Ford Fiesta Complaints (2012)
617 consumer complaints on file.
- #10561244January 23, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. IN ADDITION, A CLICKING AND GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE CLUTCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560473January 18, 2014ENGINE, POWER TRAIN
AS I ACCELERATED, THE GEARS BEGAN MAKING A GRINDING NOISE. THIS CAUSE THE ENTIRE VEHICLE TO VIBRATE AND SHAKE UNCONTROLLABLY. THIS OCCURS 80% OF THE TIME WHEN I PRESS ON THE ACCELERATOR AND START ACCELERATING. ALSO, WHEN I TRY TO DRIVE THE VEHICLE AT SLOWER SPEEDS BETWEEN 30-45 MPH, THE GEARS GRIND CONSTANTLY AND THE VEHICLE WILL SOMETIMES VIBRATE UNCONTROLLABLY. WHEN I FIRST GOT THE VEHICLE, IT WAS VERY MINIMAL VIBRATION AND/OR GEAR GRINDING. I HAVE HAD THE VEHICLE ALMOST 2 YEARS NOW AND IT NOW HAS 40K MILES ON IT. THE GRINDING NOISE IS NOW VERY VERY LOUD AND THE VEHICLE SHAKES EVEN WORSE THAN BEFORE WHEN ACCELERATING. IF I HAD THE RATE THE VIBRATIONS/SHAKING OF THE VEHICLE OUT OF 10, I WOULD RATE IT A 9. WHEN I FIRST TOOK IT TO THE DEALER I BOUGHT IT FROM BACK IN APRIL 2012, I WAS TOLD THAT THIS WAS THE WAY THE VEHICLE DRIVES BECAUSE OF THE TYPE OF ENGINE/TRANSMISSION. I WAS TOLD THE VEHICLE HAS A MANUAL TRANSMISSION AND THE GEARS ARE SHIFTED BY A COMPUTER. SO, I TOOK THEIR STATEMENT AT FACE VALUE. NOW, AFTER OWNING THE VEHICLE FOR ALMOST 2 YEARS, I HAVE BEEN DOING A LOT OF RESEARCH AND FINDING THAT SEVERAL OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THIS, I BELIEVE, IS DEFINITELY A SAFETY ISSUE BECAUSE THE VEHICLE IS NOT PERFORMING PROPERLY AND IT VIBRATES SO STRONGLY THAT THE ENTIRE VEHICLE SHAKES AND IN MY OPINION, THIS COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558776January 7, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT SHE WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE ERRONEOUSLY ACCELERATED ONCE THE CONTACT RELEASED THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558376January 3, 2014POWER TRAIN
MY CAR HAD SOME SUSPECTED ISSUES FROM THE BEGINNING (GRINDING NOISE WHEN SHIFTING THROUGH GEARS) BUT I ASSUMED IT WAS BECAUSE OF THE DUAL TRANSMISSION THE CAR DROVE LIKE A MANUAL. I HAD SOME ISSUES WITH SHUDDERING BUT I WAS ASSURED IT WAS BECAUSE OF THE WAY THAT THE TRANSMISSION IS. IN DECEMBER WHEN MY CAR WAS ABOUT 2 YEARS OLD AND I HAD ABOUT 32,000 MILES ON IT THE NOISE INTENSIFIED AND BECOME WORSE, IT WAS ALSO ACCOMPANIED BY THE CAR SHUDDERING ALMOST CONSTANTLY NAMELY AT LOW SPEEDS. I TOOK IT FOR AN OIL CHANGE, AND THE TECHNICIAN TOLD ME THAT SOMETHING SEEMED OFF WITH THE TRANSMISSION SO I MIGHT WANT TO HAVE A FORD DEALERSHIP LOOK AT IT SINCE IT WAS STILL UNDER WARRANTY. A COUPLE DAYS LATER I WAS ACCELERATING FROM A GREEN LIGHT AND MY CAR DID WHAT SEEMED LIKE A SEMI-STALL, THE CAR DIED FOR ABOUT 10-15 SECONDS BEFORE KICKING BACK ON. I TOOK