Ford Fiesta Complaints (2012)

617 consumer complaints on file.

#10627871August 24, 2014
STRUCTURE:BODY
THE PASSENGER REAR DOOR WON'T LATCH. I ALMOST DROVE OFF WITH AN OPEN DOOR, AND MY KIDS WERE ON THE BACK SEATS. THE LATCHING MECHANISM IS NOT WORKING. I TRIED TO CLOSE IT MANY TIMES, BUT IT WON'T WORK. I RESEARCHED ONLINE REGARDING THIS ISSUE, AND I SAW SEVERAL COMPLAINTS LISTED --ALL OF THEM FOR THE SAME DOOR--. I GUESS SOMEONE'S CHILD HAS TO GET HURT IN ORDER TO FORD DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627776August 23, 2014
STRUCTURE:BODY:DOOR
WE BOUGHT THE CAR NOT EVEN 2 MONTHS AGO AND WENT TO PUT MY KID IN HIS CAR SEAT AND THE REAR PASSENGER DOOR WOULDN'T SHUT. WE HAD TO MOVE HIM TO THE DRIVER SIDE AND HOLD THE OTHER DOOR LOCKED WITH THE SEATBELT IN ORDER TO GET BACK 30 MINUTES AWAY FROM WHERE WE LIVE. WE HAVE 2 YOUNG KIDS BOTH IN CARSEATS AND KNOWING THAT THE DOOR COULD JUST OPEN AT ANYTIME WHILE KIDS ARE RIDING IN THE BACK SEAT WORRIES ME FOR MY KIDS AND OTHERS KIDS WHO HAVE THIS CAR! WITH SO MANY PEOPLE COMPLAINING THE SAME THING YOU WOULD THINK IT WOULD HAVE BEEN RECALLED BY NOW FOR THAT REASON. WHAT DOES IT TAKE BEFORE THEY FINALLY DECIDE TO RECALL IT? SOMETHING END UP HAPPENING TO SOMEONE'S SON OR DAUGHTER ALL BECAUSE THEY DON'T DO SOMETHING ABOUT IT WHEN THEY ARE AWARE OF THE SITUATION? THE PART WAS EVEN ON BACK ORDER FOR THE SAME YEAR AND CAR BECAUSE IT HAPPENED SO OFTEN TO PEOPLE WITH A 2012 FORD FIESTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627153August 21, 2014
POWER TRAIN
THIS IS AN ON-GOING ISSUE WITH THIS CAR. WHILE DRIVING AT LOWER SPEEDS OR WHILE TRYING TO ACCELERATE WHILE MERGING ONTO A HIGHWAY OR AT A TRAFFIC STOP THE CAR WILL SHUDDER, PAUSE, JERK FORWARD OR PAUSE. THERE HAVE BEEN SEVERAL INCIDENTS WHERE I HAVE NEARLY BEEN IN A COLLISION BECAUSE OF THIS CLUTCH PROBLEM. THE JERK REACTION OF THE ACCELERATOR HAS CAUSED THE MOST CLOSE CALLS, AS IT CAN HAPPEN WHILE DECELERATING AS WELL. I HAVE BROUGHT THIS ISSUE TO MY LOCAL DEALER'S ATTENTION AND HAVE HAD IT IN THE SHOP FOR A TOTAL OF 3 WEEKS OR MORE WITHIN A 6 WEEK PERIOD RECENTLY. BOTH TIMES I WAS TOLD THE CLUTCH SYSTEM WAS RESET AND HAD TO RE-ADAPT TO MY DRIVING, ONLY TO HAVE THE PROBLEM START AGAIN WITHIN A DAY OR TWO UNEXPECTEDLY. I HAVE TO BRING MY CAR IN YET AGAIN FOR THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626592August 20, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT CLOSE. THE FAILURE WAS CAUSED BY THE FRONT AND REAR DOOR LATCH ASSEMBLY. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625874August 17, 2014
STRUCTURE:BODY
LEAVING TO COME HOME FROM VACATION WHEN WE WENT TO PUT OUR DOG IN THE PASSENGER SIDE REAR DOOR. UPON CLOSING THE DOOR IT JUST BOUNCES RIGHT BACK. THE DOOR WON'T LATCH OR LOCK. HAD TO DRIVE ALL THE WAY HOME WITH THE SEATBELT PULLED THROUGH THE DOOR HANDLE AND THE INTERIOR LIGHTS ON THE WHOLE TRIP. AFTER READING ONLINE, THIS ISSUE SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622180August 14, 2014
STRUCTURE:BODY:DOOR
