GMC Sierra Complaints (2004)
582 consumer complaints on file.
- #10491957January 9, 2013SERVICE BRAKES
WHILE EXITING THE HIGHWAY DRIVER PRESSED BRAKE PEDAL WHICH SANK ALL THE WAY TO THE FLOOR WITH APPROX 5 PERCENT BRAKING POWER. DRIVER LIFTED OFF AND REAPPLIED THE BRAKES IN AN ATTEMPT TO FIX PROBLEM AT THIS POINT A DASH LIGHT AND ALARM ILLUMINATED TO WARN OF BRAKE ISSUES; BRAKING POWER WAS STILL ONLY 5 PERCENT. DRIVER WAS ABLE TO STOP BEFORE AN ACCIDENT OCCURRED BUT ONLY BECAUSE OF LIGHT TRAFFIC AND PLENTY OF RUN OFF AREA. UPON INSPECTION OF VEHICLE IT WAS EVIDENT THAT THE BRAKE LINES HAD CORRODED AND RUPTURED UNDER THE DRIVERS DOOR. VEHICLE WAS TAKEN TO DEALERSHIP WHERE 6 BRAKE LINES WERE REPLACES DUE TO CORROSION. VEHICLE WAS NOT DRIVEN IN NORTHERN WINTERS AND HAS NOT BEEN ON ANY BEACHES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488732December 13, 2012SERVICE BRAKES
I WAS APPROACHING A ONE LANE COVERED BRIDGE ON THE WAY HOME FROM WORK AND ANOTHER APPROACHING VEHICLE FAILED TO YIELD. I MADE AN EMERGENCY STOP BY PRESSING FIRMLY ON THE BRAKES. BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD TO QUICKLY USE MY FOOT OPERATED EMERGENCY/PARKING BRAKE TO STOP FROM HAVING A HEAD ON COLLISION. I HAD TO PAY CLOSE TO $1200 TO HAVE THE ENTIRE BRAKE LINE SYSTEM REPLACED DUE TO SEVERE RUST OF THE BRAKE LINES. I AM VERY FORTUNATE THAT THIS TURNED OUT THE WAY IT DID. MY LIFE AND THE LIVES OF OTHERS ARE BEING ENDANGERED BY GM NOT USING A MATERIAL THAT IS RESISTANT TO CORROSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487416December 5, 2012SERVICE BRAKES
BRAKE LINES RUSTED THROUGH. ALL BRAKE FLUID LEAKED OUT. NO BRAKE SYSTEM INCLUDING EMERGENCY BRAKE FAILED. HAD TO STOP VEHICLE AGAINST CURB SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487473December 5, 2012ENGINE
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS HE WOULD HEAR A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE MANIFOLD BOLTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT ALSO NOTICED THAT THE INSTRUMENT CLUSTER FAILED AND HE WAS UNABLE TO DETERMINE WHAT SPEED HE WAS TRAVELING, HOW MUCH FUEL WAS IN THE VEHICLE, ETC. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE CLUSTER WIRING FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486561November 30, 2012SERVICE BRAKES
I PICKED MY STEPDAUGHTER AT SCHOOL AND AT THE STOPLIGHT TO LEAVE THE SCHOOL THERE WERE NO BRAKES. I USED THE CURB TO SLOW THE TRUCK ENOUGH TO THE LIGHTS TO CHANGE. IT WAS NOT A BUSY TIME AND STUDENTS WERE NOT PRESENT OTHERWISE THIS WOULD HAVE BEEN A DISASTER. I DROVE THE TRUCK HOME WITH FLASHERS VERY SLOWLY HOME ON A BACK ROAD DOWNSHIFTING AND RELYING IN THE ALLISON TRANSMISSION. WHEN I REACHED HOME THE LIGHT CAME ON TO SERVICE BRAKES. THAT WAS OBVIOUS ALREADY. THIS IS A 1 TON DUALLY THAT USUALLY HAULS SKID LOADS, PAVING BRICKS, ETC. I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE BRAKE LINES BLEW DURING THIS TIME. THERE IS A SMALL RUSTED PIN SIZED