GMC Canyon Complaints (2008)

38 consumer complaints on file.

#10794497November 17, 2015
UNKNOWN OR OTHER
[XXX] [XXX] WICHITA KANSAS 67203 RETIRED [XXX]@YAHOO.COM [XXX] HIGHWAY MESSAGE: ANYTHING ON GENERAL MOTORS USE OF THE PASS2 SECURITY SYSTEM, IT RANDOMLY WILL NOT "READ THE KEY", AT WHICH POINT YOU MUST WAIT 15 MIN. TO TRY AGAIN. HAVE TALKED TO 2 OTHER PEOPLE WITH THE SAME ISSUE IN THE LAST MONTH IN MY AREA. TALKED WITH MY LOCAL DEALER AND ALL THEY WOULD OFFER IS TO REPLACE THE IGNITION SWITCH, AT MY EXPENSE OF COURSE. DEALER STATED THAT THEY WERE AWARE (GM) OF IT AS THEY ARE NOW ON SECURITY SYSTEM PASS4. THIS COULD BECOME A SAFETY ISSUE IF THE VEHICLE WOULD NOT START AND WAS IN A SUDDENLY HAZARDOUS AREA. DEALER OFFERED TO ASSESS MY VEHICLE, PROBLEM IT MAY NOT HAPPEN AGAIN FOR ANOTHER MONTH OR MORE, ALTHOUGH IT HAPPENED TO ME ON THE 9TH OF NOVEMBER 2015 AND AGAIN ON THE 11TH. CAN'T REALLY AFFORD TO BE WITHOUT MY VEHICLE FOR THAT LONG. MY VEHICLE IS A 2008 GMC CANYON. THE VEHICLE WAS STATIONARY, IT HAS HAPPENED A TOTAL OF 6 TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788601November 5, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC CANYON. WHILE ATTEMPTING TO PARK THE VEHICLE, IT GENTLY TOUCHED THE MEDIAN AND INDEPENDENTLY ACCELERATED. THE VEHICLE FAILED TO STOP UNTIL IT CRASHED INTO THE SIDE OF A BUILDING. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE. UPDATED 1/12/16 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10788690November 5, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ABOUT 3-4 DAYS PER WEEK THE TRUCK WILL NOT START. WE HAVE TO TAKE THE KEY OUT OF THE IGNITION AND LET THE TRUCK SIT FOR AROUND 10 MIN. AND THEN THE TRUCK WILL START, OR IF IT DOES START THE COMPONENTS ON THE DASH AND THE RADIO DOES NOT WORK AND WE HAVE TO WIGGLE THE SWITCH TO GET IT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759317August 25, 2015
POWER TRAIN
THE TRANSMISSION SHIFT CONTROL CABLE BECAME DISCONNECTED. WHEN I STOPPED THE VEHICLE AND SHIFTED TO PARK THE TRANSMISSION REMAINED IN DRIVE AND I WAS ABLE TO TURN THE VEHICLE OFF AND REMOVE THE KEY. UPON INSPECTION THE CABLE WAS HANGING LOOSE AND WHATEVER KIND OF RETAINING CLIP SHOULD HAVE BEEN THERE WAS GONE. THIS IS EXACTLY THE SA,E ISSUE AS RECALL #11181 FOR 2011 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717405May 19, 2015
UNKNOWN OR OTHER
ABOUT THREE TO FOUR TIMES A WEEK MY VEHICLE WILL NOT START AND I HAVE TO REMOVE THE KEY WAIT TEN TO THIRTY MINUTES REINSERT THE KEY THEN THE TRUCK WILL START. SEVERAL TIMES A WEEK I MUST SHAKE THE KEY TO GET THE DASH BOARD AND RADIO TO WORK THEREFORE ALLOWING THE VEHICLE TO OPERATE, THO THE VEHICLE SWITCH HAS NOT BEEN RECALLED, ALTHOUGH SEVERAL OTHER GMC VEHICLES HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717141May 18, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC CANYON. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705971April 15, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC CANYON. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE AVS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,963.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683547February 15, 2015
ENGINE
