GMC Canyon Complaints (2017)

66 consumer complaints on file.

#11461293April 19, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454376February 27, 2022
UNKNOWN OR OTHER
My key frequently gets suck in the ignition. During this event, I cannot remove the key and the vehicle will NOT shut down electrically (motor turns off). I have had it in the dealer shop 3 times for this same issue. I have had the key lodged at times for several hours which may require battery assistance. The "repairs" were made at Ideal buick GMC in Frederick, Maryland but the problem persists. I have read online blogs describing this problem by other owners. What can I expect as far as actually resolving this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453815February 24, 2022
VISIBILITY/WIPER
Windshield defrost failed when HVAC Module Temp Door failed similarly to failures in 2015 and 2016 year models. GMC confirmed and repaired the 2015 and 2016 model years; but, has so far refused to acknowledge or repair my 2017 model; even though, from information available to me, it is the same part with the same problem. The dealership quoted me $2,500 for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432050September 7, 2021
FUEL/PROPULSION SYSTEM
I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430259August 24, 2021
POWER TRAIN
At highway cruising speed I am experiencing a shake or a shutter coming from the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427418August 2, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427260July 31, 2021
ENGINE
Truck turned just over 62000 miles and appears to have engine oil cooler line failure. No oil on engine just dripping in protective plastic between radiator and engine. Spraying back underneath when moving. Checked on lone and blogs are showing many others with same problem with near catastrophic failure. I have dealer appointment for Wednesday August 4th 2021 to have it checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422502June 27, 2021
ELECTRICAL SYSTEM
2017 GMC Canyon with 77,000 miles, key does not come out of ignition when shutting vehicle off. Key is 'stuck' in accessory mode and will not turn all the way to allow it to be removed. Have to restart vehicle, then shut off, and maybe key will come out. This issue is reported frequently on internet forums as a problem with GMC Canyon and Chevy Colorado vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416569May 14, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408293April 15, 2021
STEERING
TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403555March 17, 2021
ELECTRICAL SYSTEM
I'M HAVING PROBLEMS WITH MY 2017GMC CANYON. SOMETIMES I CAN'T GET THE KEY OUT OF THE IGNITION. MAIN PROBLEM KEY IN CAN'T GET IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396557February 16, 2021
SUSPENSION
TRANSMISSION CONTINUALLY HAS ISSUES WITH THE FIRST TO SECOND GEAR CHANGE, SHUDDERS AT LOW SPEEDS AND WHEN DECELERATING, AND PRODUCES A LOUD 'CLUNK' NOISE WHEN WHEN REVERSE GEAR IS ENGAGED. IN ADDITION TO THE ' CLUNK', THE BODY OF THE VEHICLE IS SUBJECT TO A RAPID MOVEMENT AS THE REVERSE GEAR IS ENGAGED. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP IN ORDER TO RESOLVE THE ISSUE HOWEVER, I HAVE BEEN TURNED AWAY FOR REPAIRS AS THEY CLAIM IT IS A CHARACTERISTIC TRAIT OF THE 8L90 ( 8 SPEED) TRANSMISSION. THE TSB OF CHANGING THE TRANSMISSION FLUID TO THE MOBIL1 DID TEMPORARILY MASK THE ISSUE. THE ISSUE HAS RETURNED AND WORSENED AND THIS HAS HAPPENED TO MANY PEOPLE. ON TO THE SUSPENSION, MY VEHICLE IS EQUIPPED WITH THE ' ALL-TERRAIN' SUSPENSION PACKAGE. MY VEHICLE IS SUBJECT TO A VERY LOUD SUSPENSION ' SQUEAK' ALONG WITH A POOR RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386104January 2, 2021
ENGINE
OIL LEAKING FROM A HIGH PRESSURE OIL LINE. IT WAS A PIN HOLE IN MIDDLE OF LINE, RUBBER PART LOCATED BETWEEN RADIATOR AND ENGINE. IT WAS DISCOVERED AFTER BEING PARKED FOR AN HOUR IN DRIVEWAY, AFTER A 100 MILE DRIVE. IT HAPPENED WHILE DRIVING BECAUSE THE OIL WAS EVERYWHERE AROUND ENGINE AND ON INSIDE OF TIRES.THIS WAS A VERY SIGNIFICANT LEAK. LOST PINTS OF OIL. WHEN I STARTED CAR TO CHECK FOR LEAK IT COULD BE CLEARLY SEEN PUSHING OUT WITH PRESSURE. THE PLACEMENT OF THIS HOLE MAKES IT HARD TO BELEIVE THAT ANYTHING COULD OF PUNCTURED IT. FROM SOME SEARCHING IT SEEMS THIS IS NOT AN UNCOMMON PROBLEM. THERE ARE CLAIMS THAT THE BURST IS DUE TO STARTS IN COLD WEATHER. THE DAY IT HAPPENED WAS 1/1/21, IT WAS COLD BUT NOT EXTREME I WOULD SAY LOW 30'S F I AM FILING THIS AFTER TRUCK WAS BROUGHT TO SHOP, I DID NOT TAKE PICTURES OR VIDEO, REGRETTABLE. OF COURSE THIS WAS (IS) A MAJOR INCONVENIENCE, A MESS IN DRIVEWAY ETC.BUT I CONSIDER MYSELF LUCKY THAT MY ENGINE DID NOT GO ON FIRE. FEEL FREE TO CONTACT ME FOR ADDITIONAL INFO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373069November 4, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
THE REAR DIFFERENTIAL IS BEGINNING TO MADE A NOISE WHILE MOVING DOWN THE ROAD, YOU CANNOT HEAR IT FROM THE INSIDE THE VEHICLE, YOU NEED TO BE ON THE OUTSIDE WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354315September 10, 2020
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
WE HAVE A 2017 GMC CANYON DIESEL WITH 56570 MILES ON IT. WHILE WE WERE DRIVING DOWN THE STREET (IT WAS RAINING) GOING ABOUT 30 MILES AN HOUR AND ALL OF THE SUDDEN THE "SERVICE STABILITRAK" CENSOR CAME ON AM IT INSTANTLY PUT THE BRAKE ON. WE TURNED THE TRUCK ON AND OFF. OVER AND OVER LETTING IT SIT FOR MORE THAT A MINUTE COMPLETELY AND STILL NOTHING....WE WERE DOWN THE STREET FROM OUR HOUSE AND MY HUSBAND HAD TO PUSH IT HOME. THIS COULD HAVE BEEN SUCH A DANGEROUS SITUATION 😳 THERE HAPPENED TO BE NO ONE BEHIND US BUT IT WAS SO ABRUPT THAT IF WE DID THEY MOST DEFINITELY WOULDN'T HAVE HAD TIME TO STOP AND CRASHED RIGHT INTO US. I WILL BE CALLING GMC IN THE MORNING BUT WE WERE DEFINITELY GRATEFUL WE MADE IT HOME SAFELY THOUGH PUSHING A TRUCK THROUGH THE RAIN UP HILL WAS NOT FUN FOR MY HUSBAND. WE HAVE READ UP ON THIS AND WAS COMPLETELY SURPRISED HOW MANY PEOPLE HAVE HAD THIS SAME PROBLEM. YOU DEFINITELY SHOULD HAVE SOMETHING PUT OUT FOR THIS LETTING PEOPLE KNOW....THIS IS CRAZY GM HAS EITHER BASICALLY IGNORED THIS OR SIMPLY DOES NOT CARE FOR SAFETY. I ABSOLUTELY LOVE MY TRUCK BUT THIS TRULY DISAPPOINTS ME I HOPE WE ARE NOT PUT IN THE SAME SITUATION AS ALL THESE OTHER FOLKS WHO WERE PUT THROUGH THE RINGER WITH NO RESULT FOR THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339295July 14, 2020
STEERING
TRUCK WAS IN MOTION ON THE HIGHWAY TRAVELLING AT 110 KM/HR WHEN THE POWER ASSISTED POWER STEERING WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL FUNCTIONALITY TO STEER THE VEHICLE. I PULLED OVER TO THE HIGHWAY SHOULDER AND SHUT THE VEHICLE OFF. I WAITED TWO MINUTES AND THEN STARTED THE VEHICLE . THE WARNING LIGHT WAS STILL VISIBLE, BUT THE POWER ASSISTED STEERING WAS WORKING INTERMITTENTLY. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331158June 26, 2020
ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENT WHEN DRIVING THE "SERVICE STABILITRAK" MESSAGE APPEARS, AND TRACTION CONTROL/ STABILITY CONTROL IS DISABLED INTERMITTENTLY WHEN STARTING THE "SERVICE STABILITRAK" MESSAGE APPEARS, AND TRACTION CONTROL/ STABILITY CONTROL IS DISABLED CODE READER RETURNS MESSAGE U0077. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329212June 16, 2020
STEERING
WITH THE VEHICLE IN PARK AND THE STEERING LOCKED AND THE KEY REMOVED. PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN. SO IMMEDIATELY YOU THINK THE STEERING MUST BE TURNED SHARP EITHER ONE WAY OR THE OTHER AND A LITTLE PRESSURE OR JIGGLE WOULD LOOSEN IT. NOPE. IN FACT, THE WHEELS ARE POINTING STRAIGHT AHEAD. SO NEXT, ONE WOULD THINK IT MUST BE THE GEAR SHIFTER SAFETY WITCH MUST BE THE ISSUE AND A LITTLE JIGGLE OF IT SHOULD ALLOW YOU TO TURN THAT KEY. NOPE. SO, LET'S GET LOTS OF HELP AND HAVE SOMEONE JIGGLE THE WHEEL, WHILE ANOTHER JIGGLES THE GEAR SHIFTER AND STILL ANOTHER TRIES TO TURN THE KEY. NOPE. A BRIEF SEARCH OF THE INTERWEBS TELLS YOU THIS IS A PROBLEM OTHER HAVE EXPERIENCED. NOT A PROBLEM YOU WOULD EXPECT ON A NEW VEHICLE, BUT LET'S FACE IT, GM IS NOTORIOUS FOR STEERING COLUMN ISSUES. AND THE DEALER WANTS A GRAND TO FIX IT'BUT THEY DON'T KNOW WHAT THE PROBLEM IS EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322085April 23, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRUCK STALLS AS IF IN NEUTRAL AFTER STARTING. UNFORTUNATELY, I HAVE TO LET THIS TRUCK RUN FOR T LEAST 10 MINUTES OR MORE BEFORE I CAN TAKE OFF. IF I START THE TRUCK AND PUT IT IN DRIVE ANY SOONER, TRUCK WON'T MOVE. ACTUALLY, IT RUNS THEN SEND TO SLAM (VERY HARD JERK) INTO DRIVE, STUDDERS, THEN FUNCTIONS NORMAL. I TOOK IT BACK TO DEALER AND THEY SAY THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THESE TRUCKS. I ALSO WAS TOLD GM PUT A STATEMENT OUT ABOUT THESE COMPLAINTS AND SAID THERE IS NOTHING THEY CAN DO TO FIX, IN SO MANY WORDS. DEALER SAY IT WILL GO AWAY. I'VE HAD THIS VEHICLE SINCE JULY 4 2019 AND STILL HAPPENING ALMOST EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321290April 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL, THERE WAS A LOUD REVVING SOUND COMING FROM THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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