IT TO THE DEALERSHIP, AND APPARENTLY SOME FORD FIESTA'S HAVE A DEFECT OF SOME SORT IN THE TRANSMISSION WHICH CAUSES THE CLUTCHES TO SLIP. THEY GAVE ME A FREE LOANER CAR, BUT I HAVE NO IDEA WHEN I WILL GET MY CAR BACK SINCE THE PARTS THAT ARE NEEDED ARE MASSIVELY BACKORDERED. I FEEL LIKE FORD OWNERS THAT MAY BE AFFECTED BY THE ISSUES WITH THE TRANSMISSION SHOULD BE NOTIFIED OF THIS POTENTIAL ISSUE. IT MAY NOT BE A HUGE SAFETY ISSUE NOW, BUT IF THOSE TRANSMISSIONS START GIVING OUT IT COULD BE. HOPEFULLY THERE WILL BE NO OTHER ISSUES WITH MY CAR ESPECIALLY AFTER IT IS NO LONGER UNDER WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558035December 31, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL AWAY IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556048December 14, 2013POWER TRAIN
FORD HAS A PROBLEM WITH CVT TRANSMISSION. THE SEALS LEAK. THEY GIVE LIP SERVICE TO REPAIRS. I WENT MANY TIMES TO LAFAYETTE FORD. THEY REPLACED THE TRANSMISSION SEAL. THE TRANSMISSION STILL SLIPS. NOW THEY SAY IT IS THE CLUTCHES. FORD HAS THE PART, ON BACK ORDER. I HAVE ASKED, FOR A NEW TRANSMISSION. THE FORD AREA MANAGER SAID NO. THE THINK THERE NEEDS TO BE A RECALL OF THE CVT, ON 2012-2014 FOCUSES AND FIESTA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555168December 7, 2013POWER TRAIN
THE VEHICLE HAS SERIOUS TRANSMISSION ISSUES. IN LOW GEARS IT OFTEN LURCHES, SHAKES, AND STALL OUT AS IF IT'S GOING TO DROP THE GEAR. THERE IS A LOUD GRINDING/RATTLING SOUND WHEN THE CAR SHIFTS. IT FEELS VERY UNSAFE DRIVING IN STOP AND GO TRAFFIC OR IN CITY CONDITIONS. THE ISSUES WITH THE LURCHING GEARS AND DROPPED GEARS ALSO MAKE IT VERY DIFFICULT TO ACCELERATE QUICKLY. THIS MAKES MERGING ONTO A HIGHWAY UNSAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554917December 5, 2013POWER TRAIN, ENGINE
ITS ROLLS BACKWARDS, AGAIN AS PREVIOUSLY STATED IT HAS DEFINITE TRANSMISSION ISSUES. SOMETIMES IT WON'T SHIFT VERY WELL AT ALL. HESITATING AND FEELS LIKE IT WILL STALL AT ANY MINUTE. HILLS ARE THE WORST, VERY HARD TO GET UP THEM. NOT ONLY DOES IT SPIT AND SPUTTER SHIFTING UP BUT YOU CAN ALSO HEAR THE CLUNKING OF THE TRANSMISSION WHEN IT SHIFTS DOWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553793November 25, 2013POWER TRAIN
MY CARS TRANSMISSION IS NOISY, IT GRINDS, IT SLIPS, IT SOUNDS LIKE IT'S GOING TO STALL AND I'VE HAD IT AT THE FORD DEALERSHIP TWICE AND THEY REFUSE TO TOUCH IT. THEY TELL ME IT'S NORMAL AND THEY CAN'T DO ANYTHING ABOUT IT. IT'S NOT SAFE. IT SOUNDS HORRIBLE AND IT DOES SLIP OUT OF GEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10549509October 25, 2013POWER TRAIN
