GMC Canyon Complaints (2015)

303 consumer complaints on file.

#11298827January 12, 2020
STEERING
WHILE DRIVING POWER STEERING FAIL AND MESSAGE READING SERVICE POWER STEERING MESSAGE DISPLAYED ON DASHBOARD ALONG WITH SERVICE STABILATRAC AND MESSAGE ALONG WITH STABILATRAC AND TRACTION CONTROL LIGHTS ILLUMINATED, AT TIME OF ISSUE I WAS GOING AROUND A TURN IN WHICH I ALMOST CRASHED AS THE STEERING WHEEL AUTOMATICALLY WENT INTO THE STRAIGHT POSITION. THIS IS NOW HAPPENING MULTIPLE TIMES A DAY AND I HAVE TO PUT THE TRUCK IN NEUTRAL AND SHUT OFF AND RESTART IT IN WHICH SOMETIMES IT DOES NOT RESET. GM SAYS OTHER TRUCK WAS NOT INCLUDED IN THE PREVIOUS RECALL IN WHICH I AM NOW HAVING THE SAME EXACT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296837January 3, 2020
STEERING
POWER STEERING STOPPED WORKING WHILE DRIVING. TRUCK WAS EXTREMELY DIFFICULT TO TURN AND DANGEROUS TO DRIVE. PROBLEM WAS TEMPORARILY RESOLVED BY TURNING OFF THE TRUCK AND RESTARTING IT. THE SYMPTOM IS EXACTLY THE SAME AS THOSE DESCRIBED IN RECALL NO. 16V054000, BUT I HAVE BEEN INFORMED THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292193December 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING SOME TIMES ON THE HIGHWAY AND SOMETIMES WHEN DRIVING SLOW IN THE CITY I LOST POWER STEERING ASSIST AND HAD TO SHIFT TO NEUTRAL AND TURN ENGINE OFF AND RESTART ENGINE AGAIN TO HAVE POWER STEERING WORKING AGAIN. HAVE BEEN HAPPENING INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288874December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
HI. THIS IS MY SECOND FORMAL COMPLAINT REGARDING INTERMITTENT LOSS OF POWER STEERING, TRACTION CONTROL, AND STABILITY CONTROL ON MY 2015 GMC CANYON. THERE HAVE BEEN RECURRING TEMPORARY LOSSES OF THE AFOREMENTIONED VEHICLE CAPABILITIES WHILE THE VEHICLE IS IN MOTION, LEADING TO SEVERELY DEGRADED VEHICLE PERFORMANCE, HANDLING, AND TRACTION. IN EVERY CASE, WARNINGS LIGHTS HAVE DISPLAYED IMMEDIATELY BEFORE THE LOSS OF CONTROL. THESE LIGHTS HAVE ALSO 'TURNED-OFF' OR RESET WHEN THE VEHICLE WAS RESTARTED. I HAVE REPEATEDLY BROUGHT MY TRUCK INTO AUTHORIZED GMC SERVICE APPOINTMENTS SOON AFTER THE WARNING LIGHTS AND PERFORMANCE FAILURES, OR IN ONE INSTANCE AS THE WARNING LIGHT WAS ACTIVELY ILLUMINATED. EACH TIME, THE SERVICE DEPARTMENT WAS NOT ABLE TO RECREATE THE ISSUE OR PULL ANY RELEVANT SERVICE CODES RELATED TO THE PROBLEM. NEEDLESS TO SAY, I DO NOT BELIEVE THE ROOT CAUSE ISSUE HAS BEEN ADJUDICATED AND I THINK THIS REPRESENTS A CLEAR AND PRESENT DANGER TO DRIVERS OF THE 2015 GMC CANYON SUCH AS MYSELF. WHILE MY TRUCK WAS NOT PART OF THE PAST RECALL, THIS SEEMS STRONGLY RELATED TO THE PRIOR STEERING GEAR CONNECTOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282742November 27, 2019
POWER TRAIN
I WAS TAKING OFF FROM A STOP SIGN AND TURNING RIGHT INTO TRAFFIC. ACCELERATION WAS MODERATE WHILE COMPLETING THE TURN WHERE I HAD TO REDUCE THE THROTTLE TO PREVENT THE TIRES FROM SPINNING. THE TRANSMISSION SHIFTED INTO TOO HIGH OF A GEAR AS A RESULT AND DID NOT DOWNSHIFT WHEN 50% PLUS THROTTLE POSITION WAS APPLIED. ENGINE HAD LACK OF POWER. I HAD TO STOMP IT TO THE FLOOR TO GET IT TO DOWNSHIFT. BY THIS TIME TRAFFIC WAS COMING UP ON ME FAST BECAUSE OF THE EXCESSIVE DELAY TRYING TO GET THE TRANSMISSION TO RESPOND. THE TRUCK HAS THE MOST CURRENT SOFTWARE UPDATES BASED ON WHAT THE DEALERSHIP TOLD ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281838November 22, 2019
