Ford Fiesta Complaints (2015)

259 consumer complaints on file.

#11465998May 24, 2022
POWER TRAIN
When accelerating, there is a shuddering sensation as you can feel the clutches slipping. The shifting is also sluggish at times. When in "sport mode" an error state can occur where the transmission fails to shift gears altogether and a warning comes up on the dashboard to service the transmission immediately. While that error is up, the shuddering becomes much worse and the engine will try to lurch forward at random times when it chooses the wrong gear. This lurching will fight the brakes too, decreasing stopping distance if the driver isn't extra diligent. This error state is cleared by stopping and starting the car again. There are no other visible dashboard warnings associated with this issue in daily driving. I took it to a local service center to be diagnosed and they determined it was either a worn clutch or a faulty TCM in need of a replacement. I took it to the Ford dealership in the area, and they narrowed it down to the clutch and not the TCM. Ford issued an extended warranty for this issue on other 2015 Ford Fiestas, but mine fell just outside the required build date despite having identical symptoms as what the warranty was for on the other cars. The car is only 7 years old with 92k miles on it, so if it was part of the aforementioned extended warranty (7 years or 100k miles) it would qualify, but not for much longer. This seems to be a known issue that Ford never fixed despite the car being outside the extended warranty cutoff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462634April 28, 2022
POWER TRAIN
Transmission does not shift correctly. Ford refuses to address the issues. This model was proven to have a faulty design. When will there be a recall? Before someone gets killed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459827April 6, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
The contact owns a 2015 Ford Fiesta. The contact stated that the rear driver’s side door failed to latch securely when closed. The contact stated that the door would only lock when the latch was manually pushed down. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459270April 1, 2022
AIR BAGS, SEAT BELTS
The contact owns a 2015 Ford Fiesta. The contact stated that the air bags had been inoperable since 2016. The contact stated that the air bag warning light had remained illuminated for several years. The vehicle was taken to several dealers who diagnosed the failure to be seat belt retention failure. The vehicle was not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458137March 24, 2022
STRUCTURE:BODY
IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING. SAFETY RISK: IF YOU ARE ABLE TO LATCH THE DOOR AFTER REPEATED ATTEMPTS TO SHUT THE DOOR, THERE IS A POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457975March 23, 2022
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Fiesta. The contact stated that while at a complete stop, the vehicle would shudder upon depression of the accelerator pedal without warning. As the failure worsened, the contact initially took the vehicle to an independent mechanic who informed her that her vehicle was under warranty; and referred her to the dealer for assistance. The dealer then informed the contact that her vehicle was not covered under warranty and provided an estimate for the repair of a defective clutch assembly. The manufacturer was also notified of the failure and confirmed that her vehicle was not covered under warranty; she was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457746March 21, 2022
FUEL/PROPULSION SYSTEM
Whenever I put gas in my car, it will not start right away. I have waited close to 15 minutes for my car to finally let me start it and leave the gas station. The check engine light is on. I have a diagnostic test scheduled for next week. I was told by the dealership that there is no recall for my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457039March 16, 2022
UNKNOWN OR OTHER
Dealer replaced a faulty TCM, After receiving the vehicle back it still doesn't shift correctly or seem to acknowledge input from the gas pedal. will occasionally shift into neutral before going into the correct gear. At 45 MPH the RPM was 5000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448336January 21, 2022
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to the local dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446759January 9, 2022
WHEELS
Swollen Lug Nuts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446220January 4, 2022
UNKNOWN OR OTHER
The clutch pedal sticks to the floor after driving on the highway for 30 minutes or so. The clutch pedal can be brought back up by lifting it with my foot. The clutch pedal has a very minimal amount of travel in it when this happens and can be pumped to bring back normal operation for a few minutes. There doesnt seem to be a fluid leak in the system. My local dealer inspected the clutch slave cylinder and it appeared to be operational and otherwise fine. The risk this poses is that i need to be able to shift gears and otherwise operate the car properly in case of an emergency. a sticking clutch pedal prevents me from being able to select the correct gear for my road speed, and it affects the ability for a controlled takeoff from a stop, this potentially affects my ability to react to an emergency as well. The dealer was not able to recreate the problem because it takes too long or a certain set of circumstances to replicate the issue. The car does not have a warning light or message for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440271November 12, 2021
UNKNOWN OR OTHER
Since early Friday morning on 11/5/21, my Ford Fiesta has been having an intermittent involuntary braking issue associated with all of the lights flickering on/off and the gauges swiping back/forth on the cluster/dashboard while driving. I also noticed the “Hill Assist Control” alert pops up on the radio monitor with the involuntary braking. As well as the sound of the door being open with the key in the ignition will come on while the involuntary braking occurs. Additionally, the windows were resisting being rolled up while driving but will roll up when in park. I also noticed this braking problem tends to reoccur with accelerating quickly or making a turn. On friday afternoon on 11/5/21, I had cautiously drove with my hazards on, while the intermittent involuntary braking problem continued to persist, to my local Autonation Ford to ask about a safety recall associated with this involuntary braking problem and they told me there was no safety recall associated with this problem at this time. They told me that I would need to pay $1100 to replace and reprogram my cluster/dashboard computer. This is unacceptable given the inherent safety risks associated with this intermittent and involuntary braking problem. I believe I should be able to replace and reprogram my cluster/dashboard computer for free due to the safety risks. Thank you for reviewing and considering my proposal of my safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435060September 30, 2021
FUEL/PROPULSION SYSTEM
I am having issues with the fueling system each and every time I will put gas in my car will shut off after it is turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426591July 27, 2021
POWER TRAIN
Transmission is stuck in gear and car will no longer operate. Check engine light is on as well as all other warning lights. This is the 3rd repair for the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425085July 16, 2021
ENGINE
CAR DISPLAYED LOW COOLANT ON DISPLAY. ADDED COOLANT AND COOLANT LIGHT WENT AWAY. A FEW DAYS LATER, THE CHECK ENGINE LIGHT CAME ON AND THE CAR COULD NOT DRIVE FASTER THAN 20 MPH. TOOK TO THE FORD DEALERSHIP AND WAS INFORMED THAT THE COOLING SYSTEM HAD OVERHEATED AND CAUSED THE OIL TO END UP IN THE CYLINDER. THE COOLING SYSTEM OVERHEATED 1.5 YEARS AGO AND HAD THE THERMOSTAT REPLACED UNDER WARRANTY. NOW VEHICLE HAS 71,000 MILES AND OUT OF WARRANTY. FORD DEALER SAYS THAT THE WHOLE ENGINE NEEDS TO BE REPLACED. IT HAS 1.0L ECOBOOST ENGINE WHICH APPARENTLY HAS MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423294July 2, 2021
AIR BAGS
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419880June 7, 2021
ENGINE
The contact owns a 2015 Ford Fiesta. The contact stated while driving 45 mph, the vehicle started to stall. The contact stated no warning light was illuminated. The contact stated she continued driving the vehicle. The contact also stated the RPM would elevate rapidly. The contact took the vehicle to an unknown local dealer, where it was diagnosed with needing an unknown hose to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419528June 3, 2021
POWER TRAIN
The contact owns a 2015 Ford Fiesta. The contact stated while depressing the brakes at various speeds, the vehicle lunged forward before coming to a complete stop. The vehicle was diagnosed and nor repaired. There was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. Consumer stated vehicle is still experiencing the same problems at random times. The car has 4 engine cylinders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418738May 27, 2021
POWER TRAIN
WHILE DRIVING DOWN THE ROAD GOING TO THE HOSPITAL IT STARTED CUTTING OUT AND WOULD NOT SHIFT GEARS AND WOULD NOT GO. sO WE CALLED THE ROADSIDE SERVICE & HAD TO HAVED IT TOWED TO THE SHOP. NOW 3 WEEKS LATER IT IS COVERED BY A RECALL AND EXTENDED COVERAGE BUT IT MAY TAKE UP TO A YEAR TO GET THE PARTS, AND WE NEED A CAR. This is supposed to be due to a problem with these particular model of Ford. Well then they should at least provide us with a car until this one is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416365May 12, 2021
POWER TRAIN
THIS CAR WAS GOING DOWN THE STREET AND WOULD NOT SHIFT AND STOPPED GOING AND WE HAD TOO GET IT TOWED TO THE FORD HOUSE FOR REPAIRS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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