RIGHT REAR PASSENGER DOOR WILL NOT STAY CLOSED/LATCH. I OPENED THE RIGHT, REAR PASSENGER DOOR TO PUT MY CHILD IN HIS CARSEAT THIS MORNING. UPON CLOSING OF THE DOOR I FOUND THAT IT WOULD NOT LATCH. WE VERIFIED THE LATCH WAS IN THE CORRECT POSITION SO THAT THE DOOR SHOULD CLOSE NORMALLY. HOWEVER THE DOOR WOULD NOT STAY SHUT OR "CLICK" TO LATCH. I HAD TO DUCTTAPE THE DOOR CLOSED TO TAKE HIM TO DAYCARE. I ASSUME THIS MUST BE A MANUFACTURING DEFECT. I DROPPED THE CAR OFF AT THE DEALERSHIP FOR WARRANTY SERVICE THIS AFTERNOON. I SHOULD NOT HAVE TO WORRY ABOUT THE DOORS THAT PROTECT MY CHILDREN MIGHT OPEN AT ANY TIME FOR NO GOOD REASON. I AM CERTAIN THE DOOR HAS NEVER BEEN ABUSED OR CLOSED WITH EXCESSIVE FORCE, EVER. THERE IS SOMETHING REALLY WRONG HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622215August 14, 2014
POWER TRAIN
TRANNY JERKS AT STOPS ACTS LIKE SHIFT BOGS DOWN IM ALWAYS BEING HONKED AT TO MOVE IM AFRAID TO DRIVE CAR THEN I TAKE TO DEALER WHICH TOOK 3 WEEKS N THEN TOLD HAD TO PAY $100 TO HAVE CHECKED OUT WHICH I DIDN'T HAVE THE MONEY ITS UNDER WARRANTY CALLED FORD AT LEAST 8 TIMES N NEVER RECEIVED ANY SATISFACTION IT WAS CHECKED MY THE DEALER I BOUGHT FROM N THEY SAID NOTHING WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621971August 13, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL VIBRATED AS THE CONTACT APPLIED FORCE TO THE PEDAL AND THE SPEED DECREASED WHILE DRIVING UP A HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT OBSERVED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE TRANSMISSION. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE FAILURE CONTINUED TO OCCUR ON A CONSISTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THERE WERE NO DIAGNOSTIC TESTS PERFORMED NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621667August 12, 2014
SEATS
THE DOOR NEXT TO THE BACK RIGHT PASSENGER SEAT WILL NOT LATCH. THE CAR CANNOT BE DRIVEN BECAUSE THE DOOR WILL NOT STAY SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621570August 11, 2014
POWER TRAIN
I BOUGHT A CERTIFIED PRE-OWNED 2012 FIESTA IN LATE FEBRUARY 2014. I HAD SERIOUS ISSUES OVER THE NEXT COUPLE OF WEEKS: LURCHED WHEN ACCELERATING, SO SEVERELY THOUGHT IT WOULD HIT CARS IN FRONT; NOT SHIFTING RIGHT BETWEEN THE LOWER GEARS, AT TIMES ALMOST STALLING; ALMOST IN ACCIDENT WHEN CAR WOULDN'T PICK UP SPEED OR GO INTO GEAR IT SEEMED; NOT PICKING UP OR GOING INTO GEAR; VERY LITTLE PULL UP HILLS FROM A STANDSTILL OR LOST A GREAT AMOUNT OF MOMENTUM MID-HILL (ALMOST REAR-ENDED AS A RESULT); REVS HARD FROM NOWHERE; AIRY, GRINDING, SCRAPING SOUND. SPOKE TO FORD CUSTOMER RELATIONSHIP CENTER NUMEROUS TIMES. THEY CLAIMED THE SIX-SPEED TRANSMISSION PROVIDES "AN UNUSUAL DRIVING EXPERIENCE." I EXPLAINED I DIDN'T FEEL SAFE DRIVING IT. I REQUESTED AN ADDRESS FOR SENDING A COMPLAINT LETTER AND THE WOMAN SEEMED TO DISCOURAGE THAT, STATING THAT THE DOCUMENTATION FROM MY PHONE CALL WOULD BE SENT UP THE CHAIN OF COMMAND IN FORD AND TO THE HIGHWAY SAFETY ADMINISTRATION. THE TRANSMISSION WAS REMOVED, THE CLUTCH REPLACED, AND BOTH INPUT SHAFT SEALS REPLACED IN MARCH. THE PROBLEMS BEGAN AGAIN. NOW I'M DEALING WITH THE SAME ISSUES. I'M VERY CONCERNED, ESPECIALLY WHEN I LOOK AT MY OWN EXPERIENCES WITH THE CAR COUPLED WITH THE COMMENTS I HAVE READ HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621427August 11, 2014