THE CLUTCH/TRANSMISSION IS DEFECTIVE IN THESE CARS. WE HAVE HAD OUR CLUTCH WORKED ON TWICE SINCE WE HAVE OWNED THE CAR. IT WILL FIX THE PROBLEM FOR ABOUT 10K MILES AND THEN IT WILL START SHUTTERING AS WE START FROM A STOP. IT WILL ALSO NEARLY STALL OUT AND SHUDDER GOING UP A HILL. FORD SAYS IT IS NOT A COMMON PROBLEM YET I HAVE READ A BUNCH OF COMPLAINTS ONLINE ABOUT THE ISSUE. I WILL NEVER BUY A FORD AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537928August 29, 2013EQUIPMENT ADAPTIVE/MOBILITY
THE TRANSMISSION IN MY 2012 FORD FIESTA SEEMS FAULTY. WHEN DRIVING THE CAR I DO NOT FEEL SAFE AND AT TIMES FEEL LIKE THE CAR "HAS A MIND OF ITS OWN". THERE ARE TIMES WHEN I TRY TO SLOW DOWN WHEN COMING TO A STOP LIGHT, ETC. AND THE CAR SURGES FORWARD AS THE RPM DIAL SPIKES. THERE ARE OTHER TIMES WHEN TRYING TO CHANGE LANES OR PULL OUT OF THE STREET AND I NEED TO ACCELERATE QUICKLY THE CAR WILL NOT ACCELERATE AS I SHOULD, PUTTING ME IN THE PATH OF AN ONCOMING CAR. WHILE GOING A CONSISTENT SPEED ON A STRAIGHT ROAD THE CAR WILL JERK, AS IF I'M ADJUSTING A MANUAL TRANSMISSION. I'VE BROUGHT THE CAR TO FORD AND WAS TOLD THIS WAS "NORMAL" FOR THE CAR. IT SEEMS THAT MYSELF AND OTHERS ARE HAVING THIS ISSUE AND HOW IT HAS NOT BEEN DEEMED A SAFETY ISSUE WITH REPERCUSSION OF A RECALL IS BEYOND ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537401August 27, 2013POWER TRAIN
AFTER PURCHASING IN DECEMBER OF '12, THE FIRST PROBLEM AROSE AFTER ONLY 15 000 MILES. THE CAR WAS MAKING A S NOISE FROM THE TRANSMISSION. I HAD TO TAKE IT TO THE DEALER TWICE, FIRST TIME THEY DIDN'T WANT TO EVEN ACKNOWLEDGE THE PROBLEM. THEN AT 30000 I NOTICED FLUID LEAKING FROM THE VEHICLE. TURNS OUT IT IS THE OIL LEAKING INTO THE BELL-HOUSING, CAUSING THE CAR JERKING,STALLING ON HILLS AND FREEWAYS-VERY UNSAFE TO DRIVE IT. SOMETIMES IT TAKES UP TO 4 SECONDS AFTER PRESSING THE GAS PEDAL FOR CAT TO REACT(VERY DANGEROUS WHEN MERGE ON FREEWAY OR CHANGING LANES) AND THE DEALER WON'T BE ABLE TO GET ME IN UNTIL NEXT DECEMBER BECAUSE THERE IS NO NECESSARY PARTS. AND STATED "WELL IT SHOULD BE FINE UNTIL THEN." I'VE HEARD THAT ONE PERSON ALREADY WON THE LEMON LAW CASE AGAINST FORD REGARDING THIS VEHICLE. ONLINE FORUMS AND REVIEWS ARE FULL OF COMPLAINTS ON FORD FIESTA 2012 TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525386July 17, 2013WHEELS, TIRES
WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525398July 17, 2013ENGINE, POWER TRAIN, TIRES
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519681June 13, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE THE VEHICLE WAS IN DRIVE GEAR, SHE REMOVED HER FOOT FROM THE BRAKE PEDAL AND IT MOVED IN REVERSE INDEPENDENTLY. THE CONTACT STATED WHILE DRIVING THE VEHICLE ALSO SPUTTERED AS IF IT WAS CHANGING GEARS IN A MANUAL TRANSMISSION. THE VEHICLE WAS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER AND THE FAILURE CEASED. THE FAILURE RECURRED TWICE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 112. THE CURRENT MILEAGE WAS 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514351May 30, 2013ENGINE, POWER TRAIN