STEERING
OVER THE PAST THREE DAYS OUR GMC CANYON HAS UNEXPECTEDLY LOST POWER STEERING AS WE WERE DRIVING DOWN THE ROAD. WHEN THE POWER STEERING GOES OUT, THE ICONS FOR STABILITRACK AND TRACTION CONTROL ALSO POP UP ON THE INSTRUMENT PANEL. POWER STEERING IS ONLY RESTORED BY TURNING THE ENGINE OFF THEN BACK ON AGAIN. THIS ISSUE OCCURRED 3 TIMES WITHIN APPROXIMATELY 30 MINUTES TODAY AS WE WERE DRIVING BETWEEN 45 AND 60 MPH ON A TWO LANE RURAL HIGHWAY THAT WAS RECENTLY RESURFACED. THIS VEHICLE WAS NOT INCLUDED IN THE 2016 RECALL FOR A SIMILAR SOUNDING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281419November 20, 2019
STEERING
MY SISTER WAS DRIVING THE TRUCK WHEN THE POWER STEERING QUIT WORKING WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEED. THE STEERING STILL WORKED BUT WAS NO LONGER POWER ASSISTED. TURNING OFF THEN RESTARTING SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277252October 31, 2019
ELECTRICAL SYSTEM, STEERING
THE POWER STEERING BECAME DISABLED WHILE DRIVING STRAIGHT AT HIGHWAY SPEED IN MY 2015 GMC CANYON AT 52K MILES. I WAS FORCED TO MAKE AN UNSAFE STOP ON THE SHOULDER AND IT TOOK SEVERAL RESTARTS TO GET THE STEERING TO ENABLE AGAIN. SINCE THIS HAPPENED THE FIRST TIME IT HAS STARTED OCCURRING INTERMITTENTLY WHILE DRIVING. THIS HAS MADE MY VEHICLE UNSAFE TO OPERATE FOR ME AND OTHER DRIVERS ON THE ROAD. GM CLAIMS THAT MY VEHICLE IS INELIGIBLE FOR THE PREVIOUS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277262October 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS IS THE SECOND TIME IN 5 MONTHS THAT MY STEERING WENT OUT ON MY 2015 GMC CANYON. THE FIRST TIME THE DEALERSHIP SAID IT WAS AN ELECTRONIC HARNESS ISSUE EVEN THOUGH THERE HAS BEEN MULTIPLE REPORTS OF STEERING ISSUES. THIS IS VERY SCARY WHEN THIS HAPPENS AND NEEDS TO BE RECALLED AS SOON AS POSSIBLE. I WAS DRIVING AND THEN ALL OF A SUDDEN STEERING SHUTS OFF AND THE STABILITY LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270624October 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TWO TIMES IN TWO DAYS. LOSS OF COMPLETE STEERING. MY SON DRIVING STRAIGHT 45MPH ON PAVED ROAD. MESSAGE ON DASH BOARD READ 'LOSS OF POWER STEERING CONTROL' AND THE TRACTION CONTROL AND STABILITRAK LIGHTS ALSO CAME ON. COULD NOT EVEN TURN THE STEERING WHEEL. CAME TO A STOP ASAP. SHUT OFF TRUCK AND RESTARTED AND WAS NORMAL AGAIN. VERY SCARY!! SECOND TIME HE WAS DRIVING DOWN THE INTERSTATE AT ABOUT 73MPH AND SAME THING HAPPENED WITH OTHER VEHICLES NEAR. COULDN'T STEER. WAS ABLE TO KEEP TO THE RIGHT AND GET ONTO THE SHOULDER AND STOP. VERY VERY VERY SCARY!!!!!! SHUT TRUCK OFF AND TURNED AGAIN AND EVERYTHING WORKED AGAIN. TRUCK IS PARKED AND WON'T DRIVE NOW. DEALER SAID THIS TRUCK IS NOT PART OF THE RECALL EVEN THOUGH IT HAS THE SAME EXACT PROBLEMS. VERY MUCH A SAFETY ISSUE AND COULD HAVE DIED. GM MUST FIX THIS HORRIFIC SAFETY PROBLEM!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268757October 15, 2019
STEERING