WHOLE IN THE FRONT BRAKE LINE THAT RUNS ON TOP OF THE TRUCK FRAME. I STILL HAVE BRAKE FLUID IN THE RESERVOIR, BUT NOT ENOUGH TO STOP THE TRUCK. THERE WAS NOT WARNING AND THOSE LINES ARE TUCKED UP ON THE FRAME OUT OF SITE FOR INSPECTION. THIS INCIDENT WENT TO FINE TO DISASTER IMMEDIATELY. WHAT WOULD HAVE HAPPENED IF THIS VEHICLE WERE TRAVELING AT 70 MPH AND NEEDED TO STOP? THIS IS FATALITY WAITING TO HAPPEN. THIS SIZE OF TRUCK WOULD HAVE KILLED ME AND ANYONE I WOULD HAVE HIT AT HIGHWAY SPEEDS. SHAME ON YOU GMC. BRAKES AND ROTORS WERE REPLACED 4 YEARS AGO. EMERGENCY BRAKE WAS REPAIRED BY GMC CERTIFIED SHOP ALSO 4 YEARS AGO DUE TO FACT THE VACUUM PLATE RUSTED OFF. THEY DID NOT INFORM ME OF ANY ISSUES OF BRAKE LINES RUSTING LIKE THIS OTHERWISE THIS WOULD HAVE BEEN REPAIRED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484102November 13, 2012SERVICE BRAKES
APPROACHING A STOP. WHEN THE BRAKES WERE APPLIED, THE BRAKE PEDAL DROPPED ALMOST COMPLETELY TO THE FLOOR AND STOPPING WAS EXTREMELY DIFFICULT. DISCOVERED THAT THE BRAKE LINES WHICH RUN ALONG THE FRAME BEHIND THE DRIVER SIDE FRONT WHEEL HAD CORRODED TO THE POINT WHERE ONE OF THE LINES FAILED AND BLEW OPEN. THE LINES ARE CLAMPED AGAINST THE FRAME IN THIS LOCATION, AND ALL THE 4 LINES AT THE BRACKET APPEAR EXTREMELY CORRODED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483980November 11, 2012SERVICE BRAKES
COMPLETE BRAKE FAILURE, WHEN BRAKE LINE BLEW OUT WHILE TRYING TO STOP. PRIOR TO HITTING CAR IN FRONT, SWERVED INTO LEFT TURN LANE AND APPLIED EMERGENCY BRAKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10483364November 5, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTE RESTARTED THE VEHICLE BUT THE FRONT WHEEL WAS LOCKED AND SMOKE WAS EMITTING FROM THE HUBCAPS. AFTER A CONSIDERABLE AMOUNT OF TIME THE WHEELS UNLOCKED AND THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSIS. HE WAS INFORMED THAT THE SEAL IN THE BOOST HAD LEAKED AND CONTAMINATED BRAKE FLUID AND LOCKED UP THE SYSTEM. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,894. UPDATED 12/19/12 *CN THE CONSUMER STATED WHILE TRAVELING 40MPH THE VEHICLE STARED LOSING POWER. UPON FURTHER INSPECTION IT WAS FOUND THE BRAKES WERE SMOKING. AFTER THE SMOKE SETTLED, THE CONSUMER ATTEMPTED TO PRESS THE BRAKE PEDAL. IT WOULD NOT MOVE. AFTER ABOUT 3 HOURS THE BRAKES RELEASED. THE VEHICLE WAS THEN DRIVEN T A REPAIR SHOP. UPDATED 1/9/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479228October 8, 2012SERVICE BRAKES
BRAKE LINES ALL ROTTED AWAY NEAR ABS MODULE MOUNTED IN FRAME. I HAD TO TAKE TO A SHOP TO GET ALL LINE REPLACE FROM ABS MODULE FORWARD. THIS TRUCK HAS NEVER BEEN NEAR SALT EVER. 100,000 MILES AND ALREADY RELINING THE TRUCK! FUEL LINES LOOK LIKE THEY ONLY HAVE A FEW MONTHS LEFT. THIS IS A DANGER AND A HUGE WASTE OF MONEY FOR A BUYER I HAVE HAD OTHER GM CARS THAT ARE 30 YEARS OLD WITH 350,000 MILES WITH FACTORY BRAKE AND FUEL LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10478515October 3, 2012TIRES
TL* THE CONTACT OWNS A 2004 GMC CK2500 HD EQUIPPED WITH COOPER DEAN MUD TERRAIN RADIAL SXT TIRES, SIZE LT265/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A HEAVY VIBRATION FELT WITHIN THE VEHICLE AS THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE VEHICLE BECAME UNCONTROLLABLE AND VEERED FROM THE RIGHT LANE TO THE CENTER MEDIAN BEFORE STOPPING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000 AND THE FAILURE MILEAGE OF THE TIRE WAS 17,000. UPDATED 10/22/12 *BF UPDATED 10/22/12. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475756September 18, 2012SERVICE BRAKES
I LEFT MY HOUSE FOR WORK AND APPROX. 3 BLOCKS FROM MY HOUSE I ATTEMPTED TO SLOW DOWN TO MAKE A RIGHT HAND TURN. I PRESSED ON THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. AT THIS TIME AND THIS WAS THE FIRST TIME, THE BRAKE LIGHT ON THE DASH CAME ON. I WAS DRIVING AT 30 MPH WITH NO BRAKES, I COASTED INTO A PARKING LOT AND USED THE PARKING BRAKE TO STOP THE TRUCK. OUTSIDE AND UNDER THE DRIVERS DOOR OF THE 2004 SIERRA EXTENDED CAB THERE WAS BRAKE FLUID LEAKING. THE 8 YEAR OLD TRUCK HAD RUSTED BRAKE LINES THAT FAILED. MY CONCERN IS THAT I LOST ALL BRAKES WITHOUT WARNING. AFTER A LITTLE RESEARCH I NOTICED MANY OF THESE TRUCKS HAVE THE SAME PROBLEM. THEY ARE 5000 POUND TORPEDOS ON THE ROAD AND WITHOUT WARNING. WILL SOMETHING BE DONE BEFORE A SERIOUS ACCIDENT OCCURS? I TRIED CONTACTING GMC VIA THEIR WEBSITE E-MAIL BUT AN ERROR MESSAGE OCCURRED. TRY A COMPLAINT ON THEIR SITE.....IT DON'T WORK!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475845September 18, 2012POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000....UPDATED 10/19/12 *BF UPDATED 10/25/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475854September 18, 2012SERVICE BRAKES
LEAVING WORK I PULLED OUT FROM THE PARKING LOT AND DROVE ABOUT 500 YARDS. WENT TO APPLY BRAKES AND PEDAL WENT TO THE FLOOR. I WAS ABLE TO MAKE IT BACK TO MY WORK PARKING LOT AND STOPPED THE TRUCK. NOTICED THAT BRAKE FLUID WAS POURING FROM UNDER THE TRUCK IN TWO PLACES. ONE LEAK WAS UNDER THE DRIVERS AREA AND THE OTHER WAS IN FRONT OF THE LEFT REAR WHEEL. THE PLACE I WORK HAS A CAR LIFT. PUT THE TRUCK ON THE LIFT AND THE BRAKE LINES WERE RUSTED THROUGH. THE TRUCK HAS ENORMOUS AMOUNTS OF RUST ON THE FRAME, SUSPENSION, AND AXLES. THIS TRUCK IS NOT MY DAILY DRIVER. I DO NOT LIVE NEAR THE OCEAN NOR DO I PUSH SNOW WITH IT. I HAVE NEVER SEEN BRAKE LINES RUST OUT LIKE THIS. GM STATED THAT I HAD TO TAKE IT TO A DEALER FOR INSPECTION. AFTER READING UP ON THE TOPIC I KNOW GM WON'T DO ANYTHING ABOUT THE LINES. I ALREADY ORDERED STAINLESS STEEL BRAKE LINES FOR THE TRUCK AND WILL INSTALL THEM. HOPEFULLY GM WILL REIMBURSE OWNER FOR THIS EXPENSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475481September 15, 2012SERVICE BRAKES