I PURCHASED MY "NEW" VEHICLE IN AUGUST 2012 AND VERY SOON THERE AFTER I HEARD A RATTLING NOISE IN THE FRONT OF THE CAR. THE DEALERSHIP MADE A DATE FOR ME TO BRING THE CAR IN. THEY STATED THAT THEY WERE NOT ABLE TO HEAR THE NOISE BUT THAT FORD WAS AWARE OF THE PROBLEM BECAUSE OTHER PEOPLE HAVE HAD THE PROBLEM. CLOSE TO MY SECOND OIL CHANGE DATE I BROUGHT MY VEHICLE IN AND ASKED IF THEY WOULD AGAIN TRY TO HEAR THE NOISE BECAUSE IT DRIVES ME CRAZY. THEY AGAIN STATED THAT THEY DID NOT HEAR THE NOISE AND THAT FORD IS AWARE THERE IS A PROBLEM. ON MY 10,000 CHECK UP I AGAIN ASKED THAT THE SERVICE PERSON CHECK OUT THE NOISE WELL APPARENTLY BY THIS TIME FORD HAD FIGURED OUT THAT THERE WAS A SHIELD IN THE TRANSMISSION THAT NEEDS TO BE SEALED. ON MAY 16TH I WAS TOLD THE PART WOULD BE AT THE SERVICE STATION IN A COUPLE OF DAYS. TODAY IS THE 30TH NO CALL AND NO PART AND NOW I AM TOLD THE END OF JUNE. I AM MOVING OUT OF STATE AND NEED TO DRIVE MY RATTLING BROKEN DOWN TRANSMISSION 2,000 MILES IN MY WHAT WAS SUPPOSED TO BE A BRAND NEW CAR. AUGUST WILL BE A YEAR. IT IS NOT FAIR I STILL PAY MY LOAN FOR MY BROKEN DOWN PIECE OF JUNK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513382May 24, 2013POWER TRAIN
MY 2012 FORD FIESTA, LIKE ALL AUTOMATIC TRANSMISSION 2012 FIESTAS AND FOCUSES, HAS DEVELOPED CHRONIC TRANSMISSION PROBLEMS -- SLIPPAGE, RATTLING, GRINDING, SHAKING -- WHILE SHIFTING FROM A STOP INTO FIRST, SECOND INTO THIRD, ETC. THESE PROBLEMS WERE SLIGHTLY NOTICEABLE AT THE BEGINNING OF THE MONTH AND, THREE WEEKS LATER, ARE MARKEDLY WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500673February 27, 2013SERVICE BRAKES
BRAKE FAILURE, THE CAR PULLED SO HARD TO THE RIGHT IT LITERALLY CHANGED THE LANES. CAR IN LEFT LANE HAD TO LOCK UP HIS BRAKES TO AVOID HITTING ME. THIS HAPPENED AGAIN THE NEXT DAY WHEN I HAD TO BRAKE TO AVOID ANOTHER CAR PULLING INTO MY LANE. BRAKES FAILED THE CAR PULLED TO THE RIGHT AND I BARELY MISSED THE COLLISION. THIS HAS BEEN GOING ON FOR A YEAR AND THE CAR HAS BEEN IN THE SHOP FOR THIS 6 TIMES. THE DEALER SAYS THERE IS NO PROBLEM WITH THE BRAKES BUT THE BRAKE TECH SAYS IT IS A PROBLEM WITH ALL 2012 FORD FIESTAS HE TEST DROVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499561February 21, 2013SEATS
WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497977February 13, 2013VEHICLE SPEED CONTROL
ERROR CODES TRIP FOR PEDDLE ERROR. 2ND INCIDENT ACCELERATOR PULLED TO FULL THROTTLE IN MID SHIFT WHILE ENTERING FREEWAY AND I USED MY FOOT TO PULL IT FREE. 3RD INCIDENT ON FREEWAY CAR WAS AT 65 MPH AND LOST ALL POWER. I COULD NOT DRIVE ABOVE 10 MPH. AN AMBULANCE GOT BEHIND US TO ESCORT US OFF THE FREEWAY. CAR IS CURRENTLY AT DEALER FOR REPAIR. A MESSAGE WAS LEFT THAT ITS THE ACCELERATOR PEDDLE THAT'S THE PROBLEM AND FORD IS SENDING OUT A NEW ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0