT TO THE FLOOR. I COULDN'T STOP THE VEHICLE BEFORE GOING THROUGH THE INTERSECTION. FORTUNATELY NO OTHER VEHICLES WERE IN THE INTERSECTION AND NO ACCIDENT OCCURRED. AFTER RETURNING THE VEHICLE TO THE DRIVEWAY I DISCOVERED BRAKE FLUID UNDER THE TRUCK BED AND DRIPPING FROM THE FRAME.I COULD NOT SEE THE SOURCE OF THE LEAK AS IT WAS WELL HIDDEN EITHER IN OR ABOVE THE TRUCK FRAME. I HAD THE VEHICLE BROUGHT BY FLAT BED TRUCK TO A LOCAL AUTO REPAIR GARAGE. THE MECHANICS FOUND THE BRAKE LINES TO BE HEAVILY RUSTED AND ONE HAD RUSTED THROUGH AND FAILED, CAUSING THE EARLIER BRAKE FAILURE. BECAUSE THE BRAKE LINE RUSTING WAS SO HEAVY, ALL THE BRAKE LINES WERE REPLACED. ALSO,, THE TWO FRONT BRAKE CALIPERS WERE REPLACED BECAUSE OF HEAVY RUST. THE RUSTED BRAKE LINES ARE AVAILABLE. THE CONSEQUENCES OF THIS WAS A REPAIR BILL OF $1149.78, AND HAVING MY TRUCK IN THE SHOP FOR SEVERAL DAYS. LUCKILY, NOBODY WAS HURT. IF THIS HAD OCCURRED LATER IN THE DAY IN THE SAME LOCATION IT MAY NOT HAVE TURNED OUT THE SAME. THIS IS THE THIRD MAJOR BRAKE REPAIR DONE ON THIS TRUCK. I AM THE ORIGINAL OWNER. I HAVE HAD TO HAVE THE BRAKE PADS AND ROTORS REPLACED TWICE. BOTH TIMES I WAS TOLD THE ROTORS WERE SO BADLY RUSTED THEY NEEDED TO BE REPLACED. DURING THE FIRST SIX YEARS OF OWNING THE VEHICLE IT WAS KEPT IN A GARAGE. IT HAS ALWAYS BEEN WELL TAKEN CARE OF. WITH THIS REPAIR, I HAVE SPENT OVER $3000. TO KEEP BRAKES FUNCTIONING ON THIS TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347921August 7, 2010SERVICE BRAKES, HYDRAULIC
RUPTURED CORRODED BRAKE LINES, ON MY 2002 GMC 1500 HD 4X4 PICK-UP. THE CONDITION CAUSED ME TO LOSE COMPLETE BRAKING POWER TO MY TRUCK, LUCKILY NO ONE WAS HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347457August 5, 2010SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT WAS TOWING A TRAILER AND BRAKING FROM 20 MPH WHEN THE BRAKES DID NOT ENGAGE. THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY USING THE TRAILER BRAKES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LINES WERE CORRODED AND FAILED. THE BRAKE LINES WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346891August 2, 2010SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH AND DEPRESSING THE BRAKES, THERE WAS A LOSS OF 80-90 PERCENT BRAKING POWER. THE ABS SYSTEM INDEPENDENTLY ENGAGED AND WOULD NOT DISENGAGE. THE VEHICLE WAS CAREFULLY DRIVEN HOME. THE ROTORS AND BRAKE PADS WERE REPLACED AND THE WHEEL CYLINDERS WERE BLED BY THE CONTACT. IN ADDITION, THE CONTACT DISCONNECTED THE ABS FUSE AND THE FAILURE DID NOT RECUR. THE DEALER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345728July 27, 2010FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 GMC 2500 HD DIESEL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN UNKNOWN INTERNAL FUEL LEAK THAT WOULD OVERFLOW INTO THE CRANK CASE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 90,981. UPDATED 02/01/11*LJ UPDATED 03/24/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345149July 25, 2010SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE ON MY 2002 GMC SIERRA 1500 1/2 TON 4WD PICKUP. BRAKE LINE FAILED BECAUSE OF RUST. MY TRUCK HAS ONLY 47000 MILES ON IT AND WELL CARED FOR. WHEN IT HAPPENED I WAS TURNING INTO A PARKING LOT AND THE BRAKE PEDAL WENT TO THE FLOOR ALMOST HIT STREET SIGN. I HAD TO GET THE TRUCK TOWED. THE GARAGE HAD TO REPLACE ALL BRAKE LINES,FRONT HOSES AND CALIPERS BECAUSE OF RUST.THE TOTAL BILL CAME TO $1030 INCLUDING THE TOW. THE GARAGE TOLD ME THEY HAVE TO REPLACE THESE BRAKE LINE ON THESE EARLY 2000S GM TRUCK ALL THE TIME. THERE HAS TO BE A RECALL ON THESE TRUCK BECAUSE YOU HAVE NO WARNING WHEN THIS HAPPENS. VERY SCARY WHEN IT DOES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344482July 21, 2010SERVICE BRAKES, HYDRAULIC
EVENTS LEADING UP TO FAILURE: NONE, ALL WAS NORMAL AND NO PROBLEMS WERE EXPERIENCED.. THE FAILURE: BRAKE LINE RUPTURED DUE TO RUSTING CAUSING LOSS OF ALL BRAKING ABILITY. VEHICLE ONLY 8 YEARS OLD. BARELY AVOIDED AN ACCIDENT BY STEERING AROUND THE VEHICLE IN FRONT OF ME. CORRECTIVE PROCEDURE: ALL BRAKE LINES REPLACED BY A PROFESSIONAL MECHANIC. . OLD BRAKE LINES NOT AVAILABLE. I HAVE THE RECEIPT OF ALL WORK PERFORMED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343468July 15, 2010POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED HE NOTICED AN UNUSUAL FLUID ON THE GROUND UNDER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THE TRANSMISSION FLUID LINE COOLER METAL CLIP WAS CORRODED. THE CONTACT STATED THE CORROSION PENETRATED THE TRANSMISSION LINE AND CAUSED THE FLUID LEAK. THE DEALER ADVISED HAVING THE VEHICLE DIAGNOSED BEFORE PROCEEDING WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340258June 27, 2010LATCHES/LOCKS/LINKAGES, STRUCTURE
I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339832June 24, 2010SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA, 84,000 MILES. DRIVER'S SIDE REAR METAL BRAKE LINE BLEW WHEN LEAVING A GARAGE AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. IF IT WOULD HAVE HAPPENED A MINUTE LATER, I WOULD HAVE BEEN GOING DOWN A STEEP HILL INTO RUSH HOUR TRAFFIC, POTENTIALLY HURTING OR KILLING OTHERS OR MYSELF. THIS HAPPENED WITHOUT WARNING. MECHANIC SAYS ALL LINES SHOULD BE REPLACED DUE TO EXCESSIVE RUST. I DO LIVE IN PA, BUT I HAVE NEVER HAD A BRAKE LINE RUPTURE DUE TO RUST IN A NOT SO OLD CAR OR TRUCK. REGARDLESS OF THE COST TO FIX, THIS IS UNACCEPTABLE AND COMPLETELY UNSAFE. THERE ARE MANY OTHERS THAT HAVE THE SAME PROBLEM, AND MANY MORE WHO ARE NOT EVEN AWARE OF THE TIME-BOMB THEY ARE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336546June 15, 2010SERVICE BRAKES, HYDRAULIC
BRAKE LINES BURST UNDER HEAVY BRAKING DUE TO ACCIDENT AVOIDANCE SITUATIONS. FIRST TIME THE REAR LINE BURST, SECOND TIME THE FRONT LEFT LINE BURST BY THE ABS UNIT. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10334219June 2, 2010PARKING BRAKE
INEFFECTIVE PARKING BRAKE, PREMATURE-UNWARRANTED PARKING BRAKE FRICTION LINER WEAR. SIMILAR GM RECALL 05042 AND NHTSA ACTION NUMBER PE03057 BUT ONLY APPLIES TO VEHICLES WITH MANUAL TRANSMISSIONS. THIS PROBLEM ALSO APPLIES TO MY VEHICLE WITH AN AUTOMATIC TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10331891May 24, 2010SERVICE BRAKES, HYDRAULIC
ABS TRIGGERS FOR NO APPARENT REASON WHEN APPLYING BRAKES TO MY 2002 GMC SIERRA 2500 HD. I'M TOLD THERE WAS SOME TYPE OF A RECALL DUE T CORROSION OF AN ABS WHEEL SPEED SENSOR, BUT NO DEALER WILL SPEAK TO ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0