WHEN FIRST STARTING THE VEHICLE(ESPECIALLY COLD STARTS) THE ENGINE IS MAKING A LOUD KNOCKING NOISE AND THEN STOPS AFTER IT WARMS UP FOR A WHILE. I BROUGHT IT TO MY MECHANIC AND HE INFORMED ME I NEED NEW LIFTERS AND HAVE A INTERNAL ENGINE PROBLEM. HE TOLD ME THAT GM IS WELL AWARE OF THIS PROBLEM BECAUSE IT IS HAPPENING IN MANY DIFFERENT MODELS. HE EVEN SHOWED ME THE TECHNICAL BULLETIN GM HAS OUT ON IT TO TELL MECHANICS HOW TO REPAIR IT. I DID NOT HAVE HIM REPAIR IT BECAUSE OF THE COST AND BECAUSE I ONLY HAVE 30,000 MILES ON IT. I'M HOPING THERE ARE ENOUGH COMPLAINTS ABOUT IT TO FORCE GM TO RECALL IT. MY WARRANTIES ON IT HAVE EXPIRED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668071December 23, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE INITIAL PROBLEM IS THAT THE VEHICLE IGNITION ENGAGES ON ITS OWN WHILE PARKED WITHOUT THE KEY BEING IN THE IGNITION. I WOULD NOTICE THE RADIO PLAYING ON OCCASION. WHEN I OPENED THE DOOR THE BELLS SOUND LIKE THE KEY IS IN THE IGNITION BUT IT IS NOT. ON OTHER OCCASIONS THE BATTERY WOULD JUST BE DRAINED DEAD. I TOOK IT IN TO SEVERAL DIFFERENT GMC DEALER SEVERAL TIMES AND EACH TIME I WAS TOLD SINCE THEY COULD NOT DUPLICATE THE PROBLEM THERE WAS NOTHING THEY COULD DO. SOON AFTER, AND THIS HAS OCCURRED ON SEVERAL OCCASIONS, THE CRUISE CONTROL WOULD DISENGAGE WHILE DRIVING DOWN THE HIGHWAY. ON SEVERAL OTHER OCCASIONS THE SECURITY LIGHT LIGHTS IN THE DASHBOARD. NOTE: THIS VEHICLE DOES NOT HAVE A SECURITY SYSTEM. THE LIGHT WOULD CLEAR WHEN I STOPPED THE TRUCK AND RESTARTED IT. FOR SEVERAL YEARS SINCE I HAVE BEEN GOING THROUGH TAILLIGHT BULBS AT A RATE OF ABOUT ONE PER MONTH. FINALLY A GMC DEALER DISCOVERED THAT THE PLUG FOR THE LIGHT BULB HAD MELTED / BURNED. ALL THESE INCIDENTS SEEM RELATED TO THE IGNITION / ELECTRICAL SYSTEM AND SEEM TOO SIMILAR TO ALL THE OTHER ISSUES RECALLED TO NOT HAVE BEEN INCLUDED IN PREVIOUS RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632543September 11, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AT THE TIME OF ORIGINAL DISCOVERY OF A PROBLEM THE VEHICLES CRUISE CONTROL WOULD WORK INTERMITTENTLY. MONTHS AFTER THE ORIGINAL DISCOVERY, A FRIEND STATED I HAD NO BRAKE LIGHTS. I CHECKED THE FUSES AND BULBS BOTH WERE SATISFACTORY. I CONDUCTED A CHECK OF THE BRAKE LIGHT SWITCH WITH A VOLT METER AND THE SWITCH IS BAD. THERE IS NO INDICATION TO THE OPERATOR THAT THE BRAKE LIGHTS ARE NOT FUNCTIONING. FURTHER RESEARCH INDICATES THERE IS A KNOWN PROBLEM IN THIS MAKE OF VEHICLE. I HAVE CONDUCTED A VIN SEARCH OF MY VEHICLE AND IT IS NOT COVERED IN CURRENT OR PAST RECALLS OF THIS KNOWN ISSUE. I BELIEVE THE SCOPE OF THE RECALL IS NOT INCLUSIVE OF ALL AFFECTED VEHICLES. I WOULD ALSO LIKE TO KNOW IF THIS ISSUE TRANSLATES TO VEHICLES THAT COME FACTORY EQUIPPED WITH TOWING PACKAGES, IN THAT IF AN OPERATOR IS TOWING AND USING THE FACTORY INSTALLED TOWING CONNECTORS WOULD THE LIGHTING OF THE TOWED VEHICLE BE AFFECTED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604352June 18, 2014
ELECTRICAL SYSTEM
I PURCHASED MY CANYON IN NOV 2007. AFTER A YEAR OF HAVING IT, IT WOULD NOT START. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE STARTER AND REPLACED IT. IT STARTED DOING THE SAME THING A FEW MONTHS AFTER THAT. I REPLACED THE BATTERY. I'VE PURCHASED THREE BATTERIES SINCE OWNING THE TRUCK. THE PROBLEM IS WHEN TRYING TO START IT WONT START UNTIL AFTER SITTING IN THE TRUCK FOR EXACTLY 10 MINUTES. AFTER THAT IT WILL START. I NEVER NOTICED THE TIME DELAY PREVIOUSLY AND BOUGHT UNNECESSARY BATTERIES AND HAD A STARTER CHANGED. IF YOU LOOK ON GOOGLE ALL CANYONS AND COLORADO OWNERS REPORT THE SAME PROBLEM WON'T START FOR 10 MINUTES. I RECENTLY TOOK IT TO DEALER AND THEY SAID ITS A FAULTY PASSLOCK THAT'S NOT COVERED UNDER WARRANTY $380.00. IF ALL THE TRUCKS ARE HAVING THE SAME PROBLEM IT SHOULD BE RECALLED. THE ALARM SYSTEM PREVENTS THE STARTING OF THE TRUCK FOR EXACTLY 10 MINUTES.THIS CAN BE A MATTER OF LIFE AND DEATH IN AN EMERGENCY. MORE INFO CAN BE FOUND ONLINE IN THE SEARCH. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588930May 16, 2014
SERVICE BRAKES
THIS HAPPENED NUMEROUS TIMES. MAINLY WHEN FIRST STARTING THE VEHICLE. THE ABS SENSOR WARNING SOUND WOULD COME ON AND WHEN STARTING TO MOVE THE VEHICLE AND ENGAGING THE BRAKE PEDAL FOR THE FIRST TIME THE ABS BRAKES WOULD ACTUALLY ENGAGE(VIBRATING PEDAL) AND IT WOULD FEEL AS THOUGH THE TRUCK WASN'T GOING TO STOP. AFTER IT DID STOP AND CONTINUE TO MOVE FORWARD THE NORMAL BRAKES WOULD ENGAGE. THEN THE WARNING SOUND/BEEP WOULD STOP BUT THE ABS WARNING LIGHT WOULD ALWAYS STAY ON. AFTER NUMEROUS TIMES HAPPENING I BROUGHT IT BACK TO THE DEALER I BOUGHT IT FROM AND THEY TOLD ME I HAD A DEFECTIVE ABS SENSOR IN THE RIGHT FRONT WHEEL. I ASKED THEM IF IT WAS STILL UNDER MY 6 YEAR WARRANTY AND THEY TOLD ME NO. IT WOULD COST ME ABOUT$1000 TO FIX. I TOLD THEM NOT TO FIX IT. AFTER, I MADE NUMEROUS COMPLAINTS TO DIFFERENT LEVELS OF GMC CUSTOMER SERVICE AND GOT NOWHERE WITH THEM. I COMPLAINED BECAUSE I FELT THIS WAS NOT SOMETHING CAUSED BY ME AND WAS OBVIOUSLY A FACTORY DEFECT. AFTER GETTING NOWHERE WITH GMC I BROUGHT IT TO A LOCAL MECHANIC AND HAD IT REPAIRED $900. I WRITE THIS COMPLAINT TO YOU BECAUSE THIS IS DANGEROUS AND FEEL IF IT HAPPENED TO MY GMC CANYON IT PROBABLY HAPPENED TO MANY OTHERS AND WOULD FORCE GM TO RECALL THEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588597May 15, 2014
SERVICE BRAKES
I RECEIVED A LETTER FROM GENERAL MOTORS INFORMING ME THAT MY VEHICLE "MAY HAVE A CONDITION WHERE CONTAMINATION IN THE BRAKE LAMP SWITCH COULD CAUSE THE LOSS OF BRAKE LAMPS OR CONTINUOUS ILLUMINATION OF THE BRAKE LAMPS". THE LETTER STATED NOT TO TAKE THE VEHICLE TO A GMC DEALER UNLESS I BELIEVED THE VEHICLE HAD THE CONDITION DESCRIBED. THEY OFFER TO REPLACE THE SWITCH ONLY IF IT FAILS FIRST. MY CONCERN IS THAT ILL FIND OUT MY BRAKE LAMP SWITCH FAILED AS ANOTHER VEHICLE COLLIDES WITH ME FROM THE REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551422November 7, 2013
ELECTRICAL SYSTEM
TRUCK WAS PARKED & LOCKED. UPON UNLOCKING TRUCK & TRYING TO START IT, DISCOVERED THAT VEHICLE THEFT DETERRENT SYSTEM LIGHT WAS FLASHING & VEHICLE WOULD NOT START. WAITED TEN MINUTES & RESTARTED TRUCK. EACH TIME VEHICLE STOPPED & PARKED THAT DAY, SAME THING HAPPENED AGAIN. AFTER CHECKING INTERNET DISCOVERED THAT THIS IS VERY COMMON PROBLEM FOR CANYONS & COLORADOS!!! TWO SUGGESTIONS OFFERED ON INTERNET - 1) TAKE TO DEALER & SPEND BIG BUCKS FOR NEW COMPUTER CHIP. 2) ONCE TRUCK RUNNING, CUT WIRE TO THEFT DETERRENT SYSTEM (BE ADVISED VEHICLE WILL NO LONGER HAVE A THEFT DETERRENT SYSTEM). WENT WITH OPTION 2. CAN'T BELIEVE THIS IS COMMON VEHICLE PROBLEM & NO FEDERAL ACTION TAKEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545311September 25, 2013
