Ford Fiesta Complaints (2011)

730 consumer complaints on file.

#11204661April 30, 2019
UNKNOWN OR OTHER
THE CAR IS JERKING WHEN PUT IN GEAR TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202636April 20, 2019
POWER TRAIN
FROM THE TIME OF PURCHASE, THIS VEHICLE HAS EXPERIENCED ISSUES AT THE TIME OF ACCELERATION AFTER BEING STATIONARY. DUE TO THIS CONDITION, THE VEHICLE HAS BEEN CALLED BACK BY THE MANUFACTURER, FORD MOTOR COMPANY, FOR A SOFTWARE UPDATE VARIOUS TIMES. HOWEVER, AFTER A SHORT AMOUNT OF TIME, THE VEHICLE STARTS EXPERIENCING THE SAME JERKY ACCELERATION ISSUE AGAIN. DURING THE TIME I USED THE VEHICLE WHILE LIVING IN FLORIDA, THIS CONDITION WAS NOT WORRISOME AS ORLANDO, FL IS A FLAT TERRAIN. HOWEVER, SINCE MOVING TO THE CITY OF ATLANTA, GEORGIA I ENCOUNTER MANY INTERSECTIONS LOCATED IN HILLS, FOR EXAMPLE THE INTERSECTION OF BEECH HAVEN TRAIL AND CUMBERLAND PKWY SE; WHEN AT THE TIME OF ACCELERATION BEFORE TURNING, THE VEHICLE JERKS AND DOES NOT IMMEDIATELY ACCELERATE, PUTTING MY LIFE AT RISK, SINCE I CAN EASILY BE CRASHED INTO BY THE INCOMING TRAFFIC DUE TO THE DELAY. EVEN THOUGH I HAVE OWNED THIS VEHICLE FOR YEARS, I HAVE NOT BEEN SATISFIED SINCE THIS DEFECT HAS BEEN PRESENT FROM THE TIME THE VEHICLE WAS NEW AND HAS NOT BEEN FIXED AFTER VARIOUS VISITS TO THE DEALERSHIP. WITH THIS NOTE I RECORD THE STATE OF THE VEHICLE, LIKE I MENTIONED PREVIOUSLY, PUTS MY LIFE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196786April 16, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE HORN AND INTERIOR LIGHTING WERE INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A SHORT IN THE FUSE BOX. THE TECHNICIAN ADVISED THE CONTACT TO CHECK FOR RECALLS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195359April 10, 2019
POWER TRAIN
"TAKATA RECALL" OUT OF THE BLUE, MY CAR WOULDN'T GO INTO REVERSE ANYMORE. I TOOK IT TO A PLACE TO HAVE IT PUT ON THE MACHINE, AND THE REPORT CAME BACK THAT IT WAS MY CLUTCH FORK AND CLUTCH POSITION B, THAT NEEDED TO BE LOOKED AT AND CHECKED. WHEN I STARTED CALLING AROUND TO DIFFERENT CAR SHOPS, I WAS TOLD THERE WAS A RECALL MY EXACT SAME 2011 FORD FIESTA AND THAT THE RECALL WAS DEALING WITH THE SAME TROUBLES I'M HAVING. MY CAR ONLY HAS 64,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194537April 8, 2019
ELECTRICAL SYSTEM
HEAD LIGHTS ALL OF A SUDDEN STOPPED WORKING, HAD BEEN USING CAR EARLIER IN THE NIGHT THEN HAD TO RUN OUT AGAIN & NO HEAD LIGHTS, HAD FUSE CHECKED STATES FUSE BOX CORRODED, SHORTING OUT FUSES, WHILE CHECKING THEM CAR WOULD NO LONGER START, FINALLY DID GET TO WORK AFTER CHECKING ALL FUSES. SEEN ARTICLE FROM CANADA ABOUT SAME PROBLEM BUT UNITES STATES DOESN'T SEEM TO ACKNOWLEDGE THERE IS A PROBLEM. THIS IS DEFINATELY A HAZARD IF IT CAN AFFECT THE CAR ACTUALLY STARTING OR SHUTTING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193888April 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION GEAR SLIPPED AND THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE. THE VEHICLE WAS TAKEN TO WILMES FORD (108 N. VETERANS DR, ALTUS, OK) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190158March 20, 2019
POWER TRAIN, SUSPENSION
I HAVE TWO ISSUES ON MY CAR. THE FIRST AND MOST CONCERNING ONE TO ME IS JITTERING IN THE DRIVETRAIN UP FRONT WHEN TAKING OFF. FEELS LIKE ITS SLIPPING IN BETWEEN GEARS. WHILE DKING THIS IT SOUNDS LIKE METAL COMPONENTS ROLLING CLOSE TO EACH OTHER AS IF THERE WERE SOME SLOP ALLOWING THEM TO FLOAT AROUND SOME. THATS ALL AS FAR AS DRIVETRAIN. MY SECOND ISSUE IS THE FRONT PASSENGER SIDE WHEEL AREA ON CERTAIN BUMPS FEELS AND SOUNDS LIKE A STRUTT OR SHOCK HAS WEAR ON IT AND ALLOWING IT TO MAKE FREQUENT THUMPING NOISES WHILE GOING OVER THESE BUMPS. QUITE OFTEN WITH WORN ROADS WHERE I RESIDE. OTHER THAN THESE ISSUES ITS BEEN A REALLY GOOD GAS SAVING CAR. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185724March 11, 2019
POWER TRAIN
THE CAR SHAKES AND SHUTTERS. ROUGH WHEN SHIFTING. THE SPEED WILL QUICKLY CHANGE SOMETIMES HAS PROBLEMS STARTING. NOT SAFE TO DRIVE. FORD DEALERSHIP NEAR WHERE I LIVE SAYS IT IS THE CLUTCH AND WANTS $1500 JUST TO FIGURE OUT EXACTLY WHAT IS WRONG. THEY HIGHLY SUGGEST REPLACING WHOLE TRANSMISSION $5700 BECAUSE IF THEY FIX ONE PART AND ANOTHER BREAKS IT WILL COST $1500 JUST TO TAKE APART AGAIN. CRAZY BECAUSE IT HAS ONLY 91000 MILES AND IS ONLY WORTH $4500. HELP I DON'T HAVE THIS KIND OF MONEY FOR FIXING THIS UNSAFE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184620March 6, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TAIL LIGHT BULBS AND REPLACED THE FUSE. THE MECHANIC FOUND THAT THE FUSE BOX WAS CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184278March 5, 2019
UNKNOWN OR OTHER
MY 2011 FORD FIESTA, SHUTS OFF WITHOUT WARNING. ALTHOUGH IT SEEMS TO BE RELATED TO HAVING THE A/C OR HEAT ON, THE ISSUE HAS GOTTEN PROGRESSIVELY WORSE. MY VEHICLE HAS LESS THAN 90,000 MILES AND THE CAR BATTERY HAS BEEN CHECKED AND IS REPORTEDLY IN GOOD CONDITION. IT OCCURS WHEN I AM SLOWING DOWN TO BRAKE OR PULLING OFF BUT BRAKE SUDDENLY, THE VEHICLE SEEMS TO STALL AND SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174586February 5, 2019
POWER TRAIN, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO STATED THAT THE TRANSMISSION AND FUEL INJECTION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO CITRUS MOTORS FORD (1375 S WOODRUFF WAY, ONTARIO, CA 91761, (855) 451-7126) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH AND SHAFT NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173059January 30, 2019
POWER TRAIN
THE TRANSMISSION HAS BEEN SHUTTERING, STALLING AND JERKING IRRATICLY WHILE IN MOTION, ON THE STREET/ HIGHWAY SOMETIMES ROLLS BACKWARD AND FORWARD ON REVERSE HAVE NOTIFIED MANUFACTURE THEY WON'T HELP PUT IN SHOP REPLACED TRANSMISSION COST 1700 AND THE PROBLEM STILL EXISTS BUT WORSE NOW WHEN TURNING JERKS AND SHAKES AND IS LEAKING TRIED TO GET IT FIXED AGAIN NO MECHANIC WILL DO THE WORK PLUS NOW MY WARRANTY IS EXPIRED AND I CAN NO LONGER AFFORD REPAIRS. THIS WILL BE THE THIRD ATTEMPT ON REPAIRING THE VEHICLE TRANSMISSION. THIS CAR IS VERY DANGEROUS TO BE DRIVING ON THE ROAD CAN CAUSE MANY ACCIDENTS DUE TO POWER TRAIN MALFUNCTION. FORD AND OTHER MECHANICS DON'T WANT TO DO THE WORK TO REPAIR THE CAR PLUS ALL MODELS TRANSMISSIONS ARE FAULTY REGARDLESS IF IT GETS REPLACED. CAR NEEDS TO BE RECALLED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161750December 15, 2018
STRUCTURE:BODY
DOOR LATCH DOES NOT WORK, MAKING THE DOOR FOR THIS VEHICLE UNABLE TO CLOSE. PRIMARY FUNCTIONS SUCH AS CLOSING THE DOOR WON'T BE ABLE TO BE DONE AS IT DOES NOT CLOSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161341December 14, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE MAINTENANCE WARNING AND MAJOR ENGINE MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE FAILED TO SHIFT IN DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CLUTCH WARRANTY EXPIRED AFTER SEVEN YEARS. THE APPROXIMATE FAILURE MILEAGE WAS 68,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161471December 14, 2018
POWER TRAIN
TRANSMISSION WILL NOT CHANGE GEARS. FORD HAS EXTENDED WARRANTY BUT IT EXPIRES AT 100000 MILES. ITS A KNOW PROBLEM WITH FORD FIESTA AND FOCUS DURING A FEW YEARS THAT FORD HAS NOT ADDRESSED. CAR WAS PARKED AND AS I STARTED DRIVING IT WAS JERKY AND GEARS WOULD NOT SHIFT CORRECTLY. PROBLEM IS NOT CONSTANT. IT COMES AND GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161017December 12, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT BOTH OF THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB NUMBER: 17B16. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUSE BLOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154808November 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND WOULD NOT REVERSE. THE DEALER (SANTA MONICA FORD LINCOLN, 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (310) 451-1588) STATED THAT THE WARRANTY FOR THE RECALL HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142858October 26, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FOR THE PAST FEW MONTHS I'VE BEEN TRYING TO FIGURE OUT WHAT'S BEEN HAPPENING WITH MY VEHICLE. I HAVE A 2011 FORD FIESTA. IT IS A MANUAL. I'M NOT STALLING IT, BUT WHEN I'M DRIVING- WHETHER I'M STOPPED OR ACTUALLY MOVING (EVEN AT 45 + MPH) IT WILL COMPLETELY SHUT OFF. THE RPMS SOMETIMES FALL 2-300 BELOW RANDOMLY BUT WILL COME BACK AND KEEP GOING. HOWEVER, WHEN THEY FALL AND FOR WHATEVER REASON THE VEHICLE CAN'T FIGURE OUT THAT THE RPMS SHOULD BE HIGHER, IT SHUTS OFF COMPLETELY. WHEN IT ACTUALLY SHUTS OFF I HAVE NO WARNING. HERE IS THE LINK I FOUND ON INFORMATION ABOUT THE FORD FOCUS RECALLS: HTTPS://WWW.WFTV.COM/NEWS/NATIONAL-NEWS/AP-TOP-NEWS/FORD-RECALLS-NEARLY-15M-FOCUSES-BECAUSE-ENGINES-CAN-STALL/859721918 LUCKILY I HAVE A MANUAL AND I CAN SHIFT INTO NEUTRAL AND RESTART THE CAR EVEN WHEN I'M GOING DOWN CITY STREETS OR BUSY INTERSECTIONS. THIS IS AN INCREDIBLY DANGEROUS SITUATION, AND I'VE BEEN TRYING TO DIAGNOSE IT FOR MONTHS. IN A 10 MINUTE DRIVE THIS CAN HAPPEN AS MANY AS 3-4 TIMES. THERE'S NO LINK TO WHY IT HAPPENS SOMETIMES AND NOT OTHERS. SHIFTING INTO ANOTHER GEAR DOESN'T EFFECT IT. I HAVE NOTICED AFTER I GET FUEL IT TENDS TO HAPPEN MORE OFTEN, BUT I'M UNSURE IF THAT'S CORRELATION OR CAUSATION. SOMETIMES AFTER I GET FUEL I CAN'T EVEN GET BACK ONTO THE MAIN ROAD WITH OUT THE CAR DYING COMPLETELY. WHEN IT SHUTS OFF IT WILL ALMOST ALWAYS TURN BACK ON JUST FINE. I RECENTLY GOT MY BATTERY REPLACED THINKING THAT THAT WOULD HAVE POSSIBLY SOLVED THE ISSUE BUT IT HAS PERSISTED. OIL CHANGES/TUNE UPS DON'T FIX IT EITHER. I'M UNSURE OF WHAT THE EXACT ISSUE IS, BUT I DID SEE THAT FORD IS RECALLING THEIR FOCUS MODELS FROM 2012-2018 FOR AN ISSUE THAT SOUNDS EXACTLY WHAT I'M EXPERIENCING. I WOULD REALLY LIKE TO SEE THEM OPEN UP THEIR INVESTIGATION TO POSSIBLY INCLUDE FIESTA'S LIKE MINE BECAUSE IT SEEMS TO BE A RELATED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141857October 22, 2018
AIR BAGS
I WAS IN A CAR ACCIDENT ON 10/13/2018. I WAS STRUCK ON THE DRIVERS SIDE, BACK OF MY 2011 FORD FIESTA. MY CAR SPUN AROUND AND FLIPPED AND ROLLED. DURING THIS TIME THE AIR BAGS DID NOT OPEN. I WAS TRAVELING ON THE INTERSTATE WHEN I WAS STRUCK GOING 60 -65 MPH. THE CAR THAT STRUCK ME WAS GOING MUCH FASTER, 80-85 MPH. I AM WONDERING WHY MY AIR BAGS DID NOT OPEN. ARE THERE ANY OTHER REPORTS LIKE MINE? MY CAR LANDED UPRIGHT IN A GRASSY MUDDY FIELD. I AM STILL BEING SEEN FOR MEDICAL TREATMENTS AND WAITING TO HEAR IF MY CAR IS A TOTAL LOSS OR REPAIRABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11141903October 22, 2018
AIR BAGS
I WAS IN AN ACCIDENT WITH MY 2011 FORD FIESTA AND I WAS HIT ON THE DRIVER SIDE OF THE BACK OF THE CAR. THE CAR SLAMMED INTO ME AND CAUSED MY CAR TO SPIN AND THEN THE CAR FLIPPED AND ROLLED. THE CAR LANDED UPRIGHT INTO A MUDDY, GRASSY FIELD. THE AIR-BAGS DID NOT OPEN UPON IMPACT. I WAS TRAVELING ON THE INTERSTATE GOING 60 MPH. THE CAR THAT HIT ME MUST HAVE BEEN GOING 85 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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