WHILE COMING TO AN INTERSECTION THE BRAKES WERE APPLIED AND THE PEDAL BECAME SOFT AND WHEN TO THE FLOOR, WITHOUT SLOWING THE VEHICLE DOWN. THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY/PARKING BRAKE WAS APPLIED IMMEDIATELY IN ORDER TO STOP THE VEHICLE. THE VEHICLE WENT TO THE LOCAL DEALERSHIP WHERE THE DIAGNOSIS WAS A BRAKE LINE HAD RUPTURED DUE TO CORROSION (RUST) ON THE DRIVER SIDE REAR LINE. THE OTHER THREE LINES WERE IN A SIMILAR STATE AND HAD THE POTENTIAL TO FAIL AT ANY TIME. THERE WAS NO INDICATION ON THE MESSAGE CENTER THAT THERE WAS EVER INADEQUATE PRESSURE TO STOP THE VEHICLE WITH THE HYDRAULIC BRAKE SYSTEM EVEN WHEN IT WAS STEERED TO THE SIDE OF THE ROAD AND THE BRAKE PEDAL WAS APPLIED TO PUT THE TRANSMISSION INTO PARK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475347September 13, 2012SERVICE BRAKES
THE BRAKE LINES ON MY TRUCK ROTTED OFF AND IT COST OVER A GRAND TO FIX THEM. THERE SHOULD BE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475136September 12, 2012SERVICE BRAKES
ON HIGHWAY MULTI-LANE, HEAVY TRAFFIC AHEAD, SUDDENLY SLOWED AND A LOT OF LANE CHANGING GOING ON AS SOME DEBRIS WAS EJECTED FROM TRUCK ONTO ROADWAY. APPLIED BRAKES, APPLICATION HAD LITTLE EFFECT. STOOD ON THE BRAKES, BUTT OUT OF THE SEAT STANDING ON THE BRAKES, TRUCK VEERED OFF TO RIGHT SEVERELY WHILE ANT LOCK PULSED. FORTUNATELY TRAFFIC GOT OUT OF THE WAY AND ESCAPED HARM. EXITED HIGHWAY INSPECTED VEHICLE. UPON EXITING THE TRUCK FOUND PUDDLE OF BRAKE FLUID ON GROUND UNDER DRIVER'S SEAT. BRAKE LINES LEAKING. SEVER RUST THROUGHOUT THE BRAKE SYSTEM. REPLACEMENT OF ALL BRAKE LINES REQUIRED. THIS WAS VERY CLOSE TO CRASH, ONLY THE RAPID REFLEXES OF THE GUY NEXT TO ME AVERTED AN ACCIDENT. NOTE, REPAIR SHOP TELLS ME THAT (AND HAS SHOWN ME) ALL THE BRAKE LINES MUST BE REPLACED. AS THE LINES ENTER A DISTRIBUTION BOX ( ANTI-LOCK ANTI-SKID UNDER THE DRIVER'S SEAT) AND THE CLAMPING DEVICES ALL HAD SIGNIFICANT RUST TO THE POINT OF FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10472657August 27, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE LINES WERE DETERIORATING AND THE MATERIAL WAS RUSTED. AS A RESULT, BRAKE FLUID WS CONSTANTLY LEAKING AND THE BRAKES HAD BECOME HARD TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A PRIVATE MECHANIC. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 78,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470229August 11, 2012ENGINE
EXHAUST MANIFOLD BOLTS BROKE OFF CAUSING THE DRIVERS SIDE HEAT SHIELD TO FALL AND JAM UNDER THE STEERING LINKAGE. THIS CAUSED ME TO ALMOST DRIVE OFF THE ROAD. I HAD TO FORCE THE STEERING WHEEL TO GET THE VEHICLE TO TURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469984August 9, 2012FUEL/PROPULSION SYSTEM
REGARDLESS OF TYPE OF ROAD, I.E. HIGHWAY OR CITY ROADS, AND REGARDLESS OF SPEED, THE VEHICLE WILL STALL AND SHUT OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469986August 9, 2012FUEL/PROPULSION SYSTEM
VEHICLE WOULD STALL AND EVENTUALLY SHUT OFF, REGARDLESS OF TYPE OF ROAD, I.E.HIGHWAY OR CITY STREETS, AND REGARDLESS OF THE SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0