GMC Canyon Complaints (2016)

271 consumer complaints on file.

#11464536May 13, 2022
STEERING
The contact owns a 2016 GMC Canyon. The contact stated that while his son was driving 55 MPH and making a right turn, the steering became difficult to turn. The contact stated he also experience the failure twice. The contact stated the stabilitrak warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000. Vehicle has a faulty steering. Problem comes on sporadically while driving and making turns. It has happened to me 2 times almost forcing the consumer into the next lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464245May 11, 2022
STEERING
The Stabilitrek system will automatically activate while driving resulting in a loss of power steering when there are no hazards or conditions to cause it. When this happens, I cannot turn it off, and have to pull over and turn my car off for 30 seconds to turn it off and gain power steering again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464256May 11, 2022
FUEL/PROPULSION SYSTEM, SEATS
We are always getting a code P1478 on our truck when we add def fuel in it when it is time to do so. We have tried to clear it out on our own but never goes away and have to end up taking it to the dealership to get it done. They said it's because the soot it built up. We have always used Blue Def in our vehicles. There was a recall on this system where they have to reset the system or a sensor. I don't understand whey this is always happening, The drivers seat was recalled once for it not being manufactured corrected. It fabic held up a few years when we got the few years when we got the vehicle and it is has done it again. We have asked the dealership about about another recall on the seat and they said they haven't seen one. We have tried to get it fixed on our own but no one have the fabic to do it. It isn't but together very well at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463791May 8, 2022
STEERING
Driving on a freeway at about 60 mph my power steering stopped working. Luckily I was driving and not my wife. I don't think she could have steered the truck since it took a lot to merge out of the freeway. The message on the dash said (power steering service. Drive careful.) I made it into a parking lot nearby and turned the key off then back on and the power steering worked again and the message was gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462912May 1, 2022
UNKNOWN OR OTHER
Ignition key randomly will not release from ignition switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. Unable to remove key! I have read this is a common problem with my vehicle year / model. When placing vehicle in PARK it is not reliably returning the confirmation to the solenoid lock on the ignition switch that the transmission is in PARK. My dealer finally admitted this is a common problem. GM needs to take responsibility and activate a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462008April 25, 2022
STEERING
Alarmed Power Steering System Failure lost all steering while driving
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11460839April 15, 2022
STEERING
In the last 25 days while driving to work the power steering assist has suddenly stopped working and immediately caused the truck to become extremely difficult to handle, this has happened twice. Considering the truck immediately has handling issues I am concerned for my safety and the safety of my passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460616April 13, 2022
STEERING
Power steering randomly goes out and causes safety risk to driver, passengers, pedestrians, and other drivers on/near road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458899March 29, 2022
STEERING
Power steering light come on and then power steering went out while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458461March 26, 2022
STEERING
While driving I experienced sudden loss in powersteering, and it was quite difficult to turn around and drive back home safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457113March 17, 2022
SERVICE BRAKES
The brakes locked up and stayed locked for several minutes about 6 times when the brake peddle was lightly touched. I was told by the dealership service department that the computer needed reprogramming. A software glitch caused the brakes to lock up? Not very confident in this product!!! I am trading in this GMC for a Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452954February 19, 2022
SERVICE BRAKES
This is the 4th time I have had a problem with my brakes. The brake pedal will be extremely hard to push to brake and this has happened while driving. The brake booster has been replaced 3 times now and is now at the dealership, where they have discovered that this is happening due to the break booster pump being bad. Now we get to add another $900 to this truck towards this problem. I am really surprised that there is no recall for this. This truck us not that old and we have had problems since we've owned it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450768February 7, 2022
STEERING, UNKNOWN OR OTHER
While driving, the power steering and stabillitrac warnings come on, and I lose power steering. When I stop, turn the vehicle off, and restart the vehicle, the power sterring returns. This has happened three times in the past week, ranging in speed from 5 mph to 65 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450101February 3, 2022
STEERING
While driving my power steering warning light comes on and it is hard to turn the wheel. This has happened three times now on 1-3-22, 1-26-22, and 2-3-22. And I am just driving in town.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442268December 1, 2021
AIR BAGS
On September 14, 2021, my 2016 GMC Canyon struck another vehicle from behind going approximately 55 MPH and the airbags did not deploy. Every mechanic and insurance adjuster has stated that the airbags should have deployed in this collision.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11441778November 26, 2021
ENGINE
Alert for emissions control malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440072November 10, 2021
POWER TRAIN, ELECTRICAL SYSTEM
Ignition key randomly will not release from switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. As far as I can tell (and I have read about and experienced this problem for many months) the root cause is the gear shift assembly or Part # 23397472. It is not reliably returning the confirmation, to the solenoid lock on the ignition switch, that the transmission is in PARK reliably. For the first time last w/e my dealer admitted this is a problem and that replacing 23397472 usually resolves the issue. I need GM to take responsibility and activate a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440093November 10, 2021
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Key is not pulling out of ignition after truck has been put in park. Mechanic has replaced the shifter twice, and yet the problem is more pronounced. The Dealership (Anthony GMC) has now stated there is no problem, and yet the key wont come out for them either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437705October 21, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
As I started the vehicle I got a notification that the power steering has Maldonado I got a few warning lights on the dashboard. As I drove the vehicle the power steering did not work and it makes it hard to steer. This has been happening for a week now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437458October 20, 2021
STEERING
While driving on a six lane hwy in heavy traffic at 55 mph the power steering module failed making it dangerously hard to steer. Took the truck to the GMC dealership, the technician determined the power steering module had failed and it was replaced. A warning message did display indicating the power steering was not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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