GMC Sierra Complaints (2011)

438 consumer complaints on file.

#11041142October 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELL AND BELL BUICK GMC TRUCKS (2491 HWY 9 E, LITTLE RIVER, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039891October 26, 2017
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
TAKATA RECALL I GOT REAR ENEDED AT A STOP SIGN, COMPLETELY STOPPED AND THE LADY JUST SMASHED RIGHT INTO THE BACK OF ME. NO AIR BAGS EVER EVEN DEPLOYED!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11039956October 26, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED RON CARTER AUTOLAND/GMC REQUESTING THE AIRBAG COMPONENT FOR REPLACEMENT, BUT WAS TOLD THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE AND HAVE BEEN NONE. I THEN ASKED WHEN REPLACEMENTS WOULD BE AVAILABLE AND WAS TOLD THERE WAS NO TIME TABLE FOR SUCH. I MENTIONED THAT THIS RECALL HAS BEEN GOING ON FOR YEARS WITH NOTHING BEING DONE AT THIS TIME. SHE TOLD ME SHE KNOWS AND UNDERSTANDS, BUT IT IS OUT OF HER HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040014October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GLYNN SMITH CHEVROLET BUICK GMC (600 COLUMBUS PKWY, OPELIKA, AL 36801 (334) 749-1454) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040074October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BECK AND MASTEN PONTIAC, GMC IN HOUSTON, TX, 281- 469-5222) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035377October 21, 2017
AIR BAGS
TAKATA RECALL- TAKATA HAS FAILED TO MEET THE AUGUST DEADLINE FOR RECALLING MY VEHICLE. IN THE MEAN TIME I AM DRIVING A VEHICLE THAT CAN CAUSE MYSELF, MY WIFE, AND MY CHILDREN TO POSSIBLE INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035449October 21, 2017
AIR BAGS
TAKATA RECALL - DEALERSHIP WILL NOT REPALCE AIR BAGS AFTER SEVERAL REQUESTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034593October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/31/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033269October 13, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
ALL FOUR OF THE DOOR HANDLES ON MY TRUCK ARE BREAKING OFF; EVEN THOUGH GMC HAS KNOWLEDGE OF THE PROBLEM THEY REFUSE TO REPLACE THE DOOR HANDLES, BECAUSE MY TRUCK IS OUT OF WARRANTY. IT'S A WELL KNOWN PROBLEM, YOU CAN EVEN GOOGLE A SEARCH FOR THIS MATTER AND SEE OTHER CONSUMERS THAT HAVE THE SAME PROBLEM. IT'S A SAFETY PROBLEM, IF SOMEONE, IN NEED OF HELP, IS UNCONSCIOUS IN A VEHICLE WITH THE SAME BROKEN DOOR HANDLE PROBLEM, HOW WOULD THEY GET HELP FAST, IF THE DOOR HANDLES ARE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032883October 11, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMAPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIR BAG COMPARTMENT AS WELL AS NEAR THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED JERRY'S BUICK GMC (3100 FORT WORTH HWY, WEATHERFORD, TX, 76087) AND WAS INFORMED THAT THERE WAS NO RECALL REGARDING THE FRACTURED DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031408October 2, 2017
UNKNOWN OR OTHER
DASH BOARD IS CRACKING ABOVE INSTRUMENT PANEL ON TOP ABOUT THREE TO FIVE INCHES FROM BOTTOM OF FRONT WINDSHIELD JUST APPEARED ON 10/02/2017 . THIS CRACK WAS NOT THERE ON 10/01/2017, VEHICLE WAS STATIONARY WAS NOT DRIVEN AT ALL YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030752October 1, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASH CRACKED NEAR THE PASSENGER SIDE AIRBAG. THE DEALERSHIP SAID THEY KNOW ALL ABOUT THIS AND SAID IT IS SAFE TO DRIVE. FEARING PLASTIC PIECES FLYING IN THE EVENT OF AN AIRBAG DEPLOYMENT, I PAID TO HAVE THE DASH REPLACED. LATER, I DROVE INTO A POTHOLE AT A VERY LOW RATE OF SPEED. THE SECOND DASH CRACKED IN THE SAME SPOT. THE DEALER SAYS IT IS MY FAULT AND THAT THERE ARE NO SAFETY CONCERNS. GM IS AWARE OF THIS AND IS UNWILLING TO PAY FOR A NEW DASH. THEY ARE JEOPARDIZING THE LIVES OF MY PASSENGERS SO THAT THEY DO NOT LOSE PROFITS. THIS IS A RECURRING PROBLEM THAT SHOULD BE REPAIRED BY GM SO THAT LIVES ARE NOT UNNECESSARY LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030107September 27, 2017
UNKNOWN OR OTHER
DASH IS CRACKED ABOVE INSTRUMENT CLUSTER AND ABOVE PASSENGER AIRBAG POSING A SAFETY CONCERN IN THE EVEN OF AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022252September 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021459September 5, 2017
UNKNOWN OR OTHER
THE DASH BOARD IS CRACKING AROUND THE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019882August 26, 2017
AIR BAGS
THE DASH HAS CRACKED IN A NUMBER OF PLACES. MY FEAR IS THAT IF THE AIRBAG DEPLOYS THAT SHARDS OF PLASTIC COULD BECOME AIRBORNE AND THE PROJECTILES COULD INJURE MYSELF OR MY PASSENGERS. SOME OF THE CRACKS ARE AT THE AIRBAG LOCATION. I HAVE CHECKED ONLINE AND THIS IS A MAJOR PROBLEM ON THESE VEHICLES AND GM WILL NOT ADDRESS IT. THERE IS A FACEBOOK PAGE DEDICATED TO IT WITH MANY MANY MEMBERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019501August 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HENNESSY BUICK GMC, LOCATED AT 7261 JONESBORO RD, MORROW, GA 30260; (770) 729-4952) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019584August 25, 2017
WHEELS
THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018691August 21, 2017
ELECTRICAL SYSTEM, ENGINE
YESTERDAY AUGUST 20, 2017 IN THE LATE AFTERNOON WHILE DRIVING, MY 2011 GMC SIERRA DEAD STOPPED WITHOUT ANY NOTICE ALMOST CAUSING AN ACCIDENT . I REMAINED BLOCKING THE ROAD UNTIL THE POLICE ARRIVED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO START EVEN WITH A JUMP. THE CAR IS NOW AT THE AUTO REPAIR SHOP AND THE AUTO MECHANIC STATED THAT THE HYBRID SYSTEM IS NOT RESPONDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018695August 21, 2017
AIR BAGS
TAKATA INFLATOR- ELECTRIC CONNECTOR HAS FAILED. THIS HAS LEFT THE TRUCK WITH A FAILED PASSENGER SIDE FRONT AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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