GMC Sierra Complaints (2016)

457 consumer complaints on file.

#11388245January 14, 2021
SERVICE BRAKES
THE BRAKES ARE VERY HARD TO PRESS AT LOW SPEED MORE SO AFTER I HAVE PRESSED THEM A COUPLE TIMES OR MORE WHILE IN MOTION IN STOP AND GO TRAFFIC . I HAD A RECALL FOR THIS ABOUT A YEAR AGO AND TOOK IT TO THE DEALER TO HAVE IT FIXED BUT JUST STARTED EXPERIENCING THIS PROBLEM WITHIN THE LAST COUPLE OF MONTHS. VERY SCARY TO NOT HAVE POWER BRAKES ALL OF A SUDDEN! THE RECALL OBVIOUSLY DOES NOT FIX THE PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387123January 8, 2021
ELECTRICAL SYSTEM
UPON STARTING THE TRUCK TO WARM IT UP THE POWER SLIDING REAR WINDOW WITH DEFROSTER BURNED COMPONENTS AND THE LEFT PORTION OF THE WINDOW SHATTERED, LUCKILY AVOIDING A FIRE. IT IS JUST LIKE THE RECALL IN CANADA #N192220470 AND ALSO # N192265660. GM ALREADY ACCEPTED PARTIAL BLAME TRYING TO GIVE AN UNACCEPTABLE AMOUNT OFF THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387014January 7, 2021
STEERING
EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING ANYTHING ABOUT A SERIOUS SAFETY ISSUE. SERVICE BULLETIN PIT5501D. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384106December 18, 2020
VISIBILITY
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED HE STARTED VEHICLE USING THE REMOTE START FUNCTION. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED INSIDE THE CABIN OF THE VEHICLE. THE REAR DRIVER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO JOSEPH BUICK GMC (8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000) AND THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383784December 16, 2020
VISIBILITY/WIPER
DRIVE TRUCK TO THE STORE GOT BACK HOME WHEN I SHUT MY DOOR STATIONARY I HEARD A LOUD SHATTERING SOUND IT TURNED OUT TO BE MY REAR WINDOW LOOKED ONLINE IT LOOKS LIKE THIS IS BECOMING A COMMON OCCURANCE CALLED GMC THEY SAID IT IS ALL HE SAY SHE SAY AND NO RECALL IS AVAILABLE, IF THERE HAD BEEN A PERSON IN THE BACK SEAT THEY WOULD HAVE POSSIBLY BEEN INJURED WITH THE GLASS EXPLODING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383470December 15, 2020
SERVICE BRAKES
WHEN TRAVELING BACKWARDS AT LOW SPEED IT APPEARS THAT MY ABS IS TRYING TO TURN ON. THE LIGHT DOESN'T COME ON, BUT IT IS VERY HARD TO STOP. IT WILL DO IT GOING FORWARD, BUT MAINLY BACKWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383339December 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 45 MPH HE SUDDENLY SAW SMOKE COMING FROM UNDERNEATH THE HOOD.THE HUSBAND PULLED THE VEHICLE OVER AND GOT OUT OF THE VEHICLE QUICKLY AND WATCHED AS THE VEHICLE WAS ENGULFED IN FLAMES. THE ENTIRE VEHICLE WAS DESTROYED BY THE FIRE . THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE WRECKAGE WAS TOWED TO AN IMPOUND YARD. THE CONTACT RETRIEVED A WRECKAGE AND TOWED IT TO A PRIVATE RESIDENCE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11382966December 10, 2020
SERVICE BRAKES
WHILE MOVING SLOWLY IN TRAFFIC (~5MPH) WHEN APPLYING LIGHT BRAKE PRESSURE IT FELT LIKE ABS WAS KICKING IN AND THERE WAS NO BRAKING. THIS HAPPENED TWICE BEFORE THE BRAKES RESUMED NORMAL OPERATION. HAPPENED AGAIN AS I WAS BACKING OUT OF MY DRIVEWAY. THE RECALL REGARDING THE REPROGRAMMING OF ECBM (N192268490) WAS DONE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376153November 24, 2020
AIR BAGS