WHILE DRIVING, POWER STEERING WAS DISABLED. LUCKILY NOT WHILE TURNING. STABILITRAC WAS WAS ENGAGED, BUT WAS FORCED TO DRIVE WITHOUT POWER STEERING FOR APPX. 30 MINUTES WITH A 3 MONTH OLD AND SPOUSE. ONCE HOME, TURNED VEHICLE OFF, THEN BACK ON TO MOVE IT APPX. 5-10 MINUTES LATER AND POWER STEERING WAS BACK TO WORKING PROPERLY. TOOK VEHICLE TO MECHANIC, WAS GIVEN GM RECALL BULLETIN 15595A AND TOLD HE COULD NOT REPAIR, I NEEDED TO CALL DEALER. CALLED DEALER AND GMC CUSTOMER SERVICE TO BE TOLD BY BOTH THAT MY VIN IS NOT COVERED. DESPITE EXACT SAME SYMPTOMS GMC WAS NOT WILLING TO DIAGNOSE WITHOUT CHARGE SINCE VEHICLE IS OUT OF WARRANTY. GMC REFUSES TO CONFIRM IF MY VIN MAY HAVE BEEN MISSED WHEN RECALL ISSUED WITHOUT CHARGING. THEREFORE LEAVING ME THE OPTION TO 1. PAY FEES AND OVER PRICED DEALER SERVICE CHARGES TO DIAGNOSE AND ADDRESS THE SAME PROBLEM THAT AFFECTED OTHER 2015 GMC CANYONS OR 2. RISK THE SAME ISSUE WHILE DRIVING CROSS-STATE WITHIN A WEEK DUE TO WORK REQUIREMENTS AND LACK OF AVAILABILITY OF A 'COMPANY CAR.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268136October 13, 2019
UNKNOWN OR OTHER
OIL COOLANT LINE THAT IS NOT VIEWABLE HAS RUSTED OUT AND OIL IS LEAKING FROM MY CAR, ALMOST CAUSING ENGINE DAMAGE. I DID NOT RECEIVE AN OIL LOW WARNING UNTIL I WAS OUT OF OIL. NO INDICATIONS THE OIL WAS LEAKING AND EVEN WITH CONSISTENT OIL CHANGES IT WAS UNABLE TO BE SEEN UNTIL THERE WAS A PROBLEM. I AM UNSURE HOW LONG THIS HAS BEEN HAPPENING SINCE IT WAS A SLOW LEAK AND I DIDN'T GET ANY ALERTS UNTIL ALL MY OIL WAS GONE. MY TRUCK IS 4 YRS OLD, I BOUGHT IT USED SEPTEMBER 29,2015 WITH 1100 MILES ON IT, I MAINTAIN MY VEHICLE, IT HAS 43000 MILES AND I GET ZIEBART RUST PROOFING YEARLY, THAT I BOUGHT THROUGH THE DEALER WHEN I BOUGHT MY CAR. THIS SHOULD NOT HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268138October 13, 2019
UNKNOWN OR OTHER
SEVERAL TIMES IN THE PAST 2 YEARS, MY 2015 GMC CANYON HAS STALLED WHEN EITHER COMING TO A STOP OR TRYING TO START FROM A STOP. MOST TIMES IT SHUDDERS WHILE STOPPING THEN THE ENGINE SHUTS DOWN. 2 TIMES I THOUGHT THAT I WAS SAFE FROM STALL BECAUSE IT REMAINED RUNNING AFTER THE SHUDDER BUT WHEN I STEPPED ON THE GAS TO GO IT STALLED. THE LAST TIME, ABOUT A WEEK AGO, IT HAPPENED WHILE TRYING TO CROSS A BUSY INTERSECTION. CAUSING ME TO PANIC, THROW IT INTO NEUTRAL AND START, WITH BARELY ENOUGH TIME TO THROW IT INTO GEAR AND GET OUT OF THE WAY OF ONCOMING TRAFFIC. IT'S SCARY AND DANGEROUS TO BOTH ME AND TO OTHER DRIVERS. IVE ATTEMPTED TO TAKE IT TO THE DEALER BUT THEY WON'T DO ANYTHING BECAUSE THERE AREN'T ANY WARNING LIGHTS ON. I DID GET A NOTICE ON THIS, TOOK IT BACK INTO THE DEALER AND AGAIN WAS TOLD WITHOUT WARNING LIGHTS THEY WON'T DO ANYTHING. SO DOES SOMEONE ACTUALLY HAVE TO DIE OR BE IN A LIFE CHANGING ACCIDENT FOR SOMETHING TO BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267355October 9, 2019
POWER TRAIN
VEHICLE STALLS THEN JERKS FORWARD WHEN ACCELERATING AND DECELERATING. JERKING CAUSES BRIEF LOSS OF CONTROL AS VEHICLE LURCHES FORWARD WHILE TRANSMISSION ATTEMPTS TO CATCH UP. THIS OCCURS AT ANY MOMENT WHILE DRIVING (UPHILL, DOWNHILL, TURNING, CITY STREETS AND HIGHWAYS) SEEMS TO OCCUR MOST WHEN SPEEDS ARE UNDER 60 MPH. CAUSES VERY UNSAFE CONDITIONS AND CHECK ENGINE LIGHT GOES ON AND OFF. OCCURRED TODAY AND HAS OCCURRED ALMOST EVERYDAY SINCE I'VE OWNED THE VEHICLE. (2 YEARS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266909October 7, 2019
ELECTRICAL SYSTEM
2015 GMC CANYON RADIO DISPLAY SCREEN CHANGES CHANNELS AND DISPLAY WITHOUT OPERATOR INPUT. DASHBOARD DISPLAY WILL CHANGE FROM" INFO" TO "AUDIO" RADIO STATION .DESPITE NUMEROUS DUPLICATE COMPLAINTS O THE INTERNET (GOOGLE SEARCH ). NO DUPLICATE COMPLAINTS WERE FOUND IN NHTSA ? RESOLVE SEEMS TO BE A DISPLAY SCREEN REPLACEMENT$$$. VEHICLE IN MOTION OR STATIONARY. NO DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265303October 1, 2019
STEERING
WHILE I WAS DRIVING THE POWER STEERING WENT OUT AND IT WAS VERY DIFFICULT TO TURN THE VEHICLE. THE DASH GAVE A WARNING THAT READ POWER STEERING. DRIVE WITH CARE. I STOPED THE VEHICLE, TURNED IT OFF AND BACK ON AGAIN AND IT SEEMED TO RESET AND WORKED. THIS HAS HAPPENED TWICE IN THE LAST TWO DAYS. I SEE THAT THERE WAS A RECALL FOR 2015 GMC CANYON FOR THIS ISSUE BUT MY CAR WAS NOT ON THE RECALL LIST. I WAS DRIVING ABOUT 25 MPH THE FIRST TIME AND ABOUT 45 MPH THE SECOND TIME ON CITY STREET. IT IS VERY DIFFICULT TO DRIVE THE TRUCK WHEN THIS HAPPENED. I JUST BOUGHT THE TRUCK USED LAST WEEK SO I DO NOT KNOW IF THE PREVIOUS OWNER HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256618September 19, 2019
STEERING
LOSS OF STEERING. PREVIOUSLY THERE WAS A RECALL ON CANYON VEHICLES BUILT FROM JANUARY TO MARCH OF 2015, BUT MY VEHICLE WAS BUILT 6/23/15 AND THE PROBLEM STILL EXIST. I'M ASKING FOR AN EXTENDED RECALL BECAUSE OF THE SAFETY ISSUE IN LOSING THE STEERING. I JUST CAME OFF OF I-80 AT HIGHWAY SPEEDS AND WAS PULLING INTO A PARKING LOT WHEN THE STEERING WHEN OUT. FIVE MORE TIMES THAT DAY THE STEERING WENT OUT ON THE WAY HOME. GOOD THING THERE WASN'T A PERSON WALKING BY ME OR GOOD THING IT DIDN'T GO OUT WHEN I WAS ON THE HIGH WAY ESPECIALLY CHANGING LANES. I HAD THE DEALER "RICHARDSON MOTORS" IN DUBUQUE, IOWA DIAGNOSE THE PROBLEM AT $135.00. THE STEERING QUIT ON ME 5 TIMES THAT DAY WHILE I WAS DRIVING FROM 2 MPH TO 25 MPH..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255856September 16, 2019
STEERING
THE POWER STEERING FAILS AND THE TRUCK HAS TO BE TURNED OFF AND BACK ON TO CLEAR THE PROBLEM. FIRST FAILED A WEEK AGO MOVING AT ABOUT 10 MPH. FAILED AGAIN WHILE ROLLING TO A STOP A FEW DAYS LATER. BOTH TIMES SO FAR WAS STEERING STRAIGHT AND IN NO TRAFFIC. ONCE ON PAVEMENT AND ONCE ON DIRT ROAD. 45K MILES ON THIS 2015 CANYON. VERY DANGEROUS FAILURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254458September 10, 2019
STEERING
TRUCK LOSES POWER STEERING GOING DOWN ROAD. I HAVE TO STOP PUT TRUCK IN PARK TURN OFF KEY AND RESTART VEHICLE TO RESET. THIS IS A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253963September 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
"TAKATA RECALL" WHILE DRIVING AT VARIOUS SPEEDS, STABILIZATION WARNING CODE COMES ON AND I LOSE POWER STEERING. ANOTHER MESSAGE SAYS POWER STEERING SERVICE REQUIRED. WHEN I STOP AND RESTART TRUCK EVERYTHING IS RESET AND WORKS FINE. THIS HAS HAPPENED 4 TIMES IN THE PAST 5 DAYS. LAST TIME THIS OCCURRED IT DID NOT RESET WHEN I STOPPED AND RESTARTED THE TRUCK. DROVE HOME WITH NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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