Ford Ranger Complaints (2004)

405 consumer complaints on file.

#10103105December 3, 2004
AIR BAGS
WHILE DRIVING AT 50 MPH CONSUMER'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. UPON IMPACT, THE AIRBAGS FAILED TO DEPLOY, RESULTING IN MINOR INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102007December 2, 2004
ENGINE AND ENGINE COOLING
CONSUMER COMPLAINED ABOUT A STARTING PROBLEM. VEHICLE WAS TAKEN TO DEALER ON SEVERAL OCCASIONS. DEALER REPLACED THE FUEL PUMP, BUT PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100502November 24, 2004
SEATS
I JUST BOUGHT A 2004 FORD RANGER REGULAR CAB IN AUG 2004. ABOUT 2 WEEKS AGO AFTER A HEAVY RAIN THE WHOLE INSIDE OF MY VEHICLE WAS WET. IT WAS WET FROM BOTH THE DRIVER AND THE PASSENGER HEAD RESTS TO THE FLOOR. IT TOOK A LITTLE OVER A WEEK FOR THE VEHICLE TO DRY OUT. I TOOK IT TO THE FORD DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME THAT I HAD A DEFECTIVE WINDOW. THEY DID NOT EVEN HAVE TO LOOK AT THE TRUCK TO TELL ME WHAT THE PROBLEM WAS. THEY HAD TO ORDER A NEW BACK WINDOW FOR ME. THE ASSISTANT SERVICE MANAGER TOLD ME THAT THE PROBLEM THE SEAT BACK PUSHES OUT THE BACK WINDOW AND WATER CAN GET INSIDE. I AM 6'4" AND I HAVE TO HAVE THE SEAT ALL THE WAY BACK TO DRIVE. WHEN THEY REPLACED THE WINDOW I TALK TO THE AUTO GLASS COMPANY THAT THEY SUB THE WORK OUT TO. HE TOLD ME THAT THIS WAS A VERY COMMON PROBLEM IN THE RANGER REGULAR CABS. HE SAID THAT HE HAS HAD A FEW VEHICLES THAT COME IN EVERY 3 MONTHS TO GET A NEW REAR WINDOW. I HAVE ALSO CALLED FORD AND SPOKE WITH THEM ABOUT THE PROBLEM. THEY OFFERED LITTLE HELP. MY NEW TRUCK NOW SMELLS LIKE MOLD AND MILDEW, BUT THEY WILL DO NOTHING TO FIX THAT, EVEN THOUGH IT IS THEIR FAULT, OR THE WINDOW PROBLEM OTHER THAN REPLACE IT IF IT HAPPENS AGAIN. I THINK THAT THE SEAT IS THE MAJOR PROBLEM. NOT ONLY DOES IT PUSH THE GLASS OUT IT ALSO RESTRICTS THE REAR VIEW OF THE TRUCK WHILE DRIVING BECAUSE THE SEATS GO ALL THE WAY TO THE CEILING. WHAT WOULD HAPPEN IN A ACCIDENT IF THE SEAT PUSHES OUT THE BACK WINDOW? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100088November 17, 2004
VEHICLE SPEED CONTROL
THE ENGINE CONTROLLER TENDS TO HOLD THE ENGINE SPEED BETWEEN 2000 AND 2500 RPM WHEN MY FOOT IS NOT TOUCHING THE ACCELERATOR PEDAL. THIS BEHAVIOR IS MOST OBVIOUS WHEN THE CLUTCH IS DEPRESSED WHILE CHANGING GEARS. THE ENGINE RPM IS HELD ARTIFICIALLY HIGH (WAY ABOVE NORMAL IDLE) FOR AS LONG AS I DEPRESS THE CLUTCH, UP UNTIL THE POINT THAT THE VEHICLE HAS COASTED ALMOST TO A COMPLETE STOP. I BELIEVE THAT THE COMPUTER ALSO DOES THIS WHEN THE CLUTCH IS ENGAGED. FOR EXAMPLE, IF I REMOVE PRESSURE FROM THE ACCELERATOR PEDAL AND ALLOW THE VEHICLE TO COAST WITH THE CLUTCH ENGAGED WHILE IN THIRD GEAR ON A LEVEL ROAD, THE VEHICLE NEVER SLOWS DOWN BELOW APPROXIMATELY 30 MPH (CORRESPONDING TO APPROXIMATELY 2000 ENGINE RPMS). ALSO, WHILE DESCENDING A HILL IN A LOW (2ND/3RD) GEAR USING ENGINE BRAKING (NOT TOUCHING THE GAS PEDAL), I CAN FEEL THE TRUCK SPONTANEOUSLY ACCELERATE. I FIRST TOOK THE TRUCK TO THE DEALER FOR THIS COMPLAINT ON 10/22/04. THE TECHNICIAN CONFIRMED THE BEHAVIOR, INSPECTED VARIOUS SENSORS, PROBED THE COMPUTER FOR ERROR CODES, AND EVENTUALLY RESORTED TO RESETTING THE COMPUTER IN HOPES THAT THE PROBLEM WOULD MAGICALLY DISAPPEAR. THIS OF COURSE DID NOT FIX THE PROBLEM, SO I RETURNED TO THE DEALERSHIP ON 11/16/04 WITH THE SAME COMPLAINT. THEY RESEARCHED THE ISSUE AND FOUND THAT IT IS A "NORMAL CHARACTERISTIC" OF THE VEHICLE, SUPPOSEDLY ADDED TO THE COMPUTER PROGRAM TO IMPROVE EMISSIONS. ASIDE FROM BEING ANNOYING, I BELIEVE THAT THIS "FEATURE" COULD POSE A SAFETY PROBLEM BECAUSE IT REDUCES THE EFFECTIVENESS AND PREDICTABILITY OF ENGINE BRAKING ON DOWN-HILL GRADES. ENGINE BRAKING IS VERY IMPORTANT IN MY AREA BECAUSE OF THE STEEP, FREQUENTLY SNOW-COVERED ROADS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101070November 16, 2004
FUEL SYSTEM, OTHER
FUEL CUT OFF SWITCH LOCATED UNDER THE DASHBOARD ON PASSENGER'S SIDE WAS ENGAGED ON TWO SEPARATE OCCASIONS WHILE DRIVING AT HIGHWAY SPEED OF 50 MPH OR MORE. THE FUEL CUT OFF SWITCH WAS ENGAGED BY THE PASSENGER'S FOOT. VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE FUEL CUT OFF SWITCH. CONSUMER WAS CONCERNED THAT THE FUEL CUT OFF SWITCH DID NOT HAVE A PROTECTIVE COVER TO PREVENT THIS INCIDENT FROM RECURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094683November 3, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE VEHICLE EXPERIENCED AN ACCELERATION PROBLEM. WHEN DRIVING DOWN THE ROAD THE ACCELERATOR WILL REMAIN OPEN EVEN AFTER CONSUMER TOOK FOOT OFF THE ACCELERATOR PEDAL, AND THE RPMS WILL HOLD AT 3,000 RPMS. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THIS WAS DESIGNED TO REDUCE FUEL EMISSIONS. THIS DEFECT OCCURRED INTERMITTENTLY. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095613October 12, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVELINE "THUMP/CLUNK", 5 SPEED MANUAL, 4X4 4.0L V6. 2004 RANGER SUPERCAB. LOUD CLUNK FROM DRIVELINE WHILE DEPRESSING CLUTCH TO SHIFT GEARS. ALSO CLUNKS WHILE RELEASING CLUTCH AFTER GEAR SELECT. DEALER DEFINED AS "TYPICAL" EXPECTED DRIVELINE NOISE. REFUSED TO CORRECT OR APPLY A FIX, CLAIMED NO TECHNICAL SERVICE BULLETIN EXISTED FOR THE 2004 MODEL YEAR. I WILL FOLLOW UP WITH ANOTHER DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093758October 7, 2004
AIR BAGS
2004 RANGER XLT PICKUP TRUCK HAD FRONTAL COLLISION WITH A STUMP AT 35 MPH ON OCT 3 2004 DOING $10,400 DAMAGE INCLUDING BENDING THE FRAME. NEITHER DRIVER'S OR PASSENGER'S AIR BAG DEPLOYED. DRIVER HAS HEAD, NECK, FACIAL,SHOULDER AND ABDOMINAL INJURIES. DEFECTIVE AIR BAGS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093707October 6, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE:BODY:BUMPERS
1)THERE HAD BEEN A LIGHT RAIN A SHORT TIME EARLIER. 2)ON A 2004 FORD RANGER 4X4 PICK UP; THERE IS A TUBE STEP WITH A RUBBER STEP AREA. AS I WENT TO GET INTO THE VEHICLE, I MADE SURE THAT I WAS ON THAT RUBBER AREA (SINCE IT HAD JUST RAINED). AS I WENT TO STEP IN, MY FOOT SLID OFF THE RUBBER AREA; MY TOE WENT BETWEEN THE DOOR AND THE DOOR JAM, MY HEEL LOCKED TO THE TUBE. I THEN FELL BACK AND HIT THE GROUND, WHILE MY FOOT STAYED LOCKED IN THE DOOR JAM AREA. I HAVE HAD TO HAVE KNEE SURGERY AND NOW HAVE A BLOWN DISK IN MY LOWER BACK THAT WE ARE TRYING TO CORRECT AT THIS TIME.I HAVE BEEN OFF WORK SINCE THIS HAPPENED! 3)IF FORD WOULD HAVE HAD " A BETTER IDEA"; THEY WOULD HAVE JUST PUT THE SANDPAPER NON-SKID IN THE AREA AND THIS HAZZARD WOULD NOT BE THERE. I WANT TO KNOW WHAT IS GOING TO BE DONE! OR IS AN ATTOURNY NEEDED?*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10091834September 10, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING UP AN INCLINE VEHICLE MADE NOISE AND LOST POWER. VEHICLE WAS TAKEN TO DEALER ON TWO SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091673September 8, 2004
SEATS
PROBLEMS WITH VISIBILITY AND SEAT HEAD REST.*MR NO ANSWER REQUIRED - NO CONTACT INFORMATION PROVIDED. *MJJ THE CONSUMER STATED THE BACK OF THE DRIVER AND PASSENGER SEATS WAS ONE PIECE INCORPORATING INTO THE HEAD REST. THE SEAT BACKS COME VERY CLOSE TO THE CEILING OF THE CAB ALLOWING NO VISIBILITY BETWEEN THE CEILING AND THE TOP OF THE SEAT. THE BACK OF THE PASSENGERS SEAT BLOCKED THE VIEW THROUGH THE RIGHT SIDE MIRROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081589August 31, 2004
VEHICLE SPEED CONTROL, AIR BAGS
WHILE DRIVING 45 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED BOTH FEET TO THE BRAKE PEDAL AND VEHICLE CONTINUED TO ACCELERATE, CAUSING THE VEHICLE TO HIT AN EMBANKMENT AND ROLL OVER MORE THAN TWICE. DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10082610July 25, 2004
SEATS
I RECENTLY PURCHASED A 2004 FORD RANGER EDGE, REGULAR CAB. I AM 5'10", AND SIT WITH MY SEAT AS FAR BACK AS IT WILL GO IN THE TRUCK. THIS, UNFORTUNATELY CAUSED MY REAR WINDOW TO POP OUT OF THE TRUCK. I TOOK THE TRUCK BACK TO THE DEALER, WHERE THEY SAID THAT'S A COMMON PROBLEM WITH THE MAKE AND YEAR OF MY TRUCK, AND ALL FORD IS DOING IS REINFORCING THE WINDOWS. THE WINDOWS ARE NOT A PROBLEM, IT IS THE SEAT. THE SEAT WAS NOT DESIGNED CORRECTLY FOR THE TRUCK, BUT FORD IS NOT WILLING TO REDESIGN THE SEATS, RECALL THE TRUCKS, OR UPGRADE TRUCKS TO EXTENDED CABS. THIS POSES A PROBLEM BECAUSE EVEN AFTER THE WINDOW IS FIXED, THE PROBLEM IS GOING TO HAPPEN AGAIN. AND "GOD FORBID" I EVER GET INTO A REAR-END COLLISION - WHAT HAPPENS TO MY WINDOW, ME, MY SEAT, ETC?! THIS PROBLEM ENDS UP BEING MORE SERIOUS THAN FORD IS WILLING TO TAKE RESPONSIBILITY FOR, AND I STRONGLY FEEL THIS SHOULD BE REPORTED. I KNOW FOR A FACT IT IS NOT JUST MY TRUCK WITH THE PROBLEM - A DEALER AND I WENT AROUND TRYING OUT OTHER TRUCKS TO SEE IF THEY HAD THE SAME PROBLEM ON THE LOT, AND SURE ENOUGH, WE PUSHED THE SEAT ALL THE WAY BACK, AND THE WINDOWS POPPED OUT. THIS WAS JUST SITTING IN THE TRUCK!! WHAT HAPPENS IN A COLLISION???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074108June 24, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE PULLED IN FRONT OF CONSUMER'S VEHICLE FROM AN INTERSECTION. THE FRONT OF CONSUMER'S VEHICLE COLLIDED DEAD CENTER OF THE OTHER VEHICLE. CONSUMER WAS WEARING SEAT BELTS AT THE TIME OF COLLISION BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS ONE INJURY IN EACH VEHICLE. CONSUMER WAS TREATED BY THE PARAMEDIC AT THE SCENE. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073820June 23, 2004
TIRES
WHILE DRIVING 55 MPH, THE DRIVER HEARD A KNOCKING NOISE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER NOTICED THAT THE FRONT DRIVER SIDE AND THE REAR PASSENGER SIDE TIRE BLEW OUT. THE MECHANIC INFORMED THE DRIVER THAT BOTH TIRES NEEDED TO BE REPLACED. *JB THE FIRST TIRE WAS REPLACED AT NO CHARGE. THE CONSUMER WAS CHARGED FOR THE OTHER TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073621June 14, 2004
SEATS
CONSUMER INSISTED THAT THE STEERING WHEEL WAS MOUNTED TOO LOW. THE CONSUMER HIT THE STEERING WHEEL WITH HIS THIGH WHEN CHANGING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. *AK THERE WAS NOT ENOUGH LEG ROOM TO APPLY THE BRAKES. UPON THE CONSUMERS INSPECTION OF THE PROBLEM, HE DISCOVERED A BOLT IN THE SEAT TRACK WHICH DID NOT ALLOW THE SEAT TO EXTEND FULLY TO THE REAR POSITION. THE BOLT WAS FINE THREAD 2 1/2" LONG-WEDGE IN TRACK-ONE SIDE WORN. THE BOLT WAS REMOVED AND IT WORKED FINE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063376May 11, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER COMPLAINED ABOUT THE BRAKE PEDAL AND GAS PEDAL BEING TOO CLOSE TOGETHER. THE CONSUMER APPLIED THE BRAKE PEDAL AND TOUCHED THE GAS PEDAL AT THE SAME TIME ON MANY OCCASIONS. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067916April 27, 2004
SUSPENSION
WE NOTICED EXTREME TIRE WEAR ON THE RANGERS FRONT TIRES, WHICH AT THE TIME HAD 7840 MILES ON IT. I IMMEDIATELY TOOK THE VEHICLE TO BAY HARBOR FORD. THE SERVICE PERSON EXPLAINED THAT THE TIRES WERE ONLY WARRANTEED FOR 12 MONTHS OR 12,000 MILES. *AK ON APRIL 27TH , I ARRIVED EARLY AND SPOKE TO THE SERVICE MANAGER, MR. JIM BASILOTTO. HE LOOKED AT THE VEHICLE AND AGREED THERE WAS AN ALIGNMENT PROBLEM. I EXPLAINED THAT THE VEHICLE IS GARAGE KEPT AND IT IS ONLY DRIVEN BACK AND FORTH TO WORK ON THE LOCAL ROADS. THE VEHICLE HAS NEVER BEEN OFF- ROAD OR EVEN ON BAD ROADS AND NEVER TRAVELED FARTHER THAN PORT CHARLOTTE, FL. SHE OR I CAN NOT EVER REMEMBER HITTING A POTHOLE THAT WOULD COME CLOSE TO CAUSING A PROBLEM. THE SERVICE PEOPLE PUT THE CAR ON THE LIFT AND CHECKED THE TIE RODS BY TRYING TO WIGGLE THEM WHILE THE VEHICLE HAD ITS FULL WEIGHT ON THE TIRES. ( I PERSONALLY CHECK FRONT END PARTS BY RAISING THE WHEELS OFF THE GROUND AND CHECK FOR PLAY IN THE BALL JOINTS ALSO) THE TIRE PRESSURE IN ALL 4 TIRES WAS LOW (LOWER 20 PSI) AND THEY ADDED AIR. AGAIN THE TIRE PRESSURE IS AS IT WAS WHEN IT LEFT THE SHOWROOM. IT IS OUR CONCLUSION THAT THE ALIGNMENT PROBLEM HAD TO EXIST WHEN WE LEFT THE DEALERSHIP WITH THE VEHICLE AND SHOULD BE COVERED UNDER THE WARRANTY. IN COMPARISON, MY 2001 EXPLORER HAS 53,000 MILES ON IT AND THE TIRES ARE IN GREAT SHAPE. IT HAS BEEN OFF ROAD ON MANY OCCASIONS, THROUGH THE WORST BONE JARRING POTHOLES ON THE CROSS BRONX EXPRESSWAY AND NEVER HAD ANY ALIGNMENT PROBLEMS. I NOW HAVE TO PAY TO GET A WHEEL ALIGNMENT AND A NEW SET OF TIRES FOR THE RANGER AND IT ONLY HAS 7845 MILES ON IT. I FEEL THAT THE DEALERSHIP SHOULD HAVE COVERED THE TIRES AND ALIGNMENT UNDER THE 3 YEAR , 36,000 MILE BUMPER TO BUMPER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067514April 20, 2004
TIRES
WHILE DRIVING 60 MPH FRONT TIRE EXPLODED. AS A RESULT, VEHICLE LANDED IN A DITCH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053615April 1, 2004
AIR BAGS
WHILE DRIVING 45 MPH DRIVER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THIS CAUSED THE DRIVER TO HIT A TREE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOTALED.*AK CONSUMER WAS DRIVING 45 MPH, WHEN HE ROUNDED A CURVE, HIT AN ICE, VEHICLE FISH TAILED, HIT AN ICE AND WENT OVER AN EMBANKMENT AND COLLIDED HEAD ON WITH A TREE. UPON COLLISION WITH THE TREE, THE AIRBAGS FAILED TO DEPLOY. CONSUMER SUFFERED SEVERE BRUISING OF THE CHEST. FORD TESTED THE VEHICLE AND SAID THAT THE VEHICLE WAS FINE. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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