ON AVERAGE, ABOUT EVERY 3RD TIME I DRIVE THIS TRUCK, BUT ALMOST EVERY TIME IF IT'S WET OR COLD, I GET A WARNING THAT THERE IS A MECHANICAL ISSUE WITH MY AIRBAGS. I DON'T KNOW WHICH ONE, OR WHAT PART OF THE SYSTEM IS FAILING, BUT THE AIRBAG WARNING LIGHT WILL REMAIN ON THE ENTIRE TIME I'M DRIVING AND I GET NOTICES FROM ONSTAR THAT IT REQUIRES IMMEDIATE ATTENTION. IT'S HAPPENED TOO MANY TIMES FOR ME TO COUNT. THE FIRST TIME IT HAPPENED (OVER A YEAR AGO), I TOOK IT TO THE DEALERSHIP REGARDING THE ISSUE, THEY THOUGHT IT WAS LIKELY ELECTRICAL AND COULD BE FIXED WITH A $1000 REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375334November 19, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
SMELLED ELECTRICAL BURNING AND THEN SECONDS LATER THE DRIVER SIDE OF MY REAR WINDOW EXPLODED INTO PIECES WITH A LOUD BANG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375101November 17, 2020
SERVICE BRAKES, ENGINE
BRAKES FAIL. WILL NOT ALLOW VEHICLE TO COME TO A COMPLETE STOP WHEN GOING FORWARD OR IN REVERSE. WHEN ACCELERATING VEHICLE VIOLENTLY SHAKES. THIS HAPPENS AT ANY SPEED ABOVE 20MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11373721November 8, 2020
SERVICE BRAKES
AT LOW SPEEDS THE BRAKES GET VERY HARD TO PRESS AND THE TRUCK TAKES LONGER TO STOP. THE SERVICE BRAKE LIGHT HAS CAME ON SOMETIMES WHEN THIS OCCURS. I'VE SEEN AN OPEN RECALL FOR THE EXACT PROBLEM WITH MY TRUCK, BUT WHEN I ENTER MY VIN IT SAYS MY TRUCK IS NOT PART OF THE RECALLED VEHICLES. PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372458October 30, 2020
SERVICE BRAKES
BRAKES BECAME SPONGY WHILE HAULING A BOAT ALMOST CRASHED WHILE COMING TO A STOP AT A TRAFFIC LIGHT BRAKES WERE HARD TO COMPRESS. VEHICLE DIDN'T WANT TO STOP IMMEDIATELY... HAD TO USE THE EMERGENCY BRAKE TO COME TO A COMPLETE STOP. RIGHT AFTER THE SERVICE WARNING SIGN CAME ON SHOWING ( BRAKE ASSIST SERVICE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365798October 22, 2020
STEERING
STEERING BOX ADJUSTMENT SCREW BACKED OUT CAUSING EXCESSIVE SLOP IN THE STEERING WHEEL. THIS IS A WELL DOCUMENTED PROBLEM WITH THESE TRUCKS WITH GM'S SOLUTION IS TO ADD LOCKTITE AND TORQUE NUT. I BELIEVE THAT THIS IS A TEMPORARY SOLUTION AND IT COULD BACKOUT AGAIN. SHOULD HAVE A MECHANICAL LOCK TO PREVENT IT FROM BACKING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365484October 20, 2020
SERVICE BRAKES
AT STARTUP, IF YOU SHIFT FROM PARK TO DRIVE OR REVERSE, THE BRAKE PEDAL STIFFENS AND IT IS HARD TO STOP. IF YOU ARE ABLE TO SPEED UP OVER A CERTAIN SPEED, SAY 15 TO 20 MPH, THEN THE TRUCK BRAKES FINE. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED THE BRAKE BOOSTER PUMP, BUT IT STARTED DOING IT AGAIN WITHIN A DAY OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365088October 19, 2020
ENGINE, STEERING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED WITH THE CHECK ENGINE WARNING LIGHT AND PARKING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE SHIFTED TO PARK AND RESTARTED FOR THE VEHICLE TO OPERATE AS INTENDED. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363769October 11, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
APPARENTLY, THE 8 SPEED AUTOMATIC TRANSMISSION HAS ISSUES WITH WIRING HARNESS AND HARD SHIFTING WHICH THE MANUFACTURER HAS 18 SERVICE BULLETINS OUT ON YET STILL WILL NOT RECALL AND FIX PROBLEMS. ALSO THE BRAKE SYSTEM IS FAULTY AND UNSAFE IT LOSES PRESSURE AND EVEN BRAKING AT VARIOUS SPEEDS. AFTER TAKING IT TO THE DEALERSHIP THEY CAN NOT FIGURE OUT WHY AND SAY IT IS VARIOUS PARTS AND SHOULD BE RECALLED BUT IT IS NOT AS OF YET. GM KNOWS OF THESE ISSUES AND THE 1000S OF DOLLARS CUSTOMERS HAVE TO PAY FOR THESE REPAIRS. THIS IS WRONG AND NEEDS TO BE RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363640October 9, 2020
SERVICE BRAKES
I BOUGHT MY GMC BRAND NEW WITH 25 MILES ON IT. THE FIRST TIME I HAD A BRAKING ISSUE WAS PULLING INTO WORK. I HAD ROUGHLY 56,500 MILES ON THE TRUCK AT THIS POINT. I WAS COMING IN CAUTIOUSLY DUE TO A HEAVY TRAFFIC AREA. AS I PULLED INTO MY PARKING SPOT I ENGAGED THE BRAKES. THE PEDAL WAS SOFTER THAN USUAL. I PUSHED DOWN HARDER AND I CAME TO A SLOW ROLLING STOP. I THOUGHT I WAS GOING TO HIT THE BUILDING. I LET THE TRUCK SIT/RUN 5MIN, (I AM MECHANICALLY INCLINED, WAS IN AUTOMOTIVE TECH COURSES FOR 3 YEARS) I CHECKED THE BRAKES/BRAKE FLUID AND TRIED THE BRAKES IN THE REVERSE GEAR. LET THE TRUCK CREEP BACK AND TESTED THE BRAKES. THEY WERE NORMAL AGAIN. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT.(UPLOADED SERVICE PAPERWORK). DEALER SAID THERE WASN'T A RECALL AT THIS TIME BUT WANTED ME TO DO A BRAKE FLUID FLUSH BUT I WASN'T IN WARRANTY ANYMORE SO IT WAS GOING TO COST ME OVER 100+ DOLLARS. THAT'S WHY I REFUSED THE SERVICE. THE WINTER MONTHS GO BY AND MY BRAKES ARE FINE. THE SECOND TIME I NOTICED THIS ISSUE, WAS SPRING TIME THE FOLLOWING YEAR, I WAS PUTTING MY PONTOON BOAT IN THE WATER. BACKING INTO THE WATER I WENT TO STOP AND MY TRUCK KEPT ROLLING INTO THE WATER. I ENGAGED THE EMERGENCY FOOT BRAKE. I PULLED FORWARD AND THE BRAKES WERE BACK TO NORMAL. I TEST DROVE THE TRUCK IN THE EMPTY PARKING LOT THIS TIME, SEE IF IT WOULD HAPPEN AGAIN. CALLED THE DEALERSHIP AND ASKED IF THERE WAS A RECALL AND THEY SAID NO. BRAKES ARE BACK TO NORMAL AT THIS POINT. FINALLY THAT YEAR I RECEIVED A RECALL NOTICE IN THE MAIL. I WENT TO THE DEALERSHIP COMPLETED THE RECALL. I THOUGHT EVERYTHING WAS FIXED. APPARENTLY NOT. I WAS STUCK IN A TRAFFIC JAM AT A SLOW ROLL, BRAKING MORE FREQUENTLY AND THE PEDAL WENT SOFT AND TO THE FLOOR AGAIN. I ALMOST HIT THE VEHICLE IN FRONT OF ME. I STOPPED JUST IN THE NICK OF TIME. I AM NOW CURRENTLY WORKING WITH THE DEALERSHIP TO GET THIS BRAKE ISSUE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360432September 22, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL FELT VERY HARD CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE FRONT PASSENGER'S SIDE BRAKE ROTOR WAS DAMAGED. THE VEHCILE WAS TAKEN TO THE LOCAL DEALER RALLY CHEVROLET LOCATED AT 39012 CARRIAGE WAY, PALMDALE, CA 93551, WHO REPROGRAMMED THE BRAKING SYSTEM MODULE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360274September 21, 2020
SERVICE BRAKES
AT VERY LOW SPEEDS SUCH AS BACKING UP OR PARKING THE BRAKE PEDAL WILL NOT INDICATE PRESSURE AS IF THE TRUCK WAS SHUT OFF. WHILE BACKING UP OR PARKING YOU MAY HIT ANOTHER VEHICLE. THIS HAS HAPPENED MORE THAN A FEW TIMES AND WE RETURNED THE TRUCK TO HAVE THIS CONDITION CORRECTED. GMC DEALER SAID IT WAS A RECALLED FOR THAT ISSUE AND IT WAS CORRECTED BUT IT SEEMS TO HAVE RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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