STRUCTURE
I WAS 20 MILES AWAY FROM HOME OUT SHOPPING WITH MY TWO SONS. WE GOT INTO THE CAR AND THE DOOR OPEN LIGHT WAS ON. I HAD ONE SON CHECK TO MAKE SURE HIS DOOR WAS CLOSED BUT WHEN HE TRIED TO RE-SHUT IT, THE DOOR WOULD NOT CLOSE PROPERLY AND LOCK. I STARTED TO WORRY AS I GOT OUT OF THE CAR AND DOUBLE CHECKED IT MYSELF. THE DOOR WOULD NOT SHUT AND STAY CLOSED AND WE WERE 20 MILES AWAY FROM HOME. THERE WAS NO WAY I COULD HAVE MY 12 YEAR OLD SON HOLD THE DOOR SHUT WHILE DRIVING ON THE FREEWAY. LUCKILY, AFTER MAKING A FEW CALLS - THE SUGGESTION WAS MADE TO BUY A COUPLE OF BUNGEE CORDS TO TIE AROUND THE DOOR AND SEAT TO HOLD THE DOOR IN PLACE. I HAD TO DRIVE VERY SLOWLY IN FEAR THAT THE DOOR WAS GOING TO SWING OPEN WHILE ON THE FREEWAY. THANKFULLY WE MADE IT SAFE. UNFORTUNATELY WE TOOK IT TO THE DEALER AND THAT ISSUE IS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621161August 9, 2014
STRUCTURE:BODY:DOOR
THE FRONT PASSENGER DOOR TO MY 2012 FORD FIESTA SEL SUDDENLY OPENED ON IT'S OWN WHILE MY VEHICLE WAS TRAVELING APPROXIMATELY 35 MILES ON A CURB. AFTER PULLING OVER TO INSPECT, I FOUND I COULD NOT CLOSE THE DOOR ANY LONGER. I HAVE FOUND NUMEROUS OTHER COMPLAINTS OVER THE INTERNET AS WELL AS THIS PAGE ON THE DEPARTMENT OF TRANSPORTATION WEBSITE AND I AM REQUESTING FURTHER INVESTIGATION INTO THIS MATTER AS IT DOESN'T SEEM TO BE AN ISOLATED ISSUE. CAR DOORS FLYING OPEN AT RANDOM WHILE DRIVING ARE CAUSE FOR CONCERN. AFTER TAKING MY VEHICLE TO THE FORD DEALERSHIP, THEY WANTED OVER $500.00 FOR A SMALL PART AND LESS THAN AN HOURS WORK SINCE MY IT WAS PAST MY 48,000 WARRANTY BY ABOUT 200 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618276August 1, 2014
ENGINE AND ENGINE COOLING
RESERVOIR BOTTLE NEEDS TOPPING OFF EVERY 5000 MILES SEEMS TO BE A LEAK SOME WHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617791July 30, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617532July 28, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615948July 24, 2014
STRUCTURE:BODY:DOOR
I OPENED AND SHUT MY PASSENGER DOOR AND INSTEAD OF CLOSING, THE DOOR JUST BOUNCED BACK AND COULD NOT BE SHUT. THIS IS THE 2ND DOOR ON THIS CAR TO HAVE THIS PROBLEM. THE REAR PASSENGER DOOR DID THE SAME THING ABOUT TWO MONTHS PRIOR TO THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615717July 23, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615838July 23, 2014
LATCHES/LOCKS/LINKAGES
THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614773July 20, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611291July 17, 2014
POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH MY TRANSMISSION FROM SHORTLY AFTER THE DAY I PURCHASED THE VEHICLE. IT SHUTTERS, LOCKS UP AND CANNOT SHIFT GEARS. IT HAS BEEN IN THE SHOP OVER 5 TIMES FOR THE SAME ISSUE AND IS STILL UNDER MANUFACTURERS WARRANTY. WHAT CAN BE DONE FOR ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta