Ford Fiesta Complaints (2014)

504 consumer complaints on file.

#11483539September 8, 2022
POWER TRAIN
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at vehicle speeds, the transmission would shutter upon the depression of the accelerator pedal. The vehicle was taken to a dealer but the dealer failed to diagnose the failure. As the failure worsened, the vehicle would not accelerate above 20 MPH and would not operate while in reverse(R). The contact also stated the transmission warning light had appeared on the instrument panel. The vehicle was taken back to the dealer and this time the vehicle was diagnosed with a defective TCM(Transmission Control Module). The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475835July 26, 2022
UNKNOWN OR OTHER
As I'm driving the car will stop if I get it to go again it won't pick up speed, it will rev up but not go, I was told that it has all the original parts that was until I had someone look at it for the problem stated since then it has new spark plugs new front brakes, break's in back have been rotated new tires, I'm still paying a car note on this car I've had to pay towing fees and still the problem persist I'm scared to put my boys in this car but it's our only form of transportation the dealer that sold me this car is horrible and Ford was of no help, still trying to find the main issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474557July 18, 2022
AIR BAGS
Son was in an accident last night and all but the drivers steering wheel airbag deployed causing him to hit his head on the steering wheel.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11471981July 1, 2022
FIRERELATED
The contact owned a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle caught fire from underneath the hood. The contact was able to safely exit the vehicle but suffered a left knee injury while exiting the vehicle. No medical attention was received. The fire department was able to extinguish the fire. The contact was unaware if there was a police or fire department report. The vehicle was towed to the contact's residence and had not yet been deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The manufacturer transferred the contact to file a complaint with NHTSA. The failure mileage was approximately 47,700.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11465512May 20, 2022
UNKNOWN OR OTHER, POWER TRAIN
Clutch master cylinder and slave cylinder failure. Both leaked, clutch pedal ceased functioning while driving, leaving the car inoperable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463522May 5, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle began to vibrate abnormally. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The contact pulled over and turned off and restarted the vehicle and the vehicle started shuddering. The contact was eventually able to drive the vehicle without the failure recurring. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer and it was diagnosed that the transmission had a "flutter" and determined that numerous transmission parts needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462948May 1, 2022
WHEELS
Swollen lug nuts made removing wheels impossible. Unable to receive balance at a shop. Tire blowout on 28Apr22 caused prolonged disablement in unsafe area due to inability to remove lug nuts and change tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457613March 21, 2022
ENGINE AND ENGINE COOLING
Driving in the highway the car exceeded 60mph and it overheated. When I took it to the mechanic they said that the the head gasket was cracked and leaking fumed into the coolant. I have had trouble with overheating and fixed it with a thermostat replacement and fixing leak of coolant. Mechanic report: “ vel 1 Testing Scope and scan we pulled codes P1299-00 "Cylinder Head Over Temperature Protection Active" and P2557-00 "Engine Coolant Level Sensor switch circuit Range/Performance" data pids and freeze frames were reviewed we had only 1 freeze frame and that was for code P1299 it set at engine rpm of 2378, vehicle speed was 64 mph, time since start was 317 seconds, ECT186 degrees, IAT 71 degrees ambient temp was 64 degrees, distance since codes cleared was 5018 miles. Cooling system visual inspection was performed we found the coolant bottle full. We tried to pull spark plugs to do leak down test and found three of the plugs are seized and not coming out. We put the sample hose from gas analyzer in expansion tank and hydrocarbons went to 64 PPM instantly, revealing combustion gasses being pushed in the cooling system.”. When looking for recalls for my cars make and model and a recall was made with the exact same thing that happened to my car, but my car was no added to the recall number. Recall #17V209000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448774January 25, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441859November 28, 2021
POWER TRAIN
At the time of this complaint, the Ford Fiesta that's the subject of this complaint has received 1 whole new transmission and 1 TCM replacement within 2.5 years. The first two times there were warning lights, but now no warnings are showing. To put this issue into perspective, I have only owned this car for 2.5 years, and it was purchased from a dealership used (however the dealership never mentioned the rampant transmission issues or informed me of the recent lawsuits about the Ford Fiesta). The replacement of the TCM was completed on September 16, 2021. This repair took a month to complete. Now, after being repaired for a mere 2 months, the car is exhibiting the exact same behaviors as both previous occurrences. Both previous repairs were completed by professionals, and should have fixed the issue. However, the transmission issues continue to reoccur. At this point, the car has become a major safety concern. The transmission issues are becoming extremely frequent after the "repairs" and "replacements", and are sudden in occurrence while driving. There is no warning the gear will slip into what seems to be "neutral", or that it will fail to accelerate. Additionally, the car will randomly fail to respond to gas pedal presses, especially at intersections or on hills. I fear that this car is dangerous to drive, as the issues are so sudden in nature. I have tried to settle the issue with Ford directly, but they have ignored me every step of the way. At one point, they said they would try to start a buy-back process, but then refused to return my follow-up calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440524November 15, 2021
ENGINE, EXTERIOR LIGHTING, WHEELS
None of the recalls were ever done to my vehicle. Mailing problems didn’t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438566October 28, 2021
ENGINE AND ENGINE COOLING
The contact owned a 2014 Ford Fiesta. The contact stated while driving at undisclosed speed the contact noticed that the vehicle would become very hot and coming from the engine and interior of the vehicle and temperature gages was going up and down. The contact placed water in the coolant tank to cool down the vehicle. The contact was going to place a coolant sensor on the vehicle but never had the chance to do it. A few days later the contact was driving at undisclosed speed, the contact pulled into a parking lot and noticed flames coming from the front passenger side of the vehicle under the front wheel which continue to in gulf the vehicle. The contact exit out of the vehicle and called the fire department who extinguish the flames from the vehicle. No one was injured. The police came to the scene but there was no police report was taken. The vehicle was towed to a salvage tow yard where it was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,729.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11430163August 23, 2021
POWER TRAIN
The DSP6 transmission is slipping out of gear and into neutral. This causes the car's momentum to fall below safe advised speeds on highways, and also can cause the car to jerk suddenly at intersections. Ford knows about this issue but is refusing to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427959August 5, 2021
POWER TRAIN
While I was driving on the interstate I was needing to shift into 5th gear, but it wouldn’t take the shift. I had to drive in the lower gears and it caused backup because I was on a toll road but couldn’t pick up speed. When I got to my destination, I realized I no longer had reverse. Mechanic says the transmission needs to be replaced bc it’s too expensive and difficult to fix, but we can’t find a transmission to fix it. He said he got it to go into 5th and reverse, but they don’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425558July 19, 2021
SUSPENSION:FRONT
The contact owns a 2014 Ford Fiesta. The contact stated that the front passenger’s side axle exhibited a loud noise while driving at various speeds. The contact stated that the front passenger’s side axle was replaced three times however, the repair failed to fix the failure. The vehicle was taken back to the dealer and the front axle was replaced. The dealer informed the contact that the aftermarket part on the vehicle was causing the passenger’s side front axle failure. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425252July 17, 2021
POWER TRAIN
Clutch pedal intermittently depresses but does not return to raised position. Clutch pedal can manually be returned to standard position but is then sometimes “sticky” after being depressed. Vehicle is a 2014 with less than 60,000 miles and is the 4th vehicle with a standard transmission I have owned. After reading on forums for this vehicle it appears that many people are having this exact same issue with the car and I suspect that it is a design defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420642June 11, 2021
AIR BAGS
I was lost and hit a turn to fast cause my car to launch and roll into a concrete ditch multiple times off a freeway turnaround. My airbags never deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11415676May 8, 2021
UNKNOWN OR OTHER
FRONT DOOR ON PASSENGER SIDE WILL NOT LATCH,. MECHANICALLY OR ELECTRICALLY. TO REPEAT, THE DOOR WILL NOT LATCH AND SWINGS FREELY. THIS OCCURRED AFTER PARKING THE VEHICLE AND ATTEMPTING TO LOCK ALL THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413866April 25, 2021
UNKNOWN OR OTHER
REAR DRIVER SIDE DOOR NOT LATCHING AND DOES NOT LOCK AND STAY CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407993April 13, 2021
POWER TRAIN
FROM A DEAD STOP AT 2045 HRS CENTRAL TIME AS. I WAS COMING HOME FROM WORK I WAS STOPPED AT A STOP SIGN ON NORTHLAND AVENUE ON THE WAY TO FLORIDA AVENUE TO MY SONS HOUSE. WHEN I WENT TO TAKE A LEFT HAND TURN ONTO MEADE STREET (LOCATED IN APPLETON WIS) I PRESSED THE ACCELERATOR MY ENGINE REVED BUT MY CAR WOULD NOT MOVE. IT LURCHED SUDDENLY GRABBING POWER THEN STOPPED IN THE MIDDLE OF THE INTERSECTION. I CHECKED TO SEE THAT IT WAS IN DRIVE AND NOT IN ANY OTHER GEAR. AS I PRESSED THE GAS AGAIN THE TRANSMISSION AND CAR STRUGGLED TO ENGAGE WHAT I COULD ONLY IMAGINE WAS THE CLUTCH. FINALLY I THE CAR ENGAGED AND JERKED ME FORWARD. I WAS VERY WORRIED I WAS GOING TO GET HIT STRANDED IN THE MIDDLE OF AN INTERSECTION ! THIS CAR WAS BOUGHT NEW OFF THE LOT!! IT HAS 61,750 MILES ON IT! I'M A 64 YEAR OLD LITTLE OLD LADY WHO TAKES CARE OF HER CAR! THIS IS ABSOLUTELY OUTRAGEOUS AND UNCALLED FOR! PLEASE CONDUCT AN INVESTIGATION INTO FORDS 'NON-SERVICEABLE' TRANSMISSION! YOU CAN'T EVEN ADD FLUID OR CHECK THE LEVEL OF THE TRANSMISSION FLUID. I'VE TOLD MY SON AT TIMES AS WELL I'VE SMELLED WHAT I THOUGHT WAS HOT TRANSMISSION FLUID. THE SMELL WAS DISTINCT. THIS CAR HAS BEEN MAINTAINED. I'VE NEVER HEARD OF A CAR YOU HAVE TO GO TO THE DEALER TO GET SERVICE FOR THE TRANSMISSION BECAUSE IT'S SEALED. ABSOLUTELY RIDICULOUS AND DANGEROUS !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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