GMC Sierra Complaints (2002)

591 consumer complaints on file.

#10459586May 24, 2012
SERVICE BRAKES
WAS HEADING DOWN THE STREET, COMING TO A STOP SIGN. SLOWING DOWN, GOT TO ABOUT 9 MPH, AND THEN THE BRAKE PEDAL WENT TO THE FLOOR, AND WAS UNABLE TO STOP IN TIME AND WENT INTO THE INTERSECTION AND FINALLY STOPPED 30 FEET AFTER THE STOP SIGN WITH THE BRAKE PEDAL ALL THE WAY ON THE FLOOR. GOT THE TRUCK HOME, SOMEWHAT SAFELY, AND FOUND OUT THAT ALL OF THE BRAKE LINES WERE RUSTED, AND ENDED UP HAVING TO REPLACE ALL OF THE LINES DUE TO THEM CRUMBLING WHEN TOUCHING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457487May 4, 2012
ENGINE AND ENGINE COOLING
EXHAUST LEAK ON DRIVERS SIDE OF ENGINE. BROKEN BOLTS ON EXHAUST MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457500May 4, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL GOES TO FLOOR AND IS KICKED BACK, NO BRAKES AT LOW SPEEDS 5 TO 8 MPH. WAS SUBJECT TO RECALL WHEN STILL UNDER MANUFACTURES WARRANTY. PROBLEM IS SAME NOW. NO BRAKES AT LOW SPEEDS. PURCHASED THIS VEHICLE NEW, VERY LOW MILEAGE. GMC WILL NOT RESPOND TO COMPLAINT. THIS IS A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455743April 19, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500HD. THE CONTACT STATED THAT THE FRONT BRAKE LINES FAILED AND THE REAR LINES WERE VERY CLOSE TO FAILING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS INFORMED OF THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 108,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453954April 3, 2012
SERVICE BRAKES, HYDRAULIC
ABS ACTIVATES AT SLOW SPEEDS WHEN NOT NEEDED, CAUSING VEHICLE TO BE UNABLE TO STOP IN A REASONABLE DISTANCE. THIS MOST OFTEN OCCURS WHEN PULLING INTO A PARKING SPACE AT SLOW SPEEDS WITH THE STEERING WHEEL TURNED TO THE LEFT OR RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452283March 19, 2012
AIR BAGS
WE WERE TRAVELING WEST BOUND ON GEORGE BUSH TURNPIKE IN PLANO, TEXAS AT THE N CENTRAL EXPRESSWAY EXIT A VEHICLE TRAVELING IN THE LANE TO OUR RIGHT CAME INTO MY LANE CUTTING ME OFF AND I SWERVED TO MISS SAID VEHICLE AND CORRECTED TO THE LEFT AND CORRECTED BACK TO THE RIGHT TO MISS A VEHICLE COMING UP ON MY LEFT. IT HAD BEEN RAINING AND THE ROADS WERE SLICK, WE WENT INTO A SKID AND INTO A CONCERT BARRIER TRAVELING AROUND 60 TO 65 MILES AN HOUR. NO OTHER VEHICLE WAS INVOLVED. MYSELF AND MY PASSENGER WERE BOTH INJURED. WE RECEIVED SUBSTANTIAL SEATBELT TRAUMA TO OUR UPPER TORSO AND MYSELF AS THE DRIVE SUSTAINED A BROKEN KNEE CAP AND MY PASSENGER RECEIVED DEEP BRUISING TO HER UPPER TORSO AND SHOULDER AND DEEP BRUISE AND TISSUE TRAUMA TO HER KNEE. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10450168March 3, 2012
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE DUE TO RUST. ALL BRAKE LINES HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444915January 23, 2012
SERVICE BRAKES, HYDRAULIC
VEHICLE BRAKE PEDAL GOES TO THE FLOOR AT LOW SPEEDS 5-10MPH DURING STOP. THE ABS LIGHT DOES NOT ILLUMINATE. VERY CLOSE TO SERIOUS ACCIDENT (S). THIS IS NOT A TRACTION OR LACK OF TRACTION ISSUE. THIS SEEMS TO BE WHEEL SPEED SENSORS THAT CONTINUALLY REQUIRE REPLACING. REAR CALIPERS ON THIS VEHICLE WITH LESS THAN 65K MILES HAVE BEEN REPLACED TWICE. BRAKES HAVE BEEN A PROBLEM SINCE NEW. BRAKE LINES ROTTED WITH LESS THAN 60K MILES ON VEHICLE AND GM REFUSED TO CONSIDER THIS A DEFECT WHICH IT WAS AND IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444734January 21, 2012
SERVICE BRAKES, HYDRAULIC
GMC SIERRA 2500 HD 2002 ROTTED BRAKE LINES FAILURE CAUSED $4500 IN DAMAGE TO THE TRUCK . WRIST INJURY TO MY WIFE. OIL AND TRANNY FLUID ALL OVER DRIVEWAY STAINED. $5000 IN DAMAGE TO MY VW BEETLE RESULTING IN A TOTAL LOSS TO THIS VEHICLE!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10444636January 20, 2012
SERVICE BRAKES, HYDRAULIC
WAS DRIVING DONW SREET IN CAME TO STOP SIGN BRAKES FAILED, ALMOST WAS HIT BY 2 CARS, HAD TRUCK TOWED TO GARAGE, MECHANIC SAID HE IS REPLACING MORE BRAKE LINES ON GM PRODUCTS THAN EVER BEFORE, SAME THING HAPPENED TO MY 93 ELDORADO. GM IS USING VERY CHEAP BRAKE LINES THAT CORRODE VERY QUICKLY, THEY ARE NOT PROTECTED BE ANY ANTI-CORROSIVE MATERIAL OR SPRAY. TRUCK IS AT AN AUTO SERV WAITING FOR REPAIR, WAS TOLD WILL BE BETWEEN 6-7 HUNDRED TO FIX! GM SHOULD PAY FOR THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444034January 17, 2012
SERVICE BRAKES, HYDRAULIC
THE BRAKES LOCKED UP WHEN PULLING INTO PARKING LOT OF STORE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10444054January 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL COMPONENTS FAILED. THE DEALER ADVISED THE CONTACT THAT THE INSTRUMENT PANEL CLUSTER FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000. UPDATED 02/14/12*LJ UPDATED 02/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443253January 10, 2012
SERVICE BRAKES, HYDRAULIC
100% BRAKE FAILURE DUE TO RUPTURED METAL BRAKE LINE, SEVERE CORROSION. ALL LINES REQUIRE REPLACEMENT. GMC NOTIFIED, NO REPLACE PARTS SUPPORTED BY MANUFACTURER. TRUCK STOPPED WITH USE OF EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441157December 24, 2011
SERVICE BRAKES, HYDRAULIC
THE METALLIC BRAKE LINE TUBING RUPTURED CAUSING BRAKE FAILURE WHILE TRAVELING 50 MPH ON A DOWNGRADE. THE METAL LINE ABOVE THE REAR AXLE, PASSENGER SIDE, CORRODED THROUGH AND SPEWED BRAKE FLUID ALL OVER. THE CORROSION POINT IS ABOUT 7-10 INCHES FORWARD OF THE JUNCTION WHERE THE BRAKE LINE TRANSITIONS TO RUBBER HOSE THAT GOES TO THE REAR AXLE JUNCTION. THERE IS ALSO AN UNUSUAL AMOUNT OF CORROSION ON THE GAS FUEL FILTER FITTINGS LOCATED JUST FORWARD OF THE GASOLINE TANK. I WAS ABLE TO SLOW AND STOP BY DOWNSHIFTING AND USING THE EMERGENCY BRAKE. BRAKE LINES SHOULD NOT CORRODE AND FAIL IN ANY CLIMATE ON A 9 YEAR OLD TRUCK! THEY SHOULD NOT CORRODE PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439288December 11, 2011
SERVICE BRAKES, HYDRAULIC, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
BOTH THE DRIVER SIDE AND REAR BRAKE LINES, BECAUSE OF RUST, BURST AT THE SAME TIME. IT WAS LUCKY THE CAR WAS NOT ON THE ROAD.I HAVE REPLACED ALL THE LINES AND HAD TO REPLACE THE FRONT CALIPERS BECAUSE THE BLEEDING NIPPLED WERE COMPLETELY GONE DUE TO RUST. THE REAR CALIPERS WERE IN GOOD SHAPE.OVER THE COURSE OF OWNERSHIP, I HAVE HAD TO FORCEFULLY REMOVE THE TIRES FROM THE HUB BECAUSE THEY WERE RUSTED TO THE HUB. AGAIN I WAS LUCKY THAT I DID THIS WORK AT HOME AND WOULD HAVE BEEN IN SERIOUS TROUBLE HAD I BEEN FORCED TO CHANGE TIRES DUE TO A FLAT. IT ALSO APPEARS THE TRUCK FRAME IS SHOWING ADVANCE RUSTING FOR ITS AGE AND MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438768December 6, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES ARE SEVERELY CORRODED AND LOOK READY TO FAIL, AND I FIND OUT THAT THIS IS A COMMON COMPLAINT AND ALL THE BRAKE LINES SHOULD AND MUST BE REPLACED BY GENERAL MOTORS. THE GMC AND CHEVROLET 2500HD MODELS ARE NOTORIOUS FOR THIS MALADY, AND THE NTSB SHOULD DO THEIR JOB AND FORCE GM TO REPLACE AT NO CHARGE, THE VEHICLES BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434384November 6, 2011
SERVICE BRAKES, HYDRAULIC
BACKING UP TO THE GARAGE PUT BRAKE ON DIDN'T STOP, I THOUGHT I WOULD HIT THE GARAGE PUT I DID GET STOP IN TIME. STEEL LINE RUSTED, BLOWN LINE ON BACK BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434688November 6, 2011
SERVICE BRAKES, HYDRAULIC
HYDRAULIC BRAKE LINE CORROSION: THE BRAKE LINES BECAME SO CORRODED THAT I WAS LOSING APPROXIMATELY 16 OZ.OF FLUID EVERY 1000 MILES.THE CORROSION WAS SO BAD THAT THE BLEEDERS ON THE FRONT CALIPERS HAD RUSTED OFF AND HAD TO BE REPLACED AS WELL AS ALL OF THE BRAKE LINES.THIS RESULTED IN A REPAIR BILL OF $701.31.ONLY TIME WILL TELL WHEN THE REMAINING LINES AND CALIPERS WILL NEED REPLACING.ONLY A FEW WEEKS AGO THE SERVICE MGR. AT THIS LOCATION TOLD ME I PROBABLY HAD THE BEST LOOKING 2002 GMC PICK-UP IN THE U.S. SO NEGLECT IS NOT AT FAULT HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434074November 3, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THE BRAKE LIGHT ILLUMINATED CONSTANTLY, THE VEHICLE LOST BRAKE FLUID PREMATURELY, AND A BRAKE LINE RUPTURED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE BRAKE LINES, AND CALIPERS DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE BRAKE LINES, AND CALIPERS. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 109,963. UPDATED 12/20/11*LJ UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434588November 2, 2011
SERVICE BRAKES, HYDRAULIC
STEPPED ON THE BRAKE TO PUT THE TRUCK IN GEAR WHEN IT WAS NOTICED THAT THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR! BACKED UP, PULLED FORWARD, THERE WERE NO BRAKES! VEHICLE WAS CAREFULLY DRIVEN HOME USING BACK ROADS AND TRANSMISSION BRAKING ALONG WITH LIMITED PEDAL BRAKING. BRAKE LIGHT CAME ON JUST BEFORE ARRIVING AT HOME, 10 MILES DOWN THE ROAD. THE TRUCK IS PRESENTLY IN AN INDEPENDENT REPAIR FACILITY. ALL METAL BRAKE LINES ARE TO BE REPLACED AT SIGNIFICANT COST TO ME. UPON INSPECTION IT IS APPARENT THAT THE BRAKE LINES ARE MORE OF SUBSTANDARD MATERIAL. ALL METAL LINES SHOW EXCESSIVE CORROSION AND DETERIORATION FOR A VEHICLE OF THIS AGE AND MILEAGE. THE TRUCK IS MY WIFE'S AND WAS RARELY DRIVEN DURING WINTER MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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