ELECTRICAL SYSTEM
FOLLOWING THE FIRST INCIDENT NOTED ABOVE, THERE WERE SEVERAL OTHER SUCH INCIDENTS, WHERE TURNING THE IGNITION SWITCH RESULTED IN NO STARTER ENGAGEMENT, DEAD BATTERY INDICATION. FOLLOWING THE FIRST INCIDENT, THE ORIGINAL BATTERY HAD BEEN REPLACED WITH A NEW BATTERY. AFTER THE SECOND INCIDENT FOLLOWING A JUMP START, THE ENGINE STARTED. THE VEHICLE WAS DRIVEN ABOUT 3 MILES TO AN AUTOMOTIVE PARTS STORE WHERE THE NEW BATTERY (ABOUT 1 MONTH OLD) WAS TESTED AND FOUND TO BE FULLY CHARGED AND IN GOOD CONDITION. FOLLOWING A THIRD INCIDENT ABOUT A MONTH AFTTER THE SECOND INCIDENT, THE VEHICLE WAS TAKEN TO THE GM DEAALER FOR DIAGNOSING. THE DEALER SAID THE IGNITION SWITCH WAS DEFECTIVE BASED UPON THE COMPUTER CODE. DESPITE THE VEHICLE'S 2008 YEAR, THE VEHICLE ONLY HAD 14,769 MILES. MY OUT-OF-POCKET COST WAS $386. THIS DEFECTIVE SWITCH SHOULD NOT HAVE FAILED AT SUCH A LOW MILEAGE. AN INTERNET SEARCH REVEALED OTHER GM PRODUCTS REPORTING THE SAME SWITCH FAILURE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510216May 1, 2013
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 GMC CANYON. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE TURNING AT UNKNOWN SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE DEALER CLEANED THE ENGINE AND FUEL WIRING SYSTEM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V154000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 26,272 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260347March 1, 2009
SUSPENSION, STEERING
2008 GMC CANYON CREW CAB 4WD: PURCHASED NEW JUN08. IN JULY08 DEALER REPLACED 1 TIRE. IN DEC08 DEALER REPLACED ALL 4 TIRES. I ASKED ABOUT CAUSE FOR WEAR AND WAS TOLD "YOU GOT A BAD SET OF TIRES". FEB09 THE TRUCK IS IN AGAIN WITH CUPPED TIRES AND I'M TOLD I NEED TO PAY FOR AN ALIGNMENT TO PROPERLY DIAGNOSE THE PROBLEM. VEHICLE IS NOT DRIVEN HARD, HAS MOSTLY HIGHWAY MILES, DOES NOT PULL AND THE TIRES ARE ALWAYS PROPERLY INFLATED AND ROTATED......THE DEALER IS COVERING A BIGGER PROBLEM WITH MISDIRECTION OR MISINFORMATION TO GET TO THE END OF THE WARRANTY PERIOD -- THEN I'M STUCK WITH A BIG REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258375February 11, 2009
STRUCTURE:BODY, SEATS
THIS IS A NEW 2008 EXTENDED CAB 4X4 GMC CANYON. THE DOORS RATTLE ALL THE BECAUSE THE REAR DOORS ARE NOT MOUNTED TO THE FRAME BUT ONLY TO THE SKIN OF THE VEHICLE. THIS MEANS THERE IS CONSTANT FLEXING AND VIBRATING BETWEEN THE TWO DOORS AND THE DOOR FRAME. THIS VEHICLE HAS BEEN TO THE DEALER 4 TIMES IN THE MONTH I'VE OWNED IT AND THEY SAY "THAT'S JUST THE WAY IT IS". THERE IS ALSO AN INTERMITTENT KNOCK IN THE RT FRONT OF THE VEHICLE THAT THE DEALER CAN'T FIND. FINALLY THE DRIVERS SIDE SEAT MATERIAL IS HAVING TO BE REPLACED BECAUSE OF WEAR AND STRETCHING AND THIS VEHICLE ONLY